Complete Care Home Warranty Review

In a Nutshell

Complete Care is a fresh new face on the home warranty sector, but it’s already making waves. With homeowner-friendly policies like no age limit on covered items, unlimited claims, and no home inspection required, Complete Care helps homeowners get coverage for a wide variety of systems and appliances. Consumers can purchase annual plans for one set, or they can opt for a combination plan. Complete Care coverage is available for renters too.

pros

  • 30-day risk-free trial
  • No home inspection or maintenance records required
  • Unlimited service calls+protection guarantee

cons

  • Zero information from the website
  • No small appliance coverage

Complete Care Home Warranty Complete Care Home Warranty Visit Site

Complete Care Home Warranty at a Glance

Annual premium: Starts at $440

Plan types: Systems, Appliances, Combo

States: 48

HVAC: Yes on systems or combo plans

Home Inspection Required: No

24/7 Claims Department: Yes

Coverage

Complete Care covers the normal wear and tear or breakdown of covered items included in the policyholder’s plan. So, if you opt for the systems-only plan, Complete Care will cover the usual malfunctions or deteriorations that occur from normal use of home systems like heating, air conditioning, and plumbing networks.

Which and how many items are covered depends on the plan you choose (we’ll go into more detail about each one in the section below). Suffice it to say that Complete Care plans are pretty inclusive, though the appliance plan doesn’t cover some smaller items like ice makers or microwaves. For the appliance plan, you’ll get coverage for 10 appliances. The systems plan covers 6 home systems. Meanwhile, the combo plan covers both these lists for a total of 16 items. You can also purchase coverage for additional items or uncovered items like a spa or tankless water heater.

What Appliances and Systems Does Complete Care Cover?

ITEM
Systems Plan
Appliances Plan
Combo Plan
Heating
x
Electrical
x
Water heater
x
Plumbing
x
Plumbing Stoppages
x
Ductwork
x
Air conditioning
x
Dishwasher
x
Garage door opener
x
Garbage disposal
x
Trash compactor
x
x
x
Water dispenser
x
x
x
Refrigerator
x
Ice maker
x
x
x
Oven 
x
Range 
x
Stovetop 
x
Microwave 
x
x
x
Built-in microwave
x
x
x
Ceiling fans
x
Attic and exhaust fans
x
Clothes dryer
x
Clothes washer
x
Toilet tanks and bowls
x
x
x
Sump pump
x
x
x
Whirlpool bath motor and pump
x
x
x

As mentioned, Complete Care has a pretty solid coverage schedule for most home appliances and systems. It covers all of the basics like HVAC, plumbing, refrigerators, and washing machines. It would be nice to see coverage for the smaller items like a microwave, but the coverage is still good by industry standards.

Additional coverage can also be purchased from Complete Care for the following items:

  • Pools/spas 
  • Additional spas
  • Limited roof leak
  • Central vacuum
  • Sump pump
  • Well pump
  • Septic system
  • Septic pumping
  • Freestanding ice maker
  • Add'l a/c system
  • Limited roof leak
  • Add'l heating system
  • Central vacuum
  • Add'l water heater
  • Add'l garage door opener
  • Add'l oven/range/stove
  • Clothes washer
  • Clothes dryer
  • Second refrigerator
  • A/c system
  • Stand-alone freezer
  • Heating system
  • Water softener
  • Sprinkler system
  • Refrigerator icemaker
  • Tankless Water Heater

Pricing and Onboarding Deals

Currently, Complete Care home warranty offers 3 plans for its coverage. You can get the systems plan, the appliance plan, or the combination plan. The first 2 plans are ideal for homeowners that have newer appliances and systems, and know that they're pretty reliable but just want coverage for specific things. Alternatively, you might not know which items are questionable around your home, or you might just want to have the assurance that you are covered in case something does break down. If that's the case, then the combo plan will give you the greatest peace of mind.

