We earn a commission from brands listed on this site. This influences the order and manner in which these listings are presented.
Advertising Disclosure

Shopify Website Builder Review (2024)

Get 3 days free + 1 month for $1
By Daniel BlechyndenBy Daniel Blechynden -
Last Updated: May 19, 2023
2,157 reviews
by
logo-SHOPIFY
Visit Site
Price
From $29/month
Free Version
No
SEO Features
Yes

Our Verdict

Is Shopify Worth Signing Up For?

Shopify stands out as one of the best online store builders we’ve seen. It’s targeted at beginners, but it comes with advanced Ecommerce and marketing tools for stores of all shapes and sizes.

Price
From $29/month
Free Version
No
SEO Features
Yes

Shopify at a Glance

8.2
Editor Score

Easy-to-use

Beginner's site editor, full design flexibility, 1,000s of free design themes
9.0

Website Packages

Ecommerce packages for online stores
8.0

Reliability

Free SSL certificate, PCI compliant sites
8.0

Customer Service

24/7 live chat, email and phone support
9.0

Integrations

Social media integrations, free marketing tools
7.0

Shopify Pros & Cons

PROS

Very easy to use
Excellent support
Competitively priced

CONS

Editor is a little limited
Unable to add custom code

Top Shopify Reviews

MS
Mrs Smart
Quick delivery
Ordered on Monday through shopify, item delivered 3 days later! Been wanting a long long coat to wear while on mobility scooter for a year and it's everything I wanted. Well pleased with the service and promptness of delivery.
Paulius Naudžiūnas PapaLemon
Lives were saved today
Half of the review will have nothing to do with the company but more about my current situation. I have a grandma that is very sick and can barely walk and needs constant medical attention. She has two children that refuse to help or take care of her, and I didn't want to see her suffer more than she needs, so I took her care into my hands. I had to quit my job to help her out, and my own financial situation is the worst it has ever been. This morning I woke up, and saw that I've got an email about an outstanding bill of 171€ that I had to pay. Once I saw that, I thought that's going to be it, I'll have to sell a kidney or go stealing to pay this off. I've tried cancelling the account and closing the shop from my side, but it didn't help, so I thought that's it for me. I've contacted the support, and an angel named April came to assist me. She was very understanding listened me out, and helped with closing the shop and got rid of the bill. I can't express how much this means to me right now, I'm literally in tears while writing this... Thank you so much for the amazing support experience and exceptional support! May god bless you all ❤
Domenico Milanesi
Ma certo che ce ne vuole di coraggio..
Ma certo che ce ne vuole di coraggio... le recensioni negative pertinenti saranno si e no tre o quattro tutte le altre recensioni negative sono fatte da IGNORANTI incredibili che pensano che Shopify sia un venditore di prodotti, dai frullatori, ai vestiti ecc... ma la volete capire o no che Shopify è il produttore della piattaforma ove semmai si sono serviti i truffatori per fregarvi? Come prendersela con la Fiat se andate a fare benzina e vi mettono l'acqua nel serbatoio, UGUALE UGUALE, l'ingnoranza è tollerabile ma non fino a questo punto, BASTA!!! BASTA!!! BASTA!!! Shopify fa il suo mestiere PAUROSAMENTE bene, manca ad esempio per il mio caso una APP che gestisca gli appuntamenti anche in Italiano e che sia integrata e non da pagare a parte a terzi, per il resto è certo un poco macchinoso all'inizio e c'è da perderci non poco tempo anche per chi ne mastica da anni di sta cosa, ma è come andare in bicicletta, qualche ginocchio te lo devi sbucciare.... Quello che trovo assurdo è che Shopify non intervenga in queste recensioni CHE NON C'ENTRANO ssolutamnete nulla con il prodotto in se ma sono solo sfoghi di IGNORANTI che si sono fatti fregare da qualche manigoldo che ha fatto il suo e-commerce utilizzando shopify... ne ho vista una addirittura che diceva, "sono stato fregato da tizio che a sua volta è collegato con Shopify" Altre negative ma COSTRUTTIVE ED IMPORTANTI sono quelle di chi si è visto chiuso il sito senza alcuna ragione, di chi ha messo in moto i sistemi di pagamento per i propri clienti con il POS di Shopify e si è visto addebitare 2 volte il costo senza ricevere i denari indietro, quelli di chi chiuso l'abbonamento si è visto addebitare comunque i costi annuali o mensili queste si che sono recensioni molto utili anche se negative. Io dal canto mio non ho messo in piedi pagamenti con il loro POS ne lo farà mai e nemmeno con PAYPAL visto quanto è facile essere truffati (dagli acquirenti), per cui non corro alcun rischio, se e sottolineo se, dovessi disdire, so già che dovrò rifare la carta di credito, ma questa è una stortura del sistema bancario è con l'ABI che bisognerebbe incazzarsi e che permette che vengano perpetuate certe nefandezze.
See all Shopify reviews

How do I know I can trust this Shopify review?

