SiteBuilder Review

Top10.com Staff

In a Nutshell

SiteBuilder.com is available for free, which is ideal for freelancers or individuals, and its interface is incredibly easy to use and navigate on your own. Plus, you have the option to have your site designed by the professionals at SiteBuilder. In this SiteBuilder review we'll delve into the features, pricing and support on offer.

pros

  • Great customer service that’s available 24/7
  • Free custom domains for everyone who upgrades their plans

cons

  • Pricing isn’t clear when you start building and lots of upselling
  • SEO tools are only available with Premium and Ecommerce Plans

SiteBuilder SiteBuilder Visit Site

Design Features

With over 1,000 website templates to choose from at SiteBuilder, you’re sure to find something that meets your business needs. There’s also a great image library that will enable you to further customize your site with rich media. You can do all of this without spending a dime, as the free version of the website builder gives you access to all of these great web templates and images. A blog can also be integrated at the touch of a button as another free feature of SiteBuilder’s website building services.


SiteBuilder’s Editor

Mobile-optimized sites are available but you have to upgrade your site to get this. However, once you have, you’ll be able to view your site as a mobile one, adapting the design to suit. All of these features and add-ons are very easy to manage with the drag-and-drop interface that’s very self-explanatory. However, if everything is a bit too much for you, you can speak to the designers at SiteBuilder who will build a site for you, but this will come at an additional cost.

Marketing Features

Google Maps and social media buttons are free for all users and are easily integrated using the links on the left-hand side of the interface. You have the freedom to move these wherever you want on the site, which gives you great flexibility with your design.

You do have to upgrade to the Premium or Ecommerce Plans to get search engine optimization (SEO) tools. However, you can alter your site meta tags, site header and footer HTML through the free plan, which is a huge bonus. Analytics are also an upgrade-only feature, but are worth investing in if you want to drive plenty of business to your site. If you’re an online store or you want to sell a few products online, you will need to upgrade to the Ecommerce plan, because no shopping features are available on the other plans.


Hosting Options

A free custom domain is available to you if you upgrade your website building plan with SiteBuilder. If you’re using the free version, you’ll be able to choose a domain but it will have “.myfreesites.net” fixed on the end. However, this won’t be an issue if you’re just using the site as a portfolio, blog or basic site for your business.

SiteBuilder’s Hosting Plans

Storage is a bit limited with all of the plans, and the free plan only comes with 50MB. This goes up to 10GB when you upgrade to the Premium or Ecommerce Plans. However, as SiteBuilder say themselves, unless you’re going to be uploading a lot of high-resolution images or large files to your site, this won’t be an issue. Nevertheless, for larger Ecommerce stores or photographers, for example, this may be something you need to watch out for as a lot of other web builders will provide unlimited storage. You’ll also get a free email address when you sign up for the paid plans, with each additional email priced at $5 a month.

Pricing

When you first go on to SiteBuilder, you can start building your website for free by just entering your email address. However, when you start looking to see how much upgrades cost it isn’t made very clear. Before you can see the pricing, you have to choose your custom domain, which is free with all of their plans. This can be a little disconcerting when you don’t know what prices you’re going to be faced with. Once getting through this, the plans are visible, but are presented with over 5 pop-ups before the plans can be viewed in full. A little bit too much up-selling for most.

Package

Price/month

Free Email

Starter

Free 

No

Pro

$9.22/month

Yes

Premium

$12.29/month

Yes

Ecommerce

$19.98/month

Yes

*Prices last updated:May 2020

Once you have waded through all of these promotional pop-ups, you will find that the pricing is very reasonable. They do regularly run promotions, such as 70% off several of the website building plans for a limited time. Normal prices are as low as $9.22 a month with the Ecommerce being $19.98. $375 worth of advertising was also offered for free, which is a huge help when you’re trying to launch your site or online business.

