In a Nutshell
pros
- 30-day risk-free trial
- No home inspection or maintenance records required
- Unlimited service calls+protection guarantee
cons
- Zero information from the website
- No small appliance coverage
Complete Care Home Warranty at a Glance
Annual premium: Starts at $420
Plan types: Systems, Appliances, Combo
States: 47 (excluding Alaska, California and Washington)
HVAC: Yes on Systems or Combo Plans
Home Inspection Required: No
24/7 Claims Department: Yes
Coverage
Complete Care covers the normal wear and tear or breakdown of covered items included in the policyholder’s plan. So, if you opt for the systems-only plan, Complete Care will cover the usual malfunctions or deteriorations that occur from normal use of home systems like heating, air conditioning, and plumbing networks.
The types and number of items covered depends on the plan you choose (we’ll go into more detail about each one in the section below). Complete Care plans offer good coverage, though the Appliance Plan doesn’t cover some smaller items like ice makers or microwaves. For the Appliance Plan, you’ll get coverage for 10 appliances. The Systems Plan covers 6 home systems. Meanwhile, the Combo Plan covers both these lists for a total of 16 items. You can also purchase coverage for additional items or uncovered items like a spa or tankless water heater, for up to 20 systems and appliances.
What Appliances and Systems Does Complete Care Cover?
As mentioned, Complete Care has a pretty solid coverage schedule for most home appliances and systems. It covers all of the basics like HVAC, plumbing, refrigerators, and washing machines. It would be nice to see coverage for the smaller items like a microwave, but the coverage is still good by industry standards.
Additional coverage can also be purchased from Complete Care for the following items:
- Pools/spas
- Additional spas
- Limited roof leak
- Central vacuum
- Sump pump
- Well pump
- Septic system
- Septic pumping
- Freestanding ice maker
- Add'l a/c system
- Limited roof leak
- Add'l heating system
- Central vacuum
- Add'l water heater
- Add'l garage door opener
- Add'l oven/range/stove
- Clothes washer
- Clothes dryer
- Second refrigerator
- A/c system
- Stand-alone freezer
- Heating system
- Water softener
- Sprinkler system
- Refrigerator icemaker
- Tankless Water Heater
Pricing and Onboarding Deals
Currently, Complete Care home warranty offers 3 plans for its coverage. You can get the Systems Plan, the Appliance Plan, or the Combo Plan. The first 2 plans are ideal for homeowners that have newer appliances and systems, and know that they're pretty reliable but just want coverage for specific things. Alternatively, you might not know which items are questionable around your home, or you might just want to have the assurance that you are covered in case something breaks down. If that's the case, then the Combo Plan will give you the greatest peace of mind.
Here’s a pricing breakdown for the 2 basic plans. For Combo Plan pricing, you can be in touch with Complete Care Home Warranty's customer care directly.
In addition to having reasonable annual pricing, Complete Care offers one of the lowest service fees in the market. It's just $45 per visit. Best of all, though, you can get a 30-day risk-free trial period to test out the service. If you are not happy with the results, you can cancel for a full refund.
Contractors and Service
One of the biggest benefits of Complete Care Home Warranty is its flexible home warranty coverage terms. For one thing, there's no age limit on your systems or appliances. This is a relief for many homeowners, considering the fact that most people require repairs and replacements for older items (the new ones generally work fine!).
What’s more, with Complete Care home warranty policies, you don’t need to provide any maintenance records. You also don’t need a home inspection before coverage can begin. This is unusual for the industry as many home warranty policy providers do require some sort of inspection or record before they’re willing to provide coverage.
Finally, there's no limit to the number of claims you can make using your home warranty policy. Once you are a Complete Care customer, you can call a technician whenever you need help. Here's how that works:
- When an appliance breaks down or has a problem, you can call Complete Care.
Customer care is available 24/7 and 365 days a year. So, you can call for help even in the middle of the night.
- A technician will be dispatched to your home as soon as one is available.
One downside to working with Complete Care is that you need to use the technicians in the network, i.e., you can't call in your own guy. But Complete Care has a large network of experienced technicians, so you shouldn't have a problem in this case.
- Pay your service fee, and have your appliance fixed.
The technician will assess the problem and fix the issue. If a repair is not possible, it's okay, because Complete Care has a protection guarantee. That means if it can't be fixed, Complete Care will replace your item according to the terms of your policy. Homeowners will pay a service fee of $45 for every visit from a technician.
How Does Complete Care Compare?
90 days for parts
Bottom Line
Complete Care is a rising star in the home warranty industry. With technicians who have been fully trained and working in the business for more than 30 years, a no-limit claims policy, and no home inspection required, Complete Care makes it easy for customers to get coverage. What’s more, the protection guarantee lets homeowners and renters rest easy.
About Complete Care
Complete Care is a home warranty provider with more than 30 years of experience in the industry. It's home warranty policies cover up to 20 systems and appliances and includes most standard home items. As a company, Complete Care strives to relate to each customer as an individual, which is apparent through its customer-centric policy choices. Things like providing flexible policy terms and a risk-free trial are a few of the ways that Complete Care shows how much it cares about its clients.
