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Pride Counseling Online Therapy Review 2024

Specialized Therapists for the LGBTQ+ Community
By Crystal JacksonBy Crystal Jackson -
Last Updated: Mar 28, 2023
11 reviews
by
logo-PRIDE COUNSELING
Visit Site
Price
$65-$90/week
Modes of communication
Text, video, audio, and weekly live sessions
Accreditation
PhD, PsyD, LMFT, LCSW/LMSW, LPC
The listings featured on this site are from companies from which this site receives compensation. This influences where, how and in what order such listings appear on this site.

Our Verdict

Is Pride Counseling Worth It?

Pride Counseling provides therapy for people of all types, but has a special emphasis on helping members of the LGBTQ+ community. You can easily book live chat, phone, and video sessions that meet your schedule and are 100% discrete. When you sign up, the service will ask you a series of questions in order to determine which counselor to link you with. The service charges a flat rate per week and you can cancel anytime.

Price
$65-$90/week
Modes of communication
Text, video, audio, and weekly live sessions
Accreditation
PhD, PsyD, LMFT, LCSW/LMSW, LPC

Pride Counseling at a Glance

8.7
Editorial Score

Affordability

$60-$90 weekly, billed monthly, financial aid available
9.0

Therapist Network

Matched to therapists who specialize in LGBTQ community, licensed, therapists with 3 years and 1,000 hours of experience+
9.5

User Access

Accepts all people, accessibility preferences, discreet, available on any device
9.0

Communication Tools

Via phone, video & messaging, can reread messages anytime
8.0

Customer Support

Easily switch counselors, cancel anytime, contact form
8.0

Pride Counseling Pros & Cons

PROS

LGBTQIA+ specialty counseling
Affordable rate for multiple sessions
Treats an extensive list of mental health issues

CONS

Does not offer HRT letters in most cases
Doesn’t accept insurance, Medicare, or Medicaid

Top Pride Counseling Reviews

Michael Benson
This Is A Great Service
Once I found a therapist whom I connected with, my anxiety started to get better. It's great to have therapy in my own home and with a schedule that works for me!
Michael Theriault
My virtual therapy experience
My virtual therapy experience with my therapist has been nothing short of exceptional. From the moment we started, he created a safe and comfortable space where I could openly express myself. The transition from in-person to virtual therapy was seamless, maintaining a strong therapeutic connection despite the physical distance. The convenience and accessibility of virtual sessions have been incredibly beneficial, allowing me to easily fit therapy into my routine. My therapist's expertise, active listening, and tailored guidance have been invaluable, leading to meaningful personal growth and progress. His genuine support and empathy create an environment where I feel heard and validated. The user-friendly virtual platform ensures a smooth and secure experience, backed by his dedication to addressing any technical issues promptly. Overall, my virtual therapy experience has been transformative, and I highly recommend Pride Counseling.
Ro
Ronny
The best place for the lgbtq+ community
My therapist Katheryn Cloud is fantastic. Pride Counseling is really there for the lgbtq+ community.
See all Pride Counseling reviews

How do I know I can trust this Pride Counseling review?

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Pride Counseling Pride Counseling Visit Site

Overview

Pride Counseling Online Therapy Services Video Review

 

How Pride Counseling Works

Signing up 

The Pride Counseling signup process is quick and easy. You’ll have to provide your gender, preferred pronouns, sexual orientation, age, relationship status, and information about your past experience with therapy, if applicable. 

Screening questions check for self-harm and refer you to resources for immediate assistance. The website also specifies that it will not treat minors or those in the care of a legal guardian, those in crisis, those with court-ordered therapy, and those who don’t have a reliable internet connection. 

Furthermore, in the Frequently Asked Questions, you’ll find that many therapists on the platform will not provide letters of recommendation for Hormone Replacement Therapy due to the online nature of the service. Ask your individual therapist if they are willing/able to provide HRT letters if needed.

Getting matched with a counselor

Once you’ve signed up, you’ll be matched with a counselor within a few hours to a few days, depending on availability. You are not able to choose your therapist, but you can elect to be rematched if the one chosen for you is not a good fit. All prices are the same, and any counselor on Pride Counseling has a background in LGTBQ+ counseling. 

There are no reviews of specific counselors online, and you aren’t able to rate individual counselors. Additionally, there is no information on the site regarding blocking a therapist or adding them as a favorite. 

Booking sessions

Speak to your therapist to schedule a therapy session. You can review your therapist’s availability at the bottom of the “therapy room” screen and click to schedule an appointment. You can also message the therapist and request a particular time.

Messaging, live chat, live phone, or live video sessions are available, and you will utilize the therapy room to communicate with your therapist during a session. The therapy room is also where you can cancel or reschedule appointments as needed.

Features and Functionality of Pride Counseling

Are Pride Counseling Counselors Licensed Professionals? 

