Moving soon? The stress of transporting your vehicle doesn't have to overwhelm you. Discover insider tips to ensure a smooth, hassle-free experience with car shipping companies.
June 18, 2025
As a seasoned relocation expert, I've helped countless clients move globally. My goal is to ensure your move goes off without a hitch. This comprehensive guide shares the insider tips I've learned over the years for choosing trustworthy moving companies.
It's not just about price; it's about avoiding unexpected roadblocks. Use these guidelines as a moving checklist to help you with everything from spotting red flags to understanding certifications. Let's make your car shipping experience a breeze.
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Here's a quick checklist for choosing a car shipping company:
Company
BBB Rating
BBB Customer Star Rating
Google Rating
In-House Insurance
Open/Enclosed Shipping Options
FMCSA Certification
Local and National Transit
Colonial Van Lines
A+
4.8/5
4.7/5
Yes
Both
Certified
Both
American Van Lines
A+
4.5/5
4.6/5
Yes
Both
Certified
Both
New Start Relocation
A+
4.9/5
4.9/5
Yes
Both
Certified
Both
Allied Van Lines
A+
4.5/5
4.5/5
Yes
Both
Certified
Both
Native Van Lines
A+
4.8/5
4.8/5
Yes
Both
Certified
Both
When researching companies, verify their valid USDOT numbers and operating authority with the Federal Motor Carrier Safety Administration (FMCSA). This shows they meet federal regulations for safety and insurance.
You can check their USDOT like this:
Ensure the company has proper insurance, including liability, during the contract process. It's a safety net against unexpected costs if something goes wrong during transit. American Van Lines offers insurance options and has a system for handling claims if there's any damage.
Watch out for misleading statements about insurance requirements or confusing technical jargon. A reliable company like New Start Relocation keeps details transparent and straightforward.
Make sure the driver who'll transport your car has a valid commercial driver's license (CDL). This license proves they're trained and can drive big vehicles like car transporters. Checking this helps ensure your vehicle is in safe hands.
Companies with more experience often know how to handle different situations better and can provide more reliable service. This means they're more likely to deliver your car safely and on schedule. For example, North American Moving Services has been in business for almost 90 years.
» Unsure about your movers' credentials? Learn how to verify your shipping company.
Follow these steps to get your car ready for transit:
AmeriSafe Moving and Allied Van Lines offer additional insurance options like gap and cargo damage. So, unexpected incidents during transport are covered, providing an extra layer of protection and peace of mind.
Understand the details of gap insurance, no matter who you choose. An insurance plan tailored to your needs ensures comprehensive coverage in case something unexpected happens—for instance, extreme weather or shifting in transit damage.
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Common issues include tracking problems and delays due to weather, driver schedules, or drop-off complications. Remember to monitor your vehicle's progress and contact the transport company for updates, especially during bad weather or busy schedules.
Inspect your vehicle carefully for damage when you receive it. If you find any damage, address it with the transport company before signing off on the delivery.
If the mover doesn’t pay for damage or loss, you may settle it through arbitration or court. Check your contract and collect proof of any damage, like photos, receipts, lists, and emails. Additionally, consider writing a review on the Better Business Bureau (BBB) site to assist others in making informed decisions.
Poor communication from the company, such as unclear instructions or unresponsive customer service, can cause frustration and confusion. Set up clear communication early on and reach out for clarification or updates as needed. If you still have issues, contact the insurance provider before the shipment.
In open shipping, the company loads your car onto an open trailer, exposing it to the elements and making it visible during the journey. This is the more common and economical option.
On the other hand, Enclosed shipping involves transporting your car in a closed trailer. This provides an extra layer of protection against the elements but is typically more expensive.
The cost of shipping your car depends on how far it needs to go. For long trips, you often pay less per mile, which can save you money. But for short trips, the price can change a lot. There's no set rate per mile, so it's best to get a specific quote for your trip.
Before signing the contract, discuss potential charges with the company. Clarify all the details upfront so there are no surprises along the way, like additional fuel charges or expedited fees. Some services may charge more for door-to-door delivery, terminal-to-terminal drop-off, or insurance coverage.
When shipping your vehicle, timing is critical to an efficient process. Here's what you need to know:
A stress-free car shipping experience hinges on choosing a reliable company and being well-prepared. Explore tailored services that will fit your specific needs. With careful planning and clear communication, your vehicle's journey can be a smooth, worry-free success.
» Had a successful transit? This is how much you should tip movers.
Emily Calorino-Sipe holds a bachelor's degree in business administration, focusing on international communication. She is a relocation expert that helps clients through each stage of their journey worldwide. Her writing is a clear, informative, and reliable resource for anyone planning a move.