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HelloFresh Meal Delivery Review (2023):

Special offer: With Code NIHF18 Get 18 Free Meals Across 8 Boxes and More!

Lauren Panoff, MPH, RD

In a Nutshell

If you’re seeking a flexible and delicious meal delivery service offering easy-to-prepare recipes, HelloFresh may be perfect for you. HelloFresh is designed to provide fresh, pre-portioned ingredients to make meals simpler. Plus, you get to choose from over 25 recipes each week, depending on your personal preferences. However, while HelloFresh offers vegetarian, pescatarian and low-carb options, those with other dietary restrictions may struggle

pros

  • No commitment or contract
  • Roughly 30 minutes to prepare
  • Similar price point to competitors

cons

  • No gluten-free, dairy-free, or nut-free meals
  • Few plant-based proteins

HelloFresh HelloFresh View Plan

HelloFresh Video Review - Delicious and Responsibly Sourced Meals

Best For

  • People on a non-restrictive diet plan looking for healthier options.
  • Busy multi-person households or families with young kids.

HelloFresh Meal Plans

HelloFresh recipes fall into six categories. When building your plan, you can choose your preferences so HelloFresh can show you menu items you'll like best. Then you pick how many recipes you want on a weekly basis, which can be from two recipes per week for two people, up to six recipes per week for four. Simply put, you'll get between four and 24 servings per week of the food you like.

HelloFresh Dietary Options and Programs

The main protein sources used in all HelloFresh meals are chicken, fish, shrimp, beef, or beans.

HelloFresh Meat plans feature a wide variety of recipes that include meat, fish, and seasonal produce. The Veggie plan from HelloFresh highlights seasonal produce and includes dishes like Soy-Glazed Carrot & Miso Edamame Bowls, and Black Bean & Blue Corn Crunch Burritos

HelloFresh also offers a Family-Friendly plan made up of kid-tested recipes for households with multiple age groups and picky eaters.  Our favorites include the Caramelized Onion Swiss Burgers and Sun-Dried Tomato Spaghetti. If you're always running out of time or simply lead a busy lifestyle, we recommend Quick & Easy meals from HelloFresh, which involve minimal prep and clean-up, yet still taste great.

For those counting calories, HelloFresh Fit & Wholesome meals are nutritionally balanced meals that include Taqueria Chicken Cauliflower Rice Bowls, Creamy Dill Steak, and Mushroom & Herb Shepherd’s Pie.  And if you're a pescatarian, HelloFresh has plenty of seafood paired with seasonal veggies, like Middle Eastern Salmon & Chickpea Bowls and Smoky Barramundi with Brown Butter.

Our Favorite HelloFresh Meals

The Sweet Corn and Poblano Chowder from HelloFresh was a delicious vegetarian recipe highlighting potatoes, corn, and poblano pepper, flavored with Old Bay Seasoning for an added savory kick. It came with a baguette to toast in the oven and serve on the side. I was able to substitute most of the dairy for non-dairy alternatives I had on hand, and this was my favorite recipe of the week.

I also liked the ciabatta sandwiches layered with a thick piece of grillable mozzarella cheese, tomato slices, and pesto. It came with a side of potatoes to slice, season, and roast in the oven as steak fries. These were super easy to make and kid-friendly.

All of these meals required fewer than 30 minutes of prep time. The clean-up was easy, as the majority of the waste and recyclables could be disposed of while I was cooking, which included the plastic ingredient bags and unusable parts of produce left after chopping. Every recipe I received was minimally labor-intensive, only requiring some chopping, sauteeing, or baking in the oven, the last of which took the most time.

How Much Does HelloFresh Cost?

HelloFresh offers a number of options depending on which meal subscription you choose. Individual meals cost between $7.99-$11.99/serving, with a standard $9.99 for shipping. There is no membership fee.

