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Select Home Warranty Review (2023)

$200 off + 2 months free + free roof coverage
By Patrick SatherPatrick Sather -
Last updated: Jan 08, 2023
3,185 reviews
by
logo-SELECT HOME WARRANTY
Visit Site
Average annual premium
$404.99-$756
Contractors
10,000 in-network
Service call fee
$60-$75

Our Verdict

Is Select Home Warranty Worth It?

For the past nine years, Select Home Warranty has offered homebuyers with appliance and systems coverage. Excluding Nevada, New York, Washington, and Wisconsin, Select offers 3 home warranty plans nationwide. New customers can qualify for discounts by paying upfront, and all plans include free roof leak coverage. However, coverage limits are lower than those of many of competitors. Customers can also avail of 24/7 support over the phone.

Average annual premium
$404.99-$756
Contractors
10,000 in-network
Service call fee
$60-$75

Select Home Warranty Pros & Cons

PROS

Affordable premiums and fees
24/7 phone support
Free roof leak coverage

CONS

Low coverage limits
Not available in Nevada, New York, Washington, or Wisconsin

Top Select Home Warranty Reviews

Ro
Roger
2 months ago
I just joined
I just joined select Home Warranty and the person taking my call sounded very professional. I had american home shield before and decided to move my warrenty tro a different company.
Wi
William
2 weeks ago
After I bought policy I was contacted…
After I bought policy I was contacted by 8 different salespersons from Select. Each one said to call and ONLY talk to them. This was very annoying!!! I didn’t appreciate it. It was my first contact with the company. I didn’t call a single one!
JT
JT
3 days ago
stay away stay away stay away....
I am beginning to think all home warranty companies are just north of worthless. I got sweet-talked into signing up with this place, 500.00 for 6 mos, or a year, and the very first claim they turned down. A routine plumbing-unclog. Not covered because not "routine wear and tear". What wear and tear are there on pipes? Earthquake? What is the point of a home warranty if they won't even cover that? If none of your appliances break, then you've spent 500.00 for nothing, and you can buy a brand new water heater for 500.00. Went to cancel it out of outrage and they charge you 75.00 just to cancel. My major-established HVAC guy (in case you're going to get a policy to try to cover that) said their company will not work with ANY home warranty company, they said "the HW company simply goes on eBay and tries to find everything cheaper then tries to strong-talk the HVAC company into using those parts...". Typical. So if your toaster or refrig/washer/dryer are all in good shape, buying a policy from these guys is going to be a waste of your money because they don't cover anything else! Beware.
See all Select Home Warranty reviews

How do I know I can trust this Select Home Warranty review?

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Select Home Warranty Select Home Warranty Visit Site

Top Select Home Warranty Reviews

Overview

Select Home Warranty at a Glance

Select Home Warranty Plans

Select Home Warranty offers 3 plans that cover most of your home’s major systems and appliances. Its Bronze Care plan provides coverage for 11 appliances starting at $57 per month or $588 per year. Alternatively, you can choose its Gold Care plan, which includes coverage for 4 systems including your ductwork and water heater. Pricing for the Gold Care plan starts at $57 per month or $588 per year. 

If you want full home coverage, Select’s Platinum Care plan includes all the features of the Bronze and Gold Care Plans plus coverage for your garage door opener and ceiling fans. The cost for the Platinum Care plan starts at $63 per month or $660 per year. 

Covered Items

Bronze Care

Gold Care

Platinum Care


Best for appliance coverage

Best for systems coverage

Best for full home coverage

Clothes washer

-

Clothes dryer

-

Refrigerator

-

Microwave oven (Built-in)

-

Dishwasher

-

Garbage disposal

-

Stove

-

Oven

-

Cooktop

-

A/C, Cooling

-

Plumbing system

-

Heating system

-

Electrical system

-

Water heater

-

Ductwork

-

Ceiling fans

-

Garage door opener

-


Optional Add-Ons

With Select, you can purchase additional options including:

  • Central vacuum: $3.33/mo

  • Lawn sprinkler system: $5.83/mo

  • Pool: $8.33/mo

  • Roof lead: $0/mo

  • Septic system: $5.83/mo

  • Spa: $5.83/mo

  • Standalone freezer: $3.33/mo

  • Sump pump: $3.33/mo

  • Well pump: $3.33/mo

Plan Exclusions

Select Home Warranty only covers repairs or replacements caused by damage due to everyday wear and tear. In its terms and agreements, Select states that it does not cover commercial equipment or systems and appliances covered under a manufacturer’s warranty. In addition, Select only extends cover to single-family homes, individual condos, townhouses, and modular homes. It does not cover commercial properties or multi-family houses. In addition, Select does not cover any pre-existing conditions. 

