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Deluxe Payroll Services Review

8.8
very good
Top10.com Staff

In a Nutshell

Deluxe is no small name in the HR and payroll industry. With more than 100 years of experience and over 4.8 million customers, Deluxe continues to set the standard for businesses across the globe. Offering automated, streamlined services, Deluxe has some of the most comprehensive payroll and HR services out there, including hiring, onboarding, payroll processing, employee management, and benefits administration.

pros

  • Comprehensive all-inclusive payroll & HR
  • Easy onboarding, workers’ comp, unemployment
  • Compliance tax filing including W-2, W-4, 1099, etc.

cons

  • Pricing plans and add-ons are somewhat confusing
  • Can’t try it out for free

Deluxe Deluxe Visit site

Deluxe at a Glance

Best for: SMBs, startups, enterprise corporations, restaurants, retail, healthcare, contractors 

Price range: From $39 per month +$7 per employee

Benefits & HR: Works with all third-party benefits, including 401K, workers’ comp, unemployment insurance, garnishments

Automatic tax filing: Yes

Apps: iOS & Android

Features and Add-ons

Deluxe has been in the industry a long time. What I like about Deluxe is that it continues to update its offerings, developing more advanced features and richer benefits as time goes by. SMBs can appreciate the hands-free, full-service HR and payroll processing Deluxe provides because it’s simple, intuitive, and heavy on the features, including some big ones like:

  -Payroll

Obviously, this is the lion’s share of what this review is all about. Deluxe has full-service payroll. What this means is the company will take care of every aspect of payroll for your business. The system itself is very intuitive, so you don’t have to sit there translating a whole new language to get payroll processed each month. 

Deluxe provides an easy system to let you set up automatic payrolls, including onboarding software, benefits enrollment deductions, and W-4 withholdings. You can also set up a direct deposit, so payroll is automatically issued. 

In addition to processing payroll, Deluxe has good reporting that employees can access online, directly from the platform. This is handy for keeping track of deductions, spendings, and filings. I also like that Deluxe offers time-tracking and paycheck calculations that include paid time-off and regular wages calculated. 

  -Hiring and onboarding

After payroll, this is definitely the biggest benefit Deluxe has to offer for most businesses. The platform includes everything from start to finish, from its easy text-to-apply application feature, all the way to its self-service onboarding process. Deluxe has completely streamlined the aspects of interviewing and hiring new employees. Oh, and best of all, it’s all digital. So everything is accessible from anywhere and paper-free.

  -Benefits administration

Deluxe has an automated system for HR solutions as well. You can customize things like benefits or send out notifications about online enrollment for particular benefits you offer. And Deluxe will work with all third parties, so if you already have benefits you’re currently working with, Deluxe will incorporate them into the platform automatically. 

  -Time tracking 

The app really makes Deluxe shine in the time-tracking arena. Available for Android devices, Deluxe Time helps you track your time no matter where you are, adjust shift schedules, and manage time-off and earnings all from your phone. The app also provides you with advanced reporting and analytics on the go. 

Some other clutch features Deluxe offers include employee-self-service, document management, workers’ comp admin, detailed reports, on-demand support, and employee management (including performance tracking and streamlined termination wizard).

Tax Compliance

Deluxe provides tax filing with its payroll services, including W2s and 1099s, at the end of the year. Tax filings are available for all 50 states, and Deluxe also keeps you up to date with new labor laws and other pertinent governmental, state, or local tax laws. So you are fully compliant without missing a beat.

Payment Options

Deluxe has several payment options that come with two out of three of the plans. You can get 2-day direct deposit, paper checks, and pay cards to pay your employees. And what’s particularly impressive about Deluxe is that it allows you to sync up your pay cycles and set rules to create a more fluid payment system.

Pricing/Costs & Fees

Deluxe offers three annual plans, a light plan, a blended plan, and an all-inclusive. So there’s a good variety for the various sizes of businesses out there.