Top10.com authors, contributors, and editors are serious about research. We combine our own experience with the services we recommend, with reviews that come from verified users–just like you! Together, with reviews from industry experts, we find the Top 10 best products and services to make sure you can choose with confidence and ease.

Shopify Shopify Visit Site

Overview

Ecommerce giant Shopify claims to power more than 1,700,000 businesses across the world. It targets beginners and those creating their first online store, but it has the infrastructure and advanced tools for enterprise-level stores too. 

With Shopify, you will have access to an all-in-one site creation solution. Along with the native website/store editor, there’s built-in hosting and a suite of Ecommerce management tools.

There are numerous guides and helpful tutorials available to aid those building a new store. You can also add extra functionality with third-party apps or import a custom theme to ensure your store looks exactly the way it should. 

How Shopify Works

There’s a 14-day free trial available that enables you to test Shopify. The signup process is easy, although you will need to spend a few minutes adding a decent amount of information.

The Shopify dashboard is excellent, with menu options clearly outlined on the left of the screen. All new users will benefit from built-in tips outlining recommended tasks. The main downside here is the Shopify theme editor, which is a little confusing at times. 

Shopify Features and Tools

Shopify offers a huge range of integrated tools and features to help you create and manage a powerful online store. 

Shopify App Store

The Shopify App Store contains thousands of native and third-party apps that you can use to add functionality to your store. Some of these can get expensive, but many are free or have a free tier. 

Hatchful logo maker

Hatchful, Shopify’s free logo maker, is designed to help you create high-quality, attractive logos that you can use in your store. It’s intuitive and easy to use, and you should be able to design your own logo in minutes. 

Shopify Exchange marketplace

Those who want to skip the store creation process and jump straight into selling will love Shopify’s Exchange marketplace, where you will find listings for thousands of established online stores with verified sales data and attractive custom designs for sale. Purchase a fully operational store and get started without the fuss. 

How to Create a Website with Shopify

Your new Shopify store will be automatically created when you start a new account or free trial. Editing and store customization can be completed by navigating to the Online Store menu option on the bottom left of the main dashboard. 

Shopify offers 12 free and 120 premium themes. Premium themes range from $180 to $360 each. You can also upload your own custom theme, and there are numerous third-party marketplaces across the web. 

Shopify theme store

All templates are fully responsive and optimized for mobile, and you can change your theme at any point in time. The Shopify mobile app comes with various store management tools, but you aren’t able to edit the site from within the app. 

Unfortunately, the Shopify theme editor has limited design flexibility. However, if you have technical skills, you can fine-tune your site’s appearance by editing your code files. 

On the plus side, there’s a decent number of customization and layout options. You can specify global color and font settings, and product page layouts can be changed significantly depending on your theme. 

Shopify theme editor

Adding content to your product pages and blog posts is done through the Shopify dashboard rather than the editor. This process is also quite straightforward, but dealing with content and layout tools in two completely separate places is a bit frustrating. 

There’s no built-in design assistant, but the selection of customizable keyboard shortcuts is excellent. All edits are updated in real time, enabling you to preview the mobile and desktop versions of your site within the editor. Stores can be exported by exporting your theme files and the CSV files containing product information. 

Overall, the Shopify editor does what it needs to, even if it is slightly underpowered and confusing. You will need code knowledge or the assistance of a developer to make major customizations, but the basics shouldn’t take too much time to get the hang of. 

Adding Multimedia to Your Shopify Store

You can upload images directly from your computer or mobile device, and the most common file types are supported. But it’s difficult, if not impossible, to import media directly from a third-party app. The exception here is videos, which can only be added by embedding a URL from YouTube or another platform. 

There are no media editing tools within the store editor, but product media can be edited slightly when customizing product listings. There’s a large stock photo library, but the rest of the media management options are a bit of a letdown. 

Marketing Functionality

Shopify offers advanced marketing functionality. You can connect Facebook, Instagram, and other social media accounts for streamlined social media marketing. A decent blogging tool and blog manager are available, enabling you to add custom content. 

Built-in email marketing is available via the Shopify Email platform, and there are tools to run high-quality Facebook and Google Shopping ads. All marketing streams come with advanced analytics and reporting, and you can add even more advanced tools with apps from the Shopify App Market. 

