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Plate Up Review 2022

High quality local NZ ingredients

Shannan Bergtholdt author image

In a Nutshell

Plate Up is a New Zealand-based food delivery service that creates fresh, paleo meals and delivers them right to your door. Meals can be ordered individually or you can sign up for a recurring weekly subscription. As a paleo meal delivery service, you can expect meals that include beef, pork, chicken, fish, nuts, leafy greens, vegetables, and seeds—what you won’t find on the menu are grains, lactose, gluten, additives, and refined sugar.

pros

  • Meals are delivered fresh and can last up to 7 days in fridge
  • Can order anywhere from 5-28 meals per week
  • Has Rewards Program

cons

  • No breakfasts or desserts
  • No discount when ordering a subscription

Plate Up Plate Up Visit Site

Best For

  • People who want to stick to a paleo diet
  • One-personal meals served fresh or frozen
  • Busy professionals with limited time to cook

Plate Up Meal Plans

Plate Up’s focus is on one thing, providing fresh, high-quality paleo meals. Nutritionists and chefs maximize freshness and quality by choosing locally sourced proteins and produce. What people may not realize is that by definition, a paleo diet is free from grains, lactose, soy, additives, and sugar so it can work for people needing meals that fit those diet restrictions. Many meals are allergen-friendly, though they are not prepared in allergen-free kitchens. 

Plate Up’s commitment to preventing food waste is noteworthy. Excess meals don’t get wasted, they get vacuum sealed and flash frozen to preserve freshness. Then, they sell frozen meals to customers at a discounted price. 

Whether you want fresh or frozen meals, you have a menu of 16 paleo meals to choose from each week. 

Plate Up Weekly is their meal subscription service. The Hunter Gather Pack allows you to order either 5, 7, 10, or 12 fresh meals per week. This subscription service automatically renews each week. You can change the weekly meal items, or automatically receive the meals selected from your original order. Busy parents and professionals looking for help planning lunches and dinners will appreciate the automated meals delivered each week. 

Plate Up One Time Order allows a customer to select the menu items and the quantities that work best for their week. Explore the menu selection and choose the number of meals you want. If a customer wants more menu freedom than a subscription or pack with a set menu, the One Time Order provides the greatest flexibility. 

Plate Up Dine In Pack is a meal kit with the 7 best selling meals from Plate Up. Chefs prepare the meals from locally sourced ingredients, meals are vacuum sealed and sent straight to your door. If saving time is your priority, the Dine In Pack saves you another meal planning step by selecting meals for you. 

Find nutritious crowd favorites in the Dine In Pack such as slow-cooked lamb shoulder, roast chicken and kumara mash, and shepherd’s pie in the pack.

Last Minute Home Comfort and Dine In Packs are separate meal delivery kits that contain 7 pre-selected savory meals. The price is the same for both packs, but the difference is the menu options available in each pack. Meals have between 300 and 600 calories, making them good options for weight loss or as part of a healthy paleo lifestyle. 

Here’s a sample day’s menu from our popular meal packs. 

Last Minute Home Comfort Pack: roast beef with mushroom and onion, coconut chicken curry, and roast lamb. 

Last Minute Dine In Pack: BBQ chicken, shepherd’s pie, and braised beef. 

Frozen meals packs do not have a set menu, but will depend on the meals prepared that week. There are no substitutions or menu selections allowed for frozen foods. You can, however, choose between the 7- or 14-meal frozen meal plan. Frozen plans will work if you are looking to save money on meals, stock the freezer for months and you don’t mind letting Plate Up decide the meals in the kit. 

How much does Plate Up cost 

Individual Plate Up fresh meals range from $15.99 to $17.49. Frozen meals are offered to customers at a discounted price of $9.55 per meal.

A frozen meal 7 pack is $66.75 per week, while the 14 pack is $134.25 per week. 

Plate Up’s weekly packs of 7 fresh meals cost $109.

Plate Up’s subscription plan has several boxes for you depending on how many meals you’d like per week. Subscription plans are as follows: 5-meal boxes for $87.45, 7-meal boxes for $122.43, 10-meal boxes for $174.90 and 12-meal boxes that cost $209.88. 

There is a flat $18.50 fee for shipping on all orders and the prices outlined above do not include shipping fees.

Feature
Cost

Membership cost

No membership fees

Price per meal

Frozen: $9.53-$9.58/meal 

Fresh: $15.99-$17.49/meal

Price per week

  • Frozen: $66.75 - $134.35 
  • Fresh: $109

Shipping costs

$18.50

How Plate Up Works? 

