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Square Review

56 people say

Ease of use

Brand satisfaction

Value for money

Service quality

56 reviews
Top10.com StaffByTop10.com StaffFeb. 06, 2020

In a Nutshell

Along with payroll services, Square is a web-based POS system that has already processed over one billion dollars in payroll for small businesses. Its payroll services, add-ons and integration options allow business owners to pay employees or contractors in only a few clicks.

pros

  • Flexible and scaleable pricing and terms
  • Ability to pause account mid-subscription
  • Import time cards automatically

cons

  • 24/7 phone support not available
  • Details of pay history can be limited

Square Square Visit Site

Features and Add-ons

Square has some amazing features to work with. Aside from its regular platform that is already loaded with functionality, the Square Marketplace has hundreds of add-ons and integration options, such as:

  • Pay employees via direct deposit, manual checks, or to the Cash App or Cash Card

  • Data import/export

  • Electronic payments

  • Overtime calculations

  • Recurring billing

  • Sales tracking 

  • Mobile app for maximum flexibility 

Some of the features that are particularly attractive to payroll searchers include: 

  • Timecard and sheet imports so the system can automatically make payroll calculations based on employees' clocked hours. 

  • Complete tax management, calculations, and filing (W2, 1099, vacation)

  • No subscription fee

  • Only pay per employee you are paying 

  • Custom reporting 

  • Overtime calculations 


Square payroll software

Pricing


Square is a piecemeal system that allows you to choose the features you want, bundling them up into individualized packages to suit your business needs. Payroll services fees are as follows:


Monthly Subscription
Per Worker
Contractors Only
Free
$5/month
Employees & Contractors
$29/month
$5/month

 *Prices last updated June 2018

With Square, there is no subscription fee for paying 1099 contractors, but rather a fee for paying W2 employees. Since you are paying per employee, you can add additional payments without incurring any additional fees. One of the coolest features Square has is the flexible payment feature. The algorithm bases your payments on the number of employees you pay each month. So, if you have fewer employees to pay one month, it’ll lower your Square charges automatically without having to switch between plans or start a new package. Square also offers customers a 30-day risk-free return policy for any hardware equipment purchased.

Tax Compliance

Square makes a big statement on its website—it has filed over $230 million for small businesses across the country. While the numbers are staggering, the confidence this engenders is even more impressive. Employers can rest assured that Square is well aware of every tax protocol for their area and business. The service files W2s, 1099s, federal and state tax requirements, post tax deductions, workers’ comp and insurance claims, sick leave or other paid time off requests, and more. And, the best part is, these services are all included in your standard Square price packaging, at no extra charge.

Payment Options

Square allows businesses to make hourly, flat rate, or salary-based payroll payments, so each employee gets paid quickly, easily, and in the format they worked for you in. Additionally, you can send out a payment whenever you want, no need to wait until the end of the month or the predefined payroll cycle. You can make direct deposits into your employee accounts, and Square recently added print checks, as well.

Usability

Employers will appreciate the simplicity of the Square payroll system. With the click of a button, you can import timesheets, and any overtime, vacation days, or other considerations are automatically calculated before the checks are paid. Reports are involved, but simple to use. So, you get a lot of information, and you can tailor reports to tell you exactly what you are looking for.

Employees will also find the Square system particularly easy to use. The system is set up with an automatic clocking in and out program and online account management for easy access from anywhere. Employees get their own personalized online account where they submit hours, update personal information, and receive payments. Workers can also view their paystubs or tax forms from this account.

Customer Support

Square is the quintessential startup company with the fresh flavor and vibrant feel that resonates through every aspect of its being—and customer support is no different. Aside from being approachable, happy, and native English-speakers, the Square staff is familiar with all aspects of the products and platform for fast remediation of issues when they arise.

There is also a robust support center filled with video tutorials, tips, tricks, and well-written articles to help you navigate through any hiccups you might have along the way.

  • Phone support during regular business hours, Monday-Friday 6am-6pm PT

  • Email support

  • Social media channels support including Facebook and Twitter

A community forum made up of other business owners where you can ask your questions and get real, hands-on answers.

Square Square Visit Site

Conclusion

Square is everything you could hope for in a payroll service. It does taxes (free of charge); it does new-hire reporting; it truly takes care of every aspect of payroll. If Square did the dishes, you might just want to marry this company! With expert services, superior features, and friendly customer support, you get the best of all worlds with Square.

About Square

Square began in 2009, and it quickly rose to the top as one of the premium mobile POS options on the market. Offering customers fair rates on small transactions, no monthly fees, and a bundle of features you normally would only find from the really big names, Square makes creating a smooth, streamlined, and professional business platform easy for everyone. It currently has an A+ rating with the BBB, showing integrity and reliability in business.

Top10.com StaffByTop10.com StaffJun. 18, 2019
Our editorial staff is comprised of writers who are knowledgeable about business services. We specialize in simplifying the process of choosing the right payroll system for your business.

Square customer reviews

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Top reviews

A****y, NC
3 months ago

Ease of use

Brand satisfaction

Value for money

Service quality

Square is very nice to have for convenience and it doesn't take a lot of time to set it up. My customers like that I can take cards considering almost nobody pays cash anymore and Square only takes a small fee.

E***D, TX
4 months ago

They are not the only best brand offered in class but they come at a cheap, cost-effective price.

B********e, FL
4 months ago

Square I have been using since they started. Value way outweigh cost. Which is quite minimum. Compact can take anywhere. My customers very familiar with square

P***y, MN
3 months ago

Square is easy to use when not in the office. Also it has a great value for the money. I wish more small retailers would use it.

M*****e, WA
a month ago

I found it very reliable and useful while managing the restaurant I worked for. It was easy to use.

K*y, GA
4 months ago

I was able to use the square at my business with little to no extra fees and charges. It was easy.

M*l, MN
5 months ago

I just am very satisfied with Square. They are amazing and easy to use. I have never had any problems using them at our job. Very professional.

J***s, CA
3 months ago

It got what it needed to do with just my phone number and email address. It was very easy to use.

S***K, CA
2 months ago

One of the best services I've ever used in my current or previous business experiences. It's extremely easy to use, easy to upgrade, easy to customize, easy reporting and dashboard. Great Product!

A**x, SC
3 months ago

Always accurate and quick with the transactions, easy to work with, never had a problem with funds or connectability

C***y, AL
5 months ago

Square allows businesses and individuals to easily accept credit card payments. Their surcharge is much lower than other companies-my husband has used in the past, and we have been very satisfied with the quick deposits and ease of use. It is also very easy to access detailed information about transactions.

C***o, OR
2 months ago

Very cheap fees and great technology. Square is very helpful in keeping my business running.

J******r, FL
5 months ago

The best POS for on the go. Great rates and promotions.

M***a, LA
4 months ago

Fess are reasonable. The set up was easy and the customer service representative was very helpful.

M*****l, OH
3 months ago

They allow me to conduct transactions at an affordable price, plus the system itself is very easy to use.

D***n, MD
2 months ago

Square is great. I have had no issues. They are low cost and function very well. The functionality of their app is great. Only wish the chip card reader was free

G****n, CA
3 months ago

Easy to use. Widely accepted. Policies and procedures are transparent and easy to understand.

M****e, IL
2 months ago

Super easy to use. Very simple and clean design of the app, website, and actual product. Helpful.

M**s, TX
a month ago

Because I've only ever experienced such good things from it. It's really easy to use and if I take a break from selling things it doesn't charge me.

M*****e, WA
5 months ago

I enjoyed using the Square app for my work as manager of a restaurant. It was very reliable and easy to use.

56 reviews