In a Nutshell
- Excellent customer service
- 2 free months with annual billing
- Highly rated by customers
- Not available in 5 states (CA, WA, WY, IL, WI)
- Lower number of technicians than others
Liberty Home Guard Plans
Best for full coverage
Best for systems
Best for appliances
Ceiling and exhaust fan
Garage door opener
It’s also possible to add the following extras to your plan, for additional cost:
- Pool and spa
- Sump pump
- Well pump
- Central vacuum
- Additional spa
- Septic system pumping
- Standalone freezer
- Limited roof leak
- Lighting fixtures
- Gutter cleaning
- Pest control
- Carpet cleaning
- Water softener
- Lawn sprinkler system
- Electronics protection
- Swamp cooler
- Ejector pump
- Second refrigerator
- Trash compactor
- Ice maker (in-fridge)
- Freestanding ice maker
- Wine cooler/fridge
- Saltwater pool
- Plumbing fixtures
- Grinder pump
- Water dispenser water line
- Instant hot water dispenser
- Reverse osmosis water filter system
Liberty Home Guard’s warranty plans cover issues arising from normal wear and tear rather than a natural disaster or human damage. Individual systems and appliances have particular exclusions. For example, most appliances are only covered for mechanical parts rather than accessories like racks or shelves; for heating systems, outside piping is not covered. You can check the Liberty Home Guard website, where thorough details of exclusions are given.
Liberty Home Guard Plan Pricing
We obtained quotes for single-family homes in Texas and New York City. Quoted prices were consistent across the locations. At the moment, Liberty Home Guard is offering 2 months free when you purchase a plan with annual billing. The number of free months rises as you add more years to your plan, to a maximum of 6 months when you purchase 5 years in one go.
The table below shows costs for one year of Liberty Home Guard.
Total Home Guard
Single-family home under 5,000 square feet
Single-family home over 5,000 square feet
Optional extras can be added for $39.99-$299.99/year, depending on the chosen item.
How to file a claim with Liberty Home Guard
You can submit a claim to Liberty Home Guard either on the phone or online, 24/7. After you pay the service fee, Liberty Home Guard will connect you with a technician, who should reach you within 24 to 48 hours. In some cases, you may be able to find your own technician and claim for reimbursement, too. With 10,000 technicians, Liberty Home Guard’s network is smaller than that of some competitors. However, workmanship is guaranteed for 60 days, during which time technicians can be recalled. The service cap included in a standard contract is $1,600 per item, with some exceptions.
Is Liberty Home Guard Legit?
Liberty Home Guard has a good reputation according to review websites Trustpilot (where the service has 86% excellent reviews, 2% good, and 12% bad) and ConsumerAffairs (where the average rating is 4.1/5). The company is rated A by the Better Business Bureau (BBB), where aggregated reviews are an average of 4.63/5. Overall, these are good figures, suggesting that Liberty Home Guard is a solid choice.
What’s Unique About Liberty Home Guard?
Liberty Home Guard currently has several special offers. You can get 25% off when purchasing a plan with monthly billing, or 2 free bonus months with 1 year. You can get more free months when you buy more years in one go, from 3 to 6 months free as you increase your plan up to 5 years. You can also get free roof leak coverage with the purchase of a plan. There is a refer-a-friend bonus of a $25 Amazon gift card, and discounts are available on appliance purchases when you are a Liberty Home Guard customer.
Help and Support
In addition to 24/7 phone and email, you can also talk to Liberty Home Guard’s customer service team via live chat. This is a great feature that makes it easy to get help quickly. The website also has a thorough FAQ and helpful blog with tips and advice.
What about the Liberty Home Guard app?
Liberty Home Guard does not have a mobile app.
How to Get Started with Liberty Home Guard
It’s quick and easy to obtain a free quote from Liberty Home Guard, either online or by phone. You need to give your contact details, address, and the type and size of your home. You will also need to select any optional add-ons you need, decide your plan level and the length of coverage you want to purchase. You can then purchase your warranty directly from the site.
How Liberty Home Guard Compares to Other Home Warranty Services
Liberty Home Guard’s annual premiums are similar to those offered by other companies, although its service fee can be more expensive (up to $150) depending on the plan you purchase. Its pool of in-network contractors is on the low side compared to competitors, but its excellent reputation suggests this doesn’t hamper its service.
First Premier Home Warranty
Complete Care Home Warranty
Average annual premium
In-network (number not specified)
In-network (number not specified)
Service call fee
Phone hotline, 24/7
Phone or email, 24/7
Phone hotline, 24/7
Liberty Home Guard vs HomeServe USA
HomeServe USA has a wider range of premium prices, but isn’t much more expensive than Liberty Home Guard. In some cases, however, your service fee with Liberty Home Guard may be more costly. Both Liberty Home Guard and Home Serve USA have responsive live chat support, which is a helpful feature. But for deals and offers, Liberty Home Guard is a little more generous, which might nudge you towards this choice if you’re looking for a discount.
Liberty Home Guard vs First Premier Home Warranty
First Premier Home Warranty’s premiums and service fees are somewhat cheaper than Liberty Home Guard, so this could be a better choice if you are on a budget. Additionally, First Premier Home Warranty has a bigger network of contractors. However, if you are looking for top notch customer service, whilst First Premier Home Warranty’s email support team is responsive, Liberty Home Guard’s instant live chat may give you greater peace of mind.
Liberty Home Guard vs Complete Care Home Warranty
Complete Care Home Warranty’s premium prices are slightly cheaper than Liberty Home Guard’s, and its service fee is quite a bit lower. However, Liberty Home Guard has a $1,600 service cap, whereas many systems and appliances covered by Complete Care Home Warranty are limited to $500 worth of repairs. Therefore, you may feel it’s worth spending more on Liberty Home Guard to have more generous cover.
The Bottom Line
Liberty Home Guard has an excellent reputation and it’s easy to see why. It has a great customer service setup, with live chat, and a detailed and helpful website. The company offers a range of deals and discounts when you purchase a plan, including 2 free months when you buy a year’s worth of cover. And the annual premium for a single-family home is comparable to competitors.
Although not yet available in absolutely every state, and with slightly fewer technicians in its network than other companies, this could be a good choice if you’re looking for a reliable home warranty service.