Plate up meal options

Ordering

Plate Up is a simple service to use. First, you decide whether you want meals à la carte, as part of a single order without a commitment or a recurring subscription. 

If you are looking for the à la carte menu, discover individual meals on the One Time Order Menu. There is a 5-meal minimum for each order from the One Time Order Menu. You get to select which meals you want and as many meals as you’d like. 

Plate Up also has ongoing meal delivery services available. Look for the Plate Up Weekly options and select The Hunter Gatherer Pack. Choose from over 15 different Paleo menu options. 

If you like the idea of a kit, but not a subscription service, check out Plate Up’s Packs. Dine In and Home Comfort Packs are pre-set kits of 7 meals that you can order weekly, but are not part of a subscription plan. If you need your kits in a hurry, choose the Last Minute Pack which can be delivered faster to your door. 

Plate up 25% off frozen meals

Cooking instructions

Enjoying your next Plate Up meal is as simple as opening the package and following the microwave or air fryer instructions. Heat fresh meals in the microwave for 2 to 3 minutes or cook in the air fryer for 10 to 12 minutes. 

You can thaw frozen meals overnight in the fridge first before heating for 2-3 minutes in the microwave. If you don’t have time to thaw a frozen meal, you can cook straight from the freezer. Defrost the frozen meal in the microwave for 3 minutes before heating on high for 2 to 3 minutes. 

Add-Ons

Plate Up has a fixed menu featuring 16 paleo meals each week. There are no menu add-ons featured at this time. 

Plate Up Dietary Options

All Plate Up meals are paleo, so they are naturally grain free, gluten friendly, lactose free, soy free, additive free, and added sugar free. 

While many of the meals feature a meat main course, there are plant-based options for vegetarians. Kumara and Capsium Kora is a vegetarian curry dish sure to delight your taste buds. 

Plate up menu selection

Plate Up Packaging, Shipping and Delivery

Plate Up will deliver meals to non-rural addresses in New Zealand. Meals arrive individually packed in recyclable plastic trays and cardboard boxes. Additionally, “Woolcool” insulation is biodegradable. 

There is a $18.50 delivery fee for most shipments. Orders over 20 meals may incur extra charges if more boxes and materials are needed. Likewise, delivery to some locations may require an additional delivery surcharge. These charges will be calculated for you at checkout. 

Plate Up App

Plate Up does not have an app, you can access your account information and order meals through the website. 

Plate Up Customer Service

Plate Up customer support can be contacted via live chat, phone, in-site messaging, and email. There are also FAQ pages on the site that offer detailed information on topics ranging from the paleo diet to delivery. Reach Plate Up customer service by phone at 0800 PLATEUP or by email info@plateup.co.nz

Plate Up will grant a refund in the case of incorrect meals delivered, damaged or broken product, delivery errors and poor ingredient quality. Contact customer service directly with refund requests. 

How to Cancel or Pause Plate Up

You can change, pause, or cancel your subscription at any time, as long as it’s before the order cut-off deadline.nWhen canceling, be sure to submit the changes to your account by 10 pm the night before the payment will be taken to avoid charges. 

Cancellation and refund requests must be submitted by 3 pm on Wednesday the week prior for Wednesday deliveries or 3 pm Monday the week prior for Sunday deliveries. 

How Plate Up Compares to Other Meal Delivery Services

Plate Up is the premier premade paleo meal delivery service in New Zealand, no preparation or cooking required. 


Plate Up
Bargain Box
Hell Fresh NZ
My Food Bag

Pricing

$9.53-17.49/

serving

$6.67-15.33/

serving

$9.99/serving

$7.35-11.55/

serving

Number of dietary restrictions available

5

1

6

3

Number of meal plans

5

3

6

3

Amount of prep work required

3-10 minutes

20-45 minutes

20-30 minutes

15-45 minutes

Packaging

Recyclable plastic and cardboard

100% compostable wool pouch and cardboard

Recyclable cardboard

Soft plastics recycling and cardboard

Delivers on promises (e.g., 15 minutes to cook)

Yes

Yes

Yes

Yes



Plate Up vs Bargain Box

Bargain Box meals cater more to family and kid-friendly meals that are prepared at home. Bargain Box would not be a good option for a paleo diet, as it currently offers only vegetarian options. If you are looking to save time on meal preparation and want paleo meals, Plate Up is the better option. 

