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Constant Contact Review

Top10.com Staff

In a Nutshell

Constant Contact may be best known for its enterprise-grade email marketing software, but the Massachusetts-based company has just rolled out a website builder that’s a solid option for small businesses looking for an online presence. It’s backed by some cool AI-powered automation tools that make rolling out a pre-optimized website quick and easy.

pros

  • Complete all-in-one builder optimized for small business
  • AI-powered design automatically optimizes site
  • Supports automatic syncing with social networks

cons

  • Less suited for those that want to use their own design
  • No phone support on the free plan

Constant Contact Constant Contact Visit Site

Ideal For

Small businesses needing an intelligently optimized website without having to go through an extensive design process.

Businesses that want to take advantage of the convenience of a drag and drop builder—without missing out on powerful features like CDN-delivered content and guaranteed mobile responsiveness.

Ecommerce owners. Constant Contact Website Builder allows users to set up an online store for free. With the Business Plus plan, there are not even transaction fees to worry about. 

Why Go With

Constant Contact Website Builder users can take advantage of an automatic integration with the Unsplash image library, giving them unlimited access to more than half a million professional quality images. This takes the hassle out of having to take high-resolution imagery or having to source non-restricted images on a one-by-one basis. With Website Builder, it’s also easy to configure a number of popular payment gateways, including PayPal, Stripe, and Mollie.

If loading speed is a must for your audience, then Constant Contact Website Builder is a great choice. All websites developed with it are built on top of a powerful and speedy Content Distribution Network (CDN) which means that, no matter where visitors are accessing the website from, they will always receive the fastest loading version available.

Additionally, there is automatic integration with Constant Contact’s flagship suite of email marketing products. This makes it a great choice for any organization that places a high priority on email marketing and sees it as an integral part of their growth strategy.

Features

Constant Contact Website Builder’s main tool is undoubtedly its visually-based website builder. Users are able to develop websites based upon a number of templates which can be automatically changed according to users’ industry and business goals.

Website Builder is more than just another WYSIWYG editor, however. Users are provided with an entire series of tools that can help them make the most of their online real estate. These include:

  • Free domain for a year. All users receive a free domain for one year, which also comes with an SSL certificate to gives users’ confidence that they are connecting to the site via an encrypted connection. For Ecommerce owners this is a must.
  • A comprehensive online Ecommerce platform which provides all the tools users need to set up and sell online, including handling payments.
  • A reporting and analytics dashboard which provides both real-time and period-based metrics outlining users’ engagement with the website.
  • There’s also an AI-powdered logo marker tool so that businesses can get their key branding asset right in an instant.

Customization

Website Builder does provide users with a good level of customization over the final appearance of their website. Users are able to make granular changes to the widgets that they embed on pages and can even configure advanced layout edits to get precisely the final appearance that they want reflected on their sites. 

With the built-in ecommerce tools, users are able to configure extremely small changes to the shipping methods being used, the product descriptions, and how the promotional images are displayed. 

Payment Processing

Users are able to choose between a variety of major payment gateways including major providers like Stripe and Paypal.

Constant Contact makes it easy to set up the required integrations to make taking payments through these methods work. Unlike when building a website using code, users do not need to worry much about using the precise embed code or API to enable the features they need to implement. 

SEO Tools

The AI-based builder makes it easy for users to develop websites that are likely to perform well in search engines.

The Builder’s built-in reporting features allow digital marketers to assess the effectiveness and conversion rate performance of the websites they have developed.

Customer Support Services

Constant Contact has a well-developed support infrastructure that should be of great assistance to customers looking to build a website with their new Website Builder Product.

The company operates customer support lines in the US and Canada as well as in several international territories, including Australia, France, Germany, India, Spain, Mexico, and the UK. Additionally, there is an online chat functionality as well as an online support community and social media support, which is provided over Twitter. As if that wasn’t enough, the company’s Help Center is full of helpful documentation designed to resolve all common consumer queries about Constant Contact’s product offering.

