Online-Therapy.com Review

30 reviews
Jennifer Fritz

In a Nutshell

With Online-Therapy.com users can contact a certified therapist by way of live chat, email, or text message 8 hours per day during the work week. The therapists use cognitive behavioral therapy to help users deal with a wide variety of issues in their daily lives. You will also have access to worksheets that you can review with your therapist, an activity plan, daily journal, and even online yoga and meditation classes.

pros

  • Worksheets to fill out with your therapist
  • Yoga and meditation classes
  • Only certified therapists

cons

  • Therapists only work on weekdays

Online-Therapy.com Online-Therapy.com Visit Site

Therapist/Counselor Screening Process

In order to register as a counselor with Online-Therapy.com, therapists must have an MA, MS, MSW, Psy. or PhD in counseling social work, clinical psychology, or a related mental therapy field. They will also need to be licensed by the state board and not have been subject to any disciplinary actions in the 10 years prior. 

Get Help With

Online-Therapy.com therapists use congitive behavioral therapy, and can provide counseling for a wide variety of issues, including:

  • Addiction 

  • Agoraphobia 

  • Anger

  • Anxiety 

  • Bipolar 

  • BPD 

  • Depression 

  • GAD 

  • Health anxiety 

  • Insomnia 

  • OCD 

  • Panic attacks 

  • PTSD 

  • Relationship 

  • Social anxiety 

  • Speech anxiety 

  • Stress 

  • Weight Problems

Types of Sessions Available

Users can take advantage of unlimited communication with their therapist by way of their personal worksheet. With a standard or premium subscription you also get one 30-minute chat session per week (2 per week with premium subscription), and unlimited text messages. 

In addition, you can also make use of the company’s yoga and meditation videos, and you will also have your own personal daily journal to keep track of your progress, and your musings. 

Pricing & Special Offers

Plan name
Price per week*
Live sessions

Basic plan

$39.95

N/A

Standard plan

$59.95

1 per week
Premium plan

$79.95

2 per week

*Each plan includes 20% off on the first month 

There are 3 different subscription alternatives offered by Online-Therapy.com, depending on how often you’d like to have a live session with your therapist, and if you want text messaging and express replies. 

The beginning price of $39.95 per month is more expensive than some competitors, but it’s still significantly less than you’d pay for an in-person therapy session. 

Starting at just $31.96/week (including a 20% discount on the first month), you will get access to the company’s online therapy program, including daily contact with your therapist that will help you through your day-to-day challenges (Monday-Friday). That is less money than you would normally pay for one face-to-face therapy session.

You are also free to cancel the plan at any time.

What’s Unique About Online-Therapy.com?

Online-Therapy.com is notable for its use of cognitive behaviroal therapy, which is a type of psychotherapy that looks at solving problems by changing dysfunctional behaviors, thoughts, and emotions. It’s a school of thought that’s focused on solutions and getting patients to change their actions and see better results. 

Online-Therapy.com uses a unieque workbook given to users, which is full of worksheets that they can fill out and go over with their therapist. The worksheets, tests, and the daily diary, is a way of keeping track of your progress, and staying on top of treatment. 

In addition, you can take advantage of yoga and meditation classes, as well as a forum where you can meet other patients who might be in the same boat as you. 

What Our Expert Says About Online-Therapy.com

Dr. Elizabeth Lombardo, PhD, created something distinctive and untapped when she created Online-Therapy.com. Based on the CBT (Cognitive Behavioral Therapy) model, you are assigned a personal therapist that works with you as you complete the 8-section model that is designed to help you challenge your negative thinking patterns. Depending on which plan you choose, you will have either one or two 30-minute live chat sessions that can be done as video, voice, or text. Through the use of extensive worksheets and journaling, your therapist will guide  you through the change process. There is even the opportunity to watch yoga videos, which fit right in with the atmosphere of the site which prides itself on helping you to become “happier.” It is a unique site among a number of others all trying to do the same thing, kind of like a diamond in the rough. Get happier today!

What Users Are Saying About Online-Therapy.com

“Working with the therapist has been great and very helpful!” Mike 

“I’m new to this website but so far I’ve had positive experiences.” EmoSeth 

“So far I am into just one week of the program. Have been impressed by the diligence shown by my therapist and the quality of her responses.” Gyrkin

“I just don't have patience sometimes, I want to fix things in one day. I have a million thoughts, just need to prioritize and only say what is important and beneficial." Danny 

Scheduling Live Chats/Video Chats

You don’t need to install anything on your device in order to speak with your therapist, you simply log on to your dashboard and click “live chat.” 

Therapists are typically online 8 hours per day, Monday through Friday, and customer service can assist you 24 hours per day, Monday through Friday. 

The company says that it will always try to match you with therapists who are available during work hours that meet your time zone, so you don’t have to worry about delays in finding sessions. 

Online-Therapy.com Online-Therapy.com Visit Site

Customer Support

The site offers an extensive online knowledge base and FAQ section, as well as a forum and helpful videos on yoga, meditation, and therapy. 

Customer service can also be contacted by live chat 24 hours per day on weekdays, or you can send them an email at any hour of the day and receive an answer within 24 hours. If you’re in an emergency situation, you should contact emergency services. 

