The listings featured on this site are from companies from which this site receives compensation. This influences where, how and in what order such listings appear on this site.
Advertising Disclosure

Faithful Counseling Online Therapy Review (2023)

One of the Leading Providers of Christian Counseling Online

8.5
very good
Joshua Moreton

In a Nutshell

Devout Christians have often suffered in silence, unsure of where to turn with major life issues like depression, addiction, anxiety, and sexual orientation concerns. With traditional therapy missing a key component, religious followers were left to their pain...until now. Faithful Counseling is an online therapy service devoted to providing successful, compassionate, and affordable counseling to Christians in need. Let’s see what it’s all about.

pros

  • Great for those who want Christianity-based therapy
  • Price reduction depending on your circumstances
  • All therapists are experienced and licensed professionals

cons

  • Matching with a therapist can take a few days
  • No way to choose a specific therapist

Faithful Counseling Faithful Counseling Visit Site

How Much Does Faithful Counseling Cost?

Faithful Counseling costs $80 per week. It offers a weekly price reduction of up to $20 depending on your circumstances, such as income and employability status, which you will be asked about during the sign-up process. 

You’ll be billed to a credit card or PayPal account every four weeks.

Type of Plan

What’s Included

Cost per session

Cost per month

4-week subscription

Unlimited messaging + weekly phone or video sessions

$60-$80

$240-$320

Is Faithful Counseling Covered by Insurance?

Faithful Counseling doesn’t work with any insurance providers and doesn't submit bills to Medicare, Medicaid, or private insurers. Some insurance plans may offer partial or limited coverage. However, this will depend on your state’s regulations and your plan, so check with your provider before signing up. 

You can get receipts for reimbursement for Faithful Counseling costs. However, reimbursement requires a diagnosis of a mental health disorder or issue, and therapists at Faithful Counseling are unable to provide these.

Are Faithful Counseling Counselors Licensed Professionals?

Practitioners at Faithful Counseling are all licensed and accredited therapists within the field of clinical psychology and/or mental health. They must possess either a master’s or doctoral degree within their field, including a clinical degree in psychology (Ph.D./PsyD), or qualification to be a licensed marriage and family therapist (LMFT), licensed professional therapist (LPC), or licensed clinical social worker (LCSW/LMSW). 

All qualifications are certified by the therapist’s state board and verified by the BetterHelp evaluation team to ensure a high standard of therapeutic care. Therapists must also possess a minimum of three years of licensure including at least 1000 hours of clinical practice.

Faithful Counseling therapists are also practicing Christians. Each counselor shares their testimony upon joining the team to ensure their beliefs align with the Faithful Counseling Statement of Faith.

Faithful Counseling Specialties and Areas of Expertise

Faithful Counseling has over 6,000 therapists that specialize in delivering clinical support in combination with biblical teachings. Areas of expertise it regularly helps users manage are depression, stress, relationships, faith-related issues, anger issues, communication issues, work management, stress, eating disorders, and more. 

Specific clinical specialties will depend on your assigned therapist and are visible within therapists’ profiles.

Treatment methods and specialties offered by Faithful Counseling therapists include the following. 

  • Psychodynamic therapy

  • Jungian therapy

  • Cognitive behavioral therapy

  • Dialectical behavior therapy 

  • Solution-focused therapy

  • Person-centered therapy 

  • Interpersonal therapy

  • Existential therapy

  • Art and music therapy

  • Eye movement desensitization and reprocessing (EMDR)

How to Get Started with Faithful Counseling

Signing up

I found the signup process for Faithful Counseling swift and straightforward. Navigate to the company website and click on “Get started” in the top-right corner of your screen. You’ll be asked various questions about your current situation, such as how your financial situation and eating habits are at present. Faithful Counseling will also ask about your faith—whether you ascribe to a particular branch of Christianity, how often your pray, how important your faith is to you, and others.

Note that if you report feeling suicidal within the last two weeks and that you have made specific plans to follow through on these thoughts, Faithful Counseling will stop the signup process and instead provide you with emergency resources.

Faithful Counseling Online Therapy Review Getting Started

Getting matched with a counselor

Matching with a counselor starts during the signup process, during which you’ll be asked questions about your circumstances, such as whether you’re experiencing symptoms of depression or anxiety, and your goals for therapy. At this point you can specify the extent to which you wish your therapy to include psychological and biblical support and whether you mind your therapist belonging to a different Christian denomination.

