ReGain Review

Jennifer Fritz

In a Nutshell

If you are having problems in your relationship, ReGain online counseling can provide an ideal safe space for you and your partner to discuss your issues. And best of all, you can get help at an affordable price from the comfort of your home, the privacy of your office, or anywhere with an internet connection.

pros

  • Simple and straightforward signup process
  • Very reasonable fees
  • User-friendly desktop and mobile platforms

cons

  • Lack of personalization that face-to-face counseling provides
  • Having to rely on an internet connection
  • No 3-way video or phone calling

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Therapist/Counselor Screening Process

Having been designed with busy individuals in mind, the ReGain signup process is simple and straightforward. A short questionnaire will help match you with the best counselor based on your needs and preferences. 

The questionnaire starts by gathering information about your expectations for therapy, and your counseling inclinations. Are you looking to improve communication, regain intimacy, or perhaps resolve conflicts? 

Decide whether you want to join therapy with your partner or by yourself. Inviting your partner is completely optional. If you decide to join as a couple, your partner will receive an invitation link.

Once you finish the questionnaire, the system will ask you to create your private account. Enter your name (it doesn’t have to be real), email address, and password. You’ll receive a verification code via email. Enter the code in the Regain website, choose your pricing plan, and voila! You are ready to be matched with a counselor and start therapy. 

Get Help With

ReGain offers help with issues related to your relationships and it may be used either individually or as a couple. Whether you are looking to repair your relationship after infidelity, solve communication issues, or simply fall back in love after you’ve grown apart, ReGain can help. ReGain can also help deal with underlying issues that may be causing a deep strain in your relationship, such as addiction, anxiety, stress, or depression.

Types of Sessions Available

You can contact your ReGain online counseling professional 24/7 from a computer, tablet, smartphone, or any device with a web browser and internet connection. Anytime you want to discuss something going on in your relationship or ask a question, enter your dedicated ‘therapy room’ and write it down. You’ll be notified as soon as your counselor responds. 

Phone and video sessions can also be scheduled according to your availability and can be attended individually or as a couple.

Pricing & Special Offers

ReGain offers a flat rate for both its counseling services and the use of the platform. The cost ranges from $60 to $80 per week depending on the plan you choose. This fee includes unlimited messaging and the option for weekly phone or video sessions. 

You will be billed on a monthly basis, and you can pay using either your credit card or PayPal account. 

If you feel that you and your partner no longer need the services of ReGain, you can simply cancel the subscription by visiting the platform, choosing ‘Billing Settings’ from the drop-down menu, and selecting ‘Quit Counseling.’ You have successfully closed your account when you receive a message that says, “Your subscription will not be renewed.”

What’s Unique About Regain?

One thing that sets ReGain online counseling apart is the level of training of its counselors, all of whom are licensed, trained, experienced, and accredited psychologists (PhD / PsyD), licensed marriage and family therapists (LMFT), licensed clinical social workers (LCSW), or licensed professional counselors (LPC or LPCC). The high level of professionalism means counselors give on-point and practical advice.  

Another unique aspect of this counseling program is the option to attend sessions either as couples or individually, giving clients the flexibility to deal with issues on their own or as partners.

What Our Expert Says About ReGain

Difficulty in your relationship? I recommend ReGain as the premiere online site for couples and individual relationship counseling and support. Therapists with specialized training strive to get to the core relationship issues using a wide variety of techniques. Both partners have access to the written communication, though the therapists may opt to meet with clients alone or as a couple depending on the current situation. Areas addressed in therapy sessions might include lack of intimacy, rekindling the spark, infidelity, and codependency. Each therapist is highly trained. ReGain offers phone or video sessions and clients can write to their therapists in between sessions as often as they choose. Working with a therapist from ReGain is an excellent way to navigate the trials and tribulations of your relationship in an honest and meaningful way. The feedback is extremely positive and there are many couples who can attest to their successes!

What Users Are Saying About Regain

Many users find this platform useful, and more and more people are discovering its benefits.

Here’s what they have to say:

“ReGain is very convenient if you’re looking for marriage counseling and you’re constantly on your phone or computer. You don’t even have to go to an office for therapy.”

“The therapist that my wife and I got through ReGain was a lot more helpful than our ‘live’ therapist. I can personally attest to the quality of service provided by my ReGain counselor.”

“I prefer to be anonymous, and that option is available with ReGain. It is nice to receive genuine help via chat.”

“ReGain counseling has been a great benefit to my marriage. Our therapist provided effective options for solving our issues.”

Scheduling Live Chats/Video Chats

Once you sign up for an account, you will have access to a “room” which is open 24/7. This is a

safe and private space in which you can communicate. If you opted to invite your partner, your partner will also have access to this room.