Pride Counseling counselors are licensed, trained, qualified, and experienced. They include licensed and accredited professional therapists, licensed clinical social workers, licensed marriage and family therapists, and accredited psychologists. There is a minimum requirement of a Master’s degree in a relevant mental health field with three years and 1,000 hours of experience. All specialize in LGBTQIA+ therapy.

Pride Counseling is a part of the BetterHelp community. Counselors can apply for Pride Counseling on BetterHelp’s website. The therapists hired are independent contractors who work for BetterHelp or one of its sister companies such as Pride Counseling. All credentials are verified in the hiring process.

Pride Counseling Specialties and Areas of Expertise

All Pride Counseling therapists specialize in counseling the LGBTQIA+ community. On top of this, they must meet state standards for licensure, including education, experience, and training. Profiles for Pride Counseling therapists will include their name, a personal statement, their specialties, relevant licensure, and reviews from past clients. 

The areas of expertise offered include the following.

  • Stress 
  • Anxiety
  • Issues with coming out
  • Relationships
  • Parenting
  • Depression
  • Addictions
  • Eating 
  • Sleeping
  • Trauma
  • Anger
  • Family Conflicts
  • Grief
  • Self-Esteem
  • Communication Problems
  • Life Purpose
  • Isolation/Loneliness
  • Self-Love
  • Social Anxiety and Phobia
  • Guilt and Shame
  • Post-traumatic Stress
  • Panic Disorder and Panic Attacks
  • Control Issues
  • Forgiveness
  • Caregiver Issues and Stress
  • Pregnancy and Childbirth
  • Divorce and Separation
  • Attachment Issues
  • Abandonment
  • Body Image
  • Mood Disorders
  • Impulsivity
  • Workplace Issues
  • Money and Financial Issues
  • Chronic Pain Illness and Disability
  • Women's Issues
  • Men's Issues
  • Sexuality
  • Midlife Crisis
  • Narcissism

Pride Counseling App

Pride Counseling is available as a mobile app. You can download it on either iOS or Android. This makes therapy more convenient than ever. The app offers all the same features as the website with the benefit of on-the-go mental health assistance. 

The app itself is free, but therapy services will cost the same as the online monthly subscription fee. Whether you choose a therapist on the website or on the app, all the licensed professionals are trained to provide inclusive counseling for the LGBTQIA+ community.

How Does the Pride Counseling App Work? 

You’ll find that the Pride Counseling app offers video chat, text chat, phone chat, and live therapy. You’ll be able to communicate directly with your therapist in the app’s therapy room. The straightforward interface has all the benefits of the website with all the convenience of an app.

Apple users rate Pride Counseling with 4.6 stars out of 5, while the app is rated 4.5 out of 5 stars on GooglePlay for Android and is rated E for Everyone.

Pride Counseling Customer Support

Help and support are available on Pride Counseling’s website as well as in the mobile app. You can read through a list of thorough Frequently Asked Questions, email customer support with your questions, or simply fill out a contact form for more assistance. 

Upon receiving an inquiry from you, PrideCounseling will send an automated message acknowledging receipt. The email further states that you’ll receive an individual response within one business day of your message. Business hours are listed as 9am-5pm PST Monday through Friday, and out-of-hours messages could result in a delay. 

A crisis number is also listed for emergency response, and a 24-hour hotline is included for those who need an immediate response to their mental health issue or site inquiry.

Phone and instant chat options are not available. You can read through the website’s Terms and Conditions for answers to any questions you may have about the site’s functionality or other concerns. You can also review the Accessibility page to see how Pride Counseling accommodates members with disabilities.

Pride Counseling Pricing

Pride Counseling offers a straightforward payment plan. Therapy services are available from $65-$90 per week, charged every four weeks at $260-$360. This service includes text, video, and audio sessions in addition to live weekly therapy.

Type of Plan
What’s Included
Cost per week
Cost per month

Therapy

Text, video, audio, and weekly live sessions

$65-$90

$260-$360

Is Pride Counseling Covered by Insurance?

Pride Counseling is not covered by insurance. In fact, in the Frequently Asked Questions, the site specifies that while some insurance companies offer full or partial reimbursement, their copays could be higher than the fee for Pride Counseling. Additionally, a diagnosis, which would be added to your medical record, may be required for insurance to cover counseling. 

Some financial aid is available for those who qualify.

Pride Counseling Alternatives

There are many e-therapy providers on the market. Pride Counseling’s competitors include BetterHelp, Teen Counseling, and TalkSpace. 


