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Teen Counseling Review

30 people say

Ease of use

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30 reviews
Elana KutscherByElana KutscherJun. 02, 2019

In a Nutshell

TeenCounseling.com gives parents a place they can go to find a counselor for their teen, and teens an effective resource for getting help. After the parent signs up at TeenCounseling.com the teen is sent a special invite code to log in and get matched with a counselor in their own private online “room.” The sessions can be held by way of an app, by text, phone, or video. The service charges a flat monthly rate, and users can cancel at anytime.

pros

  • Sessions are kept private between counselor and teen
  • Flat membership fee, unlimited counseling
  • Dedicated app for use with any mobile device

cons

  • Depending on the time of day, counselors may not reply quickly

Teen Counseling Teen Counseling Visit Site

Therapist/Counselor Screening Process

All of the counselors offered on TeenCounseling.com, “ are licensed, trained, experienced Psychologists (Ph.D/Psy.D), Marriage and Family Therapists (LMFT), Clinical Social Workers (LCSW), or Professional Counselors (LPC). All of the counselors have a Master’s degree or Doctoral degree in their field, and have been licensed by their state’s professional board after successfully completing the required education, exams, training, and supervised practice.”

Prospective counselors apply through the site, where their professional credentials are checked for accuracy and then they must pass a series of further tests.

Parents will first go on the site and answer a questionnaire about their child, as well as fill out a number of preferences, such as if they’d prefer a male or female counselor. They will also be asked which specialties the counselor should have experience dealing with. 

Get Help With

The counselors at TeenCounseling.com can provide help with a wide range of concerns that are common among teens, including:

  • Anxiety

  • Stress

  • Coping skills

  • Self-esteem

  • Depression

  • Bullying

  • Anger

  • Eating disorders

The service is NOT intended for people who currently have thoughts of hurting themselves, are in an urgent crisis situation, or who have been ordered by a court to undergo therapy.

Types of Sessions Available

The 3 ways of communicating with counselors are live chat, video, and phone. Live chat might be the best-suited to teens, who tend to communicate mainly by text. This also allows them to get some quick advice at their fingertips at any time. The site also allows you to do phone or video chats, including by way of the Teen Counseling App. 

All you need to do for a video or phone chat is schedule a time when your counselor is free.

The chat sessions take place in the user’s individual “room,” which is private and can be used 24/7 for counseling. 

Pricing & Special Offers

There is no free trial with TeenCounseling, but what the site does have is transparent, straightforward pricing. 

You simply pay a fee of $65/week depending on the counselor. And there is no limit to how much counseling you can receive. Users can also apply for financial aid.  

What’s Unique About TeenCounseling?

Part of what sets TeenCounseling.com apart is the simple fact that the service is focused on helping teens and realizes the ways in which their problems and concerns can differ from those of adults. The service also requires parents to give consent for their teen before allowing the sessions to go forward. TeenCounseling also ensures the privacy of users and does not allow parents to be privy to any information from the sessions. 

What Users Are Saying About  TeenCounseling

TeenCounseling.com doesn’t feature any teen user reviews, but it’s easy to find a large amount of reviews on the site of BetterHelp, the parent company of TeenCounseling.com. For instance:

“Shiann has made a tremendous difference in my mental heath. If you are looking for a kind, compassionate, insightful and skilled therapist, Shiann is for you.”

Written by M.I. following two weeks counseling with Shiann Metheny, LPC, LPCC, LCPC. 

“I've only had a few sessions with her but she has made a great impact in my life help me to realize some things help me to put some things in perspective”

Written by M.I. after counseling with Jeannie Burdick-Cummings, MA, LMHC, CCPT

“Jeff was interested in me and my concerns. He connected without judgement.”

Written by E.L. after three months counseling with Jeff Moffitt, LMFT 

Scheduling Live Chats/Video Chats

The hours that your counselor is available can vary depending on their schedule and workload. The user “room” is private and open 24/7, though your counselor may not be available 24/7. When signing up with a counselor, make sure that they maintain counseling hours that fit your schedule. You can also ask for a different counselor, and the Teen Counseling recommendations are by no means binding. 

Teen Counseling Teen Counseling Visit Site

Customer Support

You can reach customer service by way of an online form on the website or by sending an email. There is no live chat window on the site.  

Bottom Line

Going through adolescence can be one of the toughest, most confusing times in life, and at the time, it’s hard to realize that eventually it ends. If you’re the parent of a teenager dealing with the slings and arrows of growing up, you may be able to find someone who can help them through TeenCounseling. 

Elana KutscherByElana KutscherSep. 03, 2019
Elana is a creature of the digital age, and has been working in social media marketing and content for the better part of the past decade. She has experience with software and online platforms from multiple projects with high tech firms.

We invest a lot of resources into bringing you high-quality content. However, the information on this site should not be treated as professional advice, be it medical or any other. Before choosing an online therapy service, we recommend consulting with a physician or other professional healthcare provider. Please do not use this site if you or someone you care about are in a crisis or may be in danger. These resources can provide you with immediate help.

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Top reviews

A****n, CA
a month ago

Ease of use

Brand satisfaction

Value for money

Service quality

I found that it helped me quite a bit when I ever felt stressed or needed support. Everyone was super nice and was always open to hearing my problems I am facing.

A*i, SD
6 months ago

What they're doing is great. They help teens grow and to realize they're not alone in this confusing world. It's amazing!

C*****l, TX
6 months ago

It was a easy to navigate site. This site was very helpful with understanding what my child is going through.

K****i, CA
6 months ago

I gave them a 10 star rating because it actually helps you deal with things you thought you can never bare to talk about with others.

K***a, TN
3 months ago

Because Teen Counseling helps my little brother very well and he is getting better! I love how they are so nice to him and they do not judge my brother.

O****a, LA
4 months ago

Well I like it because it helps me for what I need but sometimes I have issues getting in touch with someone.

M*g, CA
5 months ago

They were caring, helpful, and sensitive to my needs. They were attentive and thoughtful without being overbearing.

R****e, KY
6 months ago

It helps and saves lives. Teen counseling can be for anyone. And it can be used in anyway. I use it specifically for my anxiety and depression.

T*****y, KY
2 months ago

I gave them this rating because they are very genuine and seem like they really care, service was really helpful.

T****a, AR
3 months ago

Teen counseling was amazing my daughter was going through some stuff and they talked her through and helped her be herself again.

A***e, LA
a month ago

I really liked that my needs were met and someone was doing their very best to make that happen.

L****n, PA
5 months ago

Teen Counseling is an amazing company, they have done so much to help me through some of my darkest and hardest points so I'm very thankful for them.

A******a, TX
2 months ago

It is slightly more expensive. I've personally had a good experience but I know people who haven't.

A*i, CA
a month ago

They really helped me as a teen and they're great service to use. I highly recommend it to anyone young who is too afraid to go to an in person therapist at first.

K*****h, TN
3 months ago

I don't have nothing to dislike about it because it helps teens get through things they don't want to talk about with other people so that makes me feel happier.

N***a, MS
4 months ago

Teen Counseling was not only easy to use, but I felt comfortable telling my problems and the responses that were given to me made me look at my problems from a different angle.

E***y, AZ
6 months ago

It helped me out a lot with my depression and anxiety and I would definitely recommend it to others.

E**n, ME
6 months ago

Ease of use and availability. Flexible scheduling that allows me to have sessions when I'm not busy with class.

P*t, CA
6 months ago

Teen Counseling helped my brother in moments of stress and is very useful tool for getting help.

M*P, OH
3 months ago

Everyone I interacted with was very helpful and took helping me personal, it wasn't "just a job" to them.

30 reviews