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Square Payroll Service Review

8.9
very good
Top10.com Staff

In a Nutshell

Along with payroll services, Square is a web-based POS system that has already processed over one billion dollars in payroll for small businesses. Its payroll services, add-ons and integration options allow business owners to pay employees or contractors in only a few clicks.

pros

  • Flexible and scaleable pricing and terms
  • Ability to pause account mid-subscription
  • Import time cards automatically

cons

  • 24/7 phone support not available
  • Details of pay history can be limited

Square Square Visit Site

Features and Add-ons

Square has some amazing features to work with. Aside from its regular platform that is already loaded with functionality, the Square Marketplace has hundreds of add-ons and integration options, such as:

  • Pay employees via direct deposit, manual checks, or to the Cash App or Cash Card

  • Data import/export

  • Electronic payments

  • Overtime calculations

  • Recurring billing

  • Sales tracking 

  • Mobile app for maximum flexibility 

Some of the features that are particularly attractive to payroll searchers include: 

  • Timecard and sheet imports so the system can automatically make payroll calculations based on employees' clocked hours. 

  • Complete tax management, calculations, and filing (W2, 1099, vacation)

  • No subscription fee

  • Only pay per employee you are paying 

  • Custom reporting 

  • Overtime calculations 


Square payroll software

Pricing


Square is a piecemeal system that allows you to choose the features you want, bundling them up into individualized packages to suit your business needs. Payroll services fees are as follows:


Monthly Subscription
Per Worker
Contractors Only
Free
$5/month
Employees & Contractors
$29/month
$5/month

 *Prices last updated June 2018

With Square, there is no subscription fee for paying 1099 contractors, but rather a fee for paying W2 employees. Since you are paying per employee, you can add additional payments without incurring any additional fees. One of the coolest features Square has is the flexible payment feature. The algorithm bases your payments on the number of employees you pay each month. So, if you have fewer employees to pay one month, it’ll lower your Square charges automatically without having to switch between plans or start a new package. Square also offers customers a 30-day risk-free return policy for any hardware equipment purchased.

Tax Compliance

Square makes a big statement on its website—it has filed over $230 million for small businesses across the country. While the numbers are staggering, the confidence this engenders is even more impressive. Employers can rest assured that Square is well aware of every tax protocol for their area and business. The service files W2s, 1099s, federal and state tax requirements, post tax deductions, workers’ comp and insurance claims, sick leave or other paid time off requests, and more. And, the best part is, these services are all included in your standard Square price packaging, at no extra charge.

Payment Options

Square allows businesses to make hourly, flat rate, or salary-based payroll payments, so each employee gets paid quickly, easily, and in the format they worked for you in. Additionally, you can send out a payment whenever you want, no need to wait until the end of the month or the predefined payroll cycle. You can make direct deposits into your employee accounts, and Square recently added print checks, as well.

Usability

Employers will appreciate the simplicity of the Square payroll system. With the click of a button, you can import timesheets, and any overtime, vacation days, or other considerations are automatically calculated before the checks are paid. Reports are involved, but simple to use. So, you get a lot of information, and you can tailor reports to tell you exactly what you are looking for.

Employees will also find the Square system particularly easy to use. The system is set up with an automatic clocking in and out program and online account management for easy access from anywhere. Employees get their own personalized online account where they submit hours, update personal information, and receive payments. Workers can also view their paystubs or tax forms from this account.

Customer Support

Square is the quintessential startup company with the fresh flavor and vibrant feel that resonates through every aspect of its being—and customer support is no different. Aside from being approachable, happy, and native English-speakers, the Square staff is familiar with all aspects of the products and platform for fast remediation of issues when they arise.

There is also a robust support center filled with video tutorials, tips, tricks, and well-written articles to help you navigate through any hiccups you might have along the way.

  • Phone support during regular business hours, Monday-Friday 6am-6pm PT

  • Email support

  • Social media channels support including Facebook and Twitter

A community forum made up of other business owners where you can ask your questions and get real, hands-on answers.

Square Square Visit Site

Conclusion

Square is everything you could hope for in a payroll service. It does taxes (free of charge); it does new-hire reporting; it truly takes care of every aspect of payroll. If Square did the dishes, you might just want to marry this company! With expert services, superior features, and friendly customer support, you get the best of all worlds with Square.

About Square

Square began in 2009, and it quickly rose to the top as one of the premium mobile POS options on the market. Offering customers fair rates on small transactions, no monthly fees, and a bundle of features you normally would only find from the really big names, Square makes creating a smooth, streamlined, and professional business platform easy for everyone. It currently has an A+ rating with the BBB, showing integrity and reliability in business.

Top10.com's editorial staff is a professional team of editors and writers with dozens of years of experience covering consumer, financial and business products and services.

Square customer reviews

Based on 100 reviews

Ease of use

Brand satisfaction

Value for money

Service quality

Top Reviews

Ease of use

Brand satisfaction

Value for money

Service quality

1 years ago

I think Square is very easy to use and definitely handy for small businesses. I do know some people who don't understand it but the tech is nice.

1 years ago

Because it is very popular for their customer services and I really enjoy that.

1 years ago

I really like the simplicity of using it and how intuitive it is! Very user-friendly and pretty fast. I also enjoy the design and how small it is.

1 years ago

Easy to use. No issues with regard to transactions and compatibility with current software. It's accurate and payments are processed quickly. The software does electronic receipts that the customer can get in seconds.

1 years ago

Square is so easy to access, any time any where, and easy to use. Makes owning a business easy.

1 years ago

It is very simple to use. It was very easy to set up and it was fast to do so as well.

1 years ago

They are always looking to innovate and rapidly increasing what you can do. I love how easy it is to set up payment processing as well.

1 years ago

There is nothing I dislike about the brand. I think Square is extremely user friendly and easy to work.

1 years ago

It's very useful and easy to use. The cost is perfect to me and my whole company.

1 years ago

Good service but I like ADP better. A little bit of a learning curve but no is easier to use.

1 years ago

The reason I gave Square a top rating score is because It's the best Payroll software I have found and It's portable.

1 years ago

It is easy to use. And makes payments easier to process. Makes my job a lot easier.

1 years ago

Huge fan of Square payroll and it's seller platform and cash app. I have never had any issues. I use several product from Square they've always been great. They're great to navigate and they have very helpful customer service. Their ecommerce products are seamlessly navigable, the payroll is great!

1 years ago

I've used it for years and never had a problem at all. Quick and easy. I would highly recommend and I have done so.

1 years ago

It's the best product I use for payroll so I have to give it the best rating option.

1 years ago

Great and easy to use! Plug and play is the best way to describe it. Highly recommended.

1 years ago

We use at our firm and have had minimal problems. I learned how to use it quickly and have not experienced many issues. It has a great customer support staff.

1 years ago

Square is really the first and only thing of the sort that I have used, and I don't really see people using anything else.

1 years ago

Always loved using the same thing and It's reliable. Also guaranteed service.

3 years ago

Because I've only ever experienced such good things from it. It's really easy to use and if I take a break from selling things it doesn't charge me.

100 reviews
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