GoDaddy Review

Dave Platt

In a Nutshell

When it comes time to launch your new business or just take your existing one online, GoDaddy's Websites + Marketing is a fast and simple way to get your website or online store up and running quickly. While all previous tiers of the product required payment plans, GoDaddy now offers a free version that lets you not only play with the tool, but also publish a live website with no 14 or 30-day trial limit.

pros

  • Intuitive, easy-to-use interface
  • Offers a free plan
  • Built-in marketing tools to sell on various marketplaces

cons

  • Unable to add custom code; limited to embedded HTML only
  • No drop shipping

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Best for

  • Small business owners who want a website or online store that is simple to setup
  • Anyone looking to grow their brand or presence online
GoDaddy Websites + Marketing website preview GoDaddy Websites + Marketing website preview 

Why choose GoDaddy to build your website?

The big edge here is the ability to save time and money. Their step-by-step onboarding makes the website building process fast and easy no matter your technical skill level. And should you have a question or problem you don't quite know how to solve, you can contact their award-winning customer care service 24/7 or utilize their extensive library of how-to guides.

GoDaddy Websites + Marketing onboardingGoDaddy Websites + Marketing onboarding

There are a few different ways that GoDaddy sets itself apart from the competition: 

1. Easy-to-use website builder

  • 100+ designer-made, mobile-friendly templates to choose from 
  • Templates have industry specific pre-populated content to help get started 
  • A simple and intuitive website customization tool 
  • Thousands of professional-looking stock images are included

GoDaddy makes it easy to add products, list on 3rd party marketplaces, and set up payment and shipping methods. You’ll be ready to start selling in a short amount of time. 

2. All-in-one platform for to help drive results

  • SEO tools to help you get found on search engines such as Google
  • Built-in website analytics so you can see traffic, sales, inventory and more
  • Action plans so you get continuous suggestions on what to do next
  • Manage top social media platforms and email marketing from your built-in marketing hub
  • Online store capabilities are built-in for physical goods, digital products and/or services
  • Let your customers book in-person and virtual appointments then pay for them online 24/7

Then there's the big news: GoDaddy Websites + Marketing now offers a 100% free tier. You can create a website completely for free, no credit card required and no gimmicks. Want to sell your goods or push your website to new heights, you can simply upgrade to a paid tier. 

Packed with the marketing tools to help you get found

The internet is filled with millions of competing websites. How do you get yours to show up to potential and current customers? Websites + Marketing has found the solution with a SEO tool that walks you through your site and gives you a simple way to improve your ranking on popular search engines like Google.

Another option included with their plans — including the free one — is email marketing. You can use it to promote your latest products or the latest post on your blog. It’s a great way to get right to your customer's inbox. 

Then there's another biggie, which is social media. Websites + Marketing includes a social media hub that lets you connect to Facebook, Instagram and more. You can monitor what's going on or post right from there. You can even list your brick-and-mortar shop with Yelp and Google My Business.

GoDaddy Websites + Marketing marketing dashboardGoDaddy Websites + Marketing marketing dashboard

Sell everywhere that matters online 

GoDaddy Websites + Marketing makes it easy for you to reach new customers wherever they shop. Its built-in tools make it easy to sell on marketplaces like Amazon, Etsy, and eBay and on Facebook and Instagram. You can manage all your orders from one central location on GoDaddy, so you can keep track of your sales and sync inventory across everywhere you sell. And, even better - this syncing is done for you automatically.

GoDaddy Websites + Marketing marketplaces dashboardGoDaddy Websites + Marketing marketplaces dashboard

With its top tier Ecommerce plan, GoDaddy also offers a broad range of payment options and processors: Apple Pay, Google Pay, Venmo and credit cards through Stripe, Square or PayPal. And the rates are pretty great: As low as 2.7% + $0.30 per transaction. The important thing to note here is that GoDaddy does not charge a separate transaction fee like other online store builders, meaning you are going to keep more of what you earn. 

Let your customers book appointments online and pay for them

If you are a business that offers personal services like a hair salon or a financial planner, one of your biggest issues may be scheduling appointments. Website + Marketing Online Appointments gives your clients access to your calendar so they can book their own appointments and pay for them too. It’s a very powerful feature. Your clients can schedule their own appointments, whenever they want, even if it's 4am on a Tuesday. 

Payment options include Apple Pay, Google Pay, Venmo and credit cards through Stripe, Square or PayPal — so you are covered. Note that payment for appointments is only included with the premium and Ecommerce plans.

GoDaddy Websites + Marketing online appointment dashboardGoDaddy Websites + Marketing online appointment dashboard

Customer Support

One thing that GoDaddy has on its side is one of the industry's best customer support experiences. Should something come up while you're creating your website or online store, you can call GoDaddy and get a real human being on the phone, 24/7/365. That's something of a rarity among tech companies nowadays. They are friendly and knowledgeable about GoDaddy's products, so even if your question actually turns into something larger, they can handle that as well. Frankly, it's hard to stump them. They do online chat support as well and have a lot of tutorials and help articles that are easy to find on their website.

