Vitagene Review Staff

In a Nutshell

Backed by physicians, experts, and universities, Vitagene’s DNA tests can help you learn about your past in order to shape your future. The test results include a personalized optimal fitness regimen, along with what vitamins you’re lacking, and which food sensitivities and eating patterns you may have. It uses a simple at-home saliva test to give you a personalized diet, exercise, and supplement plan, to help users live a healthier life.


  • 3 products available
  • DNA test uses a painless saliva cheek swab


  • Recently founded in 2015
  • No toll-free support number

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Ideal For

  • Women and men looking for a diet that will work for their specific bodies
  • Busy professionals looking to restore their energy and better manage stress
  • Athletes searching for a tailored supplement plan

Why Go With Vitagene

When you sign up for Vitagene, you sign up for more than a DNA testing kit; you sign up for a process. Taking the saliva test and sending it into the lab for analyzation is just the start to a more informed you. In the lab report, you’ll get a look at your DNA, along with a thorough explanation, so you are more knowledgeable about your own body. In terms of ancestral information, you’ll see a map with percentages that shows how much of your DNA comes from different regions around the world. You will also receive a personalized supplement recommendations, actionable advice based on your body's deficiencies and the vitamins it’s lacking. All of the recommended supplements are high quality – made in the US, no hydrogenated or trans-fats, no wheat, nuts, eggs, or gluten. There is also a lot of educational material within the report, like information about genetics and nutrition.

What’s in the Box

  • Each kit includes: 1 instruction manual, 2 cheek swabs, 2 vials, and 1 resealable baggie
  • US-based analysis
  • Results in 4-6 weeks
  • DNA tested against hundreds of thousands of genetic markers
  • Diet plan tailored to your DNA
  • Customized fitness plan
  • Personalized vitamin plan
  • Breakdown of your ancestry and ethnic mix
  • All results are private




Health Report


Health + Ancestry Report


Health + Ancestry Report & Smart Supplements


*Last updated: January, 2018

There are 3 Vitagene products to choose from. The most basic product is the Health Report, which costs $49. It offers a detailed report with personalized diet, fitness, and supplement recommendations. This is the only Vitagene product that allows you to upload our own data.

The middle level product, Health + Ancestry Report, costs $99. It offers everything that the Health Report does, with a bit more. You’ll get a detailed report with personalized diet, fitness, and supplement recommendations, as well as ancestry make up information. This can tell you about your past and your lineage.

The top tier product, Health + Ancestry Report & Smart Supplements, costs $149, and is a slightly more involved product. It includes a detailed report with personalized recommendations, as well as monthly Smart Supplements that get delivered to you. It’s important to note that you will be charged $79 per month for the vitamins and that your subscription will automatically renew every 30 days. Vitagene marks this product as the best offer, as you get the high-quality supplements included in the price.

More Reasons to Choose Vitagene

Aside from delivering an in-depth and detailed report, Vitagene also emphasises customer privacy and is in accordance with regulations, something that’s desirable when handling personal DNA. The test provider uses the latest industry standard security practices to store DNA, and takes precautions with users’ test results and other information submitted. The company says that it doesn’t sell, publish, or share information with third-party firms or partners.

All of Vitagene’s DNA testing kits are manufactured in accordance with the FDA’s Good Manufacturing Practice regulations, ensuring customers that they’re trustworthy and reliable. Saliva swab samples are also all processed in CAP-accredited and CLIA-certified labs. All of the DNA is analyzed in US labs that meet high quality standards. Test accuracy and reliability stem from it being analyzed using the latest available research in the fields of genetics and nutrition.

How Do I Take the Test?

After you purchase a kit you’ll receive an email with a link to an online lifestyle questionnaire. In 3-5 business days the kit will be shipped with all the materials and instructions necessary for registering your test online and taking and submitting your sample. The process is straightforward: use the included cotton swabs to rub on the inside of your cheeks, and then seal them and ship them back in the provided mailer envelope. The results should be ready for viewing 3-4 weeks after they are received by the lab. 

Vitagene supplements
Vitagene supplements

Speed of Kit Delivery and Results

Results from your saliva sample will be ready approximately 4-6 weeks after your kit is received by the Vitagene lab. You will receive an email letting you know that your results are available to view on your online dashboard. These results, displayed as a Vitality Guide, help you learn about your ancestry and make positive changes in your life accordingly. You will receive a personalized action plan based on your DNA, lifestyle, family history, and goals.

  • Ancestral make up - your DNA can show your unique blend of ethnicities across 25 regions throughout the world. See your ancestry information on a map with percentages.
  • Fitness - see what exercises are best for you and the optimal fitness regimen to meet your health goals.
  • Supplements - learn about your body and if you’re at risk for certain vitamin deficiencies that can affect your heart, memory, and energy levels. See which vitamins you should be taking.
  • Allergens - your DNA can give you insight into traits such as sodium intake and emotional eating. See your lactose and alcohol metabolism, and if you have a gluten sensitivity.
  • Following your vitality guide, which takes your DNA into account, allows your to follow a plan that’s personalized for you. Within 4-6 weeks, you can be healthier and more energized.

How Vitagene Compares

MyHeritage DNA
Ancestry DNA
Price Per Kit
Collection Type
Cheek swab
Cheek swab
Results in
4-6 weeks
4-6 weeks
6-8 weeks
DNA Test Type
atDNA, Health and Disease Indicators 

DNA Collection Kit

Your kit will include all the materials you need for collecting and submitting your sample. These include:

  • ID code for registering your kit online
  • Instruction manual
  • 2 cheek swabs and 2 vials
  • Resealable baggie 
  • Prepaid return mailer 

DNA Test Type

  • Autosomal (family DNA)
  • Health indicators
  • Disease indicators

Report Features

  • Ethnic makeup estimate, regional detail
  • Health information (traits, disease markers, etc.)