SEO Functionality and Add-Ons

Shopify offers decent SEO functionality that will enable you to land high search engine rankings—if it’s used properly. There are various resources available via the Shopify Help Center outlining SEO best practices, and we’d recommend using them. 

Shopify automatically generates sitemap.xml and robots.txt files, which are essential for SEO. You can add meta-titles and meta-descriptions to all pages and products, and you can add things like image tags and alt text to further boost your SEO score. SEO plugins can also be added from the Shopify App Store. 

Ecommerce 

As the world’s leading Ecommerce store builder, Shopify naturally offers way too many features to list here. You will have access to advanced order, inventory, and customer-management panels. For example, you can link your inventory database to your physical store, automatically updating stock as items are purchased. 

Abandoned cart recovery is simple, and your product pages can be customized as required. You can add numerous product variants, offer discount codes or coupons, and accept payments through any of a number of popular gateways.

Shopify Ecommerce on mobile

Payment Processing

When you consider that simplicity is one of the major selling points of Shopify as an Ecommerce site builder, it’s no surprise how much emphasis was put on integration. This is particularly noticeable when it comes to the payment options that Shopify offers.

For starters, your online store will instantly be compatible with more than 100 external payment gateways. From Paypal to Stripe, Shopify makes it easy to accept payment from just about anywhere in the world.

Where Shopify really starts to pull ahead of the pack is with its social media Ecommerce integration. By allowing you to sell directly from your Facebook, Twitter and Pinterest pages, Shopify has made it easier than ever before for your customers to purchase from you

Scalability

Shopify is designed for Ecommerce experts and beginners alike - making it perfect for scalability. Its fully-customizable online stores are ready to be adjusted as you require and your business grows. You never have to worry about changing to a new Ecommerce platform as you can access unlimited bandwidth and import or export product data in a click. There’s no limit on the number of products you can sell with unlimited product inventory and unlimited customer data ensures you profit from every interaction in your online store.

Shopify Customer Support

All users will find various tips and suggestions built into their Shopify dashboard. The Shopify Help Center contains comprehensive articles, guides, video tutorials, and how-to posts covering virtually everything you need to know. There’s also a community forum and various courses. 

Live support options include 24/7 live chat, which is usually fast and manned by knowledgeable support agents. You can also reach out to the Shopify team via email or request a callback 24/7, and the team will get back to you in a timely manner. 

Pricing & Special Offers

There are three standard Shopify plans ranging from $29 to $299 per month. Shopify Lite ($9 per month) lets you add a buy button to an existing website, and Shopify Plus offers custom solutions for enterprise-level stores. A 14-day free trial is available for all new users. Annual discounts aren’t available, and you can only connect one store to each account. 


Basic Shopify
Shopify
Advanced Shopify
Price (monthly)
$29
$79
$299
Team members
2
5
15
Inventory locations
Up to 4
Up to 5
Up to 8
Third-party transaction fee
2.0%
1.0%
0.5%
International pricing
No
Yes
Yes

Shopify Alternatives


Shopify

WordPress.com

Squarespace

Wix

Pricing

$29 to $299 

$4 to $45

$12 to $40

$14 to $49

Hosting Included?

Yes

Yes

Yes

Yes

Number of Templates

81

Thousands

60+

Almost 1000

Blogging Functionality

Good

Good

Advanced

Advanced

Ecommerce Functionality

Advanced

Good

Good

Basic

Email Marketing Functionality

Advanced

With plugin

Good

Great

Responsive Design

Yes

Yes

Yes

Yes

Analytics & Reporting

Advanced

Advanced

Advanced

Good

Shopify Shopify Visit Site

Bottom Line

Shopify has a well-deserved reputation as the world’s leading online store builder. It offers an excellent selection of Ecommerce tools, its customer service is great, and there are numerous built-in marketing and analytics tools. 

The Shopify store editor is a little limited. Still, you can edit your code files for extra customizability. Ultimately, Shopify is one of our leading choices for creating a new online store. You will need to look elsewhere if you want any other type of website or blog.

Frequently Asked Questions
Who uses Shopify? +-

Shopify is used by millions of online store owners across the world to create and manage stores of all shapes and sizes.

How much does it cost to build a Shopify website?+-

Basic Shopify stores can be built with a $29/month subscription. But note that premium themes can cost hundreds of dollars, and premium add-ons can cost tens to hundreds of dollars per month.

Is Shopify worth it for a small business? +-

Shopify is a good choice for ecommerce businesses or those who want to sell online. It’s not a great option for simple small business websites that aren’t planning to sell online.

Daniel Blechynden writes for Top10.com and specializes in tech, with a focus on web hosting and website building, personal finance and investing, the sciences, and digital marketing. He holds degrees in Chemistry and Marine Science from the University of Western Australia and has written for a number of leading publications, including TechRadar, Tom's Guide, CampingAussie.com, and IT Pro Portal.