Getting started with GoDaddy

For years, website builders have offered you "free." But there's been a pretty heavy caveat to that word, which usually meant plunking down a credit card that would inevitably get charged because you forgot about the trial period or whatever. That's not the case with GoDaddy Websites + Marketing. You can create a website, check out the marketing tools, or even build an online store and see if you like it or not (for an online store you can complete the setup, but cannot start selling with the free plan). There's no trial period, no waiting to see what works and what doesn't. Just build and see how it goes. 

When does that change? Well, if you want to connect your website to your custom domain, you'll need to get onto a paying plan. Same if you want to process transactions, whether it's online appointments or creating your own store. Otherwise, you can do almost whatever you like on the site for as long as you like. And that's cool. 

But let's get into the process itself. You begin with a guided process where GoDaddy asks you a couple questions about your business so they can get you started, then you're immediately able to start customizing a pre-populated template. Don’t like the template? Don't worry, because you're able to change everything on that page, including the ability to try a whole new look. From there it's off to the races, and time for you to get as creative as you like.

GoDaddy Websites + Marketing online appointment dashboardGoDaddy Websites + Marketing theme selector

What does it cost?

GoDaddy Websites + Marketing starts as a 100% free product packed with features. And you can use that as long as you want. That said, if you want to add even more great features, you'll want to look at some of their paid plans. We’ve also found that GoDaddy often has sales on their annual plans increasing the savings shown below.

Tier
Top unlocked features
Price per month for annual plan
Price per month for monthly plan
Annual plan savings
Free
Free custom website
Free
Free

Basic
Connect custom domain
$9.99
$14.99
33%
Standard
SEO tool
Added social media integration
$14.99
$19.99
25%
Premium
Setup recurring online appointments and events
Unlimited social management
Up to 25k marketing emails sends included
$19.99
$24.99
20%
Ecommerce
Sell physical or digital products
Sync across marketplaces - Amazon, Etsy, Ebay and more
$24.99
$29.99
16%

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Wrap Up

At the end of the day, it comes down to a few simple reasons why you'd choose GoDaddy Websites + Marketing over the competition. If you want an easy and straightforward way to build a great looking website or online store, this is an excellent choice. Anyone that knows how to get online can build with their tools and start using their powerful marketing and sales features (including selling on marketplaces and social) – without needing any 3rd party apps. The site is 100% free unless you want to upgrade. And there’s also their 24/7/365 support staff that is always there to pick up the phone or chat with you online. 

Bottom line: If you want a modern, professional website or online store that has built-in tools that can help you drive business results, then this is an ideal tool for you.

David Platt developed an extensive working knowledge of background check and data management services in his time providing support for military access credentials with respected biometric security service provider SureID. He has further developed his internet security skills in completing a Bachelors of Science degree at Portland State University.

GoDaddy customer reviews

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22 Jan 2021

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Top Reviews

Cassie, OR
a year ago

Ease of use

Brand satisfaction

Value for money

Service quality

It's a great price and a good place to build a blog. There are a lot of options out there and I've tried other companies in the past but I'm really happy with this one

Gerry, CT
a year ago

Easy to use, inexpensive to set up an attractive website, technical support is great, able to get a website up and running in a minimal amount of time

TE, CA
a year ago

They are the standard in the industry for building websites and hosting and I have used them effectively for many years

MD, CA
a year ago

It only took about an hour to have the page designed and up and running. It was so easy to use.

Jackie, MI
a year ago

Cheap web hosting that I can use with my website design. I've always been happy with go daddy.

Brooke, OK
a year ago

It is simple, easy, and reliable to obtain a domain. If it is available, you can purchase for decent price and they will email a bill every month.

Jonathan, FL
a year ago

Because GoDaddy is awesome and has helped me every step of the way since I started my website

Jennifer, FL
a year ago

I was able to purchase a domain and link it to Wix account in no time at all.

WS, MO
a year ago

Easy to use, good customer service. Cost is reasonable. My site is well maintained. Are always very helpful.

Brian, NY
a year ago

GoDaddy has been around for awhile and keeps on going. Offers great value for its performance.

Amanda, TX
a year ago

I loved how easy it was to use. It was customizable but not overwhelming to figure out. The price for my financial situation was not realistic for me personally but when I contacted customer service they were so helpful and kind!

Jill, FL
a year ago

It was very easy to begin using Go Daddy. I called and the person I spoke with explained everything included and how they can help. Great follow up as well. The only time I had an issue with our website it was fixed immediately and again great follow up.

John, MD
a year ago

Using their service for more than two sites they have always been responsive to any questions I have had or helped to resolve any issues. Their website builder is easy to use for a novice.

Bella, GA
a year ago

We've used for 15 years and to this point has not encountered any problems. The price is decent.

Don, TX
a year ago

Easy to work with and you can get multiple years of coverage. In comparison of price, Go Daddy is very competitive.

Ronald, SC
a year ago

It was easy setting up my website and any questions that I had were answered. I felt the cost was justified and the quality was great.

Rene, NC
a year ago

Because they're easy and relatively affordable to use. I do wish they had more features available, but overall I'm pretty happy with them.

Christopher, IL
a year ago

Happy with service but confusing. The website builder is hard to figure out but customer service staff good

Erin, NV
a year ago

An extremely great value for the money. Beautiful web design, and it walks you through the process step-by-step, which makes it so easy to use.

George, FL
a year ago

I am happy overall with the service but I think they could have done better. The price I paid them for marketing and site optimization was high compared to what I feel I got from them

60 customer reviews