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Teen Counseling Review 2022

very good
Jennifer Fritz

In a Nutshell gives parents a place they can go to find a counselor for their teen, and teens an effective resource for getting help. After the parent signs up, they are assigned a counselor and the teen is invited. The sessions can be held by way of an app, by text, phone, or video. The service charges a flat monthly rate, and users can cancel at any time.


  • Sessions are kept private between counselor and teen
  • Flat membership fee, unlimited counseling
  • Dedicated app for use with any mobile device


  • Depending on the time of day, counselors may not reply quickly

Teen Counseling Teen Counseling Visit Site Video Review - 10 Reasons to Give it a Try

Therapist/Counselor Screening Process

All of the counselors offered on, “ are licensed, trained, experienced Psychologists (Ph.D/Psy.D), Marriage and Family Therapists (LMFT), Clinical Social Workers (LCSW), or Professional Counselors (LPC). All of the counselors have a Master’s degree or Doctoral degree in their field, and have been licensed by their state’s professional board after successfully completing the required education, exams, training, and supervised practice.”

Prospective counselors apply through the site, where their professional credentials are checked for accuracy and then they must pass a series of further tests.

Parents will first go on the site and answer a questionnaire about their child, as well as fill out a number of preferences, such as if they’d prefer a male or female counselor. They will also be asked which specialties the counselor should have experience dealing with. 

Get Help With

The counselors at can provide help with a wide range of concerns that are common among teens, including:

  • Anxiety

  • Stress

  • Coping skills

  • Self-esteem

  • Depression

  • Bullying

  • Anger

  • Eating disorders

The service is NOT intended for people who currently have thoughts of hurting themselves, are in an urgent crisis situation, or who have been ordered by a court to undergo therapy.

Types of Sessions Available

The 3 ways of communicating with counselors are live chat, video, and phone. Live chat might be the best-suited to teens, who tend to communicate mainly by text. All of these designated sessions are set up between you and your counselor directly. You can also message your counselor in between sessions from the app as often as you would like, from any internet connected device.

All you need to do for a video or phone chat is schedule a time when your counselor is free.

The chat sessions take place in the user’s individual “room,” which is private and can be used 24/7 for counseling.

Pricing & Special Offers

There is a flat rate but it depends on what you choose so it ranges from $60-$80 per week (billed monthly).

Depending on your plan, you have unlimited messaging with your therapist and a certain amount of sessions per month. Users can also apply for financial aid.

What’s Unique About TeenCounseling?

Part of what sets apart is the simple fact that the service is focused on helping teens and realizes the ways in which their problems and concerns can differ from those of adults. The service also requires parents to give consent for their teen before allowing the sessions to go forward. TeenCounseling also ensures the privacy of users and does not allow parents to be privy to any information from the sessions. 

What Our Expert Says About Teen Counseling is an incredible resource for parents to find an online therapist to work with their teenager. Teenagers have the opportunity to attend counseling on their terms, when they are most comfortable. It is easy to access and allows the flexibility that teens desire most in terms of types of sessions and ability to reach out to their therapists. Teenagers are faced with so many stressors in their lives and the therapists are trained in areas such as addiction, bullying, family issues, low self-esteem, and anxiety. These are just a few of the many possible areas of focus that a teen might address with their licensed and trained therapist. Therapy for most teens is critical in this day and age and I highly recommend as an excellent option. It is reliable, easy, and most of all effective!

What Users Are Saying About  TeenCounseling doesn’t feature any teen user reviews, but it’s easy to find a large amount of reviews on the site of BetterHelp, the parent company of For instance:

“Shiann has made a tremendous difference in my mental heath. If you are looking for a kind, compassionate, insightful and skilled therapist, Shiann is for you.”

Written by M.I. following two weeks counseling with Shiann Metheny, LPC, LPCC, LCPC. 

“I've only had a few sessions with her but she has made a great impact in my life help me to realize some things help me to put some things in perspective”

Written by M.I. after counseling with Jeannie Burdick-Cummings, MA, LMHC, CCPT

“Jeff was interested in me and my concerns. He connected without judgement.”

Written by E.L. after three months counseling with Jeff Moffitt, LMFT 

Scheduling Live Chats/Video Chats

The hours that your counselor is available can vary depending on their schedule and workload. The user “room” is private and open 24/7, though your counselor may not be available 24/7. When signing up with a counselor, make sure that they maintain counseling hours that fit your schedule. You can also ask for a different counselor, and the Teen Counseling recommendations are by no means binding. 

