Medical alert systems foster peace of mind for those at risk of sudden health issues. Bridging the gap between accident and assistance with the simple press of a button, they’re an ideal way to retain independence in the face of medical or mobility risks that could otherwise hinder your freedom.
Medical alert systems were such an innovation when they first appeared that little attention was paid to their size or aesthetic. But advances in technology have led to sleeker, smarter systems. What were once bulky, hospital-grey devices have now become chip-thin pendants and featherweight wristbands, often indiscernible from watches and even jewelry. WiFi, smartphone apps, and fall-detection features have turned these small devices into veritable assistants.
This new crop of medical alert systems has plenty to offer those who need them, so much so that it can be hard to narrow down which is best for you or your family member. Below are our top 10 picks for the best medical alert systems and the features that make each one stand out.
Our Top 10 Best Medical Alerts Systems
- Best forSeniors with mobility issues
- Price$29.99
- ConnectivityLandline, AT&T cellular
Medical Guardian is a strong name in the medical alert device industry. It offers quality devices, fast response time, and competitive pricing, making it one of the best options for medical alert buttons and watches. For as low as $29.95 per month, you can have the peace of mind that someone is always watching out for you or your loved ones. Medical Guardian charges no setup, activation, equipment, early cancellation fees, offers a 10% AARP discount when signing up for the yearly plan, and frequently runs promotional sales that cut the price down even more.
The nationwide monitoring center boasts the fastest response time in the industry, and it’s 100% based in the US—so you won’t have any trouble with language barriers.
Medical Guardian devices include temperature monitoring, fall detection and great on-the-go mobile GPS options, making them a great choice for seniors wanting to live alone, independently. The equipment is state-of-the-art with a battery life of 3-5 years and a low battery indicator to ensure you are always protected. Plus, the monitors have a 32-hour battery backup in case of power outages. All Medical Guardian buttons and watches are waterproof, so customers can wear them in the shower as well, and monitors can be used with cellular or landline phones.
Another impressive aspect of Medical Guardian is the system tests that are run each month. The tests check that your system is in proper working order and connected to the monitoring center. The best part is that these tests are run automatically, so you don’t have to remember or do anything yourself.
Read Medical Guardian Full ReviewPros- Monthly system tests ensure proper functioning
- US-based monitoring center
- AARP discounts
Cons- No info on monitoring center location
- No free trial period
- Best forThose who enjoy the outdoors
- Price$18.29
- ConnectivityLandline, AT&T cellular
Medical Alert has alert systems for people who are at home or on the go, allowing them to move about freely without fear of getting stuck alone and without someone to help if needed. These smart technology devices are available in watch or pendant form, and they’re lightweight and designed for easy carrying.
Medical Alert systems are affordable to anyone, starting at just $19.95 a month, plus a free month to start things off right. You'll also get free shipping for your button and a second button for free. There are no activation or equipment fees, and you don't have to commit to long contracts with Medical Alert.
Buttons are all waterproof and equipped with GPS technology, so you can track the wearer’s location at all times. What’s even more comforting is the fall detection feature. While it’s helpful to know you can get assistance whenever you want with just the push of a button, what about all of those times when you can't even press your pendant? The fall detection feature alerts the help center when the wearer has fallen and can’t reach the button to press for help.
Read Medical Alert Full ReviewPros- Great for active users
- Competitive pricing
- No activation fees
Cons- No field range info
- Extra cost for fall detection
- Best forMedication alerts
- Price$19.95
- ConnectivityLandline, At&T cellular
MobileHelp takes medical alert monitoring to a new level with the most advanced equipment and features available today. Users have access to 24/7 medical support, so they’re always just the press of a button away from help in case of an emergency. In-home systems have a range of 600 ft from the base station, but you can opt for a cellular model that goes with you wherever you go. There are no long-term contracts to be concerned about, and all MobileHelp plans are moderately priced.
