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Top 10 Best VoIP Providers & Services For Business 2022

Daniel Blechynden
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VoIP systems can benefit your business in many ways, thanks to a number of important features and functions that make connecting with your team and customers safe, secure and reliable. We've tested an ranked the best VoIP business services and providers of 2022 to help you find the best VoIP system for your business needs.

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Our Top 3 Picks

  • 1
    RingCentral MVP

    RingCentral MVP

    • No. of usersUnlimited
    • PricingFrom $19.99 per month
    • Best forAdvanced business use

    RingCentral is one of the world’s most popular business VoIP system providers, and it’s easy to see why. Its MVP (message, video, phone) plans come with a suite of business tools, supporting unlimited users and various mobile and desktop devices. It is a little expensive, but all new users can take advantage of the excellent free trial, which comes with support for up to 5 users. 

    One thing we love about RingCentral is its focus on security. It employs a variety of physical and digital protective measures to ensure your data is protected at all times. The customer support is knowledgeable, and there are numerous integrations with 3rd-party platforms. Overall, we’d suggest trying RingCentral if you need an advanced VoIP system backed by the power of an industry leader.

    Pros
    • Neat free trial
    • A wide range of 3rd-party integrations
    • Great mobile apps
    Cons
    • A little on the expensive side
    • Basic plan is quite limited
  • 2
    Vonage

    Vonage

    • No. of usersUnlimited
    • PricingFrom $14.99 per user, per month
    • Best forBusinesses requiring scalable VoIP solutions

    Vonage Business is the biggest name in VoIP, and the good news is it’s a leader in residential VoIP too. Vonage has powerful, nationwide infrastructure, ensuring 100% uptime whenever you make or receive a VoIP call through your home IP phone or the Vonage smartphone app. All pricing packages are billed monthly, with no contracts. However, if you agree to be billed annually, Vonage will reward you with close to a 50% discount on your first 6 months.

    With Vonage residential VoIP, it’s easy to include or add the following features:

    • Keep your old home number
    • Additional phone line to your account
    • Dedicated fax line
    • Toll-free number that lets others call you for free
    • Virtual number that lets friends and family overseas call you for the price of a local call
    • Extensions and call forwarding, so you can answer from anywhere you go with your smartphone
    • Option of having simultaneous ringing on multiple devices when you have an inbound call
    • Listen to your messages or have them delivered to your email
    Pros
    • Great mobile app
    • Highly scalable solutions
    • Great CRM integrations
    Cons
    • Free trial unavailable
    • Live Support chatbot is slow
  • 3
    Zoom Phone

    Zoom Phone

    • No. of users1-Unlimited
    • PricingFrom $10 per user per month
    • Best forValue-for-money unlimited calls

    A competitively-priced add-on for the ubiquitous Zoom video conferencing app, Zoom Phone impresses with its many features, modular pricing, great customer support, and user-friendliness.

    Companies will love how easy it is to integrate Zoom Phone with their existing software, speeding up workflows. And with the excellent training documentation available online, it’ll take no time to train employees on the use of the system.

    Pros
    • Excellent pricing
    • Integrates well with other software
    • Can work with hardware phones
    Cons
    • Security breaches in the past
    • Costly call metrics feature
  • 4
    Grasshopper

    Grasshopper

    • No. of users3-unlimited
    • Pricing$26-$80
    • Best forBusinesses looking for mobile solutions

    Grasshopper isn’t technically a VoIP and it isn’t technically for residential customers, but it offers basically the same service for a competitive price. Technically speaking, Grasshopper is a cloud-hosted system that works on top of your existing landline or cell service so voice quality doesn’t suffer. While there’s a technical distinction, customers shouldn’t notice the difference. Grasshopper is built for entrepreneurs and small business owners who work from home. The Partner package is suitable for families, as it includes 3 separate contact numbers with up to 6 extensions. 

    Grasshopper’s cloud phone system includes the following features:

    • Works with landlines, cell phones, or both, so you can use your number anywhere you go
    • Easy setup, with no need to deal with wire rerouting or any other complicated installations
    • Full message management, including voicemail transcription
    • Virtual fax, connected to your number and receivable by email
    • Call forwarding, simultaneous call handling, and multiple call transfers
    Pros
    • Unlimited domestic calling
    • 24/7 live support
    • Easy setup
    Cons
    • Missing the robust features of larger brands
    • Not as attractive if you’re not going mobile
  • 5
    OnSip

    OnSip

    • No. of users5
    • PricingFrom $18.95
    • Best forBudget-conscious businesses
    Pros
    • Unwavering reliability
    • 30-day free trial
    • Lots of integrations
    Cons
    • Have to know (or learn) SIP
    • Ala carte style can get expensive
  • 6
    JustCall

    JustCall

    • No. of users1 to unlimited
    • PricingFrom $30 per user, per month ($24 with annual billing)
    • Best forMarketing-focused businesses needing automation

    JustCall is an advanced VoIP platform boasting a suite of call-management features, a tidy mobile app, and powerful analytics and reporting tools. On top of this, it has streamlined integrations with more than 100 third-party platforms, and you can link to even more apps through the Zapier integration.

