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Paycor Review (2024)

Compliance Support And Guidance
By Top10.com StaffBy Top10.com Staff -
Last Updated: Jul 04, 2023
46 reviews
by
logo-PAYCOR
Visit Site
Pricing
From $49
Integrations
HireTech, Sterling, Ease, and more
Benefits & HR
401k, child support, health

Our Verdict

Is Paycor Worth Signing Up For?

Paycor’s payroll system makes payroll processing easy with general ledger integration, OnDemand Pay, AutoRun, employee self-service and powerful reporting. The system guides you through the process, so you know exactly what’s being debited before you run payroll. And behind the scenes it’s constantly updated, so you’re always in step with local, state and federal laws.

Pricing
From $49
Integrations
HireTech, Sterling, Ease, and more
Benefits & HR
401k, child support, health

Paycor at a Glance

8.6
Editorial Score

Automatic Tax Filing

Automatically runs payroll and files it; no additional charges
10.0

HR Features

Offers a suite of HR and Benefits tools like health and workers comp
9.0

Employee Experience

App to access wallet with earned wages, manage schedules, and clock in/out; doesn't include health insurance tools
7.0

Customer Service

12 hour week day payroll phone support, chatbot and FAQ section
9.0

Trials

14-day trial
8.0

Paycor Pros & Cons

PROS

Cloud-based, paperless software
Onboarding tool helps new employees

CONS

Minimal support for setting up the software
Limited benefits packages

Top Paycor Reviews

Scottysmobile
They are the best ones for the whole world 🌎 They are the best ones that I have used…
They are the best ones that I have used I tested them against other payroll companies and this one is the best. 💯🌎✌️See for yourself and I will guarantee you will be in good hands and safe for you and your family and friends and your company.
De
Derwin
Paycor does a legitimate effort to…
Paycor does a legitimate effort to provide upgrades and new features to add value to their platform. The user interface has gotten better over the 4 years I have been using them. The one big red flag is that their customer service is deplorable. You do not have a dedicated rep to contact so if you have a standing problem, you have to start from square one every time with a new rep. Secondly, emailing them simply goes into a black hole. Never to be responded to. I cannot remember the last time my HR team has contacted customer support via email and received a response. Making an appointment is moving a mountain.
SM
Stephanie Miller
Bring your customer service back
I worked with Paycor at my previous employer and LOVED it. Then Covid happened and all hell broke lose and their customer service never recovered. They are still working from home, which is why I think it is SOOO bad. I put in support tickets, and NO ONE ever answers them. If I call, I can sometimes get help, but the knowledge is limited. I usually hear them typing in my question to someone else and waiting for the answer. Why can't I just talk to that person. Anyway - the ease of use is SO much better than ADP, so I think I'll keep them.
See all Paycor reviews

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Paycor Paycor Visit Site

Overview

Best For

A robust suite of solutions to help small- and medium-sized businesses looking to attract, retain and develop their workforces.

How Paycor Works

Features and Add-ons  

Paycor offers a choice between its all-in-one Human Capital Management (HCM) platform or a simple payroll tool for businesses that don’t need all the added functionality. 

Paycor’s GUIDE Elite implementation experience provides new customers with the hands-on guidance, expert support and tools they need to ensure a seamless transition during implementation. Paycor offers personalized training content targeted to your product suite, and a change management toolkit full of resources to help prepare you and your employees for the transition to Paycor.

The cloud-based software should be fairly simple to set up for any business with an in-house tech team. Paycor also provides useful demos to help with the setup process. However, some customers have reported not getting enough support from Paycor’s team with setting up the software – which could be an issue for smaller business that don’t have a resident technical expert on site. 

Major features of the HCM platform include:

  • Recruiting and onboarding management: Includes compliance, real-time analytics and reporting, and the ability for new hires to upload their information before their first day at the office.
  • Learning management: Organizes, manages, and tracks individual employees’ training. Employees can use the tool inside or outside of the office.
  • Talent development: Focuses on more frequent coaching conversations to help ensure employees are focused on the right priorities.
  • Timekeeping and scheduling: Includes mobile punching, alerts and messaging, scheduling, budget planning, PTO tracking and overtime reporting.
  • Payroll and tax: Includes tax compliance and real-time analytics and reporting.
  • Benefits: Includes 401k and medical insurance packages.
  • Compensation: Seamlessly plan and execute pay increases, bonuses and rewards across your organization. 

