The listings featured on this site are from companies from which this site receives compensation. This influences where, how and in what order such listings appear on this site.
Advertising Disclosure

Teen Counseling Online Therapy Review 2023

Dedicated to providing a safe space for teens
By Joshua MoretonBy Joshua Moreton -
Last Updated: Jul 30, 2023
41 reviews
by
logo-TEEN COUNSELING
Visit Site
Price
$60-$90/week
Modes of communication
Video, phone, message, live chat
Accreditation
PsyD, LMFT, LCSW/LMSW, LPC

Our Verdict

Is Teen Counseling Worth It?

Teen Counseling is an online therapy platform dedicated to providing a safe space for teens (13-19) to discuss mental health difficulties with a specialist, licensed therapist. It offers affordable help, easily accessible from your computer or device. Cheaper than traditional therapy, its simple subscription plan allows you to book weekly appointments to suit your availability and gives you 24/7 access to a discreet online “room” with your therapist.

Price
$60-$90/week
Modes of communication
Video, phone, message, live chat
Accreditation
PsyD, LMFT, LCSW/LMSW, LPC

Teen Counseling Pros & Cons

PROS

Dedicated online teen therapy platform
Therapists can address a wide range of mental health issues
Cheaper than in-person therapy

CONS

Diagnoses and prescriptions are unavailable
Does not work in-network with insurance providers

Top Teen Counseling Reviews

Jamie Larsen Shill
1 month ago
I love that I am able to contact my…
I love that I am able to contact my therapist by message at anytime. In person therapy doesn’t have that option you only see them once a week. Kyra Delecambre and Shana Leary Williams are amazing. They get back to me right away and can send me work sheets and websites to further my care. I love that I can also do group therapy and take classes and it all comes with joining and it is affordable. I can have therapy from anywhere if I need to since it’s online. I love BetterHelp and highly recommend it!!
SH
S H
2 months ago
Easy to enroll and effective afterward
Having been unable to find in person therapy in the area where we live I looked into teencouseling.com at the suggestion of my son who heard about it on YouTube. The process of signing up and getting matched to a counselor went very smoothly and the counselor match seems perfect for my son. He looks forward to the weekly virtual session and checks his email every day to see if the counselor has sent a message. I can see that his mood is more upbeat since beginning. The counselor honors the confidentiality between the two of them so it’s up to my son to tell me what they discuss if he wants to share with me.
ML
ML
2 months ago
Teencounseling.com has been amazing
Teencounseling.com has been amazing! It meets kids where they are/how they communicate via their phones. This makes therapy more accessible and less intimidating than having to go into an office. We love our therapist (who gave actionable items straight away)! I was totally impressed - and I’ve been through a lot of therapy. :). Highly recommend Teen Counseling!
See all Teen Counseling reviews

How do I know I can trust this Teen Counseling review?

Top10.com authors, contributors, and editors are serious about research. We combine our own experience with the services we recommend, with reviews that come from verified users–just like you! Together, with reviews from industry experts, we find the Top 10 best products and services to make sure you can choose with confidence and ease.

Teen Counseling Teen Counseling Visit Site

Overview

Teen Counseling Online Therapy Services Video Review

Watch Top10's Teen Counseling video review to learn everything you need to know about how their Online Therapy Services work.

 

How to Get Started with Teen Counseling

Signing up

Signing up with Teen Counseling is straightforward and takes approximately five to ten minutes. To begin, go to teencounseling.com and click on “I’m a Parent” in the center of the screen. You’ll be presented with several questions regarding your current situation, such as details of your living situation and the frequency of your child’s school attendance. You’ll also be asked for your email address to link to your account.

If your child has reported feeling suicidal within the last two weeks and has made specific plans to act on this, Teen Counseling will cancel your signup and provide emergency resources.

Getting matched with a counselor

The signup process also includes questions to help Teen Counseling match you with a therapist with suitable specializations and experiences for you and your teen’s needs. These questions will ask, for example, about your therapist preferences, such as a male or female therapist, and your goals with therapy. 

After completing the signup, the Teen Counseling matching process will begin and typically lasts 24-48 hours. It will do the matching for you, so you cannot browse or select a therapist for yourself. You’ll be notified via email once Teen Counseling has selected a therapist for you. You can then invite your child by sending them an invite code via email or text message.

Your therapist’s background information is visible within their profile, accessed by clicking their name at the top-left of your screen. You can also view reviews left by other users and leave your own review via the Options menu. If you’re unhappy with your matched therapist, you can always request a different one free of charge.

Booking sessions

To book a live appointment, click on a date and time on your therapist’s calendar and select either video or telephone. You can book appointments up to four weeks in advance. You only have one live session per week, for either yourself, your child, or both. However, Teen Counseling doesn’t support three-way live sessions.