Plan

Price per Serving


Price per Week


Shipping


Dinner for 2 (2 meals per week)

$11.99

$57.95

$9.99/week

Dinner for 2 (3 meals per week)

$9.99

$69.93

$9.99/week

Dinner for 2 (4 meals per week)

$9.49

$85.91

$9.99/week

Dinner for 2 (5 meals per week)

$8.99
$99.89
$9.99/week

Dinner for 2 (6 meals per week)

$8.49
$111.87
$9.99/week

Dinner for 4 (2 meals per week)

$9.49

$85.91

$9.99/week

Dinner for 4 (3 meals per week)

$8.49
$111.87
$9.99/week

Dinner for 4 (4 meals per week)

$7.99
$137.83
$9.99/week
Dinner for 4 (5 meals per week)
$7.99
$169.79
$9.99/week
Dinner for 4 (6 meals per week)
$7.99
$201.75
$9.99/week


You can pick from two recipes per week to serve two people, up to six recipes per week to feed four people. There are at least 25 recipes to choose from each week if you don’t have dietary restrictions. If you’re vegetarian, however, there are a maximum of six recipes per week that don’t contain meat or fish.

HelloFresh also offers unique discount programs. For students looking to eat healthy on a budget, students can get 15% off every box for a year. Healthcare workers, veterans, and active military personnel can receive 50% off their first box and a 10% discount on subsequent boxes for a year.

How Does HelloFresh Work?

Setting up your HelloFresh subscription and choosing your box is simple. All you have to do is decide which preference categories are most important to you and then choose the number of people you’re feeding and how many recipes you’d like to receive for the week. 


HelloFresh meal preferences
Extra meal options

Placing an Order With HelloFresh

Next, you’ll create a login for your HelloFresh account, including a username and password. After that, you input your shipping address and payment information for your subscription. Your credit card will be charged 4 days prior to your delivery.

Your upcoming box will be packed with pre-determined recipes for the week that fit your preferences. You can also view all available recipes for that week and swap out recipes for others. You can even look several weeks ahead to start planning your future delivery menus. 

You'll receive a confirmation email of your order, followed by reminders that your delivery is coming and when to expect it. If you agree to receive text messages, you will also get a text when your box has been delivered.

Example of HelloFresh menu

How to Choose Meals with HelloFresh

The main protein sources used in all HelloFresh meals are chicken, fish, shrimp, beef, or beans. There are limited dietary options with HelloFresh. HelloFresh is clear that they don't offer dairy-free, nut-free, or gluten-free options and instead leave it up to you to look at the recipe cards ahead of time.

There are limited dietary options with HelloFresh. They state in multiple places on their site that they do not offer dairy-free, nut-free, or gluten-free options and instead leave it up to the customer to look at the recipe cards ahead of time and decide what works best for their diet. They do offer a low-carb plan, as well as a pescatarian plan and a vegetarian plan, although I would note that the vegetarian plan is dairy-heavy.

Does HelloFresh Come with Cooking Instructions?

Every delivery box contains individually packaged recipes, which include all of the pre-measured ingredients you need for the meal (with the exception of olive oil, salt, pepper, and butter) and a detailed recipe card. The recipe card lists the ingredients and amounts, has a photo of the finished product, and easy, step-by-step directions for how to make the meal.

What Makes HelloFresh Stand Out?

If you’re looking some something out of the ordinary, HelloFresh has a few elevated menu items that you can try every week for a premium charge. These meals are made with higher-quality ingredients, have bolder flavors, and may have larger portions. Look for menu items labeled Gourmet, Gourmet Plus, Surf & Turf, Taste Tours, or Craft Burger, which include dishes like Lobster-Filled Ravioli and Shimp with Zucchini Ribbons or Squash Agnolotti with Bacon & Scallops.

HelloFresh is also very socially conscious. The company's Beyond the Box initiatives make sure healthy, fresh food is available to people who need it most.  HelloFresh's Meals with Meaning is another great program, started in 2020 to provide free meal kits, including recipe cards and ingredients, to people experiencing food insecurity within the United States.

HelloFresh Packaging, Shipping, and Delivery

When you sign up for HelloFresh and enter your zip code, you can select a delivery day based on the days available in your area. HelloFresh delivers your meals via UPS, FedEx, and regional couriers. You can also choose no-contact delivery.

Prior to delivery, you'll get a text message confirming the delivery address and instructions and then a reminder that the box is going to be delivered that day. You'll also get a message when the box is delivered and a photo of it on your doorstep.

The box was medium-sized and packaged in recyclable, leak-proof materials to keep the food cold. The ingredients for each meal are divided into their own brown paper bag, clearly labeled with which recipe they are for. The bags neatly fit into the box, and the recipe cards for the week were stacked on top.