    On the downside, JustCall’s customer service is slightly limited. It’s not the cheapest option on the market, but there’s great value for money on offer for businesses who will use its SMS marketing and business automation tools. These can save you a significant amount of time, and the custom subscription option enables you to get the exact tools you require. Overall, JustCall offers great VoIP solutions that are worth considering if you require extra marketing tools and integrations

    Pros
    • 100+ third-party integrations
    • Tidy mobile app
    • Attractive custom subscription options
    Cons
    • Slightly higher-priced than some alternatives
    • No video conferencing
  • 7
    GoTo Connect

    GoTo Connect

    • No. of usersUnlimited
    • Pricing$19.95-$29.95
    • Best forAll-in-one solution

    Jive is a fun and user-friendly business VoIP option, and this is certainly not your grandma’s VoIP service. With sleek apps, punchy text, and advanced features, Jive makes using a unified communications solution fun, easy, and cool. What’s more, Jive has a whopping 80+ features, and you get all of them for a single monthly rate. That’s a dizzying amount of features, and it means you will have everything you need within one software. No need to switch over constantly to another service for optimal use. Jive’s got it all.

    Jive gives you full control over your call flow. You can set up different call rules for when your business is open and closed, so the calls will go to sales or customer support during business hours, and to the auto attendant after hours. Jive also lets you use neat features like simultaneous paging of all agents or specific group paging for a more personalized but still public announcement.

    Connect team members using Jive’s conference bridge, good for up to 10 members at once, listen to your business voicemail wherever you are, and use collaboration tools to really stay connected.  Want to really get serious about your communications? Use Jive call analytics, call logs, and call monitoring to analyze and go over calls to improve customer experience and tweak staff members’ techniques. Use custom greetings, dial by name directory, and local directory on phone to give a more professional appearance to your business. Handle calls more efficiently using tools like presence monitoring, shared line appearance, and ring groups.

    Pros
    • Unlimited extensions
    • First month free
    • Flexible pricing plans
    Cons
    • International calling is pricey
    • Limited video conferencing feature
  • 8
    Phone by web.com

    Phone by web.com

    • No. of users1
    • PricingA flat fee of $14.99 per month plus applicable taxes
    • Best forSolopreneurs and business people
    Pros
    • Cellular/VoIP rollover
    • Flat monthly fee
    Cons
    • No choice of separate providers
    • No SIP trunking / PBX integration
  • 9
    Vox Direct

    Vox Direct

    • No. of usersPer user
    • PricingFrom $39/month (monthly subscription)
    • Best forSolopreneurs and small business owners
    Pros
    • Three connectivity options
    • Virtual assistant for quick routing
    • Android, iOS, and web apps
    Cons
    • Not highly scalable
    • Web UI rather than desktop client
Breaking Down our Top10 Choices: Which is Best For Your Needs:
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RingCentral MVP-Best for large number of users
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Vonage -Best for unifying communications
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Zoom Phone-Best software integrations
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Grasshopper-Best for mobile solution
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OnSip-Best for scalability
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JustCall-Marketing-focused businesses needing automation
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GoTo Connect-Best for all-in-one solution
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Dialpad -Best AI assistant
Compare The Top VoIP Providers
1
RingCentral MVP
2
Vonage
3
Zoom Phone
4
Grasshopper
5
OnSip
6
GoTo Connect
7
Dialpad
8
Phone by web.com
9
Vox Direct
Best for
Advanced business use
Businesses requiring scalable VoIP solutions
Value-for-money unlimited calls
Businesses looking for mobile solutions
Budget-conscious businesses
All-in-one solution
Small businesses that want a scalable solution
Solopreneurs and business people
Solopreneurs and small business owners
Pricing
From $19.99 per month
From $14.99 per user, per month
From $10 per user per month
$26-$80
From $18.95
$19.95-$29.95
From $15/user/month
A flat fee of $14.99 per month plus applicable taxes
From $39/month (monthly subscription)
No. of users
Unlimited
Unlimited
1-Unlimited
3-unlimited
5
Unlimited
From 1 to more than 1,000
1
Per user
Toll-free numbers
From $120 per year
1 can be provisioned
Call Features
Automatic call distribution (ACD)
Call recording
-
Not built in
Find me / Follow me
Caller ID
Call blocking
Auto attendant
Extra Features
BYOD (“bring your own device”) solution