OurRitual Online Therapy Review (2025)

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Overview

Besides being focused solely on relationship therapy and issues relating to relationships, OurRitual differs from other online therapy platforms in several ways. One of the most significant differences is that you can work on your relationship on your own, or with your partner (as in other services). 

While many therapy platforms simply offer weekly appointments, OurRitual complements weekly sessions with additional content and activities to help you build relationship skills and help you make progress throughout the week. The specific therapy approach that you will take will be determined by a personalized therapy plan which you will create together with your therapist–also unique to OurRitual, which you create together with your therapist.

OurRitual offers ongoing therapy and support between sessions with its more extensive plans, in contrast to other platforms, which restrict contact with the provider to the weekly session. This means therapy through OurRitual is a lot more involved and committed to helping you achieve progress quickly and effectively.

Counselor Matching Process 

OurRitual’s matching process is simple and efficient, designed to find you a relationship expert from within their network that is the best fit for you based upon your needs as a couple or an individual in a relationship. 

First, head to OurRitual’s website and click “Get started” in the upper right-hand corner of your screen. This will take you to a short relationship questionnaire, in which you’ll answer various questions about yourself and your current difficulties. You’ll indicate to what degree you agree with a statement, e.g., “I'm happy with how my partner and I talk to each other.” Specifically, these questions will ask you about aspects of your relationship, such as your closeness, emotional well-being, and how well you communicate and understand one another.

OurRitual will use your responses to these questions to determine your therapist match and recommend a plan for you, with specialized learning modules and masterclasses called “Pathways”. It’s essential to be honest when answering the screening questions, so that your OurRitual experience can be matched specifically to your needs and so that your therapist can work through specific areas of your relationship with you. 

OurRitual will also ask whether you have experienced any severe mental health issues in the last six months and whether you are capable of engaging with OurRitual’s services. As its services are designed specifically for couples and relationship therapy and not to be a replacement for psychotherapy, OurRitual will not be able to provide treatment for severe mental health issues. OurRitual will also not be able to provide assistance to those experiencing domestic violence as these types of cases require specialized care for which OurRitual does not provide the appropriate tools.

Once you have completed all questions and provided your email address and contact telephone number, you will proceed to the findings page, where you’ll be directed to the plan that best suits your situation. After choosing a plan, you’ll be able to schedule your first session in which you’ll meet your expert at a time convenient to you. 

OurRitual Specialties and Areas of Expertise

OurRitual is ideal for couples and individuals within relationships who are experiencing issues in managing emotions and communication difficulties, including managing anger, having difficult conversations, and even issues surrounding infidelity. OurRitual also provides tools for couples who are on their way to a big change in their relationship - moving in together, marriage, or parenthood. Even if your relationship doesn’t fit into any of these categories, any person in a relationship can use OurRitual to expand their toolbox and become a better partner, and strengthen their bond within their relationship.  Some of the tools provided in OurRituals programs are designed to help with:

• Open and honest communication
• Closeness and intimacy
• Conflict resolution
• Understanding and empathy
• Connecting with one another
• Developing your relationship
• Commitment issues
• Becoming parents

Your counselor will help you unveil some of what you’ll be working on in your first session. If your therapist feels that your needs would be better met with a different relationship expert after this first session, they will redirect you to a more appropriate match.

Types of Sessions Available

OurRitual is committed to offering flexible and convenient services. Different types of sessions are available depending on your preferences. How often you’ll have sessions, as well as the type of session and its length, will depend on your plan (see Pricing & Special Offers below). Sessions occur over live video appointments, while you’ll also be able to communicate with your relationship expert through text, voice note, or video through live chat or email. 

OurRitual sessions are perfectly compatible with laptops, mobile phones, and other smart devices, so you can take part in video calls conveniently wherever you are.

How OurRitual Works

Scheduling Live Chats/Video Chats

OurRitual states that from the moment you sign up, you will be able to choose an appointment with your expert in a calendar overview. All open appointments will be available to you, but note that for your first appointment, you must select a slot 24 hours or more in advance to give OurRitual time to match you with the right relationship expert. Further appointments can be made by selecting an available slot in your therapist’s calendar, which you’ll have access to upon matching. Appointments are available seven days a week, at very flexible times. 

OurRitual Customer Support

Customer support is available from OurRitual’s website, or by emailing OurRitual’s customer support team directly. From the website, click “Contact us” to be redirected to a webpage that asks for your name, email address, and details as to your issue. I sent a customer support request using this method and the team responded promptly the next morning. OurRitual also has a live support chat available from within the app.

OurRitual Pricing

OurRitual offers a 14-day commitment-free trial so you can decide whether its unique approach to relationship counseling is right for you. You can start now and choose whether you want to continue later. 

You can cancel your plan at any time, and if it is cancelled within these 14 days and under OurRitual’s conditions, you’ll be fully refunded. Note that to sign up, you will need to enter your payment details, and the 14 days will count towards your first 4-week period if you don’t cancel your plan.

All plans include some great features, such as a personalized learning path, access to self-help materials in between sessions, and a personalized emotion tracker indicating your progress.

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Bottom Line

OurRitual offers comprehensive therapy for couples and individuals in relationships, with weekly live sessions, self-help guidance, and ongoing therapy support. Specifically, it can offer effective service for issues around communication, managing emotions and conflicts, and intimacy. It has three different plans with varying time commitments. So, if you’re having a hard time within your relationship and want help without breaking the bank, OurRitual’s evidence-based and flexible counseling could be a good option for you.