You can enter the room any time of the day and discuss your issues, ask questions, or write about feelings. Your counselor will respond and help you deal with your issues in a timely manner. Because conversations with your counselor are not in real time, you don’t need to schedule your conversations. 

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Customer Support

If you need help in any way with your account, or if you have a question or concern that is not covered in the FAQs on the site, you can contact ReGain through email or by using the online messaging application. The ReGain team will get back to you at the earliest possible time.

Bottom Line

Overall, ReGain online counseling offers a comprehensive approach to therapy. The well-trained and highly-qualified therapists are licensed and certified by the state to hold therapy sessions and provide counseling. ReGain’s discreet and affordable services, pricing, customer support, privacy, and usability are top-notch. If you feel that you and your partner are falling apart and you want to save your relationship, ReGain online counseling can help you get back on the right path.

Frequently Asked Questions
Is ReGain counseling legit?
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ReGain only staffs therapists and counselors who are licensed and accredited. All of the counselors hold masters or doctorate degrees and have at least 1,000 hours of experience.
How does ReGain online therapy work?
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All ReGain clients are assigned their own private virtual 'room' where they communicate with their therapists. Dialogues with the therapists take place over messages in the private room, though ReGain does also offer live phone and video sessions.
Is ReGain free?
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No, ReGain's rates are around $60-$80 per week and customers are billed monthly.
Jennifer Fritz is a Licensed Social Worker. She received her MSW and PhD from the University of Michigan in Ann Arbor and has been an online therapist for several years. She specializes in areas such as depression, anxiety, relationship issues, anger, self-esteem and abuse.

We invest a lot of resources into bringing you high-quality content. However, the information on this site should not be treated as professional advice, be it medical or any other. Before choosing an online therapy service, we recommend consulting with a physician or other professional healthcare provider. Please do not use this site if you or someone you care about are in a crisis or may be in danger. These resources can provide you with immediate help.

ReGain customer reviews

Based on 43 reviews

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30 Sep 2020

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Top Reviews

Charlie, GA
9 months ago

Ease of use

Brand satisfaction

Value for money

Service quality

I wanted to help to better understand my relationship. My wife wasn't into it, so I end up working out things on my own.

Cassandra, CT
8 months ago

It's easy to use and I've needed counseling since young, and I couldn't really afford it so regain was the perfect choice

Brooks, NY
7 months ago

1st of all it is a best product for regaining. I used it for my gaining purpose in my relationship. And yes it was successful

Eduardo, VA
8 months ago

They have very good therapists who are really honest, they listen to you and help you in any problem you have with my partner, I am not complaining about the service

Malcolm, IL
7 months ago

They are not too far from being very good. They seem to understand therapy. And proving quality service with reasonable price.

Giovanna, OH
6 months ago

I like pretty much everything about it. I have had a great experience with it and would highly recommend to people in need.

Tisha, CA
8 months ago

Regain is one of the online couples therapy proragms. It makes us communicate better every time we use it

Zachary, NY
5 months ago

The customer service team at ReGain is by far the best part of the platform. Although I consider my self pretty tech-savvy, I was having difficulty with their interface. The customer service team was there to walk me through my problem safely and patiently!

Cindy, SC
10 months ago

I really appreciated that I could go online and speak with someone. The clinician with whom we were speaking (my husband and I sought some couples counseling) was so very polite and professional.

Daniel, WI
10 months ago

It's amazing it helped me a lot. The people are wonderful, good hearted, you ask anything and get an answer.

Taylor, TX
a year ago

This was suggested to me by a doctor who has my best interest at heart. Using this online service is very time convenient and helped me think about my problems in a much more productive way.

Nikki, TN
8 months ago

I liked the counselor but felt I needed more time to have a break through. I think it had more to do with me and reaching out for assistance via chat or email would have helped but I just didn't utilize all the tools available. Video worked about 98% of the time but overall it was a good experience.

John, PA
a year ago

ReGain has made a big impact on my life. I am very grateful for them and to have had them help me with the problems I had.

Valerie, FL
10 months ago

I like ReGain because when I have used this product I was able to restore my ability to speak to my husband regarding the issues we were facing.

Alan, CA
4 months ago

They treated me very well and they made me feel comfortable as possible. Their therapist is top tier and I continue to use them

Anthony, FL
5 months ago

What i like: The platform focuses solely on relationship counseling. Video sessions are encouraged. What i dislike: There isn't a live customer service agent to help my thought the sign-up process

Apollo, PA
5 months ago

Regain helped me a lot. Their counseling was very effective for me. And I am satisfied with their services

Emely, CA
5 months ago

They're willing and able to help with the discretion that one requires without the guilt of feeling as though you're doing anything wrong

Audrey, NC
6 months ago

It runs smoothly and we did not have to report any problem so far. It is very secure and very reliable

Gus, FL
8 months ago

I believe that it is an important company that supplies people with a way to try and improve their lives through communicating.

43 reviews