Astrology.com

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Is Astrology.com Trustworthy?

When searching for an online psychic, one of the main concerns is trustworthiness. There’s no denying the existence of bad actors and frauds, who cast a dubious shadow over the field and its more legit practitioners. So how do you separate the 2? How can you tell a legit psychic from somebody just out for your money?

The short answer is you can’t. Psychic readings are by nature mysterious, personal, and unquantifiable. However—there are some fairly reliable criteria that, when applied to a psychic or psychic website, can either weed out questionable practices or spotlight the signs of a transparent, honest business. Here’s how Astrology.com looks under scrutiny:

Screening process?

Yes. Astrology.com doesn’t offer in-house, live psychic readings, but acts as an affiliate for Keen (another psychic reading and astrology site). Customers can choose from various categories including love and relationships, psychics, and tarot, to find a suitable psychic, see ratings and reviews, as well as an in-depth background for each person. There is an option to chat online, have a phone call, or a video call — the choice is yours.

The good news is that the top rated psychics here are all thoroughly vetted, and have anywhere up to 40,000 independent reviews, while the feedback from customers is clearly listed. This means you can select the psychic with the best feedback in the area you are interested in. If you're not satisfied with your first call, all you have to do is fill out Keen’s Customer Support Form with the details, and they promise to respond within 72 hours and resolve the problem.

Psychic bios?

Yes. Since Astrology.com is hosted by Keen, it boasts the same transparency features and informational tools. That means personal bio pages for each psychic with descriptions about their experience, specialties, and backgrounds. The bio pages are detailed and provide a good glimpse into each practitioner’s personality and approach, a major benefit for customers who prefer to use a psychic they feel a connection to. 

User reviews?

Yes. Every bio page features user reviews with star ratings and personal experiences. Top-rated psychics have as many as 30,000 reviews, while even the less popular readers boast reviews in the double or triple digits, arguably more than enough to get a taste for how others felt about that psychic’s services. 

Community resources?

Yes. You could say that this is Astrology.com’s main feature. From articles on crystal therapy, healing arts, and horoscopes, to dream dictionaries, free games, and how-to guides, Astrology.com’s extensive website shows that it’s deeply invested in its field and focused on providing its visitors with knowledge and opportunities for engagement.    

100% money-back guarantee?

Yes and no. Astrology.com offers a 100% satisfaction guarantee for customers who express dissatisfaction with a service. The customer support form makes it easy to reach out, and the siet promises a response within 72 hours, though it isn’t explicit about what type of refunds will be issued. 

VERDICT: TRUSTWORTHY

Astrology.com has the backing of Keen, a major psychic reading platform with millions of dedicated customers and a strong customer service policies. It also features a ton of free resources and community engagement tools, as well as detailed descriptions on each psychic and user reviews to add to its transparency. 

A final note about trustworthiness

Given the nature of psychic readings, it’s impossible to determine with absolute certainty the legitimacy of a practitioner. Furthermore, there are factors that can influence the success or failure of a reading that may have nothing to do with the legitimacy of the psychic. For that reason, make sure you choose a psychic that specializes in your field of inquiry, and communicate your questions and goals clearly. Nothing’s black and white when it comes to psychic readings—hey, that’s part of the fun, right?—but judging online psychics by certain criteria can drastically increase your chances of finding one who’s in it for the right reasons. 

Pricing & Special Offers

The pricing structure for live psychic readings are as per Keen’s rates. These are currently 10 minutes for $1.99, or the first 3 minutes free.

There is a flat rate for digital readings, which are sent through to the customer after filling in personal details (such as their date and time of birth). These include horoscope readings for the year or month, tarots, and love scores and compatibility reports. Prices vary and currently range from $8.95 to $24.95.

Last updated: October 2019

Types of Psychics & Services

Psychics

As mentioned above, there are psychics available in a number of different categories (via Keen) to suit a wide range of customer needs, as well as more general psychics if you are looking for a broader reading.

Astrology reports

You will find a number of free articles relating to grounding elements, moon cycles, the cosmic calendar, male and female sides to all the zodiac signs, astrology calendar, free birth chart, and plenty more.

 The site also offers in-depth astrology reports for guidance, which are delivered digitally online and via email. With instant delivery, these are reports generated through specialized software rather than an astrologer creating them by hand. Not that software generated reports can’t give great insight, but be aware you aren’t purchasing an astrologer’s services directly.

 Horoscopes

Astrology.com has many free horoscope readings that can be viewed, relating to your general life, romantic relationships, and career. These can be found as yearly, monthly, weekly, or daily overviews.

 There is also a horoscope app available to download, which offers a touch-friendly zodiac wheel and over 30 categories of free daily, weekly, monthly, and yearly horoscopes, from “Daily Quickie” to “Yearly Career.”

Tarot

You can select tarot cards for a free online daily or yearly tarot reading on the site. This includes love forecasts and potential matches, as well as career and yin yang tarot readings.

What’s Unique About Astrology.com

Astrology.com is great for both zodiac beginners and pros who are seeking in depth readings and answers. The wealth of free, up to date articles and readings on the site, as well as the instant premium personalized readings set this site apart from its competitors. The companion app allows customers to check daily horoscopes and forecasts with ease, and offers a visually pleasing and lighthearted approach to the astrological world.

There’s also a wide range of astrology, horoscope, and tarot readings to explore, which cover niche areas such as the Chinese zodiac, karma, and numerology.

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Customer Support

Unfortunately, there is no email address or phone number to be found on the website, and the only option available if you need support or to get in touch with someone is via the feedback form. However, there is no mention of how long you can expect to wait to receive a reply, or if you will receive one at all.

Bottom Line

Astrology.com is a fitting site for beginners looking to dip their toes into horoscopes or tarot, or anyone who simply wants to keep up to date with their daily forecast. For novices, the paid digital readings on offer will be insightful and valuable, but for pros, these may not be detailed or specific enough. When it comes to subjects like astrology, your personal preference for a particular site will usually be the deciding factor for which one you end up using regularly, as the majority of them offer similar tools and services.

If you’re seeking a live psychic service, this isn’t your go-to site, but the affiliate link to Keen’s psychics does still make this possible.