Ease of Use

The Vitagene process is hassle-free, and begins with ordering the sample collection kit. This can be done on its website or by phone.

  • You must be over 18 to order
  • It’s not for medical diagnosis, rather for informational and educational purposes

After requesting your sample, you’ll receive a box with 2 mouth swabs in the mail. Follow the instructions that are included in your kit to complete the sample. Once complete, you put the swabs back into the box and return your sample to the lab using the prepaid envelope. You’ll be requested to fill out a questionnaire to personalize your results to your lifestyle, medical history, and medications. Your DNA sample will be analyzed against important genetic markers. After 4-6 weeks after your kit has been received by the lab, you’ll be able to view test results on your online dashboard.

Information required at the time of signup includes:

  • ID information like name, email, phone number
  • Shipping address
  • Billing information
  • Gender

Customer Support

The company's customer support department is strong. Because DNA is private and users may have concerns or questions, the company makes a point of being there to answer those questions. Support can be reached either by phone or email,, between 9am to 6pm PT, Monday to Friday. Since the company is based in San Francisco, CA, the hours are not always convenient for users around the country, especially those on the East Coast. You can always email your question in and wait a day or two to receive a response. The company also has a box on the bottom right hand side of its website for any questions outside of business hours. You can leave a message along with your name and phone number, and customer service will get back to you.

Contact Details

Phone: +1 844 698 4824


Physical Address

415 Brannan St

San Francisco, CA 94107


The Vitagene DNA testing kit is far more than a simple ancestral review. Customers will receive an in-depth vitality report that can help them make better life decisions tailored to their body and their needs.

Since everybody’s DNA is different, it’s safe to assume that we shouldn’t all be following the same diet or eating plan. With a simple cheek swab, you can find out exactly what vitamins you’re low on, health risks, and an exercise plan that’s right for you.

About Vitagene

Vitagene was founded in 2015 by Dr. Malek, a San Francisco-based neurosurgeon. The DNA testing kit was developed by doctors and healthcare professionals in the fields of genetics and nutrigenomics with the goal of helping people make more informed and effective decisions using their DNA.

The team is made up of professionals from the fields of integrative medicine, computer systems, genomics, and product design. They leverage big data and the latest scientific research to ensure that the tips and supplements they’re recommending to users is right for their bodies.

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 *The information on this site is based on research, but should not be treated as medical advice. Before beginning any new diet plan, we recommend consulting with a physician or other professional healthcare provider. Results may vary based on various health factors, individual weight loss plans and adherence to the meal plan.'s editorial staff is a professional team of editors, writers and experts with dozens of years of experience covering consumer, financial and business products and services.

Vitagene customer reviews

Based on 28 reviews

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26 Sep 2020

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Top Reviews

Amy, OH
8 months ago

Ease of use

Brand satisfaction

Value for money

Service quality

It gave me all the information that I needed to ensure that my child was going to be happy and healthy. And some supplements for me too!

Noah, IA
a year ago

I like the privacy and ease of access to the service. The result came on time as well. I didn't understand the vitamins they sent.

Samantha, TN
10 months ago

Vitagene helped me find out more about myself and my genetics than any other service I have tried.

Rye, IA
7 months ago

Very good services. Customer service is easy to understand and walk you through everything you need to know and want to know. I enjoyed the vitamins they sent

Mel, AL
a year ago

The results were quick and satisfying. I do wish the countries involved were more specific.

Stephen, NV
8 months ago

Had no complaints. Great customer service, just overall great service altogether. I was nervous at first but they made me feel comfortable

Jack, IL
10 months ago

Quick accurate results. Was actually pleasantly surprised. Went on to recommend it to several coworkers

Iri, CA
a year ago

I think that the overall service could have been a little bit faster to receive back the results. Other than that no complaints.

John, NJ
9 months ago

The product was so good and was one of the best genetics testers it had completely more in detailed genetic tests. 23 and me was horrible compared to this.

Fran, AZ
9 months ago

The instructions were a little confusing. Once I figured out what exactly I was supposed to do, it took a while to complete it.

9 months ago

Very detailed information given. Quick results. There were several pieces of information I did not expect, which was great.

Cindy, MO
8 months ago

Great genetics testing company easy to use. I have used them in the past. It was very easy to use just swab your cheek and send it in the mail easy as pie

Maya, IL
7 months ago

It was very easy to use, and I felt at ease and not pressured at all. I got pretty revealing results, although I don't feel like the vitamins were worth the price and made any difference

Missy, FL
7 months ago

The whole process was very easy! It was recommended by a friend and I'm glad I went with it rather than some of the other bigger brands that are more well known.

Megan, AL
a year ago

I do not know that the results are reliable. I have had previous genetic testing and the results do not necessarily match.

Brandi, KY
a year ago

Doesn't have every program I need. Would be great to use one and not multiple. Programs should also run faster

Ashley, NY
8 months ago

I liked the results and how they were given to me but I didn't feel confident in them. I feel like I should have been given further information for the price.

Felicia, NC
9 months ago

Had to use services twice because there was some kind of problem on their end but it was fixed

Danni, GA
a year ago

I was aware of who my kids fathers was but they didn't believe it so although I wasn't stressing over it . It did give me some peace of mind

Michael, CA
7 months ago

Vitagene is pretty expensive for it's usage. It is pretty to use but some parts might be kind of confusing

28 customer reviews