MobileHelp systems let you set up daily medication reminders, so the wearer never skips a medication because they forgot. With seniors and those with memory problems, this is one of the most important features and one that you won’t find with many other medical alert systems (even the top brands). You can also set up mobile connection alerts so that when your MobileHelp system is pressed, an email or text message notification is automatically sent out to a family member or caregiver. Another important feature is the vital signs monitoring. MobileHelp systems monitor signs like blood pressure, weight, blood oxygen saturation levels, and more.
Read MobileHelp Full ReviewPros- No long-term contracts
- Mobile alerts via text and email
- Medication alerts
Cons- Shorter field range than others
- Fall detection costs extra
- Best forThose with a network of family and caretakers
- Price$25.95
- ConnectivityLandline, cellular
LifeStation’s equipment is matched by its live, 24/7 monitoring team, allowing users peace of mind at both ends of any emergency. Operators are certified by the CSAA and have undergone 6 weeks of training to ensure responsiveness. Working out of UL-listed monitoring centers, they are thoroughly equipped to handle emergencies with timeliness, responsibility, and compassion.
As for the equipment itself, LifeStation’s medical alert systems have a field range of up to 500 feet, and standby battery that lasts around 32 hours. The console is equipped with a speaker phone with voice-to-voice communication, as well as waterproof buttons and, no less impressive, an automatic test feature programmed to send weekly check-ins to the monitoring center to ensure the system is functioning properly.
LifeStation offers landline alert systems as well as mobile equipment with GPS and fall detection features, though fall detection costs extra. Each client will have a personalized emergency plan with prioritized emergency contacts built in, and can opt to have additional emails sent to caregivers in the event of an emergency, weekly test, or service issue.
Read LifeStation Full ReviewPros- Live CSAA-certified monitoring team
- Automatic service tests every week
- 5,000-foot field range
Cons- Need to pay more for fall detection
- Bulky pendant
- Best forMarried couples
- Price$24.95
- ConnectivityLandline, AT&T cellular
Established in the mid 1970s, LifeFone has proven to be an enduring medical alert provider, and for good reason. With at-home and mobile options, US-based monitoring agents, and nice touches such as free spouse protection with basic service, the company combines experience and innovation into a service worthy of consideration for anyone in the market.
LifeFone’s at-home devices can connect to a landline or AT&T’s Nationwide Cellular Network. The field range tops out at 1,300 feet, which is more than sufficient for most homes, and is balanced out by high-output speakers with 2-way communication. Water-resistant pendants and wristbands are GPS-enabled and modern looking, while at-home counsels include temperature sensors and optional fall detection.
Read LifeFone Full ReviewPros- Spouses protected for free
- US-based monitoring center
- Unlimited emergency contact notifications
Cons- Fall detection costs extra
- Shorter field range than others
- Best forThose prone to falls or accidents
- Price$29.95
- ConnectivityLandline, cellular
Philips Lifeline, a veteran in the medical alert industry, remains on the frontier of immediate response technology. Take for instance its fall-detection system, a trio of sensors that measures acceleration and barometric pressure and uses algorithmic predicting to decipher the nature and severity of a fall.
If this science sounds like, well, science to you, don’t worry. Philips’ devices incorporate them into easy-to-use features that require little comprehension on the part of the user. The fall detection system, for instance, immediately alerts the North-American-based response center, where a live agent will spring into action. Other features, such as GPS location technology and 2-way voice communications, are likewise designed to work naturally and intuitively when the user experiences an emergency.
Philips’ service is as reliable as its tech. Live agents are available 24/7 and respond in accordance with each users’ personal emergency plan.
Read Philips Lifeline Full ReviewPros- US- and Canada-based response centers
- Personalized response plans
- Triple-sensor fall-detection technology
Cons- Pendants are bulky
- Need Wi-Fi and smartphone
- Best forTravelers and active users
- Price$29.95
- ConnectivityCellular
HelpButton offers a stripped-down medical alert service that packs plenty of features into one small wearable device. Because there’s no home console, and a single plan, it may not be suitable for those at higher risk of an emergency. But for active users who feel burdened by excessive equipment, or may not need a full spectrum of features, it aptly balances reliability with minimalism and could be a solid compromise.
