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Select Home Warranty Review (2021) Plans, Pricing, Coverage and More

Patrick Sather

In a Nutshell

For the past nine years, Select Home Warranty has offered homebuyers with appliance and systems coverage. Excluding Nevada, New York, Washington, and Wisconsin, Select offers 3 home warranty plans nationwide. New customers can qualify for discounts by paying upfront, and all plans include free roof leak coverage. However, coverage limits are lower than those of many of competitors. Customers can also avail of 24/7 support over the phone.

pros

  • Affordable premiums and fees
  • 24/7 phone support
  • Free roof leak coverage

cons

  • Low coverage limits
  • Not available in Nevada, New York, Washington, or Wisconsin

Select Home Warranty Select Home Warranty Visit Site

Select Home Warranty Plans

Select Home Warranty offers 3 plans that cover most of your home’s major systems and appliances. Its Bronze Care plan provides coverage for 11 appliances starting at $57 per month or $588 per year. Alternatively, you can choose its Gold Care plan, which includes coverage for 4 systems including your ductwork and water heater. Pricing for the Gold Care plan starts at $57 per month or $588 per year. 

If you want full home coverage, Select’s Platinum Care plan includes all the features of the Bronze and Gold Care Plans plus coverage for your garage door opener and ceiling fans. The cost for the Platinum Care plan starts at $63 per month or $660 per year. 

Covered Items

Bronze Care
Gold Care
Platinum Care


Best for appliance coverage

Best for systems coverage

Best for full home coverage

Clothes washer

-

Clothes dryer

-

Refrigerator

-

Microwave oven (Built-in)

-

Dishwasher

-

Garbage disposal

-

Stove

-

Oven

-

Cooktop

-

A/C, Cooling

-

Plumbing system

-

Heating system

-

Electrical system

-

Water heater

-

Ductwork

-

Ceiling fans

-

Garage door opener

-

Optional Add-Ons

With Select, you can purchase additional options including:

  • Central vacuum: $3.33/mo
  • Lawn sprinkler system: $5.83/mo
  • Pool: $8.33/mo
  • Roof lead: $0/mo
  • Septic system: $5.83/mo
  • Spa: $5.83/mo
  • Standalone freezer: $3.33/mo
  • Sump pump: $3.33/mo
  • Well pump: $3.33/mo
Select home warranty homepage screenshot

Plan Exclusions

Select Home Warranty only covers repairs or replacements caused by damage due to everyday wear and tear. In its terms and agreements, Select states that it does not cover commercial equipment or systems and appliances covered under a manufacturer’s warranty. In addition, Select only extends cover to single-family homes, individual condos, townhouses, and modular homes. It does not cover commercial properties or multi-family houses. In addition, Select does not cover any pre-existing conditions. 

Select Home Warranty Plan Pricing

Overall, Select’s premiums compare favorably to many of its competitors, especially if you qualify for any available discounts. For this review, we ran a quote for a single-family home in Austin, Texas. Based upon this information, the Bronze and Gold Care plans cost $38 per month or $404.99 per year. Meanwhile, the Platinum Care plan costs $44.34 per month or $474.99 per year. In addition to your annual premium, you must also pay a fee for each service visit. The service fee varies between $60 to $75 depending on your location.

Expense Type

Cost

Bronze Care 

$38/month or $404.99/year

Gold Care

$38/month or $404.99/year

Platinum Care

$44.34/month or $474.99/year

Service Fee

$60-$75

How to file a claim with Select Home Warranty

With Select, you can file a claim 24/7 online or over the phone at 1-855-267-3532. Upon receiving your service request, Select will dispatch a qualified service contractor to schedule your service appointment within 2-4 days. Service fees are due at the time of your service appointment and each subsequent visit for the same issue. 

Select does not guarantee to match a system or appliance with one of the same color, brand, or dimensions. To qualify for coverage, Select may require you to provide maintenance records for up to 3 years. Consult Select’s terms and conditions on its website or your service agreement for a full list of parts and components excluded from coverage. 