Faithful Counseling Online Therapy Review Getting Started

When you complete signup, the therapist-matching process begins using the information you’ve provided. This happens behind the scenes, so you can’t browse or choose a specific therapist, and generally takes one to two days. 

You’ll receive an email once a counselor has been selected for you. At this point, you’ll be able to see your therapist’s profile, including their clinical approaches and areas of expertise, when you’re logged in to Faithful Counseling. 

If you’re not happy with your therapist, you can request a different one free of charge at any time and without question.

Booking sessions

Like signing up, I found booking appointments incredibly easy. Simply go to the bottom-left section of your Faithful Counseling home screen, click on a date and time on the calendar, and then choose either audio or video. You can book appointments up to four weeks in advance.

Faithful Counseling also includes an online private “room” that you share with your therapist, and you can use this to rearrange appointments if needed. Faithful Counseling’s website does not mention anything about charges for missed appointments.

Faithful Counseling Online Therapy Review Getting Started

Is There a Faithful Counseling App? 

The Faithful Counseling app is available for free on both iOS (via the App Store) and Android (via Google Play Store) for tablets and smartphones. It contains all the same features as the website. However, be mindful that live sessions via video will be limited by the video capabilities of your device.

Faithful Counseling Online Therapy Review The App

How Does the Faithful Counseling App Work?

I found the Faithful Counseling app very easy to use and visually clear. It has the same functionality as the website, so you can sign up, view your therapist’s profile, book appointments, and attend live video and audio sessions. It also includes the handy online “room” you share with your therapist, to which you get 24/7 access in case you ever wish to send your therapist a message.

Currently, there are no discounts for using Faithful Counseling via the app. Its ratings are very positive, at 4.8/5 (704 ratings) on Google Play and 4.8/5 (2,350 ratings) on the App Store.

Help and Support

You can access Faithful Counseling’s customer support by clicking on the Contact button at the top-right of your screen or the Options icon while using the app. Submit a support request by completing the form on the next screen or by contacting Faithful Counseling directly via email at contact@faithfulcounseling.com. The company aims to respond to all support requests within one business day and is available 9am-5pm, Monday-Friday (PT). 

Currently, Faithful Counseling Counseling has no support phone number or live chat function. However, an FAQ section is available at the top of your screen near the Contact button that provides further information on queries such as how the messaging system works, what you can expect from live sessions, and whether Faithful Counseling is right for you. 

How Faithful Counseling Compares to Other Online Therapy Providers


Faithful Counseling

BetterHelp

Talkspace

JustAnswer

Cost per Session

$60-$80

$60-$90

$69-$129

$31-$150

Modes of Communication

Video, phone, message, live chat

Video, phone, message, live chat

Video, phone, message, live chat

Phone, message, live chat


Accreditation

PsyD, LMFT, LCSW/LMSW, LPC

PsyD, LMFT, LCSW/LMSW, LPC

PsyD, LMFT, LCSW/LMSW, LPC

PsyD, MD, JD, LLM, DVM

Accepts Insurance

No, but partial reimbursement available

No, but partial reimbursement available

Yes

No

24/7 Access

Yes

Yes

Yes

Yes

Faithful Counseling vs. BetterHelp

BetterHelp is an online therapy platform that owns Faithful Counseling. This means Faithful Counseling is a part of the overall BetterHelp platform and they share many of the same features. While BetterHelp can be used for a wide range of mental health issues, Faithful Counseling’s focus on Christian counseling online might be better for you if you’re religious and want biblical teachings included in your therapy.

Faithful Counseling vs. Talkspace

Talkspace and Faithful Counseling share many features, such as providing online therapy with a therapist matched to you based on your needs. However, Talkspace has several pricing plans, with live sessions only included with the more expensive plans. Talkspace also does not specialize in any particular faith or clinical approach, which might be less appealing if your faith is important to you.

Faithful Counseling vs. JustAnswer

Unlike Faithful Counseling, JustAnswer isn’t an online therapy platform. Instead, it acts as an online question and answer service with experts from a variety of specialties, such as law, medicine, tech support, and psychology. As such, JustAnswer might be better suited if you simply have a few questions or need expert advice rather than wanting to commit to therapy.