I was able to organize the six paper bags in my refrigerator for the week and easily dispose of the insulation materials. At the end of the week, the ingredients for the last meal I prepared were still in good condition. 

It’s also noteworthy that the two-person option had enough for leftover lunch the next day. 

Is There a HelloFresh App?

There is a HelloFresh app that you can download for iOS or Android phones. The app is easy to use, quick to load, and you can manage your account from there, order new plans, update your contact details, or contact customer service.

How to Contact HelloFresh Customer Service

>HelloFresh customer service hours of operation are not listed on the site, but the online chat with a virtual assistant is available 24/7. For more detailed questions, the assistant can connect you with a customer service agent, or you can call 646-846-3663.

If you are unhappy with any part of your HelloFresh box or a specific meal kit, you can reach out to the Customer Care line within 5 days of your delivery for a partial or full refund or credit for specific items. Refunds are issued back to your original payment method and may take up to 5-10 business days to process. If delivery of your meal box is unfeasible (due to weather or other circumstances), according to the HelloFresh terms and conditions, you can receive a refund or credit on your box.

The HelloFresh website has a blog that offers fun information about kitchen tips and tricks, recipes to try for every occasion, lifestyle tips, behind-the-scenes information about HelloFresh’s partners and friends, and updates about their Beyond the Box initiatives.  There is also a handy FAQ section with answers to topics around selecting meals, delivery protocol, payment and account details, and how to get started.

How to Pause or Cancel Your HelloFresh Account

HelloFresh is easy to cancel or pause online or through the app. You can access your account and make changes at any time. Skip one or multiple deliveries on the “My Menu” page, and deactivate your account with ease on your Account Settings page. If you are canceling an existing order, it has to be done by 11:59 PM PST, 5 days prior to your chosen delivery date.

How HelloFresh Compares to Other Meal Delivery Services


HelloFresh
Home Chef
Blue Apron
Sunbasket

Pricing

From $7.99/serving

From $8.99/serving

From $7.49/serving

From $9.99/serving

Dietary Needs

Vegetarian, pescatarian, low carb

Pescatarian, vegetarian, vegan, low-carb, low-calorie

Vegetarian

Paleo, low-carb, vegetarian, gluten-free, pescatarian, diabetes-friendly

No. of Meal Plans

6

5

3

10

Prep. Time

20-45 min.

30 min.

40 min.

15-40 min.

Packaging

Most packaging is recyclable

Most packaging is recyclable

Most packaging is recyclable

Most packaging is recyclable

HelloFresh vs. Home Chef

HelloFresh and Home Chef are both designed to offer healthy options that require little prep work. While HelloFresh offers a pescatarian and vegetarian option, Home Chef goes one step further to offer a fully vegan option. HelloFresh is slightly more expensive.

Read here for a full comparison of HelloFresh vs. Home Chef.

HelloFresh vs. Blue Apron

Blue Apron is slightly less expensive than HelloFresh, but it appears to offer more abundance in terms of vegetables. HelloFresh ingredients are individually packaged and wrapped, whereas Blue Apron ingredients are loosely packed in the box and may have a higher risk of rolling and spilling. While both services offer a few add-on options, like bread or salad, Blue Apron also offers a wine delivery service. 

HelloFresh vs. Sunbasket

Both of these services attempt to offer customizability in their meal plans and recipes, but Sunbasket goes further, offering 6 dietary restrictions compared to 3 from HelloFresh. Additionally, HelloFresh recipes often use beans as their primarily plant-based protein, whereas Sunbasket also regularly offers tofu. Both services are similar in their price point as well as the recipe prep time. 

Is HelloFresh Worth It?

HelloFresh has plenty to offer for households looking to reduce meal prep time and increase meal variety, as long as there are no major dietary restrictions needed. However, they offer plenty of fresh, tasty options for people who don’t mind consuming dairy and follow an overall flexible diet pattern. Most people will be able to find a great meal plan that fits within their budget and saves them time in the kitchen with HelloFresh.

