Klaviyo Pros & Cons
PROS
Excellent customer support
Responsive email templates
Advanced features and integrations
CONS
Expensive for small businesses
Limited customization
Top Klaviyo Reviews
A Z
I love this tool
I love this tool. Shocked others say it’s not great!
Mathilde Egede Andersen
Klaviyo support is next level!
Klaviyo support is next level!
I always get put in contact with the most skilled, understanding and patient product experts. Most recently, Luan was extremely helpful and went out of their way to find a solution to my challenge. Thank you again!
Alan Chapman
Great onboarding experience, feature-rich platform
✓ Great onboarding experience with the experienced Marius - who was thoughtful and helpful in his responses
✓ Wealth of support documentation
✓ Wealth of best practice guides
✓ Feature-rich platform for omnichannel marketing
✓ First-class integration with Shopify
You have to show up prepared to do the work. Nothing is turnkey. But this platform is best-in-class.
How do I know I can trust this Klaviyo review?
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Klaviyo reviews
Poor • Reviews 325
on
Excellent
40%
Great
3%
Average
2%
Poor
2%
Bad
52%
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A Z
1 month ago
I love this tool
I love this tool. Shocked others say it’s not great!
Mathilde Egede Andersen
2 months ago
Klaviyo support is next level!
Klaviyo support is next level!
I always get put in contact with the most skilled, understanding and patient product experts. Most recently, Luan was extremely helpful and went out of their way to find a solution to my challenge. Thank you again!
Alan Chapman
2 months ago
Great onboarding experience, feature-rich platform
✓ Great onboarding experience with the experienced Marius - who was thoughtful and helpful in his responses
✓ Wealth of support documentation
✓ Wealth of best practice guides
✓ Feature-rich platform for omnichannel marketing
✓ First-class integration with Shopify
You have to show up prepared to do the work. Nothing is turnkey. But this platform is best-in-class.
John
3 months ago
Great for drip campaigns
Great for drip campaigns. We use Klaviyo for the onboarding of users - it put them in a 5-email sequence drip campaign. Additionally, we're able to use the API to put users in a separate user journey based on conditions within our site. The campaign builder is clean and straightforward. We plan on staying with them for a long time.
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The star ratings are based on the overall rating of each brand. Some reviews are provided via third party suppliers. We encourage you to write a review of your experiences with these brands.
