Fettle Online Therapy Review (2024)

Straightforward and cost-friendly therapy solution
By Paul KilingaBy Paul Kilinga -
Last Updated: Feb 20, 2023
107 reviews
by
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Price
From €69/session
Modes of communication
Zoom video sessions
Accreditation
Minimum Level 8 qualification, accredited members of professional medical bod

Our Verdict

Is Fettle Worth It?

Fettle is a convenient and effective online therapy and counseling service. It has accredited medical professionals to help address your mental health needs. Its cost-friendly therapeutic options empower you to solve or manage anxiety, depression, substance abuse, anger, and other cases. Plus, you can pick the ideal times to attend therapy sessions. If you’re looking for a good solution for your mental health, consider trying Fettle.

Price
From €69/session
Modes of communication
Zoom video sessions
Accreditation
Minimum Level 8 qualification, accredited members of professional medical bod

Fettle at a Glance

8.1
Editorial Score

Affordability

As low as €61.50, bundle packages available
8.5

Therapist Network

Therapist matching, 60+ professionals, average of 10+ years of counselling experience, diversity of specialties
7.5

User Access

Works with all major insurers, full refund for cancellation before 48 hours
8.5

Communication Tools

50 minute zoom sessions
8.0

Customer Support

Contact form, chat support, email or phone call
8.0

Fettle Pros & Cons

PROS

Convenient access to licensed mental healthcare experts
Bundled pricing option to lower costs
Multiple therapy solutions for individuals and couples

CONS

No free trial available
Lack of a money-back guarantee

Top Fettle Reviews

AG
Anne O' Gorman
This is a great service and fantastic…
This is a great service and fantastic to be able to have a session in my own home. My therapist was very good, kind and a wealth of knowledge. I highly recommend this service.
Sh
Shiv
We had a couples therapy session with Isobel…
We had a couples therapy session with Isobel and it was a really positive experience for both of us. We felt heard and she gave us some really good suggestions and recommendations around communication. Would 100% recommend Isobel. We booked on Monday and had our session online Wednesday. We feel it has really helped us and our relationship already and we are feeling very positive about the future.
Louise Brazier-Graf
Talking to Liam has given me the…
Talking to Liam has given me the confidence to take my power back and be in control of my situation. Thank you
See all Fettle reviews

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Fettle Fettle Visit Site

Overview

With Fettle you’ll receive expert advice, therapy, and counseling from trained and accredited therapists conveniently from the comfort of your home. The pricing is flexible, and the numerous therapy options make the service a value-for-money solution for your mind-care needs.

Therapist/Counsellor Screening Process

The therapist/counselor screening process involves different factors. Firstly, you can book a Discovery Therapy Session—which is similar to an Individual Therapy Session. Sessions last for 50 minutes via Zoom and helps you to get to know your therapist and build rapport. Fettle lists its therapists on the website, and you can look through their profiles to book the one you believe would suit you.

Secondly, you can take a Wellbeing Assessment by clicking on the link at the top of the website page. The evaluation enables Fettle’s behavioral health experts to review your current mental health status and create a plan that meets your needs. It takes 50 minutes to complete and two working days to develop a detailed report about you.

The Wellbeing Assessment will include an executive report reviewing your life, career, relationships, and goals. The evaluation will provide a wellness plan to help you make quick adjustments to improve your life. After agreeing to the recommended treatment approach, you’ll receive a referral to meet with a Fettle therapist that suits your needs.

All conversations are confidential except if you’re a danger to yourself or others. The therapist, at that point, may decide to contact your listed next of kin or talk to another person involved in your medical care.

Fettle Specialties and Areas of Expertise

Fettle offers therapy to solve various kinds of issues. Here are some examples:

  • Cognitive Behavioural Therapy (CBT)—to solve anxiety, insomnia, depression, stress, and post-traumatic stress disorder (PTSD)
  • Dialectical Behavioural Therapy (DBT)—to solve substance abuse, addiction, self-harm, PTSD, and eating disorders
  • Behavioral Therapy—to deal with obsessive-compulsive disorder (OCD), substance abuse, phobias, and attention deficit hyperactivity disorder (ADHD) 
  • Couples Counseling—working on growing and mending relationships
  • Bereavement Counseling—to guide patients on anger, denial, depression, and acceptance
  • Trauma Therapy—to cope with emotional pain and psychological impact of trauma
  • Acceptance and Commitment Therapy (ACT)—practice mindfulness and learn how to work through negative emotions
  • Humanistic Therapy—addresses day-to-day problems such as self-esteem, trauma, and relationships
  • Anger Management—learn how to regulate anger to protect yourself and your relationships

All types of therapy sessions offered are conducted online via Zoom.

