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Medical Guardian Review 2022

Top10.com Staff

In a Nutshell

Medical Guardian gives you the ability to keep track of important medical information and contacts in case of a medical emergency, making it a great medical alert solution for those with a disability or condition which can strike without warning. Medical Guardian also includes temperature monitoring, fall detection, and on-the-go mobile GPS options, giving users greater independence while keeping them safe.

pros

  • New fall detection technology
  • Online customer portal to track location
  • Protection plan available for $6.99 per month

cons

  • Fee for lost or damaged equipment without protection plan
  • No smoke/fire/carbon monoxide (CO) detection

Medical Guardian Medical Guardian Visit Site

Monitoring Services

Medical Guardian is proud to offer emergency and non-emergency support so that whether you need emergency services, a neighbors help, or simply someone to get in touch with a family member for you, there are friendly and helpful representatives on the other end of the line. Its medical monitoring center is certified by UL, CSAA Five diamond, FM, and the Dept of Defense. In particular, the UL certification means the company is subject to rigorous testing to ensure that it responds speedily and efficiently to get you the help you need. The CSAA Five Diamond certification recognizes a degree of excellence in customer service and training.

Staff members are available 24/7/365 and are able to dispatch emergency services and contact designated family members and friends. With US-based support, you won’t have any trouble with language barriers.

Medical Guardian MGMove

MGMove is a new smartwatch with built-in life-saving capabilities, that makes sure you stay connected with your loved ones.  The MGMove by Medical Guardian also keeps track of your step count, can access the daily weather forecast - help you live an independent and safe life.  Here are some other features you'll find with MGMove:

  • Emergency/SOS - One button to ensure your protection, 24/7
  • Step Counting - Reach activity goals with the built-in app
  • Reminders and Alerts - Keep up with your daily activities
Medical Guardian MGMove Watches

Medical Guardian Mini Guardian

Medical Guardian's Mini Guardian is a small and lightweight, making it perfect if you're looking for a discreet medical alert device.  The Mini Guardian by Medical Guardian comes in black, silver and white, is water-resistant and half the size of most other medical alert devices.  Better yet, it is water-resistant and has a 5-day battery life, meaning you can take it pretty much anywhere you go and feel safe.

The Mini Guardian uses WiFI and GPS to keep track of your location, and if you every need help, all you need to do is press the Help Button to get in touch with Medical Guardian's Emergency Montiors who are available 24/7. 

Medical Alert Mini Guardian Devices in 3 colors

Medical Guardian Medical Alert Mobile 2.0

What makes Medical Alert Mobile 2.0 by Medical Guardian really stand out is that the device uses 4G LTE, WiFi and GPS to make sure you can always be found and connected to Medical Guardian's montioring station - and get help when you need it.  The Medical Alert Mobile 2.0 can be cliped to clothing or your bags, or you can even take out the alert button and attach it to the necklace or wristband which are included. Like other Medical Guardian devices, the Mobile 2.0 has a battery that lasts 5 days and is water-resistant, so you can safely wear it in the shower.

Medical Guardian Mobile 2.0 Device

Other Medical Guardian Features

Medical Guardian has both at-home and on-the-go options, depending on what you need. One great extra is its Risk Assessment which you can complete on the website and gives you a better idea of what kind of system will work for you—especially if you have a specific illness or disability. You can also choose to keep your profile updated with important medical information and emergency contacts so Medical Guardian's trained support personnel can access to medical information and the right contacts to get in touch with if needed.

Stand-out features of the home systems include temperature display and a 30+ hour backup battery life, and GPS technology on mobile solutions for unlimited location detection range.  Extras such as a lockbox, smoke and fire detection, daily check-ins or CO monitoring can also be included as add-ons for a monthly fee. All solutions come with a lifetime warranty and are completely waterproof.

Medical Guardian Installation Process

Installation is as simple as plugging in your phone or any electrical item. The landline Classic Guardian will need to be plugged into a phone socket as well as a wall outlet, while the Home Guardian only needs an electrical outlet. Once you’ve done this, simply press the help button to test the device. The Mobile Guardian will come set up, and with wristbands or necklaces already synced. You can also wear the help button on a belt if you prefer. When you press the button, you will be immediately connected to a trained operative through a two-way radio.

The pendant or wristband is entirely waterproof and portable, so you can access help whenever you need. You can also request extra pendants for more family members at $2.99 per month per pendant.

How much does Medical Guardian cost?

