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Sage Review

Top10.com Staff

In a Nutshell

Sage HRMS was built as an end-to-end solution for small to medium-range businesses to handle the various aspects of human resources, beginning with recruitment and onboarding and following the employee all the way through to retirement. With a feature-rich suite of benefits, Sage offers its customers everything they need to keep HR simple, fast, and manageable.

pros

  • All-in-one inclusive software
  • Built by HR professionals
  • Basic so anyone can use it

cons

  • Simplicity of software design means more limited in functionality
  • Updating information can be time-consuming and tedious

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HR Features

Because the software was written and designed by actual HR specialists, Sage really covers all the bases that a company could need when handling human resources, including recruitment, employee benefits, tax filing, payroll, and beyond. In addition to the standard features available, Sage offers customers:

  • Payroll Services

While payroll is a standard feature that all HR providers list, not all services are created equal. Sage HRMS’s payroll services makes the entire process easier for everyone. To begin with, the system integrates with timesheet services and software such as QuickBooks, so information is instantly updated any time an employee adds details. Additionally, Sage lets you combine features like attendance trackers for a comprehensive payment calculation. All taxes and deductibles are calculated automatically as well. Payments can be received via direct deposit, pay cards, or company checks.

  • User Access Permissions

When working with employees of varying ranks, it can get complicated managing permissions. Sage’s HR solution helps SMBs clearly define which areas are accessible to which employees and which are not.

  • Employee Management

One of the most convenient features of Sage’s HR software is the employee management. You have all of the information on each employee neatly catalogued and easy to access at a moment’s notice. This includes items like employee training, qualifications, and productivity, timesheets, pay stubs, and vacation or other absences. Managers can view disciplinary actions, progress reports, and task goals as well. With all of the information right in front of you, it’s easy to quickly assess individual ROEI.

  • Legalese

Sage HRMS takes the headache out of all legal requirements with smart tools that update automatically. Work permits, background checks, and other legal documentation is stored within the employee’s profile full total compliance. You can also set rules so that you’ll receive a notification when licenses are about to expire and require renewals or other updates. Sage takes care of all tax filings, as well.

Sage also provides expert advice to companies on talent acquisition, employee satisfaction, and disciplinary actions.

Records and Reports

Sage makes writing, reading, and sharing reports and records really easy. For one thing, it uses a dedicated reports writing tool (built-in), so even if you’ve never written a report before, it won’t take you long to learn. Sage also supports GL exporting, so managers can export and share their reports with senior staff members.

Reports include earning details, employee details, payout check dates, pay runs, holidays and absences, and more. Users can create batch reporting, so you can easily print a set of reports within a single category. Sage reports are all kept organized within the Reports Library for easy access via the mobile or desktop dashboard. All of the information can be displayed in a visually appealing fashion with customizable charts and fields. Records are kept of all of the important information for your company, such as payments made, employee productivity, vacation days, etc. And all reports can be password protected for privacy.

Flexibility of terms

Sage HRMS’s terms are extremely flexible. In fact, the pricing structure is completely individual, based on users’ preferences and needs. See below for a further explanation.

Pricing

Sage HRMS does not provide pricing information on its website because it tailors its offerings for each customer individually. Potential users can contact the company directly to discuss their options, choose features that are relevant to their industry and business model, and finalize a fully-customized package with individual pricing.

With each package, Sage HRMS gives customers a year of free HR advice from professional human resources experts and a free year of Sage Cover for total customer support.

Usability

Sage is designed to be used by anyone, and it is really simple enough for all employees to pick up. The dashboard is straightforward with all of your options presented right in front of you. Actions are clearly marked, and the categorization is intuitive. What’s more, Sage makes editing or making changes to an action pretty simple. For example, a payment can be cancelled or reissued with just one button, so mistakes aren’t final or devastating.