In addition, it limits coverage per item per term. Coverage limits include:

  • HVAC: $2,000/term
  • Appliances, plumbing and electrical systems: $500/term
  • Additional coverage options: $400/term

Is Select Home Warranty Legit?

Select Home Warranty has been in business for 9 years and is headquartered in New Jersey. Although it is not accredited with the Better Business Bureau, it is accredited with ConsumerAffairs, which grants the company 4.4 out of 5 stars. However, it received over 4,199 complaints in the last 3 years, mostly related to service problems or delays. Nonetheless, Homewarrantyreviews.com picked Select as its “Editor’s Choice” for the 2021 Home Warranty Awards based on its plans, customer service, availability, and cost. 

What’s Unique About Select Home Warranty?

New customers are eligible to receive a discount when they enroll online or over the phone. If you pay for a year of coverage upfront, Select deducts up to $150 off your premium and includes 2 months of free coverage. Best of all, Select provides free roof leak coverage with all of its plans. 

Help and Support

You can contact Select’s customer service team over the phone 24 hours a day, 7 days a week. 

If you prefer to submit your query through email, you can do so through info@selecthomewarranty.com. While Select allows you to submit a claim online, it does not offer a homeowner portal where you can track your claim’s status or review your plan details. It provides FAQs on its website that answer basic processes, terms, and conditions. In addition, Select’s blog features articles covering home maintenance topics, including tips, opinions, and best practices. 

What about the Select Home Warranty app?

Select Home Warranty does not have a mobile app.

How to Get Started with Select Home Warranty

You can get started with Select Home Warranty online or over the phone. If you elect to enroll online, Select will provide you with an instant quote after you supply your zip code, name, email, and phone number. Alternatively, you can call one of its customer service representatives and select your plan and features over the phone. 

In the event you wish to cancel your coverage, Select will fully refund your premiums paid if you cancel within 30 days of signing your agreement. If you cancel after the initial 30-day period, you can still receive a prorated refund. However, Select charges a $75 processing fee if you cancel after the 30-day introductory period. 

How Select Home Warranty Compares to Other Home Warranty Services

Details

Choice

Liberty Home Guard

HomeServe USA

Average annual premium

$476-$660

$499.99-$639.99 

$287.88-$699.96

Contractors

15,000 in-network

10,000 in-network

In-network (number unspecified)

Service call fee

$75-$85 

$60-$75

$100

Service requests

24/7 by phone and online

24/7 by phone and online

24/7 by phone and online

Select Home Warranty vs. Choice

If you qualify for its available discounts, Select’s premiums compare favorably to those offered by Choice Home Warranty. In addition, its service fee of $60-$75 is more affordable than Choice’s fee of $75-$85. However, with over 15,000 contractors in its network, Choice is the better option if you value having access to a larger number of technicians. 

Select Home Warranty Select Home Warranty Visit Site

Select Home Warranty vs. Liberty Home Guard

With Select’s discount, its premiums are more affordable than those offered by Liberty Home Guard. On the other hand, they both charge the same service fee of $60-$75, and can answer service requests 24/7 by phone and online. In addition, their networks are practically identical, with each company retaining around 10,000 contractors. Your choice between the two will likely come down to which company offers the better discount to sway your decision. 

Select Home Warranty vs. HomeServe USA

Compared to HomeServe USA, Select is not able to match its pricing for appliance coverage. While their pricing for full-home coverage is similar, HomeServe may be the better choice if you simply want to cover your home’s major appliances. However, Select charges a cheaper service fee of $60-$75 compared to HomeServe’s $100 fee. If you want to keep your service costs low, you are better off choosing Select. 