You can contact your therapist using the Teen Counseling messaging service—an online “room” shared with your therapist, in which you can rearrange appointments if necessary. Teen Counseling’s website does not state its policy on charges for missed appointments.

How Teen Counseling Works

Are Teen Counseling Counselors Licensed Professionals? 

Therapists at Teen Counseling are all licensed and experienced professionals in mental health. Therapist licenses are certified by their state’s professional board and the Teen Counseling evaluation team verifies the qualifications of all therapists before they provide therapy.

The professions accepted include accredited psychologists (PhD/PsyD), clinical social workers (LCSW/LMSW), marriage and family therapists (LMFT), and professional therapists (LPC). To ensure a high standard of therapy, Teen Counseling requires all therapists to possess a minimum of three years of clinical practice, including at least 1,000 hours of hands-on experience.

Teen Counseling Specialties and Areas of Expertise

Teen Counseling has over 13,000 therapists that specialize in child and adolescent mental health, and are able to offer therapy for a wide range of issues. Common areas of expertise include anxiety, depression, anger issues, bullying, schoolwork management, stress, relationships, eating disorders, and more. 

The specific clinical approach depends on each therapist, and is visible within their profile.

These include: 

  • Cognitive behavioral therapy
  • Psychodynamic therapy
  • Jungian therapy
  • Dialectical behavior therapy 
  • Person-centered therapy 
  • Solution-focused therapy
  • Existential therapy
  • Art and music therapy
  • Interpersonal therapy
  • Eye movement desensitization and reprocessing

Teen Counseling App

The Teen Counseling app is available for both Android (via Google Play Store) and iOS (via the App Store). It’s free to download and contains all the same features as the Teen Counseling website.

How Does the Teen Counseling App Work?

You can use Teen Counseling, including signing up, booking appointments, and attending live sessions, entirely through the app. Using the app through a mobile device is also well-suited for Teen Counseling’s online messaging room. (Note, however, that you and your child will have separate rooms.) The interface is simple and intuitive, allowing you a seamless therapy experience.

The current ratings for the Teen Counseling app are very positive, at 4.6/5 (880 ratings) on Google Play and 4.7/5 (2,500 ratings) on the App Store.

Teen Counseling Customer Support

Customer support is available by clicking on the Contact button at the top-right of your screen or the Options menu when using the app. You can submit requests for support by filling in the form with your information and details regarding your issue. 

Alternatively, you can contact the support team via email at contact@teencounseling.com Teen Counseling aims to return all support requests within one business day and is available 9am-5pm, Monday-Friday (PT). Currently, Teen Counseling has no support phone number or live chat function.

Two FAQ sections are available—one for parents and one for teens. These sections provide information on topics such as therapist qualification, pricing, and how communication through Teen Counseling works.

Teen Counseling Pricing

Teen Counseling charges a fixed rate of $80 per week. However, a weekly price reduction of up to $20 is available, depending on your income and disability status and therapist availability at the time of signup. Charges are billed every four weeks to a credit card or PayPal account.

Type of Plan
What’s Included
Cost per session
Cost per month

4-week subscription

Unlimited messaging + weekly phone or video sessions

$60-$80

$240-$320

Is Teen Counseling Covered by Insurance? 

Teen Counseling does not work directly with any insurance providers, nor does it submit bills to Medicare, Medicaid, or private insurers. Your state’s regulations and your plan will determine the coverage for online therapy. Some plans offer coverage, whereas others can be partial or very limited, so ensure you check with your provider. 

Teen Counseling advises that, even if full coverage is available, the required copay may cost more than your four-week subscription. Furthermore, in many cases, reimbursement requires a diagnosis of a mental health disorder or issue, which Teen Counseling is unable to provide.

Teen Counseling Alternatives


Teen Counseling
BetterHelp
TalkSpace
Amwell

Cost per session

$60-$80

$60-$90

$69-$129

$79-$110

Modes of communication

Video, phone, message, live chat

Video, phone, message, live chat

Video, phone, message, live chat

Video, phone, message

Accreditation

PsyD, LMFT, LCSW/LMSW, LPC

PsyD, LMFT, LCSW/LMSW, LPC

PsyD, LMFT, LCSW/LMSW, LPC

MD, NP, PsyD, master’s level therapists

Accepts insurance

No, but partial reimbursement available

No, but partial reimbursement available

Yes

Yes

24/7 access

Yes

Yes

Yes

Yes

Teen Counseling Teen Counseling Visit Site

Teen Counseling vs. BetterHelp

BetterHelp is the parent company of Teen Counseling. It is another online therapy platform that matches you with a therapist. BetterHelp provides support for a wide range of mental health issues for individual adults, couples, children, and teens. Conversely, Teen Counseling focuses purely on teenagers (13-19) with specialized therapists for this age range.