How to Get Started with Fettle

Scheduling Live Chats/Video Chats

Scheduling a session with a Fettle therapist is straightforward. You can book a session via the website. There are many Book Now links, which will take you to a page where you can input your details and confirm the best time available. Each therapist has a scheduling limit, but usually, it would be 24 hours in advance to get a slot. For further enquiries about booking a session, you can email hello@fettle.ie or contact Fettle by phone.

Fettle Customer Support

Fettle’s customer support involves live chat, email, and phone calls. We tested the live chat option, and it only took three minutes to get a response. The agents were well informed and provided sufficient details on the service and booking a consultation. Live chat is available up to 5.30pm from Monday to Friday.

Other customer resources, such as a blog and a learning center, provide guides or explanations, like the difference between a psychiatrist and a psychologist. Moreover, FAQs are available on the Fettle website.

Fettle Pricing

Pricing for Fettle is based on three options: Individual Therapy, Couples Therapy, and special bundle offers. Payment is per session. An ideal moment to pay is when scheduling your video call with one of the mental healthcare professionals. Therapy sessions are valid for 12 months, and you can pay for one meeting at a time or for all of them at once.

There are no free trials and no money-back guarantees. You might be able to get a €10 discount when you visit the Fettle website and provide your email address.

You can cancel at any time, but you’ll receive a full refund minus a €20 processing fee if you cancel the individual session 48 hours before the appointment date. You wouldn’t get a refund if the cancellation occurred within 48 hours. Bundle offers are not eligible for a refund because the pricing is not standard.

If your bundle runs out and you’d like to continue on bundle pricing, you should email hello@fettle.ie 72 hours before your next scheduled session to ensure you are not charged the individual rate. Fettle provides receipts for every booked session.

The Fettle Wellbeing Assessment referenced above costs a standalone price of €110, whereas the Wellbeing Assessment plus therapy will have a bundle price of €149.

Here is a breakdown of all the options and package details:

Therapy
Packages
Details

Individual

  • Individual Session

  • Therapy Plus

  • Therapy Premium

  • €69 per session

  • 1 x 50 min. Zoom session

  • €64 per session, €192 total
    3 x 50 min. Zoom sessions

  • €61.50 per session, €369 total
    6 x 50 min. Zoom sessions

Couples

  • Couples Counselling Session

  • €89 per session

    1 x 60 min. Zoom session 

Bundles

  • Individual Therapy Bundle 1

  • Individual Therapy Bundle 2

  • Therapy Bundle

  • Couples Therapy Bundle

  • €192
    3 x 50 min. Zoom sessions

  • €369
    6 x 50 min. Zoom sessions

  • €59 per session
    9 sessions
    €531
    Printable gift certificate

  • €74 per session
    €370
    5 x 60 min. Zoom Sessions

Fettle Fettle Visit Site

Bottom Line

Fettle can play a vital role in your wellbeing, success, relationships, and quality of life through its online therapy and counseling service. The sessions are long—at 50 minutes or more—and the therapists are all well-trained and accredited by professional medical bodies. The therapies available can help you deal with depression, anger, substance abuse, and many other challenges from the comfort of your home.

While there’s no free trial session nor money-back guarantee, Fettle packages are cost-friendly and supplemented by discounts, bundles, and various promotional offers. Overall, Fettle has the tools you need to address your mental health concerns, so consider checking out Fettle for yourself.

Paul contributes to Top10.com as a technology and business writer. He has over 5+ years of experience crafting informative, research-driven articles for B2B and B2C audiences. Paul's work has appeared on such websites as TechRadar Pro, Tom's Guide and Southeast Asia's Tech Collective in domains as diverse as cybersecurity, eCommerce and entrepreneurship, in addition to gracing the blogs of a slew of private B2B SaaS and tech start-ups.

The author of this article has been paid by Natural Intelligence to write this article. Neither the author nor Natural Intelligence provide medical advice, diagnosis, or treatment. If you think you may have a medical emergency, call your doctor or your local emergency number immediately.

Fettle reviews

Great • Reviews 107
on
Excellent
92%
Great
2%
Average
1%
Poor
0%
Bad
6%
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AG
Anne O' Gorman
14 hours ago
This is a great service and fantastic…
This is a great service and fantastic to be able to have a session in my own home. My therapist was very good, kind and a wealth of knowledge. I highly recommend this service.
Sh
Shiv
20 hours ago
We had a couples therapy session with Isobel…
We had a couples therapy session with Isobel and it was a really positive experience for both of us. We felt heard and she gave us some really good suggestions and recommendations around communication. Would 100% recommend Isobel. We booked on Monday and had our session online Wednesday. We feel it has really helped us and our relationship already and we are feeling very positive about the future.
Louise Brazier-Graf
1 month ago
Talking to Liam has given me the…
Talking to Liam has given me the confidence to take my power back and be in control of my situation. Thank you
D
D
2 months ago
Brendan is brilliant
Brendan is brilliant. I would high recommend

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