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ADP Review

9.7
exceptional
Top10.com Staff

In a Nutshell

ADP offers multiple bundles for payroll processing, including a la carte options and value-added services. This makes for an affordable, customizable solution for growing businesses of any size.

pros

  • Tax, HR and Benefits management
  • Over 50+ customizable payroll reports

cons

  • No individual dedicated account representative
  • Payment options may be limited based on subscription

ADP ADP Visit Site


Features and Add-ons

ADP offers one of the most comprehensive selections of features, providing an all-in-one solution for growing businesses who need a better way to manage payroll.

Beyond the standard payroll management and processing there are a number of features for payroll administrations and HR representatives to take advantage of including:

  • Taxes are calculated, deducted and paid automatically

  • Integrate time tracking with payroll

  • 24/7 support from certified payroll experts

  • Synchronize with 3rd-party applications such as Quickbooks

  • Put recurring payroll on autopilot

  • Benefits administration including PTO accrual

There are also a range of special features, including:

  • Self-service online portals for employees (including eLogin for online time tracking)

  • Check printing with alternate payment options (depending on service/subscription level)

  • Check signing and check stuffing service available

  • Email reminders

  • Email trigger alerts for security changes (like bank changes or security-related changes)

  • Government regulatory compliance, including unemployment insurance and poster compliance programs.

  • Comprehensive reporting with over 50 reports that can be viewed, printed or downloaded in PDF or Excel format.

Tax Compliance

Rather than wrestle with tax compliance and take risks with the IRS, ADP will file handle the payment of all payroll related taxes. This includes handling the deductions automatically from employee paychecks as well as timely payments of tax obligations as needed.

ADP’s compliance program guarantees that all taxes will be accurate as long as your team has provided accurate payroll data for each employee. If an error is discovered, ADP handles any fees or fines from the government—if fault is found with its processing.

Part of tax compliance with ADP also involves new employee reporting at the state and federal level, and will process W2s (employees) and 1099s (contractors) at the end of each year for a small additional fee.

Payment Options

ADP offers a number of standard payment options including giving employees the ability to receive direct deposit payments. If you prefer to pay employees by check you can either print paychecks on site complete with paystub or ADP can provide check stuffing and mailing services.


ADP payroll softwareCheck signing and stuffing services are available with an Enhanced Payroll bundle and are not a standard service offering.


ADP offers multiple ways to track pay and handle payment for employees ranging from contract workers to hourly and salaried employees. You can customize how payroll is completed with custom pay cycles such as weekly or bi-weekly, or on specific dates each month. Running any off-cycle payments won’t interfere with or cancel regular payroll cycles for your team.

Pricing/Costs & Fees

Prices vary greatly for outsourced payroll services from ADP, primarily based on the number of employees. Other factors also come into play, as ADP offers 4 different payroll processing bundles, each offering progressively more features.

The Essential payroll bundle provides all the basic payroll and tax filing services a small business may need, while the Enhanced Payroll offers more comprehensive features including more payment options.

The Complete bundle delivers ADP’s latest HR tools such as live HR support, employee handbook wizard, proactive compliance alerts, HR guidance and forms, and a job description wizard.  HR Pro then tops off the bundles with a comprehensive suite of HR tools such as a proactive HR support team, employer/employee training, and business/marketing tools and consulting.

ADP does not publish its prices publically, but according to price quotes we got from the company, the average cost to process payroll per employee for companies with fewer than 50 employees is $388 annually. Of course, this could increase or decrease depending on the bundle or service plan you create when you set up your payroll account with ADP.

ADP ADP Visit Site

Usability

One of the benefits of a cloud-based platform is usability. ADP walks you through setting up your payroll deductions and earning, with simple wizards that prevent errors during the setup process.The simplified interface for administration as well as for employee access makes it easy to find and manage information or update records.

Managing payroll is a simple 3-step process involving entering payroll data for employees, previewing the payroll for approval with a summary of entries once completed. If time tracking is utilized through ADP, any time entered for employees is automatically calculating, making payroll processing that much easier.

The simplified, tabbed interface makes it easy to move between company and employee records for easy record updates, communicate with employees with internal messaging or to fetch data and reports.

Conclusion

ADP’s small business payroll service is geared toward companies with anywhere from 1 to 50 employees. The ADP solution simplifies payroll and HR with a comprehensive set of easy-to-use tools, all backed by ADP’s small business expertise. It’s a good option for businesses that need a reliable payroll processor backed by a solid brand name.

Top10.com's editorial staff is a professional team of editors and writers with dozens of years of experience covering consumer, financial and business products and services.

ADP customer reviews

Based on 122 reviews

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6 months ago

It's the best software to do payroll in the work place, everybody should be using.

6 months ago

It's absolutely fantastic. The best payroll software I've ever used. Nothing compares to it.

6 months ago

ADP is extremely easy to use and take time off through. It is easy to also sign in and log hours and keep track of overtime.

6 months ago

ADP is a great app and website. Very user friendly and all the information I need.

7 months ago

They have the best customer service when it comes to payroll services. I love how easy it is to use their software!

7 months ago

Website is very clear and straightforward. Employees can easily see paychecks and receive them on time.

7 months ago

ADP is a great company. I used them in the past for payroll services, however, I wanted to branch out and start to save my cost on payroll services and so forth.

7 months ago

I have used ADP for years at 2 separate jobs. It is easy to put in payroll information and new associates. It is easy to log in my hours.

7 months ago

I like ADP because it has a great platform plus it offers you an app to get any information needed about your pay.

7 months ago

ADP is very simple to use and I very much enjoy being able to import my W2 into my tax software and compare my paychecks month to month.

7 months ago

I use it for work paychecks, clocking in, taxed arc and It's super easy to use. Sometimes It's a little slow to clock in so I use the quick clock feature now.

8 months ago

A complete line of payroll services for business and personal activities is available.

8 months ago

I have not had any issues with this product. They are very secure, and supply me with all the information I may need regarding my payroll.

8 months ago

It was super easy to use and to navigate through. I had no problems or issues with it. It never crashed or booted me out either.

8 months ago

Easily one of the easiest to use payroll software providers, we like that it is well integrated with other accounting and tax preparation softwares.

8 months ago

Makes it really easy to access and to retrieve my W-2's. Also seeing my pay stubs is fast and easy.

8 months ago

I have benefited from this, but have not been the one running the program. I don't have other experience to share.

9 months ago

Never made a mistake. Perfect service with no errors or complaints, and no mistakes.

9 months ago

They were SUPER easy to use, and customer service reps were always extremely helpful if I ever had an issue I needed sorted out.

9 months ago

Great app easy to install easy to follow, have tons of information about your payroll as far as time off vacations request for days off. I think all companies should go to with ADP payroll because you can't get any better than that. I have had other payroll apps and none of them are as good as ADP. And they have a history of all the jobs that I've worked that has used ADP so I can look up old pay stubs and all tax information is available on the app.

122 reviews