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GoDaddy Website Builder Review (2024)

Streamlined Ecommerce Solutions from an Industry Leader
By Daniel BlechyndenBy Daniel Blechynden -
Last Updated: Aug 15, 2023
92,940 reviews
by
excellent
9.2
excellent
9.2
logo-GODADDY
Visit Site
Price
From $16.99
Free Version
Yes, free trial
SEO Features
Yes

Our Verdict

Is GoDaddy Website Builder Worth It?

GoDaddy offers intuitive online store building solutions that you can set up in minutes. Its section-based editor lacks true drag-and-drop functionality, and design flexibility is somewhat limited. But it’s easy to use, has a tidy management panel, boasts various marketing, ecommerce and AI tools. These are all integrated into the builder so you don’t have to do additional work to make your site look cohesive. All in all, it’s a good option for beginners who want to get their store online fast and don’t want to spend a ton of time making it look good.

Price
From $16.99
Free Version
Yes, free trial
SEO Features
Yes

GoDaddy at a Glance

9.2
Editor Score

Easy-to-use

Easy-to-use section-based editor, intuitive interface. Limited design flexibility
9.5

Website Packages

Ecommerce website plan available
9.0

Reliability

SSL & HTTPS encryption, daily malware scanning, continuous site monitoring, 1-click backup website recovery
8.5

Customer Service

24/7 phone support and live chat
9.5

Integrations

SEO tools, social media integrations, built-in marketing tools, email marketing and business integrations
9.5

GoDaddy Pros & Cons

PROS

Very easy to use
Excellent support
Competitively priced

CONS

Editor is a little limited
Unable to add custom code

Top GoDaddy Reviews

William Smith
Easy to use and great support when…
Easy to use and great support when needed
PG
PATHFAST GUITAR GUY
Should Have Started with GO DADDY!
I have worked with several web developers. Companies, Upwork, Independent and ALL have come up short. Go Daddy's pricing are way better! I look forward to award winning customer service as I continue on my website and business journey. Check us out at PATH2FAST.
CD
Clark Delethia
I felt real Customer Service!
Thank you Pierre for your patience and kindness as you thoroughly walked me through my email product. Your customer service ROCKS!
See all GoDaddy reviews

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GoDaddy GoDaddy Visit Site

Overview

For over 15 years, GoDaddy has proudly held the title of the world's largest domain registrar, providing exceptional web hosting and website-building solutions. Designed from scratch to offer a quick and hassle-free website creation process, it now includes the help of new AI tools, notably the recent launch of GoDaddy Airo™. GoDaddy's website builder focuses on empowering small businesses in the e-commerce realm, now enhanced with AI-powered solutions that save time and help win new customers.

What sets GoDaddy apart is its intuitive editor, catering to users of all skill levels. Whether a beginner or an expert, GoDaddy offers the ability to effortlessly build your own website and gain access to a suite of marketing tools, perfectly suited for your online store needs. GoDaddy was designed to help get you started if you don’t know where to begin, now with the unparalleled experience of GoDaddy Airo™ that takes you from idea to online in just minutes.

GoDaddy goes beyond website building, providing self-help resources and educational materials that cover various aspects of starting your e-commerce journey. From beginner-friendly guides to pro tips on launching your new website, GoDaddy has you covered. The introduction of GoDaddy Airo™ further streamlines the process for small business owners, allowing them to focus on building their brand, engaging customers, and growing their business like never before.

If you're a small business owner with limited experience, GoDaddy's Marketing + Websites package is the ideal choice, now further bolstered by GoDaddy Airo™. Experience the advantages of GoDaddy and create your own website confidently, supported by AI that helps quickly create emails and newsletters, optimize site rankings with AI-powered SEO, and engage customers through AI-generated responses in Web Chat. Despite these advancements, GoDaddy Airo™ is currently only available only in the US and Canada.

Using GoDaddy

Getting started with GoDaddy is a super easy process. You can sign up for a seven-day free trial without providing credit card details or any other payment information. It’s also possible to continue with the limited free-forever plan once your trial expires, and not lose your work, which is nice. 

What’s more, the GoDaddy user interface is intuitive and easy to navigate. The main management dashboard lets you control everything from your website builder subscription to your domains and any other GoDaddy products you have. 

The editor is also tidy and easy to use, and we didn’t experience any useability issues during testing. 

GoDaddy Features and Tools

GoDaddy’s website builder may lack some flexibility, but that’s not to say that it doesn’t come with a great selection of nifty features. 