Pride Counseling
BetterHelp
Teen Counseling
TalkSpace

Cost per Session

$65-$90/week

$65-90/week

$65-90/week

$65/week

Modes of Communication

Text, video, audio, and weekly live sessions

Video, message, live chat, and support group

Video, message, live chat, and support group 

Video, text, and audio message

Accreditation

PhD, PsyD, LMFT, LCSW/LMSW, LPC

PhD, PsyD, LMFT, LCSW/LMSW, LPC

PhD, PsyD, LMFT, LCSW/LMSW, LPC

PhD, PsyD, LMFT, LCSW/LMSW, LPC

Accepts Insurance

No

No

No

Yes

Message anytime

Yes

Yes

Yes

Yes

Pride Counseling Pride Counseling Visit Site

Pride Counseling vs. BetterHelp

When comparing Pride Counseling to BetterHelp, it’s important to know that Pride Counseling is the sister company of BetterHelp. What sets Pride apart is its specialty in serving the LGBTQIA+ community. The one advantage BetterHelp has over Pride Counseling is that it offers group therapy support. Otherwise, Pride Counseling is likely to be a better fit if you’re part of the LGBTQIA+ community.

Pride Counseling vs. Teen Counseling

Pride Counseling and Teen Counseling have comparable rates, services and therapists but they differ in terms of specialties. Both Pride Counseling and Teen Counseling have therapists who’ve been trained for LGBTQ+ issues, but Teen Counseling’s target demographic is youth. They are comparable services otherwise, so age will be the primary determining factor in your choice.

Pride Counseling vs. TalkSpace

Pride Counseling and TalkSpace both let you message your therapist at any time, but TalkSpace has two primary advantages over Pride Counseling. The rates are lower for weekly sessions, making it the more affordable choice, and TalkSpace also takes some insurance. Budget could be the determining factor when choosing between these two e-therapy options. 

Bottom Line

Pride Counseling’s online therapy service is fully-inclusive and made available for the LGBTQIA+ community. This e-therapy provider offers text, video, audio, and weekly live sessions at an affordable weekly price. It’s available on mobile for both iOS and Android devices. 

Pride Counseling’s one missed opportunity may be its lack of support group options. While it does not offer insurance billing, Pride Counseling does have a low weekly rate that can cover multiple counseling sessions, making it a budget-friendly online therapy option for the LGBTQIA+ community.

Frequently Asked Questions
Is Pride Counseling any good?+-

Pride Counseling is a great option if you’re seeking an affordable online therapy service tailored to the LGBTQIA+ community. All of its practitioners are highly qualified, and it offers a wide range of consultation options.

Is Pride Counseling the same as BetterHelp?+-

Pride Counseling is a sister company of BetterHelp that focuses on serving the LGBTQIA+ community. The counselors and therapists available through Pride Counseling are employed by BetterHelp but have applied specifically to work under Pride Counseling.

Is Pride Counseling legit?+-

Closely related to BetterHelp, Pride Counseling is very much a legitimate company. Its therapists are highly qualified and experienced, with a minimum requirement of a relevant Master’s degree and three years of experience. All practitioners specialize in LGBTQIA+ therapy.

Crystal is a dating writer for Top10.com. She is a former therapist turned writer and dating advice columnist. She is the author of the Heart of Madison romance series, while her non-fiction work has appeared in such well-recognized lifestyle publications as Medium, Elephant Journal, Elite Daily, The Urban Howl, and The Good Men Project.

The author of this article has been paid by Natural Intelligence to write this article. Neither the author nor Natural Intelligence provide medical advice, diagnosis, or treatment. If you think you may have a medical emergency, call your doctor or your local emergency number immediately.

Pride Counseling reviews

Average • Reviews 11
on
Excellent
73%
Great
0%
Average
0%
Poor
0%
Bad
27%
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Michael Benson
7 months ago
This Is A Great Service
Once I found a therapist whom I connected with, my anxiety started to get better. It's great to have therapy in my own home and with a schedule that works for me!
Michael Theriault
7 months ago
My virtual therapy experience
My virtual therapy experience with my therapist has been nothing short of exceptional. From the moment we started, he created a safe and comfortable space where I could openly express myself. The transition from in-person to virtual therapy was seamless, maintaining a strong therapeutic connection despite the physical distance. The convenience and accessibility of virtual sessions have been incredibly beneficial, allowing me to easily fit therapy into my routine. My therapist's expertise, active listening, and tailored guidance have been invaluable, leading to meaningful personal growth and progress. His genuine support and empathy create an environment where I feel heard and validated. The user-friendly virtual platform ensures a smooth and secure experience, backed by his dedication to addressing any technical issues promptly. Overall, my virtual therapy experience has been transformative, and I highly recommend Pride Counseling.
Ro
Ronny
9 months ago
The best place for the lgbtq+ community
My therapist Katheryn Cloud is fantastic. Pride Counseling is really there for the lgbtq+ community.
un
undefined
1 year ago
My therapist
My therapist, David, has been great at digging-up childhood trauma. I must admit in my long 70 years that it's tough to relive those early years and the damage they entailed. We tend to bury those thoughts and feelings and become dysfunctional today.

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