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99designs Review

Top10.com Staff

In a Nutshell

99designs offers top-of-the-line, professional logo designs. It has made the whole design process super easy to understand with clear and colorful step-by-step explanations and illustrations on how things work. 99designs also includes plenty of positive reviews and customer feedback on its site.

pros

  • Professional, high-quality logo designs
  • 100% satisfaction guarantee

cons

  • Premium services are costly
  • Difficult to provide personal input on design

99 designs 99 designs Visit Site

Value for Money

99designs may be a little bit more expensive than some of the other logo design services on the market at the moment. But one look at the website makes it obvious that it produces professional and memorable logo concepts that are well worth the hefty price tag. 

There are several price packages available; each package has various features and benefits, and all include a 100% money-back guarantee and full copyright ownership. All design and commission fees are also included in the price.


Price
Design concepts
Dedicated manager
Bronze
$299
30
No
Silver
$499
60
No
Gold
$799
90
No
Platinum
$1,299
60
Yes

*Prices last updated February 2020

Portfolio/Experience

99designs has an impressive professional portfolio, jam-packed with high-quality logo designs to suit the full range of businesses and services across all sectors and industries. There are thousands of designers available in more than 90 design skill sets. All of this has been verified by past users, with high-rated customer testimonials of both the talent pool and final results.

Contract Terms

Although there isn’t a direct link to a contract on the site, customers will receive an outline of terms before the creative process begins. You’re always guaranteed 100% of your money back if you’re not happy, whichever package you choose, be it the budget Bronze, or high-end Platinum. All packages also include full copyright ownership, and all designer fees and commission are included in the price of each package.

Customer Service

99designs has generally positive reviews online. It also has a great customer service FAQ section and searchable knowledge database, making it simple to find the help and support you need. If however you can’t easily find what you’re looking for, then there is a support line for different regions, too, along with a ticket-based support system, with a promise to respond to all queries within 24 hours.

99 designs 99 designs Visit Site

Design Process

99designs offers potential customers a step-by-step guide to the design process, complete with engaging images that showcase past work and answers to the most frequently asked questions. It also offers to put you in touch with a designer who can explain the process to you over the phone. It’s reassuring to know that you could have everything completed from start to finish in just 7 days if your project is time-critical.

Conclusion

99designs offers high-end, professional logo design services that tend to cost a bit more than the average logo design. To help compensate, it provides a gallery of high-quality logo-designs and boasts experts in 90+ design skill sets. Reviews are generally positive and many customers especially like the easy-to-understand design process.

Top10.com's editorial staff is a professional team of editors and writers with dozens of years of experience covering consumer, financial and business products and services.

99 designs customer reviews

Based on 42 reviews

Ease of use

Brand satisfaction

Value for money

Service quality

Top Reviews

Ease of use

Brand satisfaction

Value for money

Service quality

8 months ago

I like 99designs. It works very well but one downside is that you can end up with too much choice, and it can be difficult to curate.

8 months ago

Sometimes when we have a tight deadline it can be difficult due to the vetting feature for freelancers. Overall reputation as a company, I admired their work.

8 months ago

It was an easy platform to use with straightforward services that offer you many options.

8 months ago

Of all the discount art services, 99designs has the best designers as well as informative articles, tips and tricks. I recommend this site often.

9 months ago

Liked the crowdsourcing aspect to help design my logo. Happy with the results.

9 months ago

Website is not the best as it is more for mobile optimization I think sometimes. But as a sub set of Vista Print they have quality work done at an affordable price.

9 months ago

They have everything I need for a great marketing tool. Completely satisfied. Highly recommend

9 months ago

It is easy to use and set up. Reasonably priced and had good product options with many design options.

10 months ago

All the products are very beautifully designed so almost all the products in this brand are my favorite.

a year ago

With 99designs I have access to creativity at its peak, it comes handy in countless situations, from managing my project and portfolio to projects that requires creativity, It's like a digital store where everything is there for my usage, I find it easy to navigate and use.

a year ago

Gorgeous, custom unforgettable design, creative experts, professionals can easily get the right design for companies..

a year ago

Good, reliable, established brand with proven results and nice product artwork quality. I�'d like it to be a little bit cheaper, but there are other options out there, so some of the price, I suppose is built in for ease of use.

2 years ago

I liked how everything was explained and shown to me in a way I could understand it. The quality of the work was much better and way more impressive than I thought.

2 years ago

Was a while ago, but I thought they were okay. We still use the logo that the designer helped us create.

2 years ago

99designs really has competent freelancers that really get on the job with creative designs.

2 years ago

I had a good experience with 99 designs. I was able to have my own logo designed. And it didn't take too long to get done

2 years ago

The design I had made was not only very good, but it was very cheap. I also got my design back within 3 days, so that was very exciting for me.

8 months ago

It's great for doing social media marketing and email marketing directly to the customers.

8 months ago

So easy a caveman can use it. Makes designing fun and easy for anyone to do it.

8 months ago

I didn't have any problems with them, but I only used them on a for trial basis.

99 designs