Frequently Asked Questions
How much is HelloFresh a month?
-
+
The cost for HelloFresh per month depends on several factors, including how many recipes and how many servings you choose. The weekly price, without discounts and coupons, ranges from $57.95 to $201.75. This comes out to approximately $231.80 to $807.00 for a month. However, keep in mind that there are significant discounts for first-time customers on your first box, with additional discounts on several following boxes if you choose to continue your subscription.
Is HelloFresh healthy?
-
+
HelloFresh meals are generally healthier than most packaged foods or take-out meals, as they do emphasize whole foods and incorporate fresh produce in their recipes. However, calorie, sodium, and fat content can vary depending on portion sizes and how much salt, oil, and high-fat products are used. The website does state that they have a Nutrition Team, which includes registered dietitians, but the only clear reference to what the RDs do is review ingredients for major allergens.
Does HelloFresh let you choose your meals?
-
+
Yes. Depending on which preference(s) you chose for the type of recipes, you may be limited to how many you can swap out. However, there are at least 25 recipes to choose from on any given week if you don’t have any dietary restrictions. You can also edit your recipes up to 5 days before your delivery.
Lauren is a clinical registered dietitian with a master's in public health who strives to cultivate a plant-based future. Specializing in vegan and vegetarian diets for all ages, Lauren writes about a wide variety of health, environmental, and nutrition topics. Aside from writing for Top10.com, her work has also been featured in publications such as WellnessVerge and Food Revolution Network.

*The information on this site is based on research, but should not be treated as medical advice. Before beginning any new diet plan, we recommend consulting with a physician or other professional healthcare provider. Results may vary based on various health factors, individual weight loss plans and adherence to the meal plan.

HelloFresh customer reviews

Based on 212 reviews

Ease of use

Brand satisfaction

Value for money

Service quality

Top Reviews

Ease of use

Brand satisfaction

Value for money

Service quality

5 months ago

I like the options for meals with many good choices. I loved the ease of ordering and the convenience of it

5 months ago

We use Hello Fresh every week, it's a fun and delicious meal service. We love the vegetarian meals.

5 months ago

Hello Fresh is a great example of a meal delivery app because they help show you a variety of food and meals that they think you will enjoy.

5 months ago

I gave Hello Fresh a 5 star rating because their product is great and the delivery time is fast.

5 months ago

I gave Hello Fresh that high of a rating because they offer the best product in terms of online meal delivery.

5 months ago

Hello Fresh is fantastic. I think it's a brilliant plan and more people should try it.

5 months ago

I thought Hello Fresh was amazing, I ordered dinner and dessert online and it was great. It came as a monthly deal and I think I will use it again.

5 months ago

They give you exact portions of everything you need. You just have to cook it and it's so nice. The food is healthy, good for you, and it makes me feel alive after eating it.

5 months ago

It is one of the best meals delivery services I have ever used. The food arrives fast and is always very fresh and delicious.

5 months ago

They are the best meal delivery service that's out right now. They offer the best meals at a good price.

5 months ago

I was impressed with the meals delivered to our home. Everything needed was in the box, pre-cut veggies, and meats in individual packets. We would highly recommend Hello Fresh.

5 months ago

They are fresh and on time. The quality of the food is amazing! They are my best choice and that's why they got that rating!

5 months ago

They offer great meal selections that are easy to prepare and are also healthy. It's a great value. Quality products, delicious, and has a good reputation.

5 months ago

I want to try all of their options. I like the variety and their food tastes so good that I want to order more of them.

5 months ago

They are spot on. I never received a food order that was cold. Their customer service is great.

5 months ago

They're great! We would not ever use another meal delivery system, we love the food they send.

6 months ago

The deliveries were always on time, the food was easy to prepare and tasted very good.

6 months ago

First of all, the ordering was quite easy at Hello Fresh. The quality of the food was good and the service was excellent. I enjoyed it and I'm thinking of ordering additional meals. When ordering, the customer service people were very considerate. They made certain to included everything that I asked for in that particular package, it was a good experience and I am actually thinking of having an order at least 3 days out of the week if my budget will allow for that. Being a retired teacher, I don't make a lot of money but the food was excellent, the service was excellent. and the clean up... There was no clean up, just disposal of the box.

6 months ago

I'm a current customer and I feel they are the best meal delivery service available. Their prices are amazing and I'm always looking forward to receiving their products.

6 months ago

Hello Fresh is an amazing meal delivery service because it isn't that pricey, their meals are so delicious, and I just love them.

212 reviews