Teen Counseling Teen Counseling Visit Site

Customer Support

You can reach customer service by way of an online form on the website or by sending an email. There is no live chat window on the site. 

Bottom Line

Going through adolescence can be one of the toughest, most confusing times in life, and at the time, it’s hard to realize that eventually it ends. If you’re the parent of a teenager dealing with the slings and arrows of growing up, you may be able to find someone who can help them through TeenCounseling. 

Frequently Asked Questions
Is Teen Counseling safe for teenagers?
Teen Counseling takes many measures to ensure the safety of its clients, including staffing only licensed and accredited therapists, creating a comfortable and safe therapeutic atmosphere, and ensuring the consent of parents along with other update and communication measures agreed upon by the teenager and their parents or guardians.
How does Teen Counseling therapy work?
Clients on Teen Counseling speak with their therapists in their own private 'room' through live chat, video, or phone call. The platform ensures confidentiality and privacy and requires the consent of the clients' parents or guardians upon registration.
Is Teen Counseling free?
No, Teen Counseling charges a weekly rate that ranges between $60-$80.
Jennifer Fritz writes for and is a Licensed Social Worker. She received her MSW and PhD from the University of Michigan in Ann Arbor and has been an online therapist for several years. She specializes in areas such as depression, anxiety, relationship issues, anger, self-esteem and abuse.

The author of this article has been paid by Natural Intelligence to write this article. Neither the author nor Natural Intelligence provide medical advice, diagnosis, or treatment. If you think you may have a medical emergency, call your doctor or your local emergency number immediately.

Teen Counseling customer reviews

Based on 52 reviews

Ease of use

Brand satisfaction

Value for money

Service quality

Top Reviews

Ease of use

Brand satisfaction

Value for money

Service quality

2 years ago

Therapy is through an so it can be done in the privacy of our home. I don't dislike anything. Great counselor.

2 years ago

I rated them high because of the positive impact they have on their patients. They are great.

2 years ago

The teen counseling has helped me in times of crisis. There were times when I considered ending it all but the people in this organization helped to ease my mind and keep me sane.

2 years ago

I think Teen Counseling is a very useful experience. I give it a 5 star rating. The help from others is always needed even if you don't believe you need some help talking things through or complaining about things that are making you upset or feel a certain type of way. It's always great to have some support especially as a child/young adult.

2 years ago

They truly made me feel more happy and healthy, and I definitely felt a strong change in my life.

2 years ago

Great availability, flexibility, easy to use and understand. From day one of use, it was clear to me and my family that this teen counseling is the best on the market.

2 years ago

I personally have dealt with some mental health issues for a while and I didn't know where i should go for my counseling. This was very beneficial to me. It was great being able to work through my emotions.

2 years ago

I found that it helped me quite a bit when I ever felt stressed or needed support. Everyone was super nice and was always open to hearing my problems I am facing.

2 years ago

I gave them this rating because they are very genuine and seem like they really care, service was really helpful.

2 years ago

Using Teen Counseling I felt very protected. The confidentiality and privacy was the best part of the whole thing.

2 years ago

Because Teen Counseling helps my little brother very well and he is getting better! I love how they are so nice to him and they do not judge my brother.

2 years ago

Teen counseling was amazing my daughter was going through some stuff and they talked her through and helped her be herself again.

2 years ago

Well I like it because it helps me for what I need but sometimes I have issues getting in touch with someone.

2 years ago

They were caring, helpful, and sensitive to my needs. They were attentive and thoughtful without being overbearing.

2 years ago

It was a easy to navigate site. This site was very helpful with understanding what my child is going through.

2 years ago

What they're doing is great. They help teens grow and to realize they're not alone in this confusing world. It's amazing!

2 years ago

I gave them a 10 star rating because it actually helps you deal with things you thought you can never bare to talk about with others.

2 years ago

It helps and saves lives. Teen counseling can be for anyone. And it can be used in anyway. I use it specifically for my anxiety and depression.

2 years ago

I really liked that my needs were met and someone was doing their very best to make that happen.

2 years ago

Teen Counseling is an amazing company, they have done so much to help me through some of my darkest and hardest points so I'm very thankful for them.

52 reviews