Bottom Line

Getting some help is something that can be of great help to anybody, but it’s a fact of life that reaching out can be tough, and knowing where to look can be a non-starter for a lot of people. That’s without even mentioning the high cost of private therapy. 

Online-Therapy.com provides a more affordable option that is available when you need it, by text and email. The system uses cognitive behavioral therapy, which is based on concrete steps to improve your mental and emotional health, and the company has a wide range of certified therapists who specialize in all types of issues. 

Online-Therapy also gives every user a personal workbook with tests and a journal, where they can chart their progress, and have their therapist come along with them side-by-side.

Frequently Asked Questions
Is Online-Therapy.com legit?
-
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Online-Therapy.com's staff includes Harvard professors, licensed clinical psychologists, CBT specialists, and PhDs who have been featured on The Today Show and Dr. Oz. The platform features a wide range of therapists and academics who are all licensed or certified in their field.
How does Online-Therapy.com work?
-
+
Online-Therapy.com is based on the CBT approach to therapy. Clients are assigned a private therapist and undergo an 8-part therapy program that includes daily journals, activity plans, guided videos, as well as unlimited communication with a private therapist via messages and CBT worksheets.
How much does Online-Therapy.com cost?
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There are 3 membership plans available: the basic plan, which costs $39.95 and includes access to the site's online therapy resources, the standard plan, which costs $59.95 and includes the above plus 1 live therapy session per week, and the premium plan, which costs $79.95 and includes full access to online resources plus 2 live therapy sessions per week.
Jennifer Fritz is a Licensed Social Worker. She received her MSW and PhD from the University of Michigan in Ann Arbor and has been an online therapist for several years. She specializes in areas such as depression, anxiety, relationship issues, anger, self-esteem and abuse.

We invest a lot of resources into bringing you high-quality content. However, the information on this site should not be treated as professional advice, be it medical or any other. Before choosing an online therapy service, we recommend consulting with a physician or other professional healthcare provider. Please do not use this site if you or someone you care about are in a crisis or may be in danger. These resources can provide you with immediate help.

Online-Therapy.com customer reviews

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Top Reviews

Amiyia, IN
7 months ago

Ease of use

Brand satisfaction

Value for money

Service quality

I love it so much it keeps me stress free and keeps me calm. That's why I like it so much.

Amara, MD
6 months ago

I loved OnlineTherapy.com!! They really helped me cope with my emotions! The service was very kind and helpful and I loved the simplicity

Chante, NY
8 months ago

Culturally sensitive counseling. Confidential and safe video chat. Register now! professional. curious. reliable. passionate. empathetic. trustful. Types: psycho-social helpline, online counseling service, tele-video sessions, cultural dialogue.

Samantha, OH
8 months ago

These therapists are great. They know how to get people in a comfort zone and they are personable to me and make me feel at ease.

Sunshine, FL
8 months ago

Online-Therapy.com is good. I do not dislike anything. The site is there to help people if they can. I cannot give you more detail because counseling is private.

Anna, OK
6 months ago

It's a little pricey $5.00 a min... But other than that no complaints. They have helped me in so many ways and I'm very appreciative of them and the work they do/

Nik, NC
6 months ago

I just really like how they help and the way they do business. The people ate very helpful.

Zoe, MO
6 months ago

Wasn't exactly what I was looking for, but it was a good site and the information could have been helpful to someone needing it.

Kat, CO
10 months ago

I like that it allows freedom without being in person so it's more confidential and convenient

Carlos, FL
9 months ago

This online help really work. I was having a hard time lately a lot, but this online therapy helped me.

Evan, CA
8 months ago

I gave online therapy this rating because I feel like there's a couple of flaws. The website is quite hard to use and is slightly complicated.

Portia, IL
8 months ago

They provided an excellent service and helped me work through my problems that I was having. It's still a work on progress, and they don't replace full therapy, but they help.

MaryLou, TX
6 months ago

Because my experience with this brand was all good. It was helpful useful and worth my time.

Nate, NC
5 months ago

Because it does help a little, and it is more private and non-aggressive. It is also freeing.

Michelle, UT
8 months ago

I definitely liked the way it's done and I truly just to pick up my phone and I see a person. I think it's going to grow, and I'm getting much-needed help from it.

Victor, MI
6 months ago

It was very professional...I like it a lot....they were very well prepared for everything...they helped me a lot using the online service.

Sara, MI
10 months ago

Online therapy.com gave me satisfactory service. I could easily get onto the site. The iron maiden therapy therapist did not make me wait too long. Some of the information and advice that was given I did not take because I did not feel it was appropriate for me or my situation.

Angie, AL
8 months ago

It just didn't seem sincere. Like it was an automated response. I just didn't get that personal connection I was hoping for. Maybe I'm expecting to much and that's how they all are. That was my first and only time trying it.

Misty, FL
8 months ago

I like it. It is a great place to get help. People who need that should try Online-Therapy.

Amanda, AL
9 months ago

I felt like a number not a person. Like all that was cared about was the money that they got not my mental health.

30 reviews