Setup is simple and only takes a few minutes, and you get free Sage Cover (the branded support team) for a year, so you can get online, telephone, or email support if you get stuck on something. Users can import all of their information from major clients such as mail merges from Microsoft Office and employee details from Sage 50.

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Customer Support

Sage’s customer support staff is patient, knowledgeable, and willing to go out of their way to help a customer. They’ve spent a lot of time troubleshooting for users on numerous occasions, earning them a name for outstanding customer support. Sage also has a lot of positive feedback throughout the social media spheres, with customers speaking highly about their experiences.

What’s even more impressive, is that the staff is available for customers 24/7. So, you can get an answer or assistance whenever you need it. Sage makes a note of hiring native English speakers, so you won’t have to explain terms to your assistant. Additionally, customers have access to HR professionals who can help you tackle any HR issue that arises.

Non-customer support phone: 800-829-0170 Monday-Friday 9am-5pm

Customer support phone: 0-845-111-4466 available 24/7

Email: Online contact form

The Bottom Line

Sage HRMS is a basic level HR software that is ideal for users who don’t want anything too complicated. It doesn’t have a lot of the bells and whistles that other software packages provide, like digital copy uploading and a dedicated mobile app, but it gets the job done, and well. For smaller businesses that don’t want to be bogged down with a complex system, Sage is an excellent option that delivers fast, easy, and smart payroll, benefits, and HR management solutions.

Top10.com's editorial staff is a professional team of editors and writers with dozens of years of experience covering consumer, financial and business products and services.

Sage Payment Solutions customer reviews

Based on 28 reviews

Ease of use

Brand satisfaction

Value for money

Service quality

Top Reviews

Ease of use

Brand satisfaction

Value for money

Service quality

3 months ago

Sage is quite amazing in how easy it is to use. I find it to be a very reliable product that my company uses for our payroll management.

3 months ago

It is easy to use to take care of money. Sage can be difficult at times if you don't use the program correctly.

3 months ago

Sage is great. Since our company implemented the software, errors were drastically reduced. The software is very user-friendly and easy to train on.

3 months ago

Software from Sage is always on point, and the customer service is available any time of day online. Our company has always used Sage, and they have never failed us.

3 months ago

Sage makes it easy to add employees and payroll accounts. The software works well without glitches, it makes doing payroll easy and professional.

4 months ago

The payroll software Sage is one of the best that you will ever use. I find a lot of the ease of use depends on how you work. Some applications are more advanced, but overall but it's great.

4 months ago

Sage is a great payroll software service that ensures for our company that everything goes smoothly.

4 months ago

Sage is very important as a payroll management tool. I love using Sage at work.

4 months ago

Sage makes payroll so easy and fun to do. It's easy to understand their software. Sage is a great product

4 months ago

Sage is a great brand that sorts payroll procedures for businesses and disburses the appropriate amount to each account in its database at the right time.

5 months ago

The platform was not difficult to navigate so it was possible to easily figure out information that you seek.

5 months ago

Sage helps me stay up to date with my client billing and assists me in making sure they are receiving the service they need and want.

5 months ago

Sage is easy to use and the software is simple to learn and it's a very affordable price.

5 months ago

Sage is a great example of payroll software that accesses one level in a particular industry and gives the appropriate wages to the person.

3 months ago

It's okay, but it could be better. I say that because of the way they handled a certainly difficult work situation. It makes me upset that I have to work hard and then wait for others that are taking their time to get my payroll processed.

3 months ago

Sage is the best payroll service there is, I find it does all the hard work for me, and makes my job so much easier.

3 months ago

Sage does a great job by comparison to other software systems I have used. There is nothing that I believe Sage could improve on at this time.

4 months ago

Sage provides a comprehensive payroll package that is user very friendly, accurate, and reliable.

4 months ago

Sage is innovative and reliable, accurate software with great customer service, and offers a variety of payroll options. Overall a good value.

4 months ago

It's great that Sage offers a free cash back option for the money and it has a large nationwide footprint.

28 reviews