Keen Review

Top10.com StaffByTop10.com StaffOct. 02, 2019

In a Nutshell

Love is complicated, mysterious, and the key to so much of our happiness. The psychic advisors on Keen specialize in love and relationships and use tarot readings, astrology, channeling, and a host of other psychic skills to help you in your journey. Psychics are available 24/7 by phone, chat, or through the Keen mobile app. The site empowers you by helping you answer your most pressing questions—and has hosted more than 35 million conversations.

pros

  • Psychic advisors available 24/7 by phone, chat or Keen app
  • Affordable rates - as low as $1.99 per minute
  • Money-back guarantee

cons

  • Search function is somewhat limited
  • No video chat option

Keen Keen Visit Site

Is Keen Trustworthy?

When searching for an online psychic, one of the main concerns is trustworthiness. There’s no denying the existence of bad actors and frauds, who cast a dubious shadow over the field and its more legit practitioners. So how do you separate the 2? How can you tell a legit psychic from somebody just out for your money?

The short answer is you can’t. Psychic readings are by nature mysterious, personal, and unquantifiable. However—there are some fairly reliable criteria that, when applied to a psychic or psychic website, can either weed out questionable practices or spotlight the signs of a transparent, honest business. Here’s how Keen looks under scrutiny:

Screening process?

Yes. Keen features hundreds of psychic readers, but the screening process is different than many other sites. Prospective psychics contact Keen and are allowed to create their own listing, which can take a matter of minutes. The psychic is then given a toll free number and can start receiving calls and chats.

The screening process is done on a sort of crowdsourcing basis. Users can post reviews on psychics and decide which psychics to use based on previous reviews. It’s not as rigid as on other sites, but it allows users to create their own quality control.

User reviews?

Yes. Not only do user reviews appear under each psychic’s page, but they are plentiful. On a random search for psychics we found user reviews numbering between 91 and 13,000. Allowing users to express their thoughts and experiences in their own words shows that Keen has faith in its psychics and wants to provide its visitors as much information as possible in order to find the right fit. 

Psychic bios?

Yes. Every psychic has their own page with personal information about their expertise. Our only complaint is that the quality of the bios varied wildly—some were clean and readable, with easy-to-scan bullet points and well-written descriptions, while others were poorly formatted or featured misspellings and grammatical errors. Nonetheless, each page offers a glimpse into the psychic’s specialties and experiences is likely to assist in the decision-making process. 

Community resources?

Yes. The inclusion of informative, non-branded articles and community forums shows that a site is invested in its field and larger community. Keen does offer a nice selection of articles on an array of topics, including dreams, tarot tips, and spiritual ephemera. The articles were descriptive and well-written enough to convince us they aren’t simply for show or clickbait. While we would’ve liked to see some more community engagement, the article library shows that Keen is invested in its field and interested in providing its visitors more than paid services. 

100% money-back guarantee? 

Yes. Keen’s refund policy does come with a few stipulations, but it demonstrates respect for its customers and faith in its practitioners. 

VERDICT: TRUSTWORTHY

Keen’s willingness to let user reviews feature prominently on each personal bio page reflects positively on its trustworthiness. It would’ve been nice to see more care put into user bio pages, but with the amount of screening, transparency, and information available, we feel that Keen has its customers’ interests at heart.  

A final note about trustworthiness

Given the nature of psychic readings, it’s impossible to determine with absolute certainty the legitimacy of a practitioner. Furthermore, there are factors that can influence the success or failure of a reading that may have nothing to do with the legitimacy of the psychic. For that reason, make sure you choose a psychic that specializes in your field of inquiry, and communicate your questions and goals clearly. Nothing’s black and white when it comes to psychic readings—hey, that’s part of the fun, right?—but judging online psychics by certain criteria can drastically increase your chances of finding one who’s in it for the right reasons. 

Pricing & Special Offers

Try out Keen with risk-free pricing. You’ll get 3 minutes for free and some psychics offer an initial rate of 10 minutes for $1.99.

The site is a collection of independent contractors who charge their own rates. This ranges from as cheap as $1.99 per minute to some psychics who charge as much as $34 per minute. Most advisors charge between $2-$10 per minute.

Whichever psychic you contact, know that if you aren’t happy with the reading you can make use of the refund policy, which credits your account (up to $25). You must fill out the relevant support form within 72 hours of the reading and you are limited to only 1 refund or credit every 30 days.

*Pricing last updated: October 2019

Types of Psychics & Services

Keen has hundreds of psychic readers available to give you advice. Readers on Keen have many specialties including love advice, career guidance, tarot cards, and medium.

Here are some of the services available: 

Love & Relationships 

Keen puts a big emphasis on helping people solve the riddles of love. You can find a wide variety of advisors who are well-experienced in dealing with matters of the heart. This can be whether or not a relationship has a future, if your new squeeze is ready to move on, or if your days of being alone are going to end soon.

Life Questions 

When you’re facing a major junction in life, it can be tough to go it alone. This can be a career change, a move, or any number of big decisions that can be overwhelming. On Keen, you can find advisors who can take a look at what you’re facing, and help you get some peace of mind.

Tarot Readings 

A tarot reading is a time-tested way to answer questions about yourself. Though often mistakenly seen as a way of predicting the future, tarot readings actually allow a trained reader to learn about the client and reveal things they maybe didn’t know about themselves.

Spiritual Readings 

In the office and out in traffic, we tend to think that the material world is all there is. Psychic readers who specialize in the spiritual world, peel back the material layer and give us a window into the spiritual realm that surrounds us. These readings can show a greater meaning to life, in the layers of spirituality that surround us at all times.

