We earn a commission from brands listed on this site. This influences the order and manner in which these listings are presented.
Advertising Disclosure

Faithful Counseling Online Therapy Review 2024

One of the Leading Providers of Christian Counseling Online
By Joshua MoretonBy Joshua Moreton -
Last Updated: Apr 24, 2024
38 reviews
by
logo-FAITHFUL COUNSELING
Visit Site
Price
Prices starting at $65/week
Modes of communication
Video, phone, message, live chat
Accreditation
PsyD, LMFT, LCSW/LMSW, LPC
The listings featured on this site are from companies from which this site receives compensation. This influences where, how and in what order such listings appear on this site.

Our Verdict

Is Faithful Counseling Worth It?

Devout Christians have often suffered in silence, unsure of where to turn with major life issues like depression, addiction, anxiety, and sexual orientation concerns. With traditional therapy missing a key component, religious followers were left in pain...until now. Faithful Counseling is a Christian counseling service devoted to providing successful, compassionate, and affordable counseling to Christians in need. Let’s see what it’s all about.

Price
Prices starting at $65/week
Modes of communication
Video, phone, message, live chat
Accreditation
PsyD, LMFT, LCSW/LMSW, LPC

Faithful Counseling at a Glance

8.3
Editorial Score

Affordability

$65-$100 per week, prior to any offers, discounts, or financial aid
9.0

Therapist Network

Licensed Christian therapists, therapists with 3 years and 1,000 hours of experience+, specialists
9.0

User Access

Insurance not needed, accessibility preferences, connect from any device
8.5

Communication Tools

Therapy room to chat with therapist, messaging 24/7, live phone & video sessions available
8.0

Customer Support

Contact form, customer support team chat
7.0

Faithful Counseling Pros & Cons

PROS

Great for those who want Christianity-based therapy
Price reduction depending on your circumstances
All therapists are experienced and licensed professionals

CONS

Matching with a therapist can take a few days
No way to choose a specific therapist

Top Faithful Counseling Reviews

Megan Sumpter
Therapy My Way: Getting Up and Going Beyond
My therapist listens to my problems and helps provide solutions that I'm seeking. As a person who knows herself very well, introspection isn't necessarily what I need. My therapist provides me with the encouragement and knowledge on how to progress with life both positively and productively. This is exactly what I started therapy for. For those out there who are between stages, online therapy is definitely the way to go!
WK
Walter Kretowicz
The session was via zoom
The session was via zoom. Effective professional and expedient. Very knowledgeable and helpful. I was glad I chose Corey. And recommend him and Faithful Counseling.
Pa
Paige
Best Experience
My experience with Faithful Counselling was wonderful start to finish. I am so thankful for the support that I received. Not only are you accessing therapy and counselling, you have access to plenty of resources to learn more about yourself and things you are working on and how to approach them. My therapist was so attentive and helped me ask the bigger questions and see things from a new angle. I have come out of therapy with a positive mindset, a healed heart and motivation to find happiness and to take care of myself. This will not disrupt your routine, they are very flexible. I had sessions at 9-10pm for instance and some were available during the day and early mornings too. You also get to journal on the app day-to-day and this helps to build your relationship with the therapist when you first start, keeping them up to date with what’s happening, so you don’t miss anything out in the session, it’s much more effective having strategies to use and to focus on during the week and process things with your therapist prior to your sessions. I loved every minute, thanks so much faithful counselling! There’s nothing like it elsewhere, especially for someone who needs understanding and support in terms of beliefs, faith and church as well as other things in every day life.
See all Faithful Counseling reviews

How do I know I can trust this Faithful Counseling review?

Top10.com authors, contributors, and editors are serious about research. We combine our own experience with the services we recommend, with reviews that come from verified users–just like you! Together, with reviews from industry experts, we find the Top 10 best products and services to make sure you can choose with confidence and ease.

