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Alder Home Security Review (2023)

A simple yet effective DIY home security solution with 24/7 monitoring

8.3
good
Barry Stingmore

In a Nutshell

Alder offers easy-to-install, versatile home security solutions. All components are wireless and come with backup batteries, and you can view live camera footage on the mobile app. There’s also a touchscreen base station and an optional medical alert pendant. Overall, Alder is an attractive option for those looking for a custom DIY home security solution.

pros

  • Simple DIY installation
  • Wireless sensors and other components
  • 24/7 alarm system monitoring

cons

  • No smart-home automation tools
  • Slow customer service

Alder Alder Visit Site

Alder Features and Highlights

Alder is a leading security company offering a selection of innovative and attractive features. 

Alarm System Monitoring

Alder offers 24/7 security system monitoring to ensure your property is protected at all times. It claims to have responded to almost 2.4 million alarms in 2017 (the latest year that data is available for), with an average response time of just 3.4 seconds. This is particularly useful for people who regularly travel or are away from home for extended periods of time. 

Touchscreen Control Panel

Alder’s Simple Panel touchscreen control panel is super easy to use. It connects wirelessly to the other components of your system, enabling you to arm or disarm it with ease. There’s also an emergency phone option that will connect you to police, medical, or fire services, and the two-way voice tool enables you to communicate directly with them. 

Two-Way Voice

With Alder’s two-way voice feature, you can speak directly with emergency services and first responders when you have a problem. This enables you to explain what’s wrong in a clear, concise manner while also receiving advice about what actions you should take. 

Wireless Sensors

Alder’s security systems are fully wireless and battery operated, providing the flexibility and versatility to use components as required. For example, the small window/door alarm sensors are secured with a simple adhesive tape. They are inconspicuous and have an excellent range. Similarly, smoke alarms, motion detectors, and other components can be linked wirelessly. 

Alder Equipment & Products

Home Security Systems

Alder offers simple yet highly effective home security systems. All systems come with a central touchscreen control panel and are very user friendly, including the two-way talk feature and fully wireless components.

This includes the door and window alarms. You can also add motion sensors to your system if required, and there’s a powerful mobile app that enables you to arm, disarm, and manage your system. 

Alder provides custom prices for each new customer. However, reports from current and past customers suggest that you can expect to pay around $50 per month for a home security system and 24/7 monitoring. 

Alder Home Security Equipment & Products

Home Security Cameras

Alder offers a selection of security cameras designed to boost the effectiveness of your alarm system. These can be linked to the Alder mobile app, enabling you to view a live feed 24/7. For example, you could check your camera feeds if your alarm is triggered while you’re at work. 

The outdoor YI Kami home security camera comes with wide-angle recording, night vision, motion detection, and more. The YI Indoor camera is just as effective, and it enables you to monitor what’s going on in your home. Both cameras come with two-way audio. 

Pricing for Alder security cameras will be included in your custom quote when you speak with the sales team. 

Alder Home Security Equipment & Products

Life Safety Alarms

Alder offers a simple medical alert pendant meant to provide an instant point of contact with emergency services. It can be worn around the neck, and there’s a large button that you can press in case of a medical emergency. However, automatic fall detection is notably absent. 

In 2017 (the last year data is available for), Alder boasted a seven-second average response time. Its monitoring and response teams are based in the US, enabling you to rest assured that you’re receiving the best assistance possible. 

The cost of an Alder medical alert pendant will be included in your custom quote. 

Alder Home Security Equipment & Products

Smart Home Automation

Alder doesn’t offer any smart home automation tools or packages. 

Alder Plans - Packages & Pricing

Alder offers custom home security solutions for every new customer. A security expert from the sales team will help you put together the right system for your needs. The price you pay per month will depend on exactly what equipment you require. 

Based on reports from current and past customers, you should expect to pay somewhere in the vicinity of $50 per month for a basic home security package with 24/7 monitoring. On the plus side, there are no installation fees. 