The Bottom Line

Faithful Counseling is an online therapy platform specializing in providing therapy with a Christianity-based approach. You’re matched with a counselor based on your self-report of mental health difficulties and responses to questions about your faith. After connecting with a therapist, you get access to a 24/7 online private “room” you can use for messaging and their calendar to schedule weekly live appointments.

It could be worth it to try Faithful Counseling if your faith is important to you and receiving therapy that includes biblical teachings sounds like it could be beneficial.

Frequently Asked Questions
Is Faithful Counseling legit?
-
+
Faithful Counseling is a legitimate online therapy platform with over 6,000 licensed therapists. It’s owned by BetterHelp, and all therapist qualifications are certified by the individual’s state board and verified by the Faith Counseling evaluation team.
What is faith-based counseling?
-
+
Faith-based counseling is an approach that combines evidence-based practices of psychotherapy with biblical teachings within Christianity. This can be particularly useful for those whose faith is important to them and who are struggling with mental health difficulties.
How much does Faithful Counseling cost?
-
+
Faithful Counseling costs $80 per week, but a weekly price reduction of up to $20 is available for those who fit specific criteria, such as low household income, a disability status, or being the recipient of government financial aid.
Who are Faithful Counseling counselors?
-
+
Faithful Counseling counselors are all qualified therapists within the fields of psychotherapy and mental health. They all possess licenses to provide therapy and are practicing Christians. Faithful Counseling verifies each therapist’s religious beliefs to ensure they are consistent with their statement of faith.
Joshua Moreton holds a PhD in Psychology, with a focus on social cognition and social psychology. He has worked as a Mental Health Practitioner and Psychologist, working with patients of depression, anxiety, and eating disorders.

The author of this article has been paid by Natural Intelligence to write this article. Neither the author nor Natural Intelligence provide medical advice, diagnosis, or treatment. If you think you may have a medical emergency, call your doctor or your local emergency number immediately.

Faithful Counseling customer reviews

Based on 50 reviews

Ease of use

Brand satisfaction

Value for money

Service quality

Top Reviews

Ease of use

Brand satisfaction

Value for money

Service quality

1 years ago

They were just completely amazing. Actually listened and cared. They weren't in a hurry to kick me out. It was amazing

1 years ago

Very easy to use and can video call or just email. Sometimes people don't want to video but just chat

1 years ago

They are a huge blessing. They truly take their time with their customers and listen to them. You just have to find the right counselor for you.

1 years ago

Faithful Counseling is the best online therapy system and I believe they deserve a five star rating

1 years ago

You can't talk to everybody, but when you find someone rare that you can open up to it's different. Loving the fact to express person problems that goes on without judgement

2 years ago

It's a wonderful Institution you talk about your family and their emotions. I enjoyed having someone to talk to that I didn't already know

2 years ago

Inspires with good information and unique ways of learning to help people on with what they are looking for in their lives

2 years ago

I like how dedicated they were as a brand. They knew the problem immediately and help me work my way up to fixing it.

2 years ago

Super helpful made me feel better about myself through tough timesm I reccomend

2 years ago

With their high quality of service I am able to complete tasks quickly and easily. Their make my life better

2 years ago

They give me actual things and tricks to maintain my mental issues. They also don't judge me.

2 years ago

Hard to find faithful counseling that take V.A. payments for vets. They say they put faith and caring first but it comes down to money. Which is sad!

2 years ago

Its convenient for people who work full time and have children that can't always get to appointments. Easy to use and puts my mind at ease feeling like someone is always there.

2 years ago

Faithful counseling is really good. It helps you understand a lot and be able to get through a lot.

3 years ago

I have only had 5 sessions so far and I can already see a difference in myself. The service made sure that I am happy with my counselor( I was given (for free) my choice, even as far as free sessions with others, until I found the right person for me. I have gotten so much out of the service. Definitely worth the price. I could go on forever, I just don't want to reveal too much.

3 years ago

Due to the therapy provided by Faithful Counseling, I was able to move forward and start my new life.

3 years ago

Excellent service, was definitely a huge help in my life, would for sure recommend to people friends and family.

3 years ago

They were based on my beliefs there was no fee. Being able to have someone to talk to. I will use Faithful Counseling again.

2 years ago

Gave me advice for my marriage that worked. I feel like my marriage was saved from Faithful Counseling. My husband was very open to taking the advice.

3 years ago

It is a very good and helpful brand. I can find the help I need easily on there at a low cost.

50 reviews