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Looka Review

Top10.com Staff

In a Nutshell

Looka (formerly Logojoy) uses artificial intelligence to generate beautiful and unique logo ideas. It aims to help entrepreneurs get off the ground by handling the crucial, yet often times frustrating and time-consuming, task of creating a logo. Its automated logo generator takes away the need for a costly designer so you end up with a professional quality design at a fraction of the cost.

pros

  • In-house customer support team
  • Large selection of fonts, icons and graphics

cons

  • No refunds
  • Basic plan is very limited

Looka Looka Visit Site

Value for Money

Looka offers 3 pricing packages, which gives you the ability to only pay for what you need. The most simple plan costs $20 and is best for businesses who are just getting started. The package includes one logo file with a colored background. The downside of the basic plan is that the logo comes in low resolution. The middle level plan costs $65 and includes everything that a designer would send you, including a high resolution PNG file for online use, vector files for print, and versions with a transparent background. The plan also entitles you to lifetime phone support for anything you could possibly need. Most importantly, this plan gives you full ownership of your design for any commercial or non-commercial purpose.

Looka's top tier plan costs $80 and includes everything in the premium package, plus 1 hour with a complete social media kit as well as business card designs.


Price
Logo files
Special offer
Basic
$20
1
None
Premium
$65
Multiple
Unlimited changes
Enterprise
$80
Multiple
Social media kit

*Prices last updated February 2020

All packages are good for a one-time download. If you want to buy another logo, you’ll need to choose another package. Additionally, you can choose to purchase any add-ons to a package. So if you want to purchase the premium package but need an element from the enterprise package, you can do that.

Compared to other logo makers on the market, Looka’s pricing is on the cheaper side. Other sites charge less than Looka for a high resolution logo, but a lot of useful files and tools are included in Looka’s premium package.

Portfolio/Experience

Unlike other logo making sites that have real designers working on your logo, here there are no designers involved. Looka’s logo generator uses AI and machine learning to craft the perfect logo for your business, by constantly learning which design pieces work well together, and which layouts customers prefer. By using technology as opposed to real designers, Looka is able to offer its customers designs for less.

Looka does offer designers for customers to use after the logo-creation stage. It has a designer directory, which is a list of designers and digital agencies that the company is partnered with, that can help customers further build their brand with business cards and other marketing materials.

Contract Terms

After buying a logo, you’re entitled to a 24-hour grace period to request edits. After the 24 hours, you can request up to 3 revisions at no cost by contacting Looka’s customer support team.

It should also be noted that no refunds are given after a design has been paid for, as Looka has no way of ensuring that the customer didn’t download the logo or use it outside of the Looka site. This is fairly common among logo making sites.

Customer Service

Looka has an excellent in-house customer support team that can be reached by phone, email, or live chat. Support isn’t offered 24/7, but there is a help center which lists frequently asked questions and their answers. This useful FAQ section can be found on Looka’s site.

Looka Looka Visit Site

Design Process

Creating a design on Looka can take as little as 5 minutes, and the process is both quick and simple.

  1. To start, you put in the name of your company or whatever it is that you want the logo for.
  2. Next you will have to give Looka’s machine learning algorithm some data to work with. You’re asked to choose 5 of your favorite logos from a large selection of choices. This tells Looka what looks you like and which you don’t.
  3. You then choose colors you like, share a bit of information about your company, and choose symbols you like.
  4. After signing in, you’re able to view the different logo designs created especially for you. If you’re unsatisfied with the first designs you’re shown, you can load more instantly.
  5. After choosing a design, you can make minor edits yourself like color and symbol changes. From there you can purchase the design in order to receive the files.

The site also has a preview function so you can see how your chosen logo looks on items like business cards, posters, hats, and t-shirts.

Conclusion

Looka is a nice-looking and easy-to-use site that delivers on its promise of creating unique, and affordable logos quickly. Not only does it deliver great designs, but it has a top-notch customer support team as well to assist in any situation or answer any questions or concerns customers may have.

The only downside with Looka is the strict no-refund policy, but for such a small price, it’s still worth using. The company was featured in TechCrunch and Lifehacker, as well as many other publications, and it’s clear why – Looka is a joy to use.

Top10.com's editorial staff is a professional team of editors and writers with dozens of years of experience covering consumer, financial and business products and services.

Looka customer reviews

Based on 38 reviews

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16 May 2022

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4 months ago

Looka brand will have my 100% rating because they are the best you can ever have.

4 months ago

Looka is very effective for use and marketing and helps me solve a lot of problems. I am very satisfied with the software, its price is reasonable, the service quality is good, and my employees love to use it.

5 months ago

Great company, great reps, always supportive. I will highly recommend them. Very polite and knowledgeable. Found my design within minutes. Great selection and pricing points! My customers all love my new logo! Delivery of the logo was prefect for my web design and print products! Will 100% recommend to any friends needing logos! Process of purchasing was smooth!

5 months ago

They offer a good value for our money, they are not the best. But they are good.

5 months ago

Martketing tools help our company work well with lots of good security and keep our info safe. We have not encountered any negative customer reviews or experienced any negative issues using Looka. Looka generates lots of different logos to choose from which is fun for our employees.

5 months ago

Because they deserve it and they are the best I've seen ever since I started using them... They are more convenient to use.

6 months ago

Because I t is easy to use. Looka Logo Maker combines your logo design preferences with Artificial Intelligence to help you create a custom logo you'll love. All it takes is a few clicks and five.

6 months ago

It's easy to use and interesting and offers great value for many. Very good services and I can count on it. It's always my first choice because they provide many services I need and can make a logo in a minutes.

2 years ago

Logo joy is fantastic. I would recommend this to anyone looking for a great logo

2 years ago

It was very good when I used it. It had everything I was looking for and what's more, I really enjoyed using it a lot

2 years ago

I gave them those ratings because you can tell they really tried to make their costumers satisfied. They have good service

2 years ago

The price is kind of crazy. The site makes great logos and gives many options and allows you to make it how you want. However, the price is much higher than it should be

2 years ago

Because it was recommended by a friend that told me that their logo is very professional. Mine came out great too - it looks very professional

4 months ago

It was easy to use. It seemed simple enough to understand, so I didn't spend forever overthinking what I was doing. The value was also a good one.

4 months ago

You can rely on it to design an attractive logo for your enterprise. Looka is a good brand.

4 months ago

Easy to use and lots of value for the money. Customer service is great if you need help.

4 months ago

A great shopping tool where we market all the food, drink, clothing and everything we need.

4 months ago

Because it is a great value for money and the service is particularly good and easy to use.

5 months ago

Because it guarantees high quality services, easy to use and high value for money. It is also an application that carries tools that save effort and money for me.

5 months ago

Easy to use. Good customer service and representatives who are knowledgeable and able to guide me through what I needed.