Alder Security Services

Alder offers complete custom home security solutions and includes live monitoring with most of its products. Its systems monitor everything from basic intrusion detection to medical alert monitoring and smoke detection. 

On top of this, Alder has an excellent mobile app that you can use to manage your system. It enables you to view 24/7 video footage, arm or disarm your system, and configure settings. Overall, Alder’s security services are a little basic, but functional.

Monitoring

Alder offers 24/7 security monitoring. The exact level of service you receive will depend on your package, but it may include the following.

  • US-based response centers

  • A 3.4-second average response time

  • Security system monitoring

  • First responder notification

All medical alert pendants are also fully monitored, with an average seven-second response time in 2017. 

Alder Home Security Mobile

Alder App

The free Alder Security app is available for both Android and iOS devices. It comes with a suite of tools that enable you to check and configure your security system, and is versatile, intuitive, and easy to use. It enables you to monitor your cameras, record events, and control your entire system. 

For example, you can arm and disarm your system remotely, which could be particularly useful for situations when you forget to set your alarm in the morning. It’s also possible to view what’s happening around your property through the real-time video feed delivered directly to your phone. 

Mobile Alerts

The Alder mobile app enables you to receive real-time alerts according to pre-configured settings. You can determine exactly what actions or events should trigger an alert and how they should be delivered. For example, you could set an alert for unwanted visitors, break-ins, or even just to let you know when the kids get home from school. 

Alder Installation

Alder’s home security systems are very easy to install and don’t require professional assistance. Clear instructions are provided with every kit, and you can also find tutorial videos on Alder’s support site. 

The complexity of your system will affect how long it takes you to install it, but there’s one thing we know for sure—the entire process is fast and hassle-free. For example, door and window sensors are secured in place with a simple adhesive. 

Alder Contracts and Warranties

Alder offers custom solutions for each new client. Reports suggest that it usually offers long-term, three- or five-year contracts, and it appears that these can be difficult to break. If you’d like to find out more about the types of contracts on offer, we’d suggest reaching out to the Alder team.

On the plus side, Alder offers a lifetime warranty on all equipment. If something breaks for any reason, you can have it replaced for the duration of your contract. The company also offers free security systems when you move into a new home. So if you have an existing contract, you will receive new hardware free of charge. 

Alder Support & Customer Service

Alder offers phone support (Monday to Saturday, 6AM to 11:30PM MST), email (24/7), and text support (Monday to Friday, 8AM to 5PM, Saturday 9AM to 5:00PM MST). We tested the email contact method, and we still hadn’t received a response after 48 hours.  

However, there is an excellent knowledge base that contains a wide range of tutorials and other self-help resources. Here, you will find everything from troubleshooting guides to FAQs, and every resource is well-written and easy to follow. Additionally, you will find a blog containing numerous informative articles on the Alder website. 

How Does Alder Compare to Other Home Security Services?


Alder

Blue by ADT

SimpliSafe

Frontpoint

Best for

DIY security systems

Contract-free security services

A simple security system

Custom security systems

Price per Month

Quote-based

From $19.99

From $9.99

From $44.99

Money-back guarantee

Variable

30 days

60 days

30 days

Warranty

Limited lifetime warranty

12-month limited warranty

Limited lifetime warranty

2-year minimum warranty

Mobile

Android, iOS

Android/iOS

Android, iOS

Android, iOS

Alder vs Blue by ADT

Blue by ADT is an excellent home security option for anyone who doesn’t want a locked-in contract. Unlike Alder, it enables you to pay or cancel month-to-month. Its professional monitoring services are also very affordable, and its mobile apps enable you to manage your system and view live security camera footage. 

Alder vs SimpliSafe

Like Alder, SimpliSafe’s home security packages are designed to be versatile and easy to use. It offers custom hardware packages, with monitoring starting from just $9.99 per month. Its mobile apps are great, its monitoring services cover everything from unwanted intrusions to smoke and flooding, and it’s easy to see why it’s an industry leader. 