How to Get Started with Select Home Warranty

You can get started with Select Home Warranty online or over the phone. If you elect to enroll online, Select will provide you with an instant quote after you supply your zip code, name, email, and phone number. Alternatively, you can call one of its customer service representatives and select your plan and features over the phone. 

In the event you wish to cancel your coverage, Select will fully refund your premiums paid if you cancel within 30 days of signing your agreement. If you cancel after the initial 30-day period, you can still receive a prorated refund. However, Select charges a $75 processing fee if you cancel after the 30-day introductory period. 

How to file a claim with Select Home Warranty

With Select, you can file a claim 24/7 online or over the phone at 1-855-267-3532. Upon receiving your service request, Select will dispatch a qualified service contractor to schedule your service appointment within 2-4 days. Service fees are due at the time of your service appointment and each subsequent visit for the same issue. 

Select does not guarantee to match a system or appliance with one of the same color, brand, or dimensions. To qualify for coverage, Select may require you to provide maintenance records for up to 3 years. Consult Select’s terms and conditions on its website or your service agreement for a full list of parts and components excluded from coverage. 

In addition, it limits coverage per item per term. Coverage limits include:

  • HVAC: $2,000/term

  • Appliances, plumbing and electrical systems: $500/term

  • Additional coverage options: $400/term

Is Select Home Warranty Legit?

Select Home Warranty has been in business for 9 years and is headquartered in New Jersey. Although it is not accredited with the Better Business Bureau, it is accredited with ConsumerAffairs, which grants the company 4.4 out of 5 stars. However, it received over 4,199 complaints in the last 3 years, mostly related to service problems or delays. Nonetheless, Homewarrantyreviews.com picked Select as its “Editor’s Choice” for the 2021 Home Warranty Awards based on its plans, customer service, availability, and cost. 

What’s Unique About Select Home Warranty?

New customers are eligible to receive a discount when they enroll online or over the phone. If you pay for a year of coverage upfront, Select deducts up to $150 off your premium and includes 2 months of free coverage. Best of all, Select provides free roof leak coverage with all of its plans. 

What about the Select Home Warranty app?

Select Home Warranty does not have a mobile app.

Help and Support

You can contact Select’s customer service team over the phone 24 hours a day, 7 days a week. 

If you prefer to submit your query through email, you can do so through info@selecthomewarranty.com. While Select allows you to submit a claim online, it does not offer a homeowner portal where you can track your claim’s status or review your plan details. It provides FAQs on its website that answer basic processes, terms, and conditions. In addition, Select’s blog features articles covering home maintenance topics, including tips, opinions, and best practices. 

Select Home WarrantyPricing

How Much Does Select Home Warranty Cost?

Overall, Select’s premiums compare favorably to many of its competitors, especially if you qualify for any available discounts. For this review, we ran a quote for a single-family home in Austin, Texas. Based upon this information, the Bronze and Gold Care plans cost $38 per month or $404.99 per year. Meanwhile, the Platinum Care plan costs $44.34 per month or $474.99 per year. In addition to your annual premium, you must also pay a fee for each service visit. The service fee varies between $60 to $75 depending on your location.

Expense Type

Cost

Bronze Care 

$38/month or $404.99/year

Gold Care

$38/month or $404.99/year

Platinum Care

$44.34/month or $474.99/year

Service Fee

$60-$75


Select Home Warranty Alternatives

How Select Home Warranty Compares to Other Home Warranties

Details

Choice

Liberty Home Guard

HomeServe USA

Average annual premium

$476-$660

$499.99-$639.99 

$287.88-$699.96

Contractors

15,000 in-network

10,000 in-network

In-network (number unspecified)

Service call fee

$75-$85 

$60-$75

$100

Service requests

24/7 by phone and online

24/7 by phone and online

24/7 by phone and online


Select Home Warranty vs. Choice

If you qualify for its available discounts, Select’s premiums compare favorably to those offered by Choice Home Warranty. In addition, its service fee of $60-$75 is more affordable than Choice’s fee of $75-$85. However, with over 15,000 contractors in its network, Choice is the better option if you value having access to a larger number of technicians. 