Constant Contact Constant Contact Visit Site

Review In Short

Constant Contact Website Builder is a new WYSIWYG website-making tool that combines the ease of other products on the market with some serious enterprise-worthy additions like CDN-mediated delivery and AI-based content optimization. It’s a suitable choice for a wide variety of businesses and the addition of several extras, including a free domain and mature Ecommerce tools, makes this a truly exemplary tool.

About

Constant Contact is an online marketing firm that is headquartered in Massachusetts. It has additional offices in New York and Loveland, Colorado. The company employs more than 1,000 employees worldwide. 

Top10.com's editorial staff is a professional team of editors and writers with dozens of years of experience covering consumer, financial and business products and services.

Constant Contact customer reviews

Based on 113 reviews

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Top Reviews

Ease of use

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6 months ago

Have been using them for years and have a good idea on what works. I find it easy to correct the direction of our communications.

6 months ago

Have been using them for years and have a good idea on what works. I find it easy to correct the direction of our communications.

6 months ago

It's proven to be the best on the market, easy to use, economical and well regarded.

6 months ago

It's proven to be the best on the market, easy to use, economical and well regarded.

7 months ago

I've found Constant Contact to be very easy to learn and use. It is mostly just drag and drop to create my newsletters and it is easy to add buttons for attached documents and other links.

7 months ago

I've found Constant Contact to be very easy to learn and use. It is mostly just drag and drop to create my newsletters and it is easy to add buttons for attached documents and other links.

7 months ago

It has been a great communication tool within my real estate company and my local Board of Realtors. We have used Constant contact with great confidence.

7 months ago

It has been a great communication tool within my real estate company and my local Board of Realtors. We have used Constant contact with great confidence.

7 months ago

Constant Contact has helped me convert more sales and retain long term customers for continued and growing business. I like how easy it is to use and their templates for email advertising saves me a lot of time.

7 months ago

Constant Contact has helped me convert more sales and retain long term customers for continued and growing business. I like how easy it is to use and their templates for email advertising saves me a lot of time.

7 months ago

This is a must have tool for business of any and every size. Being able to reach not only your current clients but also new perspective clients is mandatory. Constant Contact has made things so straight forward and worked so hard to make sure you don't just end up as more spam. You can't beat it.

7 months ago

This is a must have tool for business of any and every size. Being able to reach not only your current clients but also new perspective clients is mandatory. Constant Contact has made things so straight forward and worked so hard to make sure you don't just end up as more spam. You can't beat it.

7 months ago

I've been using them for years and It's very easy to do. I can do a whole month of newsletters in one sitting and automate when they are sent out.

7 months ago

I've been using them for years and It's very easy to do. I can do a whole month of newsletters in one sitting and automate when they are sent out.

7 months ago

Constant contact makes sending out email blasts extremely easy. It has great template options and it takes me no time to put it together. It's easy to add all of our contacts and keep them organized depending on what market we are marketing to. It seems fairly priced for what we get, how many emails we can send out and how many contacts we can store. We've used it for a few months now and it has helped immensely with our marketing process.

7 months ago

Constant contact makes sending out email blasts extremely easy. It has great template options and it takes me no time to put it together. It's easy to add all of our contacts and keep them organized depending on what market we are marketing to. It seems fairly priced for what we get, how many emails we can send out and how many contacts we can store. We've used it for a few months now and it has helped immensely with our marketing process.

7 months ago

Constant Contact was my first introduction into the world of email marketing. It was extremely easy to use and understand, and I would welcome getting the chance to use it again.

7 months ago

Constant Contact was my first introduction into the world of email marketing. It was extremely easy to use and understand, and I would welcome getting the chance to use it again.

7 months ago

Constant contact is very easy to use for people of all levels. The drag and drop builder allows me to quickly create and send emails when needed.

7 months ago

Constant contact is very easy to use for people of all levels. The drag and drop builder allows me to quickly create and send emails when needed.

113 reviews