Alder vs Frontpoint

Like Alder, Frontpoint enables you to build custom security systems with the exact components you require. Monitoring starts at $44.99 per month, and its hardware packages are very affordable. Frontpoint offers more extras than Alder, including hazard sensors, home automation tools, and doorbell cameras. 

The Bottom Line

Alder is a great option for anyone looking for a versatile DIY home security system. Its wireless hardware is easy to use and functional, the mobile app enables 24/7 live camera monitoring, and there’s a limited lifetime warranty with all hardware. 

On top of this, all new customers will benefit from a custom security solution tailored to their needs. If it’s an option you’re considering, we’d suggest reaching out to the Alder team and discussing the right package for you. 

Frequently Asked Questions
Is Alder security a good company?+-

Yes, Alder security is a good company. It offers custom DIY home security solutions along with security cameras, medical alert monitoring, and more. There’s even a neat mobile app that enables you to manage your system and view a live camera feed 24/7.

How much does Alder security cost?+-

Alder’s home security packages are developed on a case-by-case basis. You will need to speak with the sales team to get a custom quote. However, reports from past and current customers suggest that you can expect prices to start around $50 per month.

How much is it to cancel Alder security?+-

Alder home security is only available with a long-term contract, which is usually three or five years in length. In most cases, you will be required to pay 90% of the outstanding balance to cancel your contract before it’s finished. However, this can vary according to the terms of your contract and your situation.

Barry is a veteran who has served as a front-line officer for 10 years. Responding to hundreds of residential burglary incidents during his career, he has built up a wealth of experience surveying crime scenes and delivering crime prevention advice.

Alder customer reviews

Based on 82 reviews

Ease of use

Brand satisfaction

Value for money

Service quality

Top Reviews

Ease of use

Brand satisfaction

Value for money

Service quality

2 years ago

Is pretty much and safe I recommend it if you want to buy a home security system

2 years ago

Alder is well known for its passion for satisfying customer's wants and needs.

2 years ago

I liked them because they have a user friendly app and great customer service. Never had a problem

2 years ago

I feel comfortable with the security service my home is secure and protected

2 years ago

This is a high quality security system which is a great resource for consumers who need peace of mind at home/work. These alarms can reduce the threat of crimes significantly

2 years ago

I liked this protection because this service in one time we are saved in a special moment of my life to a 2 thefts in my house

2 years ago

Alder is a very good home security system to use. They are very easy to install and they keep you well protected!

2 years ago

They protect your home perfectly. They always make sure everyone is safe and okay. It's a good system

2 years ago

overall it is affordable, good services and fast installation. I feel a peace of mind when have the service/product in my house hold.

2 years ago

They were very easy to use. I had no problems at all. It was also very affordable and safe and secure

2 years ago

it was very useful and hidden well, worth the money, and was able to catch some good footage

2 years ago

Alder security installations is one of the top notch when it comes to security and on an average they are more consistent

2 years ago

It is extremely easy to learn how to use and setting up in a house is a breeze

2 years ago

Well the most user friendly setup and easy to use even a 12 yrs kid can use it and understand it well.

2 years ago

It's been very helpful for me and my family and its very easy to use to get a great price - I really like this company its been very helpful and very good

2 years ago

It was good, but a little bit hard to use. I'm a bit slow with technology, but I've made it work excellently.

2 years ago

I love the system I bought for the price they showed me a lot of real security and gives the feeling of being safe it is also easy to use and good for value

2 years ago

I haven't had any issues with it. Any questions I had was easily answered by customer service.

2 years ago

It's is easier than any other brands that has high tech understand before you can use them.

2 years ago

We haven't had for very long, but so far it's been a great company to deal with. They are always able to answer any questions. The customer service is great.

82 reviews
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