VoIP Articles and Explainers

Get the information you need to choose the right VoIP system that will help your business cut costs and move light years beyond landlines.

The Best VoIP Providers for Retail of 2019

If you own a retail business and are considering switching over from a traditional phone system to VoIP (Voice over Internet Protocol), congratulat...
Jul. 21, 2019

Why You Should’ve Switched to an Internet Phone Yesterday

When the astronauts landed on the moon, they didn’t drop a horse and buggy from the lunar lander. And when Beyonce and Jay-Z released a surprise al...
Jul. 11, 2019

Choosing the Best Mobile VoIP for Your Business

What exactly is mobile VoIP, how can it support both small and enterprise level businesses, and what are the trends to keep on top of to stay ahead...
Jun. 03, 2019

6 Steps to Choosing your VoIP Provider

A VoIP service is far more cost effective than a traditional landline service. Besides significantly lowering costs, you can get all the benefits a...
Jun. 03, 2019

How Does VoIP Actually Work?

VoIP, also known as Voice over Internet Protocol, is best explained as the internet’s version of a telephone conversation. Instead of communicating...
Jun. 03, 2019

Top 10 Industries That Will Benefit the Most from VoIP

Operating costs and your profit margins can make or break a business. And according to one recent study, switching to a VoIP system can save a busi...
Jun. 03, 2019

The Best VoIP Providers for Hotels of 2019

More than any other, the hospitality industry needs to have open, clear lines of communication. Because it’s not just staff that’s using the phone—...
Jun. 03, 2019

The Best Business VoIP for Financial Service Providers of 2019

VoIP offers benefits for all types of businesses, particularly consumer-facing businesses like financial services providers. Cutting the cord on yo...
Jun. 03, 2019

The Best VoIP Providers for Law Firms of 2019

Law firms can take advantage of a VoIP service in unique ways to help make their business run more smoothly. It’s particularly important for a law ...
Jun. 03, 2019

5 Best VoIP Solutions for the Equipment Sales and Rental Industry

You could be putting in a new roof for that elementary school damaged in last month’s storm, digging a sunken patio, or just paving a new food truc...
May. 26, 2019

8x8 vs Nextiva: Which VoIP Provider is Best for Your Business?

Every business needs a professional business call service. VoIP business call providers bring you lower phone bills, smoother customer service, and...
Apr. 22, 2019

Vonage vs. RingCentral for the Best Business VoIP

VoIP systems have superseded traditional telephone service as the preferred communications solution for businesses of every kind. Whether you’re a ...
Apr. 22, 2019

RingCentral vs. Grasshopper for Business VoIP

You’ve heard about it for years. Now, you want to get a business VoIP system for your company. It’s a sensible move. With so many world-class busin...
Apr. 22, 2019

RingCentral vs 8x8: Choosing a Business VoIP Provider

With so many business VoIP providers out there offering relatively similar features packages for comparable pricing, it can be hard to know which o...
Apr. 21, 2019

The Inside Story on Setting up Enterprise VoIP From an IT Profess...

Is all the VoIP-hype for real? We spoke to an IT professional and their client to find out how it works on the ground.
Apr. 10, 2019

Ooma vs. Vonage: Business VoIP Battle

Business VoIP systems are now a must-have for any company looking to save money, add professional business tools, or seamlessly scale their busines...
Mar. 31, 2019

Best VoIP Contact Center Providers 2019

VoIP technology can be applied to all types of contact centers including inbound call centers, outbound call centers, and virtual call centers that...
Mar. 25, 2019

Best Virtual PBX Phone System 2019

Virtual PBX, also known as cloud, hosted, or IP PBX, is the infrastructure that enables VoIP service providers to offer phone systems hosted on th...
Mar. 25, 2019

The Best VoIP Providers for Hospitals of 2019

Better communication and lower costs are things that everyone needs, and medical institutes, doctors’ offices, and hospitals are no exception. VoIP...
Mar. 25, 2019

The Best VoIP Providers for Insurance of 2019

VoIP can increase the professionalism of your entire business, cut costs, and improve overall customer service. This is something that every busine...
Mar. 25, 2019

The Best Premium VoIP Services for Enterprise

When choosing a VoIP service for enterprise there are 3 core considerations to keep your eye on. The first is quality of service (QoS), the second ...
Mar. 25, 2019

The Best Android & iOS VoIP Apps for Your Business

VoIP technology has completely transformed the way businesses and people communicate, and when these services branched out to mobile coverage, it w...
Mar. 17, 2019

Contact Center vs. Call Center: Which is Right for Your Business?

