Infinite Logo Design Review

Top10.com Staff

In a Nutshell

Infinite Logo Design promises to turn around your logo design request within as little as 24 hours. You’ll have up to 8 designers working on your project, and at the top tier you can choose from unlimited logo concepts and request unlimited revisions. Infinite Logo Design focuses on helping you get exactly the logo you’re looking for with round the clock customer support and a money-back guarantee if you’re not completely satisfied.

pros

  • Fast turnaround time—as little as 24 hours
  • Dedicated team of up to 8 designers

cons

  • More details about the logo design process would be helpful
  • There’s no information about the experience of the designers

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Best For

  • Medium-sized businesses who need a professional logo
  • Any business owner who doesn’t know what he/she wants, but feels that “I’ll know it when I see it”
  • Business owners who need a logo in a hurry

Value for Money


Startup Package
Business Package
Corporate Package
Price
$199
$289
$389
Features
  • 4 logo concepts
  • Unlimited revisions
  • 2 designers
  • 100% money-back guarantee
  • And more...
  • 6 logo concepts
  • Unlimited revisions
  • 3 designers
  • 100% money-back guarantee
  • And more...
  • Unlimited logo concepts
  • Unlimited revisions
  • 8 designers
  • 100% money-back guarantee
  • And more...

Infinite Logo Design offers 3 logo design packages. Prices begin at $398 $199 for the Startup Logo Package, with the Business Logo Package costing $578 $289, and rising to $778 $389 for the Corporate Logo Package.

All 3 packages include unlimited revisions, and a dedicated account manager to help you get what you want. You can also benefit from the 100% money-back guarantee with each plan, according to certain terms and conditions. No matter which package you select, you'll get full ownership rights over your finished logo, which you can download in multiple file formats—although the website doesn’t say which formats are available.

The Startup Logo package gives you 4 unique logo concepts to choose from, produced by a team of 2 designers. At this price level, you'll receive a turnaround time of 48 to 72 hours. It's a similar price to Deluxe Logo Design’s Silver package, which offers unlimited revisions and 6 design concepts from 4 designers for $395.

If you go with the Business Logo plan, you’ll get 6 logo concepts from a team of 3 designers. Turnaround time drops to 24 to 48 hours, and the package also includes print-ready files, and free business card, letterhead, and envelope design. Finally, the Corporate Logo plan adds 2 social media banners, an email signature and icon design to the package, as well as a team of 8 designers producing as many logo design concepts as you’d like.

Infinite Logo Design also offers special bundle deals, including logo design, website design, printed business cards, social media page design, and website and business email account hosting and setup. There are 3 bundle deals, costing $1,998 for the Weekly Special Bundle package, $2,998 for the Executive Bundle and $4,398 for the Platinum Bundle, although there are discounts here too.

Portfolio/Experience

Infinite Logo Design has an impressive online portfolio of over a thousand successful logo projects. You can browse by industry or by logo style, although there’s no search facility. Unfortunately, there’s no information at all about the designers. You won’t be able to learn their qualifications or how Infinite Logo Design chooses its designers.

Contract Terms

Infinite Logo Design is unclear about its terms of service. You can order a free consultation by sending your name, email address, and phone number, but there's no information about when exactly payment is required. You can ask for a refund within 5 days of receiving your logo, but the 100% refund is only available if you request it before you get your initial logo concept. Refund requests made within 48 hours are eligible for a 66% refund, and requests made between 48 and 120 hours only get a 33% refund. All refunds, even the full refund, are minus a 10% service and processing fee.

Customer Service

Infinite Logo Design shines in the realm of customer support. You can access customer support 24/7 through live chat, telephone, email, or through the online webform. Infinite Logo Design also provides a dedicated account manager for every customer. It claims 100% customer satisfaction with a customer approval rating of 9.8 out of 10 and offers some very positive on-site testimonials, but there's no link to an objective customer review site.

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Design Process

When you buy a logo from Infinite Logo Design, you’ll open up a secure personal account in the Account Area. This is how you send and receive feedback about your logo.

Infinite Logo Design is very proud of the speed of their turnaround time. Depending on which of the packages you buy, you'll get your initial logo design concept within 24 to 72 hours. If you're in an extreme rush, you can pay an extra $99 for rush delivery, which provides your finished logo within 24 to 48 hours.

The number of logo design concepts you’ll be offered depends on which package you buy. At the top end, the Corporate Business package offers unlimited logo design concepts, but even the Startup Business plan provides you with 4 concepts to choose from. All price packages include unlimited revisions, so you can keep on asking for tweaks and changes like a different color or font until you are fully satisfied. When you’re happy with your logo, you can download it in multiple file formats.

Conclusion

Infinite Logo Design offers competitively-priced logo design with a fast turnaround time and dedicated customer support. The option of multiple logo design concepts from more than one designer, along with unlimited revisions, makes it attractive to any business that isn't sure what it wants in a logo. Unfortunately, the publicized 100% money-back guarantee turns out to be less than a full refund, which is alarming to potential customers. It would also be helpful to have additional information about the designers and the design process.

Top10.com's editorial staff is a professional team of editors, writers and experts with dozens of years of experience covering consumer, financial and business products and services.

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29 Sep 2020

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