The listings featured on this site are from companies from which this site receives compensation. This influences where, how and in what order such listings appear on this site.

Top10.com is a free online resource that strives to offer helpful content and comparison features to our visitors. We accept advertising compensation from companies that appear on the site, which impacts the location and order in which brands (and/or their products) are presented, and also impacts the score that is assigned to it. Company listings on this page DO NOT imply endorsement. We do not feature all providers on the market. Except as expressly set forth in our Terms of Use, all representations and warranties regarding the information presented on this page are disclaimed. The information, including pricing, which appears on this site is subject to change at any time.

ADP Review

Top10.com Staff

In a Nutshell

ADP offers multiple bundles for payroll processing, including a la carte options and value-added services. This makes for an affordable, customizable solution for growing businesses of any size.

pros

  • Tax, HR and Benefits management
  • Over 50+ customizable payroll reports

cons

  • No individual dedicated account representative
  • Payment options may be limited based on subscription

ADP ADP Visit Site


Features and Add-ons

ADP offers one of the most comprehensive selections of features, providing an all-in-one solution for growing businesses who need a better way to manage payroll.

Beyond the standard payroll management and processing there are a number of features for payroll administrations and HR representatives to take advantage of including:

  • Taxes are calculated, deducted and paid automatically

  • Integrate time tracking with payroll

  • 24/7 support from certified payroll experts

  • Synchronize with 3rd-party applications such as Quickbooks

  • Put recurring payroll on autopilot

  • Benefits administration including PTO accrual

There are also a range of special features, including:

  • Self-service online portals for employees (including eLogin for online time tracking)

  • Check printing with alternate payment options (depending on service/subscription level)

  • Check signing and check stuffing service available

  • Email reminders

  • Email trigger alerts for security changes (like bank changes or security-related changes)

  • Government regulatory compliance, including unemployment insurance and poster compliance programs.

  • Comprehensive reporting with over 50 reports that can be viewed, printed or downloaded in PDF or Excel format.

Tax Compliance

Rather than wrestle with tax compliance and take risks with the IRS, ADP will file handle the payment of all payroll related taxes. This includes handling the deductions automatically from employee paychecks as well as timely payments of tax obligations as needed.

ADP’s compliance program guarantees that all taxes will be accurate as long as your team has provided accurate payroll data for each employee. If an error is discovered, ADP handles any fees or fines from the government—if fault is found with its processing.

Part of tax compliance with ADP also involves new employee reporting at the state and federal level, and will process W2s (employees) and 1099s (contractors) at the end of each year for a small additional fee.

Payment Options

ADP offers a number of standard payment options including giving employees the ability to receive direct deposit payments. If you prefer to pay employees by check you can either print paychecks on site complete with paystub or ADP can provide check stuffing and mailing services.


ADP payroll softwareCheck signing and stuffing services are available with an Enhanced Payroll bundle and are not a standard service offering.


ADP offers multiple ways to track pay and handle payment for employees ranging from contract workers to hourly and salaried employees. You can customize how payroll is completed with custom pay cycles such as weekly or bi-weekly, or on specific dates each month. Running any off-cycle payments won’t interfere with or cancel regular payroll cycles for your team.

Pricing/Costs & Fees

Prices vary greatly for outsourced payroll services from ADP, primarily based on the number of employees. Other factors also come into play, as ADP offers 4 different payroll processing bundles, each offering progressively more features.

The Essential payroll bundle provides all the basic payroll and tax filing services a small business may need, while the Enhanced Payroll offers more comprehensive features including more payment options.

The Complete bundle delivers ADP’s latest HR tools such as live HR support, employee handbook wizard, proactive compliance alerts, HR guidance and forms, and a job description wizard.  HR Pro then tops off the bundles with a comprehensive suite of HR tools such as a proactive HR support team, employer/employee training, and business/marketing tools and consulting.

ADP does not publish its prices publically, but according to price quotes we got from the company, the average cost to process payroll per employee for companies with fewer than 50 employees is $388 annually. Of course, this could increase or decrease depending on the bundle or service plan you create when you set up your payroll account with ADP.