Tax Compliance

As part of the service, customers receive assistance from tax experts who work to ensure compliance across multiple US jurisdictions. Paycor calculates your employees’ salaries and tax, debits the total amount from your business’s account, deposits the money with the employees, and files reports when they are due. It also connects directly to many of America’s largest 401(k) providers. 

Payment Options

With Paycor, businesses can pay their employees via direct deposit or, alternatively, by Paycard using Paycor’s integration with several major Paycard providers. Employees can access all their pay stub and benefits information automatically through the Paycor mobile app. The software can also be used to automate processes such as employee child-support payments and wage garnishments (which involves a court order for an employer to withhold a certain amount of pay until an employees’ debts are paid off).

Paycor App

Judging by customer feedback, the software is simple and easy to use. Some businesses have reported having trouble with setting up the software, but once setup is complete employees should have no trouble using the system. Employees get access to a suite of free demos and tutorials to help navigate the system, and employees and management alike can benefit from the intuitive dashboard and detailed reporting and analytics. 

Paycor Customer Support

When customers contact Paycor, they will be matched a person that can quickly and accurately answer their question or provide additional support. For some that mean simple help with a quick fix, like resetting a password. For others, it means talking to a specialist with specific skillsets and deep knowledge of the Customer’s business.

Paycor Paycor Visit Site

Paycor Pricing

Pricing & Special Offers

Unfortunately, Paycor doesn’t offer any pricing information whatsoever on its website. The final cost of the product varies per partnering business, and depends on the size of the business, the industry in which it operates, and whether the business is looking to use Paycor’s all-in-one solution or a handful of selected features. Judging by customer reviews, Paycor is best suited to companies with 50-1,000 employees. With fewer than 50 employees, the cost-per-employee becomes much higher than similar competitors. With more than 1,000 employees, you may be better off with an HR services company that caters to large businesses.

Bottom Line

Paycor has a strong suite of HR products covering most major needs, such as hiring and recruiting, payroll, tax compliance, and leadership and training. It’s unfortunate that the website doesn’t disclose any pricing information, but if you can overlook the initial hurdles, Paycor has a solid offering for mid-sized businesses. The payroll solution offers the same necessary basics as that of its competitors. Perhaps the biggest highlight is the recruiting tool, which makes it easy to view and manage open jobs and applications and to onboard new employees with minimum fuss.

Top10.com's editorial staff is a professional team of editors and writers with dozens of years of experience covering consumer, financial and business products and services.

Paycor reviews

Bad • Reviews 46
on
Excellent
2%
Great
0%
Average
4%
Poor
0%
Bad
93%
Sort by
Scottysmobile
10 months ago
They are the best ones for the whole world 🌎 They are the best ones that I have used…
They are the best ones that I have used I tested them against other payroll companies and this one is the best. 💯🌎✌️See for yourself and I will guarantee you will be in good hands and safe for you and your family and friends and your company.
De
Derwin
4 months ago
Paycor does a legitimate effort to…
Paycor does a legitimate effort to provide upgrades and new features to add value to their platform. The user interface has gotten better over the 4 years I have been using them. The one big red flag is that their customer service is deplorable. You do not have a dedicated rep to contact so if you have a standing problem, you have to start from square one every time with a new rep. Secondly, emailing them simply goes into a black hole. Never to be responded to. I cannot remember the last time my HR team has contacted customer support via email and received a response. Making an appointment is moving a mountain.
SM
Stephanie Miller
1 year ago
Bring your customer service back
I worked with Paycor at my previous employer and LOVED it. Then Covid happened and all hell broke lose and their customer service never recovered. They are still working from home, which is why I think it is SOOO bad. I put in support tickets, and NO ONE ever answers them. If I call, I can sometimes get help, but the knowledge is limited. I usually hear them typing in my question to someone else and waiting for the answer. Why can't I just talk to that person. Anyway - the ease of use is SO much better than ADP, so I think I'll keep them.
ti
tiffany
2 weeks ago
Terrible company
Terrible company. Nothing worked correctly with integration as they promised. Customer service is terrible and they have no idea what they are talking about. They just read from a script they are given. Cancelled and move to new company. Now Paycor has shut off all employees from accessing their own payroll information.

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