Psychic Mediums 

Nothing can compare to losing a loved one. Beyond the heartache, there’s often the feeling of missed opportunity – all the questions left unasked and all the things we wish we’d said. While you may never find the answers to the questions you never asked, a psychic medium can offer to pass onto the other side and communicate with the ones you’ve lost.

Other Categories 

Keen hosts psychics specializing in financial advice, numerology, pet psychic readings, Feng Shui, dream interpretation, and a variety of Astrology from Mayan to Chinese. In addition, the site provides answers to Spanish-speaking clients, with “psiquicos” available to help those who prefer their reading in Spanish.

What’s Unique About Keen?

Crowd-sourced psychic readings

Keen uses customer feedback to rank psychics, meaning you’re not just selecting from a list of psychics arbitrarily picked by the website. Instead, you can instantly search the most popular and highly rated psychics in every category and make your selection. You can then be part of the process afterwards by leaving a positive or negative review.

Callback option

If a psychic reader isn’t available, you can take advantage of the callback option. Simply make a callback request and your psychic will call when they are free. Making the request is done by clicking a box next to the psychic’s listing title, which will take you to a menu where you write how long you’re willing to wait. This option keeps you from missing out on a reading and should ensure that if you’ve built up a relationship with a particular reader, you’ll be able to reach them when needed.

Satisfaction guarantee

Keen offers a satisfaction guarantee – though there are some caveats. You have to fill out the request within 72 hours of the psychic session, you can only file one a month, and if approved, you get up to $25 to your account, not cash back. Nonetheless, if you’re testing out different psychics, knowing that you can get the session credited to your account if you aren’t happy should make the decision easier.

Top Rated Psychics at Keen

1. Psychic Name: Winter Plays

Specialties: Prosperity, money, women's issues, destiny, life path, career, LGBTQ issues

Tools: Affirmations, reiki, empath, tarot, clairsentient

Reading Style: Intuitive

Testimonials:

  • Rae Moni (3/24/2019) “He’s the only one that I ever want to talk to. He’s always accurate, kind, nonjudgemental, and always offers the best advice. He’s totally worth the price and will not stir you wrong. Absolutely, the best.”
  • Heather 766660 (9/26/2019) “Honest and caring, did not sugar coat, picked up on my situation. Now to have patients and sit back for things to happen. I will be back for another reading. I would recommend ?”
  • Member43176164 (12/28/2018) “That was a spiritual conversation... very healing.”
  • Nef (9/26/2018) “Connected quickly and provided such great detail!”

2. Psychic Name: Airella Charmeine

Specialties: Pets/animals, money, love/relationships, career, spirit guides

Tools: Affirmations, empath, tarot, dream exploration, clairvoyant

Reading Style: Positive, empathic

Testimonials:

  • User087203 (22/05/9019) “Sweet personality and good reading... she put my mind at ease.... thank you again.”
  • Joinnj 05/11/2019 “What a shocker!! First I thought well I’m desperate to believe her but was certain I’m prepared for disappointment. She told me my youngest son would indeed see me on mother’s d and it would be heartfelt coming from him. He’s been not ok for several years and doesn’t acknowledge me for anything. Let alone heartfelt. The day was just about over and I told myself I’m happy I didn’t put faith in the impossible she told me. Later my phone rang and it was him at my front door. He walked in gave me the biggest hug and a card that he wrote in himself that made me cry. It was beyond heartfelt. Had the best visit with him. Thank you and please call her now to get honesty and accuracy. Mind blowi.”
  • Member273474 (05/11/2019) “ I would recommend in a heartbeat! I pray that all we talked about happens. I have a definite good feeling about it! I will share with you when it does (keeping positive)! thank you for sharing your wonderful gift.”
  • Peter42 (05/11/2019) “Thank you for the clarity Airella, I feel all will fall into place soon enough. Sorry I got cut off, ran out of funds. I look forward to updating you soon, wonderful reader, God Bless”

3. Psychic Name: Psychic Guide Rena

Specialties: Breakups/divorce, money, love/relationships, commitment-phobia, destiny/life path

Tools: Astrology- western, Feng Shui, pendulum, tarot, affirmations

Reading Style: Sound channels, revealing

Testimonials:

  • Vabutterfly (05/08/2019) “Great insights and picked up immediately with my work situation which was amazing. I will call again and highly recommend you give her a call. She is the real deal. Thank you A++”
  • Doesjane (04/30/2019) “I enjoyed my first call w/Rena.She was warm, friendly & gave alot of insight & guidance.Throughout the call, she told me several things that I already knew were true.She is clearly very gifted.It was obvious to me that she had a strong desire to be helpful.”
  • Brunette Hunny (04/16/2019) “Wow amazing . First time calling and will definitely call again . Answered questions before asked! Best ever . Worth Far more than 5 stars”
  • SSkog (03/19/2019) “Rena is one of the best on Keen. She hits the nail on the head. I will keep calling her for advice”

Keen Keen Visit Site

Customer Support

If you have any questions regarding your account or you’d like some advice about psychic readings, you can find answers to most questions on Keen’s knowledge base or in the blog.

You can make use of the customer support form online to file a query, or call customer service during regular business hours (Pacific Time) at 1-877-533-6435.

If you’d like to request a refund for a psychic reading, fill out a refund request on a special online form that can be found on Keen’s website.

Bottom Line

Keen offers a novel approach to psychic reading that sets it apart from much of the competition. Through the use of customer feedback, users are able to determine for themselves which psychics are the best choice for them. This is what makes it in many ways, a user-guided psychic reading website. If you’re looking for answers, with Keen there’s a strong chance you’ve come to the right place.

Top10.com StaffByTop10.com StaffOct. 16, 2019
Our editorial staff is comprised of writers who are passionate about the world of online consumer services. We specialize in simplifying the process of choosing the right psychic reading network for your needs.
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