Here’s a pricing breakdown for the 2 basic plans. For combo plan pricing, you can be in touch with the Complete Care customer care directly.

 
Appliance Plan
System Plan
Per year
Starts at $420
Starts at $499

In addition to having reasonable annual pricing, Complete Care offers one of the lowest service fees in the market. It's just $45 per visit. Best of all, though, you can get a 30-day risk-free trial period to test out the service. If you are not happy with the results, cancel for a full refund.

Contractors and Service

One of the biggest draws of this company is Complete Care's flexible home warranty coverage terms. For one thing, there's no age limit on your systems or appliances. This is a relief for many homeowners, considering the fact that most people require repairs and replacements for older items (the new ones generally work fine!).

What’s more, with Complete Care home warranty policies, you don’t need to provide any maintenance records. You also don’t need a home inspection before coverage can begin. This is unusual for the industry as many home warranty policy providers do require some sort of inspection or record before they’re willing to provide coverage.

Finally, there's no limit to the number of claims you can make using your home warranty policy. Once you are a Complete Care customer, you can call a technician whenever you need help. Here's how that works:

  • When an appliance breaks down or has a problem, you can call Complete Care.

Customer care is available 24/7 and 365 a year. So, you can call for help even in the middle of the night.

  • A technician will be dispatched to your home as soon as one is available.

One downside to working with Complete Care is that you need to use the technicians in the network, i.e., you can't call in your own guy. But Complete Care has a large network of experienced technicians, so you shouldn't have a problem in this case.

  • Pay your service fee, and have your appliance fixed.

The technician will assess the problem and fix the issue. If a repair is not possible, it's okay, because Complete Care has a protection guarantee. That means if it can't be fixed, Complete Care will replace your item according to the terms of your policy. Homeowners will pay a service fee of $45 for every visit from a technician.

How Does Complete Care Compare?

 
Complete Care
Advanced Home Warranty 
Select Home Warranty
Annual premium
Starts at $420
From $445.50
$430
Number of contractors
Large network of qualified technicians
Wide national network
10,000+
Home Inspection Required
No 
No 
No
24/7 claims
Yes 
Yes 
Yes
Workmanship guarantee
N/A
30 days for service
90 days for parts
N/A

Complete Care Home Warranty Complete Care Home Warranty Visit Site

Bottom Line

Complete Care is a rising star in the home warranty industry. With technicians who have been fully trained and working in the business for more than 30 years, a no-limit claims policy, and no home inspection required, Complete Care makes it easy for everyone to get coverage. What’s more, the protection guarantee lets homeowners and renters rest easy.

AboutComplete Care

Complete Care is a home warranty provider with more than 30 years of experience in the industry. It's home warranty policies cover up to 20 systems and appliances and includes most standard home items. As a company, Complete Care strives to relate to each customer as an individual, which is apparent through its customer-centric policy choices. Things like providing flexible policy terms and a risk-free trial are a few of the ways that Complete Care shows how much it cares about its clients.

Sarah Badani has extensive research and review experience in the finance industry. With a degree in psychology and education, she brings a level of depth and understanding to her writing along with her own flavor to spice up each topic in a unique and inviting way.

Complete Care Home Warranty customer reviews

Be the first to write a review

Adjust category ratings

Ease of use

0 people say

Ease of use

Brand satisfaction

Value for money

Service quality

Brand satisfaction

0 people say

Ease of use

Brand satisfaction

Value for money

Service quality

Value for money

0 people say

Ease of use

Brand satisfaction

Value for money

Service quality

Service quality

0 people say

Ease of use

Brand satisfaction

Value for money

Service quality

Share your experience

People discuss, price, satisfaction level and more.

Write your review

07 Jul 2020

Almost done!

Check that everything's correct, fill in your details, and submit your review!

Anonymous.
0 people say

Ease of use

Brand satisfaction

Value for money

Service quality

Today

Thank you!

Complete Care Home Warranty