Faithful Counseling Faithful Counseling Visit Site

Overview

Faithful Counseling Online Therapy Services Video Review

How Faithful Counseling Works

Signing up

I found the signup process for Faithful Counseling swift and straightforward. Navigate to the company website and click on “Get started” in the top-right corner of your screen. You’ll be asked various questions about your current situation, such as how your financial situation and eating habits are at present. Faithful Counseling will also ask about your faith—whether you ascribe to a particular branch of Christianity, how often you pray, how important your faith is to you, and others.

Note that if you report feeling suicidal within the last two weeks and that you have made specific plans to follow through on these thoughts, Faithful Counseling will stop the signup process and instead provide you with emergency resources.

Getting matched with a counselor

Matching with a counselor starts during the signup process, during which you’ll be asked questions about your circumstances, such as whether you’re experiencing symptoms of depression or anxiety, and your goals for therapy. At this point you can specify the extent to which you wish your therapy to include psychological and biblical support and whether you mind your therapist belonging to a different Christian denomination.

When you complete signup, the therapist-matching process begins using the information you’ve provided. This happens behind the scenes, so you can’t browse or choose a specific therapist, and generally takes one to two days. 

You’ll receive an email once a counselor has been selected for you. At this point, you’ll be able to see your therapist’s profile, including their clinical approaches and areas of expertise, when you’re logged in to Faithful Counseling. 

If you’re not happy with your therapist, you can request a different one free of charge at any time and without question.

Booking sessions

Like signing up, I found booking appointments incredibly easy. Simply go to the bottom-left section of your Faithful Counseling home screen, click on a date and time on the calendar, and then choose either audio or video. You can book appointments up to four weeks in advance.

Faithful Counseling also includes an online “room” with your therapist, with this you can rearrange appointments if needed. Faithful Counseling’s website does not mention anything about charges for missed appointments.

Are Faithful Counseling Counselors Licensed Professionals?

Practitioners at Faithful Counseling are all licensed and accredited therapists within the field of clinical psychology and/or mental health. They must possess either a master’s or doctoral degree within their field, including a clinical degree in psychology (Ph.D./PsyD), or qualification to be a licensed marriage and family therapist (LMFT), licensed professional therapist (LPC), or licensed clinical social worker (LCSW/LMSW). 

All qualifications are certified by the therapist’s state board and verified by the BetterHelp evaluation team to ensure a high standard of therapeutic care. Therapists must also possess a minimum of three years of licensure including at least 1000 hours of clinical practice.

Faithful Counseling therapists are also practicing Christians. Each counselor gives their testimony upon joining the team to ensure their beliefs align with the Faithful Counseling Statement of Faith.

Faithful Counseling Specialties and Areas of Expertise

Faithful Counseling has over 6,000 therapists that specialize in delivering clinical support in combination with biblical teachings. Areas of expertise it regularly helps manage are depression, stress, relationships, faith-related issues, anger issues, communication issues, work management, stress, eating disorders, and more. 

Specific clinical specialties will depend on your assigned therapist and are visible within therapists’ profiles.

Treatment methods and specialties offered by Faithful Counseling therapists include the following. 

  • Psychodynamic therapy
  • Jungian therapy
  • Cognitive behavioral therapy
  • Dialectical behavior therapy 
  • Solution-focused therapy
  • Person-centered therapy 
  • Interpersonal therapy
  • Existential therapy
  • Art and music therapy
  • Eye movement desensitization and reprocessing (EMDR)

Faithful Counseling Apps

The Faithful Counseling app is available for free on both iOS (via the App Store) and Android (via Google Play Store) for tablets and smartphones. It contains all the same features as the website. However, be mindful that live sessions via video will be limited by the video capabilities of your device.

I found the Faithful Counseling app very straightforward and visually clear. It has the same functionality as the website, so you can sign up, view your therapist’s profile, book appointments, and attend live video and audio sessions. It also includes the handy online “room” for you and your therapist so you can communicate anytime.

Currently, there are no discounts for using Faithful Counseling via the app. Its ratings are very positive, at 4.8/5 (704 ratings) on Google Play and 4.8/5 (2,350 ratings) on the App Store.