Shopify reviews

Bad • Reviews 2,157
on
Excellent
9%
Great
3%
Average
3%
Poor
3%
Bad
83%
Sort by
MS
Mrs Smart
3 days ago
Quick delivery
Ordered on Monday through shopify, item delivered 3 days later! Been wanting a long long coat to wear while on mobility scooter for a year and it's everything I wanted. Well pleased with the service and promptness of delivery.
Paulius Naudžiūnas PapaLemon
1 week ago
Lives were saved today
Half of the review will have nothing to do with the company but more about my current situation. I have a grandma that is very sick and can barely walk and needs constant medical attention. She has two children that refuse to help or take care of her, and I didn't want to see her suffer more than she needs, so I took her care into my hands. I had to quit my job to help her out, and my own financial situation is the worst it has ever been. This morning I woke up, and saw that I've got an email about an outstanding bill of 171€ that I had to pay. Once I saw that, I thought that's going to be it, I'll have to sell a kidney or go stealing to pay this off. I've tried cancelling the account and closing the shop from my side, but it didn't help, so I thought that's it for me. I've contacted the support, and an angel named April came to assist me. She was very understanding listened me out, and helped with closing the shop and got rid of the bill. I can't express how much this means to me right now, I'm literally in tears while writing this... Thank you so much for the amazing support experience and exceptional support! May god bless you all ❤
Domenico Milanesi
2 weeks ago
Ma certo che ce ne vuole di coraggio..
Ma certo che ce ne vuole di coraggio... le recensioni negative pertinenti saranno si e no tre o quattro tutte le altre recensioni negative sono fatte da IGNORANTI incredibili che pensano che Shopify sia un venditore di prodotti, dai frullatori, ai vestiti ecc... ma la volete capire o no che Shopify è il produttore della piattaforma ove semmai si sono serviti i truffatori per fregarvi? Come prendersela con la Fiat se andate a fare benzina e vi mettono l'acqua nel serbatoio, UGUALE UGUALE, l'ingnoranza è tollerabile ma non fino a questo punto, BASTA!!! BASTA!!! BASTA!!! Shopify fa il suo mestiere PAUROSAMENTE bene, manca ad esempio per il mio caso una APP che gestisca gli appuntamenti anche in Italiano e che sia integrata e non da pagare a parte a terzi, per il resto è certo un poco macchinoso all'inizio e c'è da perderci non poco tempo anche per chi ne mastica da anni di sta cosa, ma è come andare in bicicletta, qualche ginocchio te lo devi sbucciare.... Quello che trovo assurdo è che Shopify non intervenga in queste recensioni CHE NON C'ENTRANO ssolutamnete nulla con il prodotto in se ma sono solo sfoghi di IGNORANTI che si sono fatti fregare da qualche manigoldo che ha fatto il suo e-commerce utilizzando shopify... ne ho vista una addirittura che diceva, "sono stato fregato da tizio che a sua volta è collegato con Shopify" Altre negative ma COSTRUTTIVE ED IMPORTANTI sono quelle di chi si è visto chiuso il sito senza alcuna ragione, di chi ha messo in moto i sistemi di pagamento per i propri clienti con il POS di Shopify e si è visto addebitare 2 volte il costo senza ricevere i denari indietro, quelli di chi chiuso l'abbonamento si è visto addebitare comunque i costi annuali o mensili queste si che sono recensioni molto utili anche se negative. Io dal canto mio non ho messo in piedi pagamenti con il loro POS ne lo farà mai e nemmeno con PAYPAL visto quanto è facile essere truffati (dagli acquirenti), per cui non corro alcun rischio, se e sottolineo se, dovessi disdire, so già che dovrò rifare la carta di credito, ma questa è una stortura del sistema bancario è con l'ABI che bisognerebbe incazzarsi e che permette che vengano perpetuate certe nefandezze.
franck coste
4 weeks ago
au top :) de beau thème pour les…
au top :) de beau thème pour les boutiques.

Copyright © 2009 - 2024 Natural Intelligence Ltd. All Rights Reserved.

Mailing address:

4023 Kennett Pike #50055

Wilmington, DE 19807

Top10.com is designed to help users make confident decisions online, this website contains information about a wide range of products and services. Certain details, including but not limited to prices and special offers, are provided to us directly from our partners and are dynamic and subject to change at any time without prior notice. Though based on meticulous research, the information we share does not constitute legal or professional advice or forecast, and should not be treated as such.

Reproduction in whole or in part is strictly prohibited.

As an Amazon Associate we earn from qualifying purchases.