Light
Blended
The Works
Price per month starting at
$39 +$7 per
employee
$49 +$7 per
employee
$39 +$12 per
employee
Full-service payroll and tax filings
X
Digital hiring and onboarding
X
Employee self-service
X
Workers’ compensation administration
X
2-day direct deposit, paper checks, and pay cards
X
Detailed payroll reports
X
HR reports
On-Demand support
HR document management
X
Employee performance tracking
X
Workflow automation and templates
X





Team directory and org charts
X
Advanced user permissions, access levels, and roles
X





Single sign-on
X
Streamlined termination wizard
X

Compliance 

X

All plans require an annual contract, but there’s no cancellation fee. So it’s not really a commitment. Deluxe also has some services available as add-ons, including unlimited workflows, time tracking, project codes, PTO accruals policies, applicant tracking system, HR support, and full benefits administration. Additionally, you can test off the service for 90 days with a satisfaction guarantee. 

                               Discover the difference Deluxe payroll processing can make.

Deluxe Deluxe Visit site

Usability

Another thing I really appreciate is that Deluxe offers an intuitive platform that includes automation and easy setup. The system is pretty advanced in terms of functionality (for example, you can set up rules, automations, and data syncing). Deluxe keeps it all simple in case you’re not tech-savvy. 

The processes are all very straightforward (click here, enter there), so anyone can manage the system. And since things are automated, you only have to deal with the initial setup or new entries on occasion. The rest basically does itself.

Conclusion

When you look at the features, user reviews, and platform, it’s not hard to understand why Deluxe has been around for as long as it has. A full-service payroll system that takes care of everything plus automation to boot is nothing to sneeze at. Deluxe takes things further with automatic tax filing, HR benefits administration, and employee management, making it a truly comprehensive package. 

Top10.com's editorial staff is a professional team of editors and writers with dozens of years of experience covering consumer, financial and business products and services.

Deluxe customer reviews

Based on 110 reviews

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Top Reviews

Ease of use

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Value for money

Service quality

6 months ago

There is nothing that I dislike. I rated the brand 5 stars, because the software works and I can connect it to other software.

6 months ago

Deluxe was given the overall rating because it is easy to use, customer services is excellent, and the quality of services is very high.

6 months ago

The customer service alone is enough to make their services worth the cost but they also lead the industry in innovation.

6 months ago

It is a good product and will make things a little easier for any company.

6 months ago

Deluxe services are top notch and that is to say there is ease of use. Good app.

6 months ago

Deluxe is one of the best brands. I always try to use it. It fulfills my all requirements. So that it would be my first recommendation.

6 months ago

Deluxe has made payroll for our company workers much easier because of the good service of the software.

7 months ago

Deluxe is very good service and good quality and work great, I like it so much. This is my favorite now.

7 months ago

This is another program that we have not use that long but they are very good. There's nothing that we dislike.

7 months ago

Because they are easy to do business with and they are innovative. It's reasonably priced. I highly recommend them. I've been using them for a few years now and I will not be using any other company.

7 months ago

Because Deluxe is one of the best sites and I like it a lot I would recommend it to anyone.

7 months ago

Th Deluxe software helps to prepare the payroll accurately for our organization and helps to prevent errors in payment.

7 months ago

It helped in paying all employees without having to go to a physical bank branch to perform the transaction.

8 months ago

This is an amazing service to have and use. It also makes it so easy and convenient.

8 months ago

No trouble and worked exactly as it should to get the job done. I would use it again.

8 months ago

It is easy to use. don't want to switch. My husband likes it too. He also uses it.

8 months ago

I like Deluxe very much because it is a quality is very good. If you decide to start from zero, the drag-and-drop system will make everything easy. You have (almost) full control over your design, just select what you want .

8 months ago

I find the app very easy to use It's very helpful in this unique and I also can trust people on there it has no issues so far. I love it .

8 months ago

I think it was an interesting program to use. In the system I was able to program different settings on the system.

8 months ago

Deluxe has everything you need in a payroll service, from A to B, it just sometimes feels a little cluttered, but once you get used to it, it's really perfect for small businesses.

110 reviews