GoDaddy Appointments

GoDaddy has an excellent online appointment tools that you can add to your website. These let you add a calendar to your site so that customers can make bookings online and can sync with multiple Google and Apple calendars so employees can stay on top of their schedules. You can also configure it so you can accept payments and promote open availability on social media, allow customers to book directly from your posts or ads in many markets. 

GoDaddy Airo™

GoDaddy Airo™ stands as a revolutionary feature atop GoDaddy's trusted website-building arsenal, specially designed for small business owners aiming for a swift and impactful online presence. Launched as part of GoDaddy's evolution in software technology, this AI-powered tool simplifies the journey from concept to online reality, allowing users to easily name their business, launch a web presence, and manage operations with intuitive AI prompts. From automatic content generation upon domain registration, including custom logos and professional emails, to AI-driven SEO and web chat responses, GoDaddy Airo™ streamlines brand building, customer engagement, and business growth, all without the need for technical or design skills.

GoDaddy Domain Registrations

Business Listings

There’s also a tidy Business Listings tool that you can access from the main dashboard. This enables you to create Yelp and Google My Business listings. You can also link your social media pages and get suggestions for what to post when. 

GoDaddy Business Listings

GoDaddy’s AI prompt library

GoDaddy’s new Generative AI Prompt Library can provide a unique helping hand for small businesses. Business owners can use over 35 prompts and benefit from the power and knowledge of generative AI.  Users can interact with AI chatbot systems like ChatGPT, Google Bard, and Bing AI to generate content that can automate tasks such as content creation, social media management, and customer support. You can even get help starting a business and tips on building a website. 

The library aims to level the playing field for small businesses by giving them access to technology generally reserved for large corporations. The prompts can help small businesses tackle common issues such as marketing idea generation, suggesting responses to customer reviews, and content creation. The library will continue to grow throughout 2023, and GoDaddy plans to add new innovative features to their products.

It’s important to note that since AI technology is relatively new and still developing, all content that is generated should be fact-checked and reviewed before using. 

How to Create a Website with GoDaddy

When you start a new GoDaddy website, you have to select a website category and enter a site name. With the free trial, you will have access to all features for free for the first week. You can choose a paid subscription after this if you want to keep using all of the GoDaddy’s features. Or you can downgrade to the limited feature, free-forever plan without losing your work. You can always upgrade as well at a later time. 

Once you’ve named your site, you will be asked a few questions so that GoDaddy can provide you with the right template and suggested sections based on what’s worked best for similar businesses. You can also change your template at any time during the editing process without having to start over. There’s even a mobile editor so you can make changes to your site on the go.

How to Create a Website with GoDaddy

There are hundreds of templates that are split between 22 categories. They are fully responsive and work great on both mobile and desktop devices. However, they do lack flexibility, and you will be somewhat constrained by the pre-coded layout. 

You can add and remove both sections and elements from your website using the intuitive editor. Here, you can also personalize your site’s content, change colors, fonts, and access a suite of other excellent tools. If you take advantage of their free brand kit, you can import your logo, fonts and colors automatically to keep your branding consistent.

One standout feature is GoDaddy’s autosave tool. This means that you will never lose your progress and will never have to save your site manually. If you want to roll back to previous saves it is possible, but you will need to call in and speak with a support member to do so.

Luckily, GoDaddy has spent a lot of time analyzing what successful website-building users do and provides guidance in the form of easy-to-follow checklists, so new users make sure they handle important steps, based on their goals. Then you can preview your site before publishing it with a single click. 

The main downsides of GoDaddy’s editor are that you can’t add custom code and there are no keyboard shortcuts. You also can’t move things around freely within sections. While this was done intentionally to help businesses sites get started quickly and look good, it can be a downside for people wanting to have more design flexibility. Finally, it’s difficult to export a GoDaddy site to another platform.

All in all, I do like GoDaddy. It lacks power if you’re looking for an advanced website builder, but it’s a great option for users who want to get online fast. GoDaddy doesn’t have all the apps or flexibility that others do but their tools are fully integrated into the builder, so you are never left with a site that doesn’t look or function how it’s intended. 

Adding Multimedia to Your GoDaddy Website

To add images to your website, you will need to upload them to the built-in media library. You can upload most popular video and image file formats, and you can upload multiple files at one time. There’s also a large built-in stock photo library, and you can link your Facebook and Instagram and select what media to sync to your site.

You can remove backgrounds and edit media with the GoDaddy Design Studio, create new vides with the instant video tool, and embed videos hosted on YouTube and Vimeo. Overall, adding photos and videos to your GoDaddy site is a simple process, and the integrated editing tools are excellent. 

