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99designs Review

10 customer reviews
Top10.com StaffByTop10.com StaffAug. 25, 2019

In a Nutshell

99designs offers top-of-the-line, professional logo designs. It has made the whole design process super easy to understand with clear and colorful step-by-step explanations and illustrations on how things work. 99designs also includes plenty of positive reviews and customer feedback on its site.

pros

  • Professional, high-quality logo designs
  • 100% satisfaction guarantee

cons

  • Premium services are costly
  • Difficult to provide personal input on design

99designs 99designs Visit Site

Value for Money

99designs may be a little bit more expensive than some of the other logo design services on the market at the moment. But one look at the website makes it obvious that it produces professional and memorable logo concepts that are well worth the hefty price tag.

There are several price packages available; each package has various features and benefits, and all include a 100% money-back guarantee and full copyright ownership. All design and commission fees are also included in the price.


Price
Design concepts
Dedicated manager
Bronze
$299
30
No
Silver
$499
60
No
Gold
$799
90
No
Platinum
$1,299
60
Yes
*Prices last updated May 2018


Portfolio/Experience

99designs has an impressive professional portfolio, jam-packed with high-quality logo designs to suit the full range of businesses and services across all sectors and industries. There are thousands of designers available in more than 90 design skill sets. All of this has been verified by past users, with high-rated customer testimonials of both the talent pool and final results.

Contract Terms

Although there isn’t a direct link to a contract on the site, customers will receive an outline of terms before the creative process begins. You’re always guaranteed 100% of your money back if you’re not happy, whichever package you choose, be it the budget Bronze, or high-end Platinum. All packages also include full copyright ownership, and all designer fees and commission are included in the price of each package.

Customer Service

99designs has generally positive reviews online. It also has a great customer service FAQ section and searchable knowledge database, making it simple to find the help and support you need. If however you can’t easily find what you’re looking for, then there is a support line for different regions, too, along with a ticket-based support system, with a promise to respond to all queries within 24 hours.

99designs 99designs Visit Site

Design Process

99designs offers potential customers a step-by-step guide to the design process, complete with engaging images that showcase past work and answers to the most frequently asked questions. It also offers to put you in touch with a designer who can explain the process to you over the phone. It’s reassuring to know that you could have everything completed from start to finish in just 7 days if your project is time-critical.

Conclusion

99designs offers high-end, professional logo design services that tend to cost a bit more than the average logo design. To help compensate, it provides a gallery of high-quality logo-designs and boasts experts in 90+ design skill sets. Reviews are generally positive and many customers especially like the easy-to-understand design process.

Top10.com StaffByTop10.com StaffJul. 11, 2019
Our editorial staff is comprised of writers who are knowledgeable about online business services. We specialize in simplifying the process of choosing the right logo design maker for your business.

99designs customer reviews

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29 Mar 2020

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Top reviews

A**e, FL
2 months ago

Ease of use

Brand satisfaction

Value for money

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I liked how everything was explained and shown to me in a way I could understand it. The quality of the work was much better and way more impressive than I thought.

J***s, AL
4 months ago

The design I had made was not only very good, but it was very cheap. I also got my design back within 3 days, so that was very exciting for me.

C**t, CO
2 months ago

Was a while ago, but I thought they were okay. We still use the logo that the designer helped us create.

B***C, MS
2 months ago

99designs really has competent freelancers that really get on the job with creative designs.

S*P, NY
3 months ago

I had a good experience with 99 designs. I was able to have my own logo designed. And it didn't take too long to get done

C***s, FL
5 months ago

I was happy with the designs for the price. The extra ad on stuff they try to get you to buy is a little annoying. All and all I would use them again

H****y, GA
5 months ago

Simple to use. The designer from the site really helped us improve and get a great logo that we use.

A*r, GA
6 months ago

I used 99designs for school and it got the job done. It was easy to navigate and the person we worked with was very helpful

S***n, OH
2 months ago

Ease of use of website. Had no problems figuring out how to navigate, all items were correct and shipped in a reasonable. Time.

B***a, NJ
3 months ago

It was alright. I thought the designer could have stuck to the script a little more, but instead was overly creative

10 customer reviews