Product
One-time equipment fee
Monthly fee
Battery life
Range
Usage
Classic Guardian
None
$29.95
32 hours
1,300 feet
At home
Home 2.0
$124.95
$34.95
32 hours
1,400 feet
At home
Mobile 2.0
$124.95
$39.95
5 Days
Unlimited
On the go
Active Guardian
None
$44.95
7 Days
Unlimited
On the go

*Last updated March 2022

Medical Guardian has a few options for medical alert systems and markets them all based on what you’re looking for. The low-cost option is the Classic Guardian, which is a land-line-based system. It costs $29.95 per month and comes with a 32-hour backup battery and an incredible 1,300-foot range, making it suitable for large properties and gardens. 

Home 2.0 is the most popular solution at $34.95 per month, and it does not rely on a landline connection. It has a slightly longer range and is big enough for most houses and gardens at 1,400 feet.

Both Mobile 2.0 and Mini Guardian are wearable devices that run on Verizon 4G helping you stay connected in case of emergencies. It's important to keep in mind that unless you purchase a protection plan for $6.99 per month, you will be charged fees for lost or damaged equipment.

Medical Guardian Medical Guardian Visit Site

Help & Support

Self-setup is hassle-free with Medical Guardian. Your equipment can be shipped either standard in 10 working days, or quicker on request (for an additional fee) and comes with simple instructions for set up. There are plenty of video tutorials on the website about every step of the installation and setup, as well as an FAQ section where you can find answers to your more general questions. Live chat is available on the website, as well as direct phone numbers and email to get in touch.

Bottom Line

While it does not have a lot of the extras you would expect for senior citizens such as smoke and fire monitoring or fall detection as standard, Medical Guardian is a safe solution if you’re nervous about you or a loved one getting caught alone in a medical emergency. Industry-leading support along with great risk assessment make Medical Guardian the likely solution for your needs.

Frequently Asked Questions
How much does Medical Guardian cost per month?
-
+
Home devices start at $29.95 per month. Mobile devices like Mini Guardian and Mobile 2.0 range from $39.95/month to $44.95/month.
Do you have to sign a contract with Medical Guardian?
-
+
No. Medical Guardian does not require contracts for any of its products and monitoring services.
Are Medical Guardian products waterproof?
-
+
All of Medical Guardian's products are water-resistant and can be safely worn in the shower, rain, and in other moist conditions without worry of damage.
Top10.com's editorial staff is a professional team of editors and writers with dozens of years of experience covering consumer, financial and business products and services.

The author of this article has been paid by Natural Intelligence to write this article. Neither the author nor Natural Intelligence provide medical advice, diagnosis, or treatment. If you think you may have a medical emergency, call your doctor or your local emergency number immediately.

Medical Guardian customer reviews

Based on 123 reviews

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6 months ago

It was simple to use for a first time user and also very helpful customer service representative .

6 months ago

Whenever I am in an emergency medical alerts helps me categorize what I need to achieve.

6 months ago

I liked it because it is easy to use and the customer service is good and very fast . Also the prices are affordable .

7 months ago

I gave this a good rating because it seems like a very good deal and it seems legit.

7 months ago

Their quality of service is great. As everyone is treated with respect and service is rendered in a timely manner without any delay.

7 months ago

They deserve it because they provide all the services needed. It is user friendly.

7 months ago

Anything that can help you avoid medical problems in the future. I especially like exercise monitors. I like that I am reminded when I go too long without moving.

7 months ago

The set up was easy and I like that the representatives are based in USA.

7 months ago

The design began to attract me, and then I thought it was pretty good in terms of user experience, and there were discounts in terms of price.

8 months ago

I will give it 5 stars because they've always helped me and never failed to keep me safe . I love that and now I know that I'm safe. I also dislike how sometimes it lags a little but I know it's an easy fix .

8 months ago

Everything is awesome about the brand and I would recommend it for anyone who wants it.

8 months ago

It definitely saved my son's life. I had him wear it around his neck after surgery on his shoulder in case he were to fall and I was not there he would be able to call.

8 months ago

Love this site. Very understandable and quick. No lags and the process was straightforward.

8 months ago

Easy to use. Never had a problem when I first started using it and would tell others to use.

8 months ago

The application gives me feedback on medical information and advices me on what I should do to stay healthy.

8 months ago

I really value being up to date on my medical needs and researching what works best for me. I like the ease of navigation on the website.

8 months ago

Fairly priced and excellent customer service. Their products are well made for the prices they charge.

8 months ago

It's very helpful. I depend on this service every day. I don't know what I'd do if I didn't have this service.

8 months ago

Responses are immediate and the audio is loud and clear. Customer service is excellent when reporting faulty equipment.

8 months ago

Medical alerts are great because the patients will get notified when their next appointment is or when their next health check-up is.

123 reviews