That’s not to say that HelpButton lacks in any way. It boasts a 20-second response time, one of the quickest in the field, as well as a TMA-certified response staff and 24/7 customer service support. The device itself is waterproof and can be worn in the shower, and features GPS and WiFi location services, a built-in microphone and speaker for 2-way communication, and up to 5 days of battery life on a single charge. Lastly, unlike many other medical alert services, fall-detection is included in the price.
Read HelpButton Full ReviewPros- Small and manageable
- 20-second response time
- 30-day money-back guarantee
Cons- No home console
- Only 1 plan
- Best forUsers who are uncomfortable with wearables
- Price$24.95
- ConnectivityAT&T 4G LTE
GetSafe wants to free you from wearables. One of its defining features is its voice-activated system that substitutes the human voice for pendants or wristbands. In addition to a traditional console with call button, GetSafe provides mini consoles that are activated by saying “Call 9-1-1” twice. You can mount the mini consoles on staircases, near showers, or anywhere else that a fall is likely to happen. They also have buttons and pull cords in addition to voice activation, which makes them incredibly versatile.
GetSafe does, however, offer optional wearables for those who prefer them, as well as compact GPS buttons that work on 4G LTE networks and have up to 120 hours of battery life. Regardless of the equipment you opt for, the service includes 24/7 monitoring from US-based response agents and a 30-day trial to make sure it’s right for you.
Read GetSafe Full ReviewPros- Voice-activated consoles
- US-based response staff
- 30-day free trial
Cons- Internet connection required
- Must have iPhone or Android
- Best forTech-savvy users
- Price$30
- ConnectivityLandline, cellular
QMedic offers one of the more stylish medical alert systems on the market. But there’s substance beneath its sleek, modern surface; the design reflects QMedic’s emphasis on smart technology and integrated communication.
For example, QMedic provides an online dashboard where caregivers can track and view activity. The waterproof wearables, meanwhile, never need to be charged; users can leave them on and the company automatically tracks the battery life, replacing it for free when the charge registers low. One downside is that the company doesn’t offer fall detection, though this is a conscious choice based on the company’s belief that fall detection leads to more false alarms than benefits.
Read QMedic Full ReviewPros- Wearables never have to be charged
- Online caregiver dashboard for tracking activity
- 30-second average response time
Cons- No fall-detection
- Not ideal for mobile use
- Best forSmartphone owners
- Price$14.99
- ConnectivityBluetooth
GreatCall specializes in mobile accessories for older adults. Its retinue of products includes a well-received medical alert system called Lively that offers 24/7 assistance in the event of a health emergency. With the quick push of a button, Lively connects the user to 5Star Urgent Response agents who are able to locate them via GPS technology and send immediate help.
Unlike many other medical alert systems, GreatCall’s products can connect you to either emergency medical services or family members. This choice can save you money by assessing the severity of the situation and deciding whether an ambulance or caretaker is the more appropriate response.
Lively includes a number of additional options not usually found in medical alert systems. One is Urgent Care, a feature that directly connects you to registered nurses or board-certified doctors. Another is Great Call Link, a free app for family and caretakers that lets them stay apace of emergencies via notifications on their cell phones.
Read GreatCall Full ReviewPros- Contacts caretakers or emergency services
- Free app lets family track activity
- 24/7 live assistance
Cons- More expensive than other systems
- Need a smartphone and Bluetooth connection
What’s a Medical Alert System?
A medical alert system is a device set up in your home with or without a mobile component, which can call for assistance in the event of a health emergency. Typically, this is at the very least a base station for the home, which is plugged into the wall, and/or a pendant button worn around the neck or a wristwatch.
During a medical emergency, the wearer of this device can press a button and summon emergency help. They can also be paired with a mobile device, which the user can carry with them, in order to have emergency coverage even when out of the house.
