In a Nutshell
pros
- Range of prices and services
- Pro freelancers go through strict vetting process
cons
- Services are offered by freelancers, there’s no free trial option
- Doesn’t directly offer any web-building services itself
.20200508082936.png){kind=icon}
Standout Features
- Like basic Fiverr, but with added professionalism
- Each freelancer offers a different skill set and templates
Fiverr Pro combines the best features from Fiverr, namely a choice of a wide range of freelancers offering different prices and services, with a significant upgrade in terms of quality and professionalism. One of the criticisms of Fiverr’s basic model is that it causes a race to the bottom, with freelancers competing to see who can offer the cheapest service rather than the highest quality. Fiverr Pro addresses this by hosting only freelancers with proven experience in web building and design. Its pro-verified freelancers are capable of building websites using the main website-builder platforms, including:
- Wix
- Squarespace
- Wordpress
- Shopify
- Magento
Ease of Use
Fiverr Pro maintains the same user experience as basic Fiverr, with a minimalistic and user-friendly search function that makes it easy to find what you’re looking for. All web designers can be found under the heading “Programming & Tech.” This section is then split into 7 sub-categories, of which the first 4 are related to web creation and design: WordPress, which is strictly for freelancers who can build or upgrade websites based on WordPress; Website Builders & CMS, where you’ll find freelancers who work with the other major platforms, Wix and Squarespace; Web Programming, for freelancers who offer general website-creation capabilities but don’t specialize in any particular platform; and Ecommerce, for websites built with Shopify, Magento, or WooCommerce (WordPress’s Ecommerce plugin). The other sections are Mobile Apps & Web, Chatbots, and Data Analysis & Reports.
Each freelancer’s rating is displayed on the main screen alongside a one-line bio, making it easy to compare. Each freelancer has their own page where you can read more about their services, see pricing, read the answers to frequently asked questions, and read feedback from past customers. To contact a freelancer, simply go to their page and click the “Contact Me” button. To book in a freelancer, go to their page, then choose from their basic, standard, and premium services, and click “Continue.” Because Fiverr Pro is a marketplace (like eBay or Airbnb), all payments are made through the Fiverr Pro platform but the services are provided by the chosen freelancer.
Features
Being a marketplace, each freelancer can choose which features to offer their clients and which to omit. As a general rule, Fiverr Pro’s certified freelancer website professionals offer everything from website creation to things like design, maintenance, speed, and testing.
Following are some of the features offered by freelancers:
- Initial consultation
- Content upload
- Design customization
- Mobile-responsive design
- Ecommerce functionality
- Edits and revisions
- Plugins and extensions
- Logos
- SEO optimization
- SSL certificate
- Integration with third-party apps like Google Maps
- Social media integration
The following table shows what types of services Fiverr Pro freelancers typically offer for the various web-building platforms.
Pricing
One of the features that makes Fiverr Pro interesting is that each freelancer can charge however much they want. At time of writing, the cost of building a custom website varied from as low as $400 for a basic service to as much as $6,000 for a premium service. Other services, including maintenance and support, cost as little as $100. For website creation, each freelancer offers 3 prices: basic, standard, and premium. Below is the range of prices that can be found for each level of service.
Templates
Unless otherwise stated, most of the freelance web builders can work with any template. Let’s say you’re looking to hire someone to create a website using Wix. They should theoretically be capable of working with any of Wix’s 500 templates. For more information on an individual freelancer, read into the fine print on their Fiverr Pro page. In some cases, a freelancer may also offer to help you choose a suitable template as part of the service. In other cases, you may prefer to select a template yourself and it’s therefore worth reading the freelancer’s page to find out if they can accommodate this.
Ecommerce/Online store
One of the highlights of Fiverr Pro’s service is that it has freelancers for every type of website, including Ecommerce. There are several pro-verified freelancers capable of working with each of Shopify, Magento, BigCommerce, PrestaShop, and WooCommerce (WordPress’s e-commerce plugin). There’s even a subcategory labeled Ecommerce to help you narrow down your search.
These are some of the features offered by freelancers in relation to online stores:
- Full store setup
- Dropship capabilities
- Integration with AliExpress
- Theme customization
- Payment gateway setup
- Google Analytics and sitemap submissions
- Collections
- Instagram carousel
- Facebook pixel setup and facebook store
- Popup boxes to capture visitors’ contact details
Customer Service
Site users can submit requests directly to Fiverr through a ticketing system or find answers to FAQs through the support pages. The ticketing system is designed to handle all types of queries and problems faced by buyers and sellers of freelance services, including ordering issues, account issues, and payments. During high-volume periods, Fiverr says customers should expect a response within 48 hours.
If you’re looking to contact a freelancer directly, use the “Contact Me” button on the freelancer’s Fiverr Pro landing page. It’s important to note that Fiverr and Fiverr Pro are freelance marketplaces and therefore any queries related to a specific freelancer’s services should be addressed to the freelancer themselves.
Bottom Line
Gone are the days when building a website required forking out 100 grand for a programmer. These days, anyone can build a website cheaply and easily using website-building platforms and templates. But for people who would prefer to have a professional web designer customize their Wix, Squarespace, or WordPress website than do it themselves – Fiverr Pro has a solution. It acts as a one-stop shop for comparing and hiring web professionals to build and customize websites. Being a marketplace, its professionals offer a full suite of website-related services, from website creation to things like maintenance, optimization, and upgrades.
About Fiverr Pro
Fiverr is the world’s largest freelancer marketplace, with tens of millions of freelancers offering almost every freelancer service imaginable for as low as $5. Fiverr Pro was launched in 2017 to serve demand from enterprise customers. All Fiverr Pro freelancers go through a vetting process and are expected to offer a higher level of service to clients. Fiverr Pro operates on the regular Fiverr website, but with separate pages to make it easy and accessible for users to search for only pro-verified freelancers.
Contact Details
As mentioned above, Fiverr and Fiverr Pro’s only direct communication channel is through a ticketing system. Fiverr also regularly updates its Twitter, Facebook and LinkedIn pages with news and information about its services and case studies of customers and freelancers.
