The listings featured on this site are from companies from which this site receives compensation. This influences where, how and in what order such listings appear on this site.
Advertising Disclosure

PrestoExperts Review

Jennifer Fritz

In a Nutshell

PrestoExperts is not your average online counseling service. It is a full-service experts center that people can turn to for professional assistance in areas ranging from math tutoring to health diagnoses in addition to standard online counseling. All experts are fully trained, highly qualified, and certified to treat a host of disorders. The system is simple and fast, and counselors are available 24/7.


  • Available around the clock
  • No monthly fee
  • Specialists to deal with a wide range of issues


  • Not exclusively online counseling
  • Per-minute fees can get expensive quickly

PrestoExperts PrestoExperts Visit Site

Therapist/Counselor Screening Process

PrestoExperts hires only the most professional counselors available. Every counselor on staff is required to have a master’s degree in counseling, psychology, or social work. They are also required to hold a license in professional counselling. All degrees and licenses are checked and confirmed before a counselor can work for the PrestoExperts network.

Get Help With:

PrestoExperts counselors cover the spectrum of issues, disorders, and problems. So, you can easily find a counselor who specializes in the exact area in which you are having difficulty. Some of the most common topics discussed with these professionals include:

  • Addictions
  • Crisis coping
  • Eating disorders
  • Parenting problems
  • Pastoral and religious counseling
  • Personal development
  • Relationship issues
  • Marriage problems
  • Supervision for professional counselors
  • Counseling for students
  • Personality disorder
  • Emotional disorders
  • Career advice and counseling

Types of Sessions Available

PrestoExperts experts can choose the type of sessions they wish to offer their clients. Clients can choose the type of session with which they feel most comfortable. Options include live chat, phone calls, and email sessions. PrestoExperts makes it easy to find counselors that offer the type of counseling session you want by allowing clients to sort the results by phone or live session availability.

Pricing & Special Offers

One thing that sets PrestoExperts apart from other online counseling services is its pricing structure. Unlike other services, many of which charge a monthly fee for unlimited texting, PrestoExperts experts charges a per-minute fee.

This pricing structure has its benefits and drawbacks. On the one hand, for as little as $1.50 per minute, you can speak to a competent counselor immediately. You can also make the decision regarding how long you want the session to be, so you don't end up paying for a month of service when you are only interested in a quick chat. It's nice that there are no long-term contracts tying you down.

On the other hand, most counseling sessions tend to drag out longer than a few minutes, so the per-minute fee structure can quickly add up if you aren't careful. All in all, we prefer the flat monthly or weekly rate for other services, and PrestoExperts would earn more points if it also catered to consumers interested in regular service.

One thing that we did like about this service is that you can live chat for free with your counselor to get a feel for their personality and counseling style. Basically, you can get to know a counselor before spending any money. This is a big deal as it means that you will only have to invest in a counselor once you know for sure that you and the counselor are a good fit.

Additionally, PrestoExperts is very good about refunds. So, if you aren’t completely satisfied with your session, you can receive a refund as long as you submit the request within 72 hours of the session.

Finally, PrestoExperts offers promotions with very attractive discounts.

What’s Unique About PrestoExperts?

PrestoExperts was fast, efficient, and helpful. The system is easy to use, and the 24/7 access to a counselor is a real comfort for those struggling. As an aside, PrestoExperts has one of the best filtering systems we’ve seen with online counseling services. You can sort by counseling subject, price, popularity, and seniority.

PrestoExperts also has a network of counselor that are specific to certain geographical regions. So, you can find an expert that is close to home. This is a benefit for a couple of reasons:

The counselor will speak your language, and it will be their mother tongue. The last thing you need when baring your soul is to hear a response from someone whom you struggle to understand. If you're in counseling, you probably don’t need to struggle with a language barrier as well.

The counselor will understand where you are coming from, your cultural references, and your social environment better, being a native of your home country. This will allow the counselor to give you more insight and understanding when discussing your issue.

PrestoExperts counselors are available from anywhere in the world but particularly cater to those in the UK, Canada, US, Mexico, and other Spanish-speaking countries.

What Our Expert Says About PrestoExperts

PrestoExperts’ counseling is different from all other platforms in that clients can pay by the minute, accessing support around the clock. It is a great idea and there are no contracts and no hidden reminders about cancelling before you are charged for the next month. Sessions are held on the phone, via chat or email, and are easily accessed. Marketed as counseling rather than therapy, clients can choose their own counselors. Additionally, pastoral and religious counselors are available, as well as options for youths and for “therapists” who need their own supervision. This is a great option and it’s not advertised on many online sites! There are also counselors speaking various languages and cultural competence seems extremely important on this site. This makes PrestoExperts really appealing to many, as it should. It is like one-stop shopping with many different options to choose from.

What Users Are Saying About PrestoExperts

“Very good at listening and then providing the feedback you couldn't arrive to yourself.” - July 2019

”Just a great person to talk to, really helps you with whatever situation and helps you move forward. Always so happy to hear him out and take on his advice.”- Feb 2017

“Can I tell you all how awesome Teresa is to her clients. I haven't talked to her in some time, but she knows and remembers my situation right away and that is comforting to not have to re-explain everything. I feel safe and secure with her tough, but right and gentle counsel. I would recommend that if you are in a tough spot in life that you contact her because she brings light to the dark.” - Nov 2012

”Wonderful, creative tools to cope with challenging situations.” - July 2019

Scheduling Live Chats/Video Chats

PrestoExperts is unique in its approach to counseling sessions. Here’s how it works:

  • Search through the website to see various counselors.
  • As mentioned, you can sort and filter counselors to get the most relevant results.
  • Look over each possible counselor's profile pages, read through their reviews, and get a brief picture of who they are.
  • Once you have a counselor you are interested in contacting, you can send them a message via live chat. The live chat allows you to introduce yourself.
  • If you think this counselor can help you with your issue, then you will hire them by clicking on the “Hire Expert” button on the person’s profile page.
  • Then you’ll start paying for your session.
  • You’ll enter your credit card details at the beginning of the session.
  • At the end of the session, the counselor will submit an invoice for the amount of time you were in session.

As we said, it's a radically different approach to online and traditional counseling.

PrestoExperts PrestoExperts Visit Site

Customer Support

Counselors and support are available 24/7 via phone or email. PrestoExperts also has an in-depth Help Center with answers to loads of frequently asked questions.

Bottom Line

PrestoExperts is an online counseling service that takes a whole new approach to traditional and online counseling. Cheaper, faster, and more accessible than traditional counseling, PrestoExperts offers anyone an opportunity to reach out to a professional and get the help they’ve been searching for. A wide network of professionals, a mobile- and desktop-friendly platform that’s easy to use, and 24/7 accessibility make PrestoExperts a service that everyone can appreciate.

Jennifer Fritz writes for and is a Licensed Social Worker. She received her MSW and PhD from the University of Michigan in Ann Arbor and has been an online therapist for several years. She specializes in areas such as depression, anxiety, relationship issues, anger, self-esteem and abuse.

The author of this article has been paid by Natural Intelligence to write this article. Neither the author nor Natural Intelligence provide medical advice, diagnosis, or treatment. If you think you may have a medical emergency, call your doctor or your local emergency number immediately.