Bottom Line

Since 2012, Select Home Warranty has provided warranty coverage to homeowners. Outside of Washington, Wisconsin, Nevada, and New York, you can purchase coverage through Select nationwide. It offers 3 home warranty plans, and new customers can qualify for up to $150 and 2 free months of coverage by paying upfront. Although it includes free roof leak coverage, it provides lower coverage limits than many of its competitors. Customer support is available 24/7 via phone and email, and Select gives homeowners the option to submit a claim online.

Frequently Asked Questions
How good is Select Home Warranty (SHW) overall?
-
+
Select Home Warranty offers affordable premiums and fees along with unique features like free roof leak coverage. While its coverage limits are lower than those of many of competitors, it rates favorably in most categories.
Does Select Home Warranty cover pre-existing conditions?
-
+
No, Select Home Warranty does not cover pre-existing conditions.
How much does Select Home Warranty cost?
-
+
With a discount, its Bronze and Gold Care Plans cost as little as $404.99 per year if you pay the annual cost upfront. Without a discount, its Platinum Care plan costs $756 per year if you choose to pay in monthly installments.
How can I cancel my Select Home Warranty?
-
+
You can cancel your Select Home Warranty by calling 1-855-276-3532 and speaking to a customer service representative. Select charges a $75 fee if you cancel after your 30-day introductory period.
Patrick Sather is an award-winning personal finance writer and licensed broker who has worked for some of the largest financial firms in the United States, including TD Ameritrade and Pacific Life. A graduate of the University of Nebraska in both Economics and International Trade and English, his articles on life's most common financial decisions and quandaries are straightforward, practical, and always easy to understand.

Select Home Warranty customer reviews

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Top Reviews

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7 months ago

When something broke, they answered every question patiently, and their service attitude was very good, which was trustworthy

9 months ago

Convenient and easy to get coverage and information. Mobile and Internet review of policy is also easy to use

9 months ago

I've used them twice and they are very efficient. I used them for my central ac and pest control

9 months ago

Select Home Warranty allowed me to choose the warranty coverage that I was looking to purchase instead of pressuring me into something that I didn't want or need.

9 months ago

Select home warranty gives great customer services and it is a good use of money to save money when something breaks.

9 months ago

Good overall service but they take more time than expected to fix issues. It's been three weeks and my appliances aren't fixed.

9 months ago

Don't dislike anything I like the protection I get!! Not problems they are a phone call away and willing and ready to help

1 years ago

Good company with a solid reputation. I always had good customer service. The price is not bad for the quality you receive.

1 years ago

They're mostly good, although wish my price was a little better (but don't we all).

1 years ago

We have not experienced any problems with the service. it was easy to get and reasonably priced. Repairs are good and at a good price.

1 years ago

I just recently started using there service and I have not had a single issue yet. If that's stays that way I will continue to use them.

2 years ago

Easy to use and great service , prices are fair , repair is timely and through, I have been a customer for many years, I would recommend them to anyone in need of a home warranty

2 years ago

select home warranty has great satisfied customer reviews a lot of home appliances are covered by their protection plans, customers ate very happy with the home warranties and what they cover

1 years ago

A great home warranty that has saved us plenty of money on repairs in our home. Quick response

1 years ago

They really cover all my needs and wants. They're willing to work with you help you out of any situation in your home.

1 years ago

New service have not used I just purchased the home warranty plan in the last two months have had no problems as of yet

1 years ago

Their customer service is excellent. Not only do you quickly get connected to a live representative who is more than willing to help you in any way they can.

1 years ago

it's the only home warranty I have ever had so I have nothing to compare it with. I filed a claim and it was accepted very easily.

1 years ago

I have not had to make a claim yet. Their customer service is really great. They treat customers the way you expect to be treated and are so helpful in assisting you.

7 months ago

So far they have been very professional. They contacted me next day to let me know how their schedules were running. Quick to set up appointments. They informed me of the deductible amount. They also told me which specialists I'd have to reach out to myself I.e plumber and electrician. Explained the process in great detail.

64 reviews