Marketing Functionality with GoDaddy Websites

You will get a wide range of marketing tools with a GoDaddy website builder subscription. These include integrated social media marketing and email marketing tools, a native content creator, and a powerful marketing planner. You can even link your Facebook marketing account to create ads from your GoDaddy dashboard. 

There’s also a tidy blog manager that you can use to create and manage content. Plus, powerful analytics are available to help you track the success of these campaigns. 

SEO Functionality & Add-Ons with GoDaddy Websites

GoDaddy has a native SEO wizard that you can use to optimize your website for search engines like Google. You can add keywords and tags to your content and images to ensure it’s well optimized. It’is possible to link Google analytics so you can track the success of your SEO efforts. 

In the past GoDaddy’s SEO feature had a history of slow performance and slow load speeds. But in 2022 they greatly improved this function. Several back-end changes doubled the average score of passing sites and the company is now well above many competitors. This will translate to fewer customers bouncing from your site. 

Ecommerce

GoDaddy's website builder comes with an impressive online store feature that makes it easy for users to sell their products online. The online store is equipped with everything a user needs to get started with Ecommerce, including a variety of customizable templates, seamless integration with marketplaces like Etsy, Amazon, Google and more, and a user-friendly interface that makes it easy to set up the store and manage inventory.

Adding products to your online store is quick and easy with AI-enabled product descriptions to suggest content when you are staring at a blank screen, and a quick import function if you’re selling elsewhere. It will even sync your inventory between multiple selling sites, so you only have one place where you have to manage your inventory.

GoDaddy also comes with build-in tools to help you sell more such as automated email flows to retarget customers with an abandoned cart, the ability to create social posts you can sell directly from, and chat functionality to stay in touch with your customers. The editor will also suggest and build other resources on your site such as an FAQ that ecommerce businesses benefit from.

Go Daddy Online Store

Payment Processing

GoDaddy's online store offers a safe and secure payment processing system that supports multiple payment options, including all major credit cards, PayPal, Apple Pay, and Google Pay, as well as offering stylish hardware for in person payments. Users can also customize their checkout process to match their brand, ensuring a seamless customer experience. GoDaddy also has the lowest processing fees, allowing customers to keep more of what they make. 

Scalability

With GoDaddy, users can start small and easily add more products and features as their business grows. It offers seamless integrations with popular shipping carriers, simplifying shipping and delivery for users as their online store expands. Moreover, GoDaddy's online store provides easy-to-use marketing tools that help users attract more customers, including customizable coupons and promotions and email marketing campaigns.

GoDaddy Customer Support

GoDaddy offers 24/7/365 phone and live chat support. Their award-winning support agents are responsive and knowledgeable, and you rarely have to wait more than a couple of minutes to get a reply. Email support is absent, however. 

Another great resource is GoDaddy’s knowledge base, which contains a variety of step-by-step guides, video tutorials, and other self-help articles. You will also find a selection of educational webinars, and the GoDaddy community forums enable you to interact with other users and view the answers to past questions. 

GoDaddy Customer Support

GoDaddy Pricing

GoDaddy has four Website + Marketing plans. These all come with a seven-day free trial so you can test the platform. There’s also a simple free-forever plan, though it lacks advanced features. 

The Basic plan lets you create a simple website and provides access to email, social media marketing tools, and allows for one-time appointments. Upgrading to the Premium plan adds a full suite of online appointment tools, while the Commerce and Commerce Plus packages are designed for e-commerce.

Monthly subscriptions are available, but you will get a sizeable discount with a 12-, 24-, or 36-month plan. You will also get a better sale price for your initial term with an annual plan. 

Package
Basic
Premium
Commerce
Commerce Plus
Price Per Month
$16.99
$26.99
$29.99
$49.99
Price Per Month (Annual Introductory Subscription)
$9.99
$14.99
$16.99
$29.99
Price Per Month (Annual Subscription)
$11.99
$21.99
$24.99
$44.99
Email Marketing
Online Appointments
Ecommerce
X
X
Ecommerce Automation
X
X

GoDaddy Alternatives


GoDaddy

Webador

Wix

Shopify

Weebly

Pricing

From $9.99 per month

From $10 per month

From $14 per month

From $29 per month

From $9 per month

Hosting Included?

Yes

Yes

Yes

Yes

Yes

Number of Templates

100+

42

950+

81

75

Blogging Functionality

Good

Good

Good

Good

Advanced

Ecommerce Functionality

Good

Basic

Advanced

Advanced

Advanced

Email Marketing Functionality

Advanced

No

Good

Advanced

Advanced

Responsive Design

Yes

Yes

No

Yes

Yes

Analytics & Reporting

Basic

Basic

Basic

Advanced

Basic

GoDaddy vs Webador

Webador is more affordable than GoDaddy but offers slightly more basic website-building solutions. Like GoDaddy, it’s intuitive and easy to use. However, its e-commerce tools are on the basic side, and it has no email marketing functionality. We’d recommend GoDaddy unless you’re on a tight budget where every cent counts. 

