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Optimum Business Review

Top10.com Staff

In a Nutshell

Optimum Business offers a wide range of products that take into account, not only the needs of the individual, but the needs of your business as a whole.

pros

  • Call forwarding
  • Option for Optimum TV

cons

  • Comparatively pricey
  • Only available to Optimum internet customers

Optimum Business Optimum Business Compare All

Features

The features included with Optimum Business are wide ranging and all geared to make your business more efficient at low cost and low hassle to you. Listed below you’ll find some just a few of the features that set the company apart.

  • A personalized Optimum Voice homepage allows you to check in and connect to your home phone from anywhere.
  • 24/7 live customer support
  • Call features including advanced voicemail, VIP ringing, 3-way calling and a call return option.
  • Optimum TV—a TV package for your business to keep your customers and employees informed of all the news and business activity they need to know.

In addition to VoIP services, Optimum Business offers Optimum TV to ensure that your clients, customers, employees and partners are kept up to date with business activity and news even while they’re in the office. It also offers optional combinations of packages, which means that you only have to buy what you need to use.

VoIP Packages/Plans

Optimum Business offers you separate online and call packages that you can buy separately or combine (at the cheaper price of $59.90/month)

Optimum Online: This offers you the following features and does not require an annual or long-term contract:

  • Up to 5 email addresses with 2GB of storage each.
  • Mobile integration.
  • A security package that includes advanced antivirus, firewall, and web filtering.
  • Connect on the move and have access to free WiFi at Optimum hotspots.
  • Free PC protection against malware, spyware, and viruses.

If you buy the Optimum online package you can also buy the Optimum trunking package at a reduced rate of $29.95 per month. This is aimed at giving you mobility and flexibility when it comes to business calling.

Optimum Voice: This includes essential call features and offers flexibility regarding any add-ons you may need. The voice package offers:

Unlimited calling to the US, Puerto Rico, Canada, and the US Virgin Islands

  • More than 20 business calling features such as call waiting with caller ID, 3-way calling, call forwarding and outbound caller ID business name.
  • 24/7 local network monitoring
  • 24/7 local technical and customer support
  • Free 411 Directory Assistance
  • Optimum TV is also offered at $29.99 per month

Optimum Business Optimum Business Compare All

Customer Support

The customer support offered comes in the form of email, telephone, and live chat. All of these are available 24/7. There is an answer center that aims to solve any FAQs and provides step-by-step solutions to common questions. There are user guides for each product and a series of “Did you know” tutorials to take you through setting up and using your product. Optimum also offers a 30-day money back guarantee if you are unhappy with the service.

Bottom Line

The wide range of options offered by Optimum Business and the level of understanding the company has about business needs is what sets it apart from other VoIP providers. The initiative to provide TV for your offices demonstrates that, although Optimum may not have the technical depth of integration for all product features, it is focused on the needs of your business.

Frequently Asked Questions
Does Optimum Business have Voice VoIP?
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Optimum Business Voice offers VoIP services such as private calling, voicemail, 3-way calling, and more.
Is Optimum Business any good?
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Optimum Business is a well-known VoIP service in the tri-state area. It boasts a wide variety of call and communications features as well as advanced settings designed for the needs of small, medium-sized, and large businesses.
Does Optimum Business have a landline phone service?
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No, Optimum Business' VoIP services are internet-based.
Top10.com's editorial staff is a professional team of editors and writers with dozens of years of experience covering consumer, financial and business products and services.

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Top Reviews

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Brand satisfaction

Value for money

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a year ago

They're friendly and very helpful they are always on time they have good advice

a year ago

They were very patient and knowledgeable about the issues I was having at the time

a year ago

Invoicing has never been better on using freshbooks it's pretty easy and very fast to make invoices

a year ago

I lost weight on this product very quickly. It didn't take much effort either or dieting

a year ago

Satisfaction and reliability. You see effect of their product in your body without any complication

a year ago

Really good quality of service but to some people can be expensive. It's really fun working with them because I get to work for so many kind people

a year ago

It was alright and overall good. I didn't have a problem using it and I thought the price was okay

a year ago

I love to use the app and how easy it is to sign. Also, it doesn't cost a thing.

a year ago

It's very good it's really helpful in about a month or two I lost like 10 pounds

a year ago

A great program to lose weight fast. Super simple way to lose your weight. And is a great value.

a year ago

I thought it was really easy to use and schedule your appointments. Great staff and they're nice

a year ago

It's the best so far. I love it's service. I Never complain about anything since I started using it's service

a year ago

Mediastinum made me lose so so so so much weight and I look the best I ever have

a year ago

Easy to use pretty self explanatory. It has everything I need to send out invoices to my customers with details of the the load and everything the drivers need to know

a year ago

I have used Freshbooks for just a few months. I have not had any issues of yet. The system is easy to use.

a year ago

Great experience with the interface and through the help I've received over the past months

a year ago

It's reliable and has proven results that can be easily seen over time in my pictures

a year ago

Extremely Happy/ This Service OMG!!! I was super hesitant to try this service but didn't feel like sitting in Urgent Care for hours for my particular issue. The intake process was surprisingly super fast! And the app is very user friendly. Once I completed my medical history and input my insurance information, I spoke with the doctor in less than 5 minutes! And this was around 2:30! Mid-day!!! When it's usually impossible to get in and out of an urgent care facility. the whole process took less than 30 minutes! I promise, I do not write reviews, don't have time, but I had to take a few moments to write this review b/c I was thoroughly impressed! The actual doctor, Dr. Cynthia Horner was AWESOME! She was patient with my explanation for calling in today, I did not feel rushed AT ALL, which sometimes happens in urgent care offices, she was on top of all of my questions and I felt very comfortable with her diagnoses. She even offered some encouragement around my fitness goals! I am so impressed and will definitely tell all of my friends about this experience! Thank you sooo much!

a year ago

It's good for weight loss. The service is good. I like it. Not a lot of money.

a year ago

No issues throughout the entire process. Easy to use service and would recommend.