Select Home Warranty vs. Liberty Home Guard

With Select’s discount, its premiums are more affordable than those offered by Liberty Home Guard. On the other hand, they both charge the same service fee of $60-$75, and can answer service requests 24/7 by phone and online. In addition, their networks are practically identical, with each company retaining around 10,000 contractors. Your choice between the two will likely come down to which company offers the better discount to sway your decision. 

Select Home Warranty vs. HomeServe USA

Compared to HomeServe USA, Select is not able to match its pricing for appliance coverage. While their pricing for full-home coverage is similar, HomeServe may be the better choice if you simply want to cover your home’s major appliances. However, Select charges a cheaper service fee of $60-$75 compared to HomeServe’s $100 fee. If you want to keep your service costs low, you are better off choosing Select. 

Select Home Warranty Select Home Warranty Visit Site

Bottom Line

Since 2012, Select Home Warranty has provided warranty coverage to homeowners. Outside of Washington, Wisconsin, Nevada, and New York, you can purchase coverage through Select nationwide. It offers 3 home warranty plans, and new customers can qualify for up to $150 and 2 free months of coverage by paying upfront. Although it includes free roof leak coverage, it provides lower coverage limits than many of its competitors. Customer support is available 24/7 via phone and email, and Select gives homeowners the option to submit a claim online.

Frequently Asked Questions
How good is Select Home Warranty (SHW) overall?
-
+
Select Home Warranty offers affordable premiums and fees along with unique features like free roof leak coverage. While its coverage limits are lower than those of many of competitors, it rates favorably in most categories.
Does Select Home Warranty cover pre-existing conditions?
-
+
No, Select Home Warranty does not cover pre-existing conditions.
How much does Select Home Warranty cost?
-
+
With a discount, its Bronze and Gold Care Plans cost as little as $404.99 per year if you pay the annual cost upfront. Without a discount, its Platinum Care plan costs $756 per year if you choose to pay in monthly installments.
How can I cancel my Select Home Warranty?
-
+
You can cancel your Select Home Warranty by calling 1-855-276-3532 and speaking to a customer service representative. Select charges a $75 fee if you cancel after your 30-day introductory period.
Patrick Sather is an award-winning personal finance writer and licensed broker who has worked for some of the largest financial firms in the United States, including TD Ameritrade and Pacific Life. A graduate of the University of Nebraska in both Economics and International Trade and English, his articles on life's most common financial decisions and quandaries are straightforward, practical, and always easy to understand.

Select Home Warranty reviews

Average • Reviews 3,185
on
Excellent
58%
Great
9%
Average
2%
Poor
1%
Bad
30%
Ro
Roger
2 months ago
I just joined
I just joined select Home Warranty and the person taking my call sounded very professional. I had american home shield before and decided to move my warrenty tro a different company.
Wi
William
2 weeks ago
After I bought policy I was contacted…
After I bought policy I was contacted by 8 different salespersons from Select. Each one said to call and ONLY talk to them. This was very annoying!!! I didn’t appreciate it. It was my first contact with the company. I didn’t call a single one!
JT
JT
3 days ago
stay away stay away stay away....
I am beginning to think all home warranty companies are just north of worthless. I got sweet-talked into signing up with this place, 500.00 for 6 mos, or a year, and the very first claim they turned down. A routine plumbing-unclog. Not covered because not "routine wear and tear". What wear and tear are there on pipes? Earthquake? What is the point of a home warranty if they won't even cover that? If none of your appliances break, then you've spent 500.00 for nothing, and you can buy a brand new water heater for 500.00. Went to cancel it out of outrage and they charge you 75.00 just to cancel. My major-established HVAC guy (in case you're going to get a policy to try to cover that) said their company will not work with ANY home warranty company, they said "the HW company simply goes on eBay and tries to find everything cheaper then tries to strong-talk the HVAC company into using those parts...". Typical. So if your toaster or refrig/washer/dryer are all in good shape, buying a policy from these guys is going to be a waste of your money because they don't cover anything else! Beware.
Susan Pinney
11 hours ago
HORRIBLE
HORRIBLE! And plenty of FAKE REVIEWS! Just go to BBB.org and read the over 3400 complaints filed. You will end up getting your own contractor and paying for everything yourself so there is no reason to give this company one dime. The goal is to NEVER pay out. Fake contractors too. So of course no one will show up for your "appointment". Then they will tell you to hire someone and get reimbursed. You won't get any money back.
Select Home Warranty