Just started running a call center or contact center or thinking of setting one up? There are subtle differences between call centers and contact c...
Mar. 12, 2019

10 Advantages of Having a Virtual Phone Number

People dial virtual phone numbers just like any other number, but they actually connect to an existing mobile or office line of your choice. You ma...
Mar. 11, 2019

6 Reasons to Choose Cloud-Hosted VoIP (and 2 Reasons Not To)

With no setup costs, no maintenance costs, and no depreciating assets on your books, hosted PBX VoIP is a tempting communication option, but is it ...
Mar. 06, 2019

What Cloud-Native Platforms Can Do for Your Business

The future of business communications has arrived in the form of cloud-native platforms. So what exactly does “cloud native” mean, which companies ...
Mar. 04, 2019

VoIP vs SIP: Which Communication Solution is Right for Your Busin...

With savings of up to 70% over traditional telephone technology, as well as proven organizational increase in productivity of up to 50%, it’s no wo...
Mar. 04, 2019

The Ultimate Guide to SIP Trunking

SIP stands for Session Initiated Protocol, and it is an alternative to traditional phone systems. A SIP Trunk is a single voice connection between ...
Mar. 04, 2019

The Best VoIP Auto Attendant Features

When considering the switch to a VoIP phone system for your company, it makes great business sense to use auto attendant software. Such a system fr...
Mar. 04, 2019

Save Money with VoIP

VoIP is a popular way to move information, which includes your voice and image, to a recipient over the internet. Your voice, your teleconferencing...
Mar. 04, 2019

OnSIP vs RingCentral: Which is the better business VoIP system?

OnSIP and RingCentral are big names in the world of business VoIP. But which provides the better product? We put the brands head to head to see who...
Mar. 04, 2019

How to Choose the Best Call Center Software for Your Business

Sure, the meek may inherit the Earth, but call center managers should definitely get some credit for time served.
Mar. 04, 2019

Welcome to the 21 Century—Hardphones and Softphones Explained for...

Welcome to the 21st century where technology is just better, but can also be more complex. If you’re struggling to understand the telephone system ...
Mar. 04, 2019

Does Switching to VoIP Save Money?

Cutting the cords in favor of a cloud-hosted VoIP system can benefit your company in many ways.
Mar. 04, 2019

Astounding Ways VoIP is Used Everyday

VoIP is the future of communications technology. Many business systems now integrate these technologies into their own infrastructure for greater f...
Mar. 04, 2019

An In-Depth Look at Vonage Business Cloud (Essentials): SMBs VoIP

Vonage was an early platform in the VoIP field. It began offering residential phone service and now 2.5 million homes and businesses use Vonage. Vo...
Mar. 04, 2019

7 Signs it’s Time to Break Up With Your VoIP Service Provider

The good news is, you’ve made a commitment. You’ve shown—at least to yourself—that you aren’t afraid to leap in and follow your heart, and sometime...
Mar. 04, 2019

6 Reasons Why Your Business Needs Mobile VoIP

Connectivity is the name of the game for almost every business, mainly because many enterprises maintain offices and clientele all over the globe. ...
Mar. 04, 2019

6 Questions You Need to Ask Your VoIP Provider Before You Sign

With dozens of VoIP providers out there on the market, it can be tough to figure out which one is the best choice for your business. As with any pr...
Mar. 04, 2019

5 Reasons to Get VoIP for Your Business

You may have heard the buzz about VoIP software being used in business and thought about how long your business can survive without it. It's become...
Mar. 04, 2019

The 5 Best VoIP Providers with Zendesk Integrations

With VoIP, your employees can communicate with customers from anywhere, at any time, through multiple channels. But what good does all that increas...
Mar. 04, 2019

10 Techie VoIP Terms Translated into Plain English

Let’s be honest, VoIP isn’t the sexiest acronym in the world, and understanding this telecommunications system can be a bit of a headache at times....
Mar. 04, 2019