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vcita Marketing Tools Review

Top10.com Staff

In a Nutshell

vcita is a business management app that includes helpful tools like scheduling, payments, CRM, and document sharing directly from the application. Now, this service also includes marketing tools to help businesses get more leads and convert them into loyal customers. With easy to follow templates, guides, automated campaigns, client management, email, announcements, and more, vcita makes automated marketing something anyone can handle.

pros

  • Easy and beautiful email and SMS campaigns
  • Create campaigns via mobile app
  • Advanced customer management system

cons

  • Template customization is limited
  • No SEO tools

vcita vcita Visit Site

vcita Marketing Tools at a Glance

Best for: Small teams, service-based businesses

Key uses: Business management, automated email marketing

Price: Starting from $19 per month

Free trial: 14-day free trial 

Email Marketing

Email marketing is where vcita shines. It’s got everything from automation (more on that in a minute) to customized campaigns and more. vcita has some beautifully designed templates, and the team is always adding new designs to keep the content fresh. Admittedly, vCita doesn’t offer as many design customization options as other website builders, but since the focus is more on marketing and business management, this isn’t the focal point of the app.

Back to email automation. vcita offers easy to set up automated email campaigns based on various journeys and actions your customers and leads take. This is a lot more detailed than some email automation tools out there. You can set up automation for things like anniversary discounts, thank you for your purchase emails, or shopping cart reminders. Once they’re set, you don’t have to do anything since the emails are sent out on autopilot.

You can create and manage your email campaigns on your mobile device with the vcita mobile app. This is a great feature because most businesses today (especially vcita’s target audience) aren’t sitting behind a desk, but actually doing business on the go. And what’s more, vcita lets you utilize multichannel marketing campaigns with SMS and email syncing. You can send out an email and then follow up a short while later with a friendly text message or reminder.

Social Media Marketing

vcita lets you add a call to action button directly on your Facebook pages. It also gives you the ability to create and send coupons and promotions to your social media followers. vcita has a detailed tag-based system that lets you customize each of these campaigns, so you can send out a different message to each group in your contact lists.

Website Design

vcita has a basic landing page builder. It’s not as advanced as something like Wix or other dedicated website builders, but for a marketing and business tool application, it’s a great option. And best of all, it’s easy to use.

vcita pages are mobile-responsive, and there are several well-designed templates to choose from. There are built-in forms, payment method functionality, and file sharing included within this feature. Oh, and another good thing about vcita website design is that pages are built with optimization in mind. The layout and design promote customer action with CTAs and forms ready to capture leads and move them down the funnel.

Freelancer

vcita's online scheduler is a handy tool, especially for freelancers. It allows you to book appointments, classes, or events and sync with calendar apps, email, and more. So, you never run into scheduling issues or miss an important appointment because you forgot to put it on your calendar.

This feature is pretty extensive, too. You can customize your calendar and post it on your website, so clients can book directly from the site without having to make a phone call or leave your website. This also comes with branded invoices for a more professional appearance.

Lead Generation

vcita also does lead generation and capture really well. It has forms and pop-ups like most marketing tool services do. Aside from that, vcita has quick and easy segmentation. So, you can select the criteria by which to segment leads, prioritize your marketing efforts, and launch more targeted campaigns based on things like location, status, interests, or other tags. This is a great feature, in our opinion, that really helps distinguish your marketing campaigns from the onslaught of emails people are used to ignoring.

vcita also has a LiveSite widget that is essentially a lead capture tool on steroids. You can set up the widget across your social media channels and websites to give your customers a more personalized experience (think “Hello, Shawn, here’s what you were looking at the last time you visited” when you visit the site). Via LiveSite, customers can also schedule appointments and get more information. So, it’s a really advanced tool that is worth having in your toolbox.

Pricing

vcita has three plans to choose from for individuals. There are also team options we’ll discuss below. The solo plans include:


Essentials Plan
Business Plan
Platinum Plan
Annual pricing
$19 per month
$45 per month
$75 per month
Monthly pricing
$29
$59
$99
Automated campaigns
X
Send automated campaigns
Send and customize automated campaigns
Campaign recipients
X
5000
100000
Facebook and reserve with Google Integration
Yes
Yes
Yes
Online lead capturing widget
Yes
Yes
Yes
Email and SMS marketing campaigns
X
Yes
Yes
Online coupons
X
Yes
Yes
Custom client portal domain
X
Yes
Yes

The Essentials Plan is good for very small businesses that don’t need a lot of customization or frills. It offers the basics like online lead capture and business management tools. The Business Plan gives you a lot more in terms of marketing, though. You can send out automated campaigns, create online coupons, and incorporate SMS marketing campaigns. Finally, the Platinum Plan is ideal for medium or larger businesses that want to have marketing without restrictions.

vcita offers a 14-day free trial that lets you test out the system for free. What’s really great about this free trial is that you don’t even have to put in your credit card details (so there's no fear of paying for a service simply because you forgot to cancel).