Faithful Counseling Customer Support

You can communicate with Faithful Counseling’s customer support by clicking on the Contact button at the top-right of your screen or the Options icon while using the app. Submit a support request by completing the form on the next screen or by contacting Faithful Counseling directly via email at contact@faithfulcounseling.com. The company aims to respond to all support requests within one business day and is available 9am-5pm, Monday-Friday (PT). 

Currently, Faithful Counseling Counseling has no support phone number or live chat function. However, an FAQ section is available at the top of your screen near the Contact button that provides further information on queries such as how the messaging system works, what you can expect from live sessions, and whether Faithful Counseling is right for you. 

Faithful Counseling Pricing

Faithful Counseling costs $65-100 per week. It offers a weekly price reduction of up to $20 depending on your circumstances, such as income and employability status, which you will be asked about during the sign-up process. 

You’ll be billed to a credit card or PayPal account every four weeks.

Type of Plan
What’s Included
Cost per week
Cost per month

4-week subscription

Message your counselor anytime + weekly phone or video sessions

$65-$100

$260-$360

Is Faithful Counseling Covered by Insurance?

Faithful Counseling doesn’t work with any insurance providers and doesn't submit bills to Medicare, Medicaid, or other insurers. Some insurance plans may offer partial or limited coverage. However, this will depend on your state’s regulations and your plan, so check with your provider before signing up. 

You can get receipts for reimbursement for Faithful Counseling costs. However, reimbursement requires a diagnosis of a mental health disorder or issue, and therapists at Faithful Counseling are unable to provide these.

Faithful Counseling Alternatives


Faithful Counseling
BetterHelp
Talkspace
JustAnswer

Cost per Session

$65-$100/week

$65-$100/week

$69-$129

$31-$150

Modes of Communication

Video, phone, message, live chat

Video, phone, message, live chat

Video, phone, message, live chat

Phone, message, live chat


Accreditation

PsyD, LMFT, LCSW/LMSW, LPC

PsyD, LMFT, LCSW/LMSW, LPC

PsyD, LMFT, LCSW/LMSW, LPC

PsyD, MD, JD, LLM, DVM

Accepts Insurance

No, but partial reimbursement available

No, but partial reimbursement available

Yes

No

Message therapist anytime

Yes

Yes

Yes

Yes

Faithful Counseling Faithful Counseling Visit Site

Faithful Counseling vs. BetterHelp

BetterHelp is an online therapy platform that owns Faithful Counseling. This means Faithful Counseling is a part of the overall BetterHelp platform and they have many of the same features. While BetterHelp offers a wide range of mental health issues, Faithful Counseling’s focus on Christian counseling online might be better for you if you’re religious and want biblical teachings included in your therapy.

Faithful Counseling vs. Talkspace

Talkspace and Faithful Counseling have many of the same features, such as providing online therapy with a therapist matched to you based on your needs. However, Talkspace has several pricing plans, with live sessions only included with the more expensive plans. Talkspace also does not specialize in any particular faith or clinical approach, which might be less appealing if your faith is important to you.

Faithful Counseling vs. JustAnswer

Unlike Faithful Counseling, JustAnswer isn’t an online therapy platform. Instead, it acts as an online question and answer service with experts from a variety of specialties, such as law, medicine, tech support, and psychology. As such, JustAnswer might be better suited if you simply have a few questions or need expert advice rather than wanting to commit to therapy.

Bottom Line

Faithful Counseling is an online therapy platform specializing in providing therapy with a Christianity-based approach. You’re matched with a counselor based on your self-report of mental health difficulties and responses to questions about your faith. After connecting with a therapist, you can visit your online “room” anytime. This room is for messaging and for scheduling weekly live appointments.

It could be worth it to try Faithful Counseling if your faith is important to you, and receiving therapy that includes biblical teachings sounds like it could be beneficial.

Frequently Asked Questions
Is Faithful Counseling legit?+-

Faithful Counseling is a legitimate online therapy platform with over 6,000 licensed therapists. It’s owned by BetterHelp, and all therapist qualifications are certified by the individual’s state board and verified by the Faith Counseling evaluation team.