GoDaddy vs Wix

Wix is arguably the world’s most powerful website builder, offering excellent design flexibility. However, it’s a little more difficult to use than GoDaddy and is a better choice if you want to spend some time personalizing your site. GoDaddy's packages are also more holistic, and pricing is inclusive of all the tools - marketing, appointments, store - whereas Wix's tools often come at an additional cost that is only evident when you're in the marketplace after you've built your site. We’d suggest going with GoDaddy if your priority is getting online fast. 

GoDaddy vs Shopify

Shopify is a leading online store builder that’s designed specifically for e-commerce. GoDaddy tools are better integrated, so you don't have to spend much time trying to make those tools look and function how you want them to. There's more of a learning curve with Shopify so it could be better for larger e-commerce sites with dedicated site managers. It’s a powerful option if you want to build your own store, but GoDaddy stands out as a much better choice for general business and personal websites. 

GoDaddy vs Weebly

Weebly is a versatile website builder that, like GoDaddy, has a mix of online store and website-building tools. It’s also quite easy to use, though it’s not quite as simple as GoDaddy. However, it does offer more design customization. We’d suggest Weebly for online stores that may be too large for GoDaddy’s platform.

GoDaddy GoDaddy Visit Site

Bottom Line

The GoDaddy website builder is a versatile option, perfectly tailored for users of all skill levels on their e-commerce journey. With its user-friendly editor and AI tools that require no coding or specialized skills, you can effortlessly create a powerful online store. Unlocking a selection of e-commerce and online booking tools, GoDaddy equips you with everything you need to succeed in the competitive online marketplace.

GoDaddy remains competitively priced, making it an attractive choice for entrepreneurs. Moreover, new users can enjoy a seven-day free trial to experience its capabilities firsthand. While advanced customization tools may be limited, GoDaddy is the go-to solution for a fast, hassle-free website builder that drives your e-commerce success.

Experience the convenience of GoDaddy's website builder and confidently unlock your online success. Even more so, with the addition of GoDaddy Airo™, users gain an unparalleled advantage, leveraging AI-powered solutions further to streamline the creation and management of their online presence, making it faster and more intuitive to launch and grow their business in the digital arena.

Frequently Asked Questions
How to transfer a domain to GoDaddy? +-

To transfer a domain to GoDaddy, you first need to ensure it’s unlocked with your current registrar. Next, log in to your GoDaddy account, head to the domains page, and search for the domain you want to transfer. Follow the prompts to transfer it. Head to the GoDaddy Help Center for a detailed guide.

Who owns GoDaddy?+-

The GoDaddy website builder is owned by the GoDaddy Group Inc. This group was founded in 1997 by entrepreneur Robert Parsons, and it has grown to become an industry leader in everything from hosting and domain names to website building.

Is GoDaddy website builder really free? +-

GoDaddy offers a free-forever plan that includes basic website building features. However, you will need to upgrade to a paid plan to access premium features, connect a custom domain, or sell products or services online.

Daniel Blechynden writes for Top10.com and specializes in tech, with a focus on web hosting and website building, personal finance and investing, the sciences, and digital marketing. He holds degrees in Chemistry and Marine Science from the University of Western Australia and has written for a number of leading publications, including TechRadar, Tom's Guide, CampingAussie.com, and IT Pro Portal.

GoDaddy reviews

Excellent • Reviews 92,940
on
Excellent
84%
Great
5%
Average
2%
Poor
1%
Bad
8%
Sort by
William Smith
6 hours ago
Easy to use and great support when…
Easy to use and great support when needed
PG
PATHFAST GUITAR GUY
6 hours ago
Should Have Started with GO DADDY!
I have worked with several web developers. Companies, Upwork, Independent and ALL have come up short. Go Daddy's pricing are way better! I look forward to award winning customer service as I continue on my website and business journey. Check us out at PATH2FAST.
CD
Clark Delethia
6 hours ago
I felt real Customer Service!
Thank you Pierre for your patience and kindness as you thoroughly walked me through my email product. Your customer service ROCKS!
TF
Tom Florence
6 hours ago
On a very complex issue
On a very complex issue, the service person spent 2 hours with me and walked me through a solution. I have NEVER experienced better service anywhere.

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