Team plans range from $45 a month (annually) up to $196. Unlike the solo plans, even the most basic business plan offers all of the vcita marketing and business management tools, albeit to a greater or lesser degree.

vcita vcita Visit Site

Customer Service

vcita’s customer support options are impressive. To begin with, you can schedule a demo directly on the website (there’s that online scheduling coming in handy again), send an email, or speak to a representative. You can also browse through the detailed help center for more answers.

What’s really great about vcita customer service is the setup assistance. You can jump onto any of the weekly webinars to get an explained walk-thru of the entire system and setup process. There are also detailed video tutorials and setup guides that take you one step at a time through everything. If nothing else works, vcita will also set up a private session with a rep to personally walk you through the process. That’s dedication!

Bottom Line

vcita is a great business management app that also offers some helpful marketing tools within its system. The services range from fast and convenient online scheduling to detailed contact management and branded payments and invoicing. vcita excels at customization, allowing you to personalize your email campaigns down to the last detail, so it is just the right message for each of your customer segments. If you’re looking for a comprehensive solution for lead capture, marketing campaign management, and landing page optimization, vcita is a great place to start.

Top10.com's editorial staff is a professional team of editors and writers with dozens of years of experience covering consumer, financial and business products and services.

vcita customer reviews

Based on 21 reviews

Ease of use

Brand satisfaction

Value for money

Service quality

Top Reviews

Ease of use

Brand satisfaction

Value for money

Service quality

8 months ago

I like the ease of use of this brand, the satisfaction they offer to the customer when using their services, the quality and the price.

8 months ago

They have a good customer review due to quality of service, making it easy for hassle free acquisition.

8 months ago

They offer templates that are easy to customize and even easier to use on all social media platforms and opened my views on other advertising techniques and brought all my ideas to life. If I have any specials that I'm running I can use the same formats but easily change anything I have typed into the ads if need be. The premade designs made it fast and easy to make the advertisements look professionally made.

8 months ago

Easy to use and understand for businesses to be quickly and processing all items. Business format is set up nicely for quick production.

8 months ago

Very simple appointment settings. Before vcita, there were a lot of replies and other emails, or worse - calls.

9 months ago

Cloud based Customer Relationship Management (CRM) solutions that are very convenient for small businesses. Entrepreneurs and business owners can manage their customer interactions anytime, anywhere through any device. It enables organizations to get more opportunities from the Internet, mobile, e-mail and social networking. They can use various platforms (including your website, mobile application, social network page or e-mail) to check and modify their schedule. For example, rescheduling is very convenient and fast, which is very helpful to the company

10 months ago

Vcita allows me to do executive worthy work at a fraction of the cost. The software is easy to maneuver and well organized.

10 months ago

Our customers like the options of sending files, sending us messages, paying and arranging appointments. The dashboard is easy to read.

10 months ago

Vcita is great and my experience with them is awesome. Vcita is easy to use.

10 months ago

Vcita is aspirational and has a logical way of addressing problems and it's easy to use.

a year ago

Vcita is the best because when i encountered difficulty with my marketing tools i was referred to use them and they were good.

8 months ago

I really liked the website design! It has a very colorful, unique looking and fun to use.

9 months ago

Easy to use and perfect service can help me complete my work effectively. It is an indispensable tool for my work

9 months ago

We use Vcita for several different aspects of our business. We use it for email marketing and also for its payment solution.

10 months ago

We found the email marketing option OK. It could have been better, but the customer service was pretty good.

10 months ago

I love Vcita because they are awesome. They are creative and talented. They work with dedication. I look forward to working with them in the future. I love it

a year ago

Effectively increased the conversion rate of potential customers, and successfully increased visibility on social networks.

a year ago

Vcita allows you to market to specific audiences that would be interested in what you are offering. It is very useful and trustworthy.

8 months ago

I've had some minor difficulty using it in the beginning ,but was able to figure it out quickly and was satisfied with the menu options it had to offer for the most part.

8 months ago

Vcita is bare bones marketing tool without a relational database. The problem with Vcita is that Vcita does not have a phone number for customer support which stinks. You have to email and arranged a time for someone to ring you from Vcita if they have time. Vcita is not a customer focused company.