SiteBuilder SiteBuilder Visit Site

Customer Service

There’s an extensive customer support section on SiteBuilder. This features the answers to a number of questions that you may have as you start building and maintaining your site. If you can’t find the answers you’re looking for, you can email the team, chat with a representative live, or call them with your questions. This service is available 24/7 with telephone support for those in the U.S./Canada, U.K. or Australia. But, it’s worth noting that much of the customer support team are not native English speakers, so they have some trouble understanding questions given to them. This might pose a problem if you run into some major issues with your site that you can’t fix on your own.

SiteBuilder Review Summary 

SiteBuilder might not come with all of the additional frills that other website builders do, but what it offers is something that’s simple and easy to use. That’s why it’s a recommended site builder for individuals or small businesses who want to get their site live with minimal fuss or hassle. What’s more, the templates and features that are offered are well made, so you can really make your site look sleek and professional.

Top10.com's editorial staff is a professional team of editors, writers and experts with dozens of years of experience covering consumer, financial and business products and services.

SiteBuilder customer reviews

Based on 30 reviews

Ease of use

Brand satisfaction

Value for money

Service quality

Write review

Adjust category ratings

Ease of use

Ease of use

Brand satisfaction

Value for money

Service quality

Brand satisfaction

Ease of use

Brand satisfaction

Value for money

Service quality

Value for money

Ease of use

Brand satisfaction

Value for money

Service quality

Service quality

Ease of use

Brand satisfaction

Value for money

Service quality

Share your experience

People discuss, price, satisfaction level and more.

Write your review

29 Sep 2020

Almost done!

Check that everything's correct, fill in your details, and submit your review!

Anonymous

Ease of use

Brand satisfaction

Value for money

Service quality

Today

Your review will be screened by our team
Whoo-hoo!
Thanks, we love getting your feedback

Top Reviews

Jack, NY
a year ago

Ease of use

Brand satisfaction

Value for money

Service quality

Gives every resource you need and they give you everything for your money and treat customers great.

Cynthia, OH
9 months ago

I had a great experience with SiteBuilder and don't have any complaints about it. It was very easy to use for a new website.

Char, FL
9 months ago

It worked well and was pretty and easy to use. We were not used to working with web sites and this was good for us.

Nichole, SC
9 months ago

Easy to use and navigate. Had a lot to choose from and they offered a lot of options. Nice design as well.

Sunshine, FL
10 months ago

I find SiteBuilder very easy to use to build a website. I am satisfied withhave a website with SiteBuilder specifically for Diabetic People who need a little advice.

Alex, FL
a year ago

They were overall totally solid, delivered as promised for the most part. I feel some aspects looked a little outdated ,but not enough so to pitch a fit. Would recommend

Crystal, TN
a year ago

It was basic but still challenging to use. Wanted a little better-more advanced website.

James, AL
9 months ago

SiteBuilder came already setup with HostGator. This was another reason I gave host gator high ratings. It was very easy to use.

Ann, FL
9 months ago

Ease of use and the ability to build from scratch. Ian able to build a site that is unique and very challenging.

Catherine, NC
8 months ago

It has helped me create websites for my business, as well as for a school project. Worked well for both.

David, NY
a year ago

Makes it easy for a person who wants to start a site to make a nice and simple one. Great deal

Jessica, TX
a year ago

I like mostly everything about it. It is very easy to use especially for those people who aren't too good at things like that.

Kelly, TX
7 months ago

I was able to easily create my own website and decide what I wanted and where. The navigation was easy.

Nina, NC
a year ago

The made it very easy to get my site up and running but after it was running they left me hanging.

Karen, MS
7 months ago

Enjoy the ease of building a very professional website with minimal effort and maximal results.

Steven, AR
10 months ago

Because their site was easy to maneuver, was able to purchase package and get everything squared away in a hour or less

AG, NY
7 months ago

Very easy to use, ease of access was great. Didn't like you have to pay for it bit it isn't that expensive.

Catherine, OH
7 months ago

I used it for my homemade candies. I loved that it was easy to use and add pictures. My customers also don't have problems getting to me anymore.

Dave, NY
a year ago

Easy to navigate . Was able to import graphics easily . Text and font selections were good

Cookie, NM
8 months ago

I feel like Site builder is a really good, and easy to use website. I used it to make a mini portfolio and it worked great.

30 customer reviews