Plate Up vs Hello Fresh NZ

HelloFresh kits include recipe cards and pre-measured ingredients for a large variety of recipe options that you can customize. If you want to prepare paleo meals at home, HelloFresh has more options for you, but Plate Up meals eliminate the need to cook and guarantee paleo foods at each meal. 

Plate Up vs My Food Bag

My Food Bag costs less per serving than Plate Up, but what you save in money, you make up for in time because you have to prepare the meals yourself. There are quick 15-minute meal options available from My Food Bag, but they only offer gluten-free recipes, which is partly, but not all paleo compliant. 

Bottom Line:

Plate Up’s paleo meal delivery is best for the busy professional looking for quality, nutritious prepared meals. Nutritionist-designed and chef-prepared meals featuring local ingredients will support a paleo lifestyle whether you’re looking to lose weight or live healthfully.

Frequently Asked Questions
How do I cancel my plate?
-
+
To cancel a current order, contact Plate Up via email or livechat by 3pm the day the order is placed. You can cancel future orders via the same route, livechat or email.
Who owns Plate Up NZ?
-
+
Art Green and Matilda Rice co-founded Plate Up in 2018 as a part of their Paleo lifestyle brand.
Is Plate Up Paleo?
-
+
Yes, Plate Up is a paleo-only meal delivery system. Plate Up delivers fresh cooked meals directly to your door that are paleo-compliant and naturally gluten-, dairy-, lactose-, soy-, additive- and sugar-free.
Shannan Bergtholdt, MS Ed, RDN is a Registered Dietitian with 18 years of experience, and is highly adept at translating health information in engaging and effective ways. As a consultant, she has diverse sales copywriting and freelance experience delivering practical and actionable nutrition information.

*The information on this site is based on research, but should not be treated as medical advice. Before beginning any new diet plan, we recommend consulting with a physician or other professional healthcare provider. Results may vary based on various health factors, individual weight loss plans and adherence to the meal plan.

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a year ago

They're friendly and very helpful they are always on time they have good advice

a year ago

They were very patient and knowledgeable about the issues I was having at the time

a year ago

Invoicing has never been better on using freshbooks it's pretty easy and very fast to make invoices

a year ago

I lost weight on this product very quickly. It didn't take much effort either or dieting

a year ago

Satisfaction and reliability. You see effect of their product in your body without any complication

a year ago

Really good quality of service but to some people can be expensive. It's really fun working with them because I get to work for so many kind people

a year ago

It was alright and overall good. I didn't have a problem using it and I thought the price was okay

a year ago

I love to use the app and how easy it is to sign. Also, it doesn't cost a thing.

a year ago

It's very good it's really helpful in about a month or two I lost like 10 pounds

a year ago

A great program to lose weight fast. Super simple way to lose your weight. And is a great value.

a year ago

I thought it was really easy to use and schedule your appointments. Great staff and they're nice

a year ago

It's the best so far. I love it's service. I Never complain about anything since I started using it's service

a year ago

Mediastinum made me lose so so so so much weight and I look the best I ever have

a year ago

Easy to use pretty self explanatory. It has everything I need to send out invoices to my customers with details of the the load and everything the drivers need to know

a year ago

I have used Freshbooks for just a few months. I have not had any issues of yet. The system is easy to use.

a year ago

Great experience with the interface and through the help I've received over the past months

a year ago

It's reliable and has proven results that can be easily seen over time in my pictures

a year ago

Extremely Happy/ This Service OMG!!! I was super hesitant to try this service but didn't feel like sitting in Urgent Care for hours for my particular issue. The intake process was surprisingly super fast! And the app is very user friendly. Once I completed my medical history and input my insurance information, I spoke with the doctor in less than 5 minutes! And this was around 2:30! Mid-day!!! When it's usually impossible to get in and out of an urgent care facility. the whole process took less than 30 minutes! I promise, I do not write reviews, don't have time, but I had to take a few moments to write this review b/c I was thoroughly impressed! The actual doctor, Dr. Cynthia Horner was AWESOME! She was patient with my explanation for calling in today, I did not feel rushed AT ALL, which sometimes happens in urgent care offices, she was on top of all of my questions and I felt very comfortable with her diagnoses. She even offered some encouragement around my fitness goals! I am so impressed and will definitely tell all of my friends about this experience! Thank you sooo much!

a year ago

It's good for weight loss. The service is good. I like it. Not a lot of money.

a year ago

No issues throughout the entire process. Easy to use service and would recommend.

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