VoIP systems can benefit your business in many ways, thanks to a number of important features and functions that make connecting with your team and customers safe, secure and reliable. We've tested an ranked the best VoIP business services and providers of 2022 to help you find the best VoIP system for your business needs.
RingCentral is one of the world’s most popular business VoIP system providers, and it’s easy to see why. Its MVP (message, video, phone) plans come with a suite of business tools, supporting unlimited users and various mobile and desktop devices. It is a little expensive, but all new users can take advantage of the excellent free trial, which comes with support for up to 5 users.
One thing we love about RingCentral is its focus on security. It employs a variety of physical and digital protective measures to ensure your data is protected at all times. The customer support is knowledgeable, and there are numerous integrations with 3rd-party platforms. Overall, we’d suggest trying RingCentral if you need an advanced VoIP system backed by the power of an industry leader.
Vonage Business is the biggest name in VoIP, and the good news is it’s a leader in residential VoIP too. Vonage has powerful, nationwide infrastructure, ensuring 100% uptime whenever you make or receive a VoIP call through your home IP phone or the Vonage smartphone app. All pricing packages are billed monthly, with no contracts. However, if you agree to be billed annually, Vonage will reward you with close to a 50% discount on your first 6 months.
With Vonage residential VoIP, it’s easy to include or add the following features:
A competitively-priced add-on for the ubiquitous Zoom video conferencing app, Zoom Phone impresses with its many features, modular pricing, great customer support, and user-friendliness. |
Grasshopper isn’t technically a VoIP and it isn’t technically for residential customers, but it offers basically the same service for a competitive price. Technically speaking, Grasshopper is a cloud-hosted system that works on top of your existing landline or cell service so voice quality doesn’t suffer. While there’s a technical distinction, customers shouldn’t notice the difference. Grasshopper is built for entrepreneurs and small business owners who work from home. The Partner package is suitable for families, as it includes 3 separate contact numbers with up to 6 extensions.
Grasshopper’s cloud phone system includes the following features:
JustCall is an advanced VoIP platform boasting a suite of call-management features, a tidy mobile app, and powerful analytics and reporting tools. On top of this, it has streamlined integrations with more than 100 third-party platforms, and you can link to even more apps through the Zapier integration.
On the downside, JustCall’s customer service is slightly limited. It’s not the cheapest option on the market, but there’s great value for money on offer for businesses who will use its SMS marketing and business automation tools. These can save you a significant amount of time, and the custom subscription option enables you to get the exact tools you require. Overall, JustCall offers great VoIP solutions that are worth considering if you require extra marketing tools and integrations
Jive is a fun and user-friendly business VoIP option, and this is certainly not your grandma’s VoIP service. With sleek apps, punchy text, and advanced features, Jive makes using a unified communications solution fun, easy, and cool. What’s more, Jive has a whopping 80+ features, and you get all of them for a single monthly rate. That’s a dizzying amount of features, and it means you will have everything you need within one software. No need to switch over constantly to another service for optimal use. Jive’s got it all.
Jive gives you full control over your call flow. You can set up different call rules for when your business is open and closed, so the calls will go to sales or customer support during business hours, and to the auto attendant after hours. Jive also lets you use neat features like simultaneous paging of all agents or specific group paging for a more personalized but still public announcement.
Connect team members using Jive’s conference bridge, good for up to 10 members at once, listen to your business voicemail wherever you are, and use collaboration tools to really stay connected. Want to really get serious about your communications? Use Jive call analytics, call logs, and call monitoring to analyze and go over calls to improve customer experience and tweak staff members’ techniques. Use custom greetings, dial by name directory, and local directory on phone to give a more professional appearance to your business. Handle calls more efficiently using tools like presence monitoring, shared line appearance, and ring groups.
| Compare The Top VoIP Providers | 1  | 2  | 3  | 4  | 5  | 6  | 7 .20210103092532.png) | 8  | 9  |
|---|---|---|---|---|---|---|---|---|---|
Best for | Advanced business use | Businesses requiring scalable VoIP solutions | Value-for-money unlimited calls | Businesses looking for mobile solutions | Budget-conscious businesses | All-in-one solution | Small businesses that want a scalable solution | Solopreneurs and business people | Solopreneurs and small business owners |
Pricing | From $19.99 per month | From $14.99 per user, per month | From $10 per user per month | $26-$80 | From $18.95 | $19.95-$29.95 | From $15/user/month | A flat fee of $14.99 per month plus applicable taxes | From $39/month (monthly subscription) |
No. of users | Unlimited | Unlimited | 1-Unlimited | 3-unlimited | 5 | Unlimited | From 1 to more than 1,000 | 1 | Per user |
Toll-free numbers | From $120 per year | 1 can be provisioned |
Call Features | |||||||||
Automatic call distribution (ACD) | |||||||||
Call recording | - | Not built in | |||||||
Find me / Follow me | |||||||||
Caller ID | |||||||||
Call blocking | |||||||||
Auto attendant |
Extra Features | |||||||||
BYOD (“bring your own device”) solution |