What is faith-based counseling?+-

Faith-based counseling is an approach that combines evidence-based practices of psychotherapy with biblical teachings within Christianity. This can be particularly useful for those whose faith is important to them and who are struggling with mental health difficulties.

How much does Faithful Counseling cost?+-

Faithful Counseling costs $65-100 per week, but a weekly price reduction of up to $20 is available for those who fit specific criteria, such as low household income, a disability status, or being the recipient of government financial aid.

Who are Faithful Counseling counselors?+-

Faithful Counseling counselors are all qualified therapists within the fields of psychotherapy and mental health. They all possess licenses to provide therapy and are practicing Christians. Faithful Counseling verifies each therapist’s religious beliefs to ensure they are consistent with their statement of faith.

Dr. Joshua Moreton is a psychologist with a PhD specializing in social cognition and social psychology. With his experience as a Mental Health Practitioner, he has dedicated his career to working with individuals suffering from depression, anxiety, and eating disorders. His expertise in the field has led to him becoming a contributing writer to top10.com, where he shares his insights and knowledge.

The author of this article has been paid by Natural Intelligence to write this article. Neither the author nor Natural Intelligence provide medical advice, diagnosis, or treatment. If you think you may have a medical emergency, call your doctor or your local emergency number immediately.

Faithful Counseling reviews

Excellent • Reviews 38
on
Excellent
92%
Great
0%
Average
0%
Poor
0%
Bad
8%
We upload 100 to 400 Trustpilot reviews daily to our website, displaying them by default from "best to worst." You have the option to adjust the sorting criteria. If you wish to see all reviews you can go to the Trustpilot website, here.
Sort by
Megan Sumpter
6 months ago
Therapy My Way: Getting Up and Going Beyond
My therapist listens to my problems and helps provide solutions that I'm seeking. As a person who knows herself very well, introspection isn't necessarily what I need. My therapist provides me with the encouragement and knowledge on how to progress with life both positively and productively. This is exactly what I started therapy for. For those out there who are between stages, online therapy is definitely the way to go!
WK
Walter Kretowicz
7 months ago
The session was via zoom
The session was via zoom. Effective professional and expedient. Very knowledgeable and helpful. I was glad I chose Corey. And recommend him and Faithful Counseling.
Pa
Paige
7 months ago
Best Experience
My experience with Faithful Counselling was wonderful start to finish. I am so thankful for the support that I received. Not only are you accessing therapy and counselling, you have access to plenty of resources to learn more about yourself and things you are working on and how to approach them. My therapist was so attentive and helped me ask the bigger questions and see things from a new angle. I have come out of therapy with a positive mindset, a healed heart and motivation to find happiness and to take care of myself. This will not disrupt your routine, they are very flexible. I had sessions at 9-10pm for instance and some were available during the day and early mornings too. You also get to journal on the app day-to-day and this helps to build your relationship with the therapist when you first start, keeping them up to date with what’s happening, so you don’t miss anything out in the session, it’s much more effective having strategies to use and to focus on during the week and process things with your therapist prior to your sessions. I loved every minute, thanks so much faithful counselling! There’s nothing like it elsewhere, especially for someone who needs understanding and support in terms of beliefs, faith and church as well as other things in every day life.
Dee
8 months ago
Step of Faith
I took a step of faith in reaching out to Faithful Counseling and I do not regret it. Having a faith based therapist to walk through difficult times is so invaluable. My therapist is full of tangible support plus spiritual guidance. Taking the initiative to invest in my wellness is showing myself that I matter and being affirmed in ways to heal and grow with foundational counseling support.

Copyright © 2009 - 2024 Natural Intelligence Ltd. All Rights Reserved.

Mailing address:

4023 Kennett Pike #50055

Wilmington, DE 19807

Top10.com is designed to help users make confident decisions online, this website contains information about a wide range of products and services. Certain details, including but not limited to prices and special offers, are provided to us directly from our partners and are dynamic and subject to change at any time without prior notice. Though based on meticulous research, the information we share does not constitute legal or professional advice or forecast, and should not be treated as such.

Reproduction in whole or in part is strictly prohibited.

As an Amazon Associate we earn from qualifying purchases.