ADP ADP Visit Site

Usability

One of the benefits of a cloud-based platform is usability. ADP walks you through setting up your payroll deductions and earning, with simple wizards that prevent errors during the setup process.The simplified interface for administration as well as for employee access makes it easy to find and manage information or update records.

Managing payroll is a simple 3-step process involving entering payroll data for employees, previewing the payroll for approval with a summary of entries once completed. If time tracking is utilized through ADP, any time entered for employees is automatically calculating, making payroll processing that much easier.

The simplified, tabbed interface makes it easy to move between company and employee records for easy record updates, communicate with employees with internal messaging or to fetch data and reports.

Conclusion

ADP’s small business payroll service is geared toward companies with anywhere from 1 to 50 employees. The ADP solution simplifies payroll and HR with a comprehensive set of easy-to-use tools, all backed by ADP’s small business expertise. It’s a good option for businesses that need a reliable payroll processor backed by a solid brand name.

Top10.com's editorial staff is a professional team of editors and writers with dozens of years of experience covering consumer, financial and business products and services.

ADP customer reviews

Based on 75 reviews

Ease of use

Brand satisfaction

Value for money

Service quality

Write review

Adjust category ratings

Ease of use

Ease of use

Brand satisfaction

Value for money

Service quality

Brand satisfaction

Ease of use

Brand satisfaction

Value for money

Service quality

Value for money

Ease of use

Brand satisfaction

Value for money

Service quality

Service quality

Ease of use

Brand satisfaction

Value for money

Service quality

Share your experience

People discuss, price, satisfaction level and more.

Write your review

26 Jul 2021

Almost done!

Check that everything's correct, fill in your details, and submit your review!

Anonymous

Ease of use

Brand satisfaction

Value for money

Service quality

Today

Your review will be screened by our team
Whoo-hoo!
Thanks, we love getting your feedback

Top Reviews

Ease of use

Brand satisfaction

Value for money

Service quality

4 months ago

Originally I was going to do my own payroll. I am so glad I went with ADP. Very worth the money. I would not have been as organized doing payroll on my own.

4 months ago

I chose this brand because it was recommended ti me. My assistant put it into play immediately and everyone has been happier since

5 months ago

ADP never fails to provide solid reporting and customer service that supports all of our questions - whether related th o payroll or tax issues.

5 months ago

20+ years of using them. Would not use anyone else at this point. Just easy peasy.

5 months ago

Because I think they are a great company and go above and beyond for their customers.

5 months ago

ADP payroll service is excellent. It is very well put together which makes it easy to set up, add employees and get them all signed up to use. Keeps track of where money is spent, and how much is received. They also have a wonderful team for customer service! Very pleased!

5 months ago

I liked how I could manage my account and track my pay. I didn't like how I had to wait for vacation to be approved

5 months ago

Secure and safe for my finances and families safety. They are easy to access and communicate with

6 months ago

It is easy to use , utilize , and is easy to show friends family and work colleagues

6 months ago

I have only had good experiences with them and no complaints. Always helpful when I call, and have never had difficulty running payroll.

6 months ago

It was easy to use when I needed to download it for work. I liked it and would recommend it

6 months ago

Easy to use and manageable. Whenever an issue is encountered, IT is able to fix it quickly.

6 months ago

I like ADP because of the ease and colorful interface. I've used it for years and I wouldn't use any other service.

6 months ago

I wish they would be more open to earlier w2 forms to be sent out to my employer

6 months ago

Very consistent and timely payroll activities. Easy to use at each payroll period and end of year summary.

6 months ago

It's leader in payroll processing. Very easy to setup and use. Very good customer service.

a year ago

They have a great payroll service that is a breeze to setup with.

a year ago

I have used ADP for our payroll services for many years now and have never had any issues with them.

a year ago

ADP is a very innovative and helpful brand . Since i got it for my business, I never had any issues.

a year ago

ADP has a great website. It is easy to use, has great FAQ and help desk service. The customer service option puts the value for this service over the top.

75 reviews