Medical alert systems typically are associated with seniors who have mobility and health problems, but they are also used by people far younger who have medical issues which may require unexpected, immediate assistance.
In-Home vs Mobile Devices
Just about every medical alert system has an in-home station so that the user can be covered when they’re at home, but the limited mobility this provides isn’t right for everyone. With a mobile device, you are covered even outside of the house, typically by way of a pendant or a wristwatch.
The mobile devices are linked with a cellular company and use GPS and cellular technology to allow the user to travel freely and still be able to call for assistance if needed. These can make a huge difference in quality of life for people who otherwise would feel compelled to stay close to home so that they can be sure to call for assistance.
Who Needs a Medical Alert Device?
The stigma around medical alert devices has changed. The devices are no longer big and bulky—and just another thing for the elderly to be nervous about. The devices are small and easier to use than ever.
Medical alert systems are ideal for anyone living alone, with heightened medical needs, or anxiety about getting help when they need it. They can also be a fantastic solution for the active aging, who are still living a busy and active lifestyle but understand that they are not as young as they used to be. Medical Alerts for seniors often come with fall detection technology, which means help can be sent in the case of an emergency without even pressing a button, both in and out the home. If you’re buying for a parent, look out for useful options like free spousal coverage, allowing you the peace of mind to know that both your parents have help when they need it.
Popular Features of Medical Alert Systems
The basics of the devices are the same whichever company you choose. Press the button on your medical alert necklace or on the medical alert system, and you will be on the line with a professional in under a minute. But similarities tend to end there. One good example is monitoring. Some companies simply have a 24/7 call center that can dispatch emergency services or call loved ones in the case of an emergency. Others have powerful automatic monitoring of fire/smoke or carbon monoxide.
Intruder alerts or the ability to speak to and get help from board certified doctors are niche features you might be interested in, too. If you have a large home, check that the range suits your needs. This can vary from 400 feet to 1,500 feet, with unlimited range across the United States for mobile solutions. This is especially helpful if you want to choose a medical alert system which allows you to pick up regular phone calls from the medical alert necklace or wristband itself.
While historically many medical alert devices relied on a landline to get up and running, this is no longer a necessity. Both cellular at home options, as well as completely wireless mobile medical alert devices are now popular.
With all of these options and more, it can be difficult to find the right choice for you or your loved ones. So we’ve made it easy for you. Our comprehensive reviews and articles tell you everything you need to know about medical alert systems, helping you find exactly what you’re looking for. Get started now.
What Type of Customer Service Should I Expect?
Any medical alert company worth its salt is going to provide you with reliable customer service. Don’t mistake customer service for the system’s emergency response service, which should be 24/7 regardless. Make sure to locate the company’s customer service information, and verify that it offers plenty of avenues for communication and troubleshooting, even if representatives are only available during traditional work hours, which is natural and no reason in and of itself to look elsewhere.
See if the company operates a toll-free helpline, but also a live chat service on their website. The company should also have an online form and/or an email that you can write to for assistance.
Most companies also include lengthy knowledge bases and FAQ sections that can answer most questions as well.
You should also read customer reviews that say something about the service reputation of the product, and also, see if the company charges extra for service issues such as repairs or installation, which arguably should be included in the cost.
How Much Should a Medical Alert Device Cost Me?
Medical alerts are an affordable option if you’re on a fixed budget—but make sure before you make your purchase that you’re not buying a system that includes any features you don’t need.
Prices for the top medical alert companies can be on a monthly, 3-month, annual, or semi-annual basis. Typically these can range in price from as little as around $20 per month to as much as $80 depending on what your plan includes. You should also read the fine print to see if the package also includes shipping or any initial installation fees.
The main considerations that can affect price include whether or not you want just a stable, home device, or one that also has mobile coverage and includes alert devices you can take with you. Other extras such as a fall detector, medical reminders, and the like, can also increase the price.
Whatever you pay, you’ll want to ensure first that the company guarantees 24/7 emergency assistance and that you will receive coverage in your location.
