In a Nutshell
- Sessions are kept private between counselor and teen
- Flat membership fee, unlimited counseling
- Dedicated app for use with any mobile device
- Depending on the time of day, counselors may not reply quickly
Therapist/Counselor Screening Process
All of the counselors offered on TeenCounseling.com, “ are licensed, trained, experienced Psychologists (Ph.D/Psy.D), Marriage and Family Therapists (LMFT), Clinical Social Workers (LCSW), or Professional Counselors (LPC). All of the counselors have a Master’s degree or Doctoral degree in their field, and have been licensed by their state’s professional board after successfully completing the required education, exams, training, and supervised practice.”
Prospective counselors apply through the site, where their professional credentials are checked for accuracy and then they must pass a series of further tests.
Parents will first go on the site and answer a questionnaire about their child, as well as fill out a number of preferences, such as if they’d prefer a male or female counselor. They will also be asked which specialties the counselor should have experience dealing with.
Get Help With
The counselors at TeenCounseling.com can provide help with a wide range of concerns that are common among teens, including:
The service is NOT intended for people who currently have thoughts of hurting themselves, are in an urgent crisis situation, or who have been ordered by a court to undergo therapy.
Types of Sessions Available
The 3 ways of communicating with counselors are live chat, video, and phone. Live chat might be the best-suited to teens, who tend to communicate mainly by text. This also allows them to get some quick advice at their fingertips at any time. The site also allows you to do phone or video chats, including by way of the Teen Counseling App.
All you need to do for a video or phone chat is schedule a time when your counselor is free.
The chat sessions take place in the user’s individual “room,” which is private and can be used 24/7 for counseling.
Pricing & Special Offers
There is no free trial with TeenCounseling, but what the site does have is transparent, straightforward pricing.
You simply pay a fee of $65/week depending on the counselor. And there is no limit to how much counseling you can receive. Users can also apply for financial aid.
What’s Unique About TeenCounseling?
Part of what sets TeenCounseling.com apart is the simple fact that the service is focused on helping teens and realizes the ways in which their problems and concerns can differ from those of adults. The service also requires parents to give consent for their teen before allowing the sessions to go forward. TeenCounseling also ensures the privacy of users and does not allow parents to be privy to any information from the sessions.
What Users Are Saying About TeenCounseling
TeenCounseling.com doesn’t feature any teen user reviews, but it’s easy to find a large amount of reviews on the site of BetterHelp, the parent company of TeenCounseling.com. For instance:
“Shiann has made a tremendous difference in my mental heath. If you are looking for a kind, compassionate, insightful and skilled therapist, Shiann is for you.”
Written by M.I. following two weeks counseling with Shiann Metheny, LPC, LPCC, LCPC.
“I've only had a few sessions with her but she has made a great impact in my life help me to realize some things help me to put some things in perspective”
Written by M.I. after counseling with Jeannie Burdick-Cummings, MA, LMHC, CCPT
“Jeff was interested in me and my concerns. He connected without judgement.”
Written by E.L. after three months counseling with Jeff Moffitt, LMFT
Scheduling Live Chats/Video Chats
The hours that your counselor is available can vary depending on their schedule and workload. The user “room” is private and open 24/7, though your counselor may not be available 24/7. When signing up with a counselor, make sure that they maintain counseling hours that fit your schedule. You can also ask for a different counselor, and the Teen Counseling recommendations are by no means binding.
You can reach customer service by way of an online form on the website or by sending an email. There is no live chat window on the site.
Going through adolescence can be one of the toughest, most confusing times in life, and at the time, it’s hard to realize that eventually it ends. If you’re the parent of a teenager dealing with the slings and arrows of growing up, you may be able to find someone who can help them through TeenCounseling.