Teen Counseling and BetterHelp offer a single subscription plan, billed every four weeks. Both plans include weekly live sessions and 24/7 messaging.  

Teen Counseling vs. TalkSpace

Talkspace is an online therapy platform that matches you with a therapist based on your needs. Unlike Teen Counseling, however, TalkSpace provides psychiatry services in addition to counseling for individuals, couples, and teens.

Unlike Teen Counseling, TalkSpace offers a range of subscription plans. The cheaper options only grant text, audio, and video messaging, with live sessions included with the more expensive plans. TalkSpace also accepts insurance coverage.

Teen Counseling vs. Amwell

Amwell is an online telehealth platform that connects you to board-certified doctors and therapists with 24/7 access. Unlike Teen Counseling, however, you can sign up via your insurance.

Where Teen Counseling focuses specifically on therapy for teens (13-19), Amwell offers both medical and therapy access to individuals of all ages. Moreover, it can provide urgent care, therapy, psychiatry, and medical prescriptions.

Bottom Line

Teen Counseling is ideal for families who require support from specialized teen mental health therapists. Its sophisticated matching process will connect you with support based on your and your teen’s needs and preferences. It offers a simple four-weekly subscription plan that provides access to live messaging, safe online spaces for both you and your teen, and a weekly live session. 

Teen Counseling offers good value for money—it’s cheaper than in-person therapy, while offering many of the same benefits. 

Frequently Asked Questions
Is Teen Counseling covered by insurance?+-

No. However, partial reimbursement is available, depending on your plan.

How much Does Teen Counseling Cost?+-

Teen Counseling costs $80 per week, billed every four weeks. However, price reductions of up to $20 per week are available, depending on your income, your disability status, and therapist availability at the time of signup.

How does Teen Counseling therapy work?+-

Teen Counseling works by matching you with a therapist based on your and your teen’s needs. When matched, you will have access to a 24/7 messaging service and weekly live appointments you can book around your availability.

Dr. Joshua Moreton is a psychologist with a PhD specializing in social cognition and social psychology. With his experience as a Mental Health Practitioner, he has dedicated his career to working with individuals suffering from depression, anxiety, and eating disorders. His expertise in the field has led to him becoming a contributing writer to top10.com, where he shares his insights and knowledge.

The author of this article has been paid by Natural Intelligence to write this article. Neither the author nor Natural Intelligence provide medical advice, diagnosis, or treatment. If you think you may have a medical emergency, call your doctor or your local emergency number immediately.

Teen Counseling reviews

Average • Reviews 41
on
Excellent
61%
Great
2%
Average
2%
Poor
0%
Bad
34%
Jamie Larsen Shill
1 month ago
I love that I am able to contact my…
I love that I am able to contact my therapist by message at anytime. In person therapy doesn’t have that option you only see them once a week. Kyra Delecambre and Shana Leary Williams are amazing. They get back to me right away and can send me work sheets and websites to further my care. I love that I can also do group therapy and take classes and it all comes with joining and it is affordable. I can have therapy from anywhere if I need to since it’s online. I love BetterHelp and highly recommend it!!
SH
S H
2 months ago
Easy to enroll and effective afterward
Having been unable to find in person therapy in the area where we live I looked into teencouseling.com at the suggestion of my son who heard about it on YouTube. The process of signing up and getting matched to a counselor went very smoothly and the counselor match seems perfect for my son. He looks forward to the weekly virtual session and checks his email every day to see if the counselor has sent a message. I can see that his mood is more upbeat since beginning. The counselor honors the confidentiality between the two of them so it’s up to my son to tell me what they discuss if he wants to share with me.
ML
ML
2 months ago
Teencounseling.com has been amazing
Teencounseling.com has been amazing! It meets kids where they are/how they communicate via their phones. This makes therapy more accessible and less intimidating than having to go into an office. We love our therapist (who gave actionable items straight away)! I was totally impressed - and I’ve been through a lot of therapy. :). Highly recommend Teen Counseling!
Stella Bella
4 months ago
The counselor was Amazing
The counselor was Amazing, she listened, she asked a lot of questions. She truly seemed interested with what was going on with my daughters, and made them feel comfortable.
Teen CounselingTeen Counseling
41 reviews
by
Visit Site

Copyright © 2009 - 2023 Natural Intelligence Ltd. All Rights Reserved.

Mailing address:

4023 Kennett Pike #50055

Wilmington, DE 19807

Top10.com is designed to help users make confident decisions online, this website contains information about a wide range of products and services. Certain details, including but not limited to prices and special offers, are provided to us directly from our partners and are dynamic and subject to change at any time without prior notice. Though based on meticulous research, the information we share does not constitute legal or professional advice or forecast, and should not be treated as such.

Reproduction in whole or in part is strictly prohibited.

As an Amazon Associate we earn from qualifying purchases.