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Quickbooks Payroll Review (2024)

Top-Notch Tax Filing
By Top10.com StaffBy Top10.com Staff -
Last Updated: Jul 04, 2023
15,418 reviews
by
logo-QUICKBOOKS PAYROLL
Visit Site
Pricing
From $22.50
Integrations
HubSpot, Amazon Business Purchases, Salesforce
Benefits & HR
Health benefits

Our Verdict

Is Quickbooks Payroll Worth Signing Up For?

From filing all local, state, and federal taxes to sending employee paystubs and W-2’s, Quickbooks offers a comprehensive feature suite to help businesses focus their efforts. It’s a complete payroll platform that integrates with benefits and workers’ comp, so you can manage everything in one place.

Pricing
From $22.50
Integrations
HubSpot, Amazon Business Purchases, Salesforce
Benefits & HR
Health benefits

Quickbooks Payroll at a Glance

8.8
Editorial Score

Automatic Tax Filing

Automatic payroll and filing
10.0

HR Features

Health benefits, 401(k), worker's comp and additional HR features available in premium plan
8.0

Employee Experience

Not many employee-focused features in payroll package.
6.0

Customer Service

U.S. based phone support Monday-Friday 6AM to 6 PM and Saturday 6AM to 3PM . 24/7 chat support
10.0

Trials

30-day trial
10.0

Quickbooks Payroll Pros & Cons

PROS

Flexible payment schedules
Automated new hire reporting

CONS

No card payment options
Small selection of reports

Top Quickbooks Payroll Reviews

MH
M Hillman
Quickbooks - great customer service
Fantastic customer service from Quickbooks - thank you to Cassandra
Sa
Sarah
Highly recommend
I’ve used QuickBooks for quite a while now I find it easy and informative. It is easily linked to my bank account and also easily accessed by my accountant If I have an issue with it at all, I am easily able to find help with what I need I don’t always have time to make a phone call so a chat with a real person in the chat link is ideal I highly recommend QuickBooks
RI
Richard Ineson
Very helpful and knowledgeable
Very helpful and knowledgeable - a pleasure to deal with
See all Quickbooks Payroll reviews

How do I know I can trust this Quickbooks Payroll review?

Top10.com authors, contributors, and editors are serious about research. We combine our own experience with the services we recommend, with reviews that come from verified users–just like you! Together, with reviews from industry experts, we find the Top 10 best products and services to make sure you can choose with confidence and ease.

Quickbooks Payroll Quickbooks Payroll Visit Site

Overview

How Quickbooks Payroll Works

Features and Add-ons

Quickbooks has a leg up on the competition when you factor in its simplified pricing model and all-inclusive features. There’s no additional buy-in required from premium services compared to competitor payroll solutions, and the laundry list of features is a mile long.

Payroll services with Quickbooks includes (but isn’t limited to):

  • Automated new-hire reporting
  • Employee portal for easy personal updates
  • Automatic tax processing
  • Automated payroll processing (run payroll on autopilot)
  • Unlimited payroll runs (you don’t pay per run)
  • Detailed payroll reporting
  • Flexible schedule with employees paid on different schedules based on your classification
  • Simple collaboration tools so bookkeepers can work more closely with accounting and other team members
  • Pre-tax benefits including HAS, FSA, IRA and 401(k) processing
  • Mobile accessibility

Tax Compliance

Quickbooks offers an impressive approach to tax filing, providing accurate and automatic deductions and filing of all payroll taxes. The platform automatically calculates, pays and files all of your local, state, and federal payroll taxes. There’s no additional cost—it’s completely done for you. Along with that is an accuracy guarantee so you never have to worry about fines from improper calculations.

Payment Options

Getting employees paid is easy, with free direct deposit for employees and the ability to print checks on site when payday comes. Processing payroll happens quickly so getting payments to your employees is never a stalled process that takes several days with other payroll providers.

Unfortunately, Quickbooks doesn’t offer payments through card services like prepaid cards.

Quickbooks Payroll App

Payroll is a complex set of data and tasks but Quickbooks simplifies the entire process with a visual appeal that is intuitive and easy to use. That applies not only to the administrative portal but the employee portal as well. The only downside is that there are fewer reports to be accessed on the backend compared to other payroll services which can be a usability limitation for data minded administrators.

Quickbooks Payroll Pricing

Pricing & Special Offers

Quickbooks has a simple pricing model that you can adjust on a sliding scale on the website to see how much the service will cost you. It’s always a base price of $39 per month plus an additional $6 per employee.

The per employee price is a bit higher than others, as competitors tend to charge closer to $2-3 per employee however Quickbooks bundles a lot more features into the service making it a fair trade off.


Core
Complete
Concierge

Monthly price

$6/user + $39/month

$12/user + $39/month

$12/user + $149/month

Tax filings and payments

 ✓

 ✓

 ✓

Payroll reports

 ✓

 ✓

 ✓

E-sign custom documents

 ✓

 ✓

HR Compliance help

 ✓

*Prices last updated June 2018

Quickbooks Payroll Quickbooks Payroll Visit Site

There is a free trial in place, giving you the opportunity to try the service before making a commitment.

Bottom Line

Quickbooks has a lot of competition on the market but the simplified pricing and rich feature set makes it pretty evenly matched with some of the biggest names in payroll processing, even just a bit ahead. You would be hard pressed to find this many features at a more reasonable price.

Top10.com's editorial staff is a professional team of editors and writers with dozens of years of experience covering consumer, financial and business products and services.

Quickbooks Payroll reviews

Excellent • Reviews 15,418
on
Excellent
82%
Great
7%
Average
1%
Poor
1%
Bad
7%
Sort by
MH
M Hillman
17 hours ago
Quickbooks - great customer service
Fantastic customer service from Quickbooks - thank you to Cassandra
Sa
Sarah
17 hours ago
Highly recommend
I’ve used QuickBooks for quite a while now I find it easy and informative. It is easily linked to my bank account and also easily accessed by my accountant If I have an issue with it at all, I am easily able to find help with what I need I don’t always have time to make a phone call so a chat with a real person in the chat link is ideal I highly recommend QuickBooks
RI
Richard Ineson
18 hours ago
Very helpful and knowledgeable
Very helpful and knowledgeable - a pleasure to deal with
JH
June H
18 hours ago
great customer service, but poor software
Peter was so helpful and he tried so hard to rectify a problem that I had with the software. Unfortunately the software just doesn't enable to run payroll effectively and most importantly correct mistakes. I would not recommend using Quickbooks for payroll -but Peter is an absolute credit. and that is why i have given 5 stars. otherwise I would give quickbooks a much lower score

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