How good is Choice Home Warranty overall?

Choice Home Warranty offers competitive pricing for full-service home warranty coverage. Its premiums and service fee cost the same or less than the industry standard. In addition, it has a large network of contractors and offers 24/7 support online and via phone. However, its coverage limits are lower than some of its competitors.

Does Choice Home Warranty cover pre-existing conditions?

No, Choice does not cover pre-existing conditions.

When does Choice coverage begin?

Your coverage begins 30 days after you apply and pay all contract fees. If you submit proof of uninterrupted coverage from another carrier, you may be eligible to receive coverage before your start date.

Is there a cancellation fee for Choice Home Warranty?

If you cancel your contract within 30 days of signing, Choice Home Warranty will fully refund your premium. However, it does charge a $50 cancellation fee. If you cancel your contract after 30 days, Choice Home Warranty will prorate your premium and refund the difference.

Is Choice Home Warranty Legit?

Choice Home Warranty started providing warranty services in 2008. Since then, it’s covered more than 1,000,000 homes nationwide and fulfilled over 4,000,000 service requests. Choice Home Warranty was awarded a ‘B' grade from the Better Business Bureau. It’s worth noting, however, that over the past three years, it has received more than 7,605 complaints. In addition, there’s a pending lawsuit in Arizona that alleges Choice Home Warranty made false promises to customers.

Choice Home Warranty

Q: How much does Choice Home Warranty cost?

A home warranty from Choice Home Warranty costs between $476–$660, excluding service fees.

Choice Home Warranty Review (2023)

Plans, Pricing, Coverage, and More

Is Choice Home Warranty Worth It?

Since 2008, Choice Home Warranty has been providing affordable home warranty services to homeowners nationwide. You can choose between two affordable plans that cover most of your home's appliances and systems, though it’s worth noting that coverage is capped at $3,000 per item. Choice Home Warranty provides 24/7 claims support via phone and online. In addition, new customers receive a free month of coverage.

With Choice Home Warranty, you receive a free month of coverage when you purchase either its Basic or Total Plan. If you call to request a quote, you may also qualify for an additional 15% off your annual premium.

Top Choice Home Warranty Reviews

Marty

, TN

Quick response and easy to work with. They answer questions quickly and have several plans to meet customers needs. Their workers are pleasant and knowledgeable, and they arrive promptly and never leave a mess.

Carmela

, NY

It is simple to use with just a phone call when any covered appliance is broken. The only problem with this service is the length of time you are left waiting for service to be completed. They need more good local service people to be available.

Freddie

, UT

My son told me I needed a Home Warranty, so I did a little research and this seemed to be the one for me. I have had it for about 18 months and have not had to use it yet. When I do use it, I know they are good and will fix what they say they will.

How do I know I can trust this Choice Home Warranty review?

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Choice Home Warranty Visit Site

Overview

Choice Home Warranty at a Glance

Choice Home Warranty Plans

With Choice Warranty, you can select between two plans that cover most of your home’s major appliances and systems. Its Basic Plan provides coverage for your small appliances, electric system, water system, and heating system. The cost of the Basic Plan starts at $46.66 per month. If you’re looking for additional protection, Choice also offers a Total Plan, which offers extra cover for your refrigerator, washer, dryer, and air conditioning system, starting at $55 per month.

Basic Plan

Total Plan

Best for small appliances and systems coverage

Best for full-home coverage

Plan covers:

Built-in microwave
Dishwasher
Oven
Cooktop
Range
Ductwork
Ceiling and exhaust fans
Heating system
Electric system
Plumbing system
Water heater (gas or electric)
Garage door opener

Built-in microwave
Refrigerator
Dishwasher
Oven
Cooktop
Range
Washer
Dryer
Ductwork
Ceiling and exhaust fans
Air conditioner
Heating system
Electric system
Plumbing system
Water heater (gas or electric)
Garage door opener

Optional Add-Ons

If you want to customize your plan, you can buy additional coverage for the following appliances and systems:

Additional garage opener: $40/year
Additional heater system: $120/year
Additional water heater: $60/year
Additional A/C unit: $120/year
Pool: $180/year
Limited roof leak: $70/year
Central vacuum: $40/year
Spa: $180/year
Septic pump: $65/year
Septic system: $120/year
Standalone freezer: $40/year
Sump pump: $40/year
Well pump: $100/year

Plan Exclusions

Choice Home Warranty only covers damages that occur due to everyday wear and tear. All components must be located inside your home, with the exception of pools and spas, septic tanks, air conditioners, and sump pumps. Additionally, if your home is more than 5,000 square feet, you may have to pay extra fees. Choice Home Warranty doesn’t cover commercial properties or pre-existing conditions.

Parts and features excluded from coverage include:

Garage door opener: door or door track assemblies
A/C, heating, and ductwork: well pump, outside piping, refrigerant line sets, fuel storage tanks, chimneys, insulation, collapsed ductwork, and damper motors
Water heater: holding or storage tanks, vents and flues, and energy management systems
Electrical system: security systems, telephone wiring, faceplates, and circuit overload
Plumbing system: outside stoppages, broken lines, bathtubs, sinks, showers, toilet lids and seats, jets, caulking or grouting, septic tanks, and water filtration systems

Features

How Choice Home Warranty Works

How to Get Started with Choice Home Warranty

Although Choice Home Warranty provides services nationwide, coverage is not available in California or Washington. To get started, you can call its customer service center during normal business hours and qualify for coverage over the phone. Choice Home Warranty also allows you to request a free quote on its website. If you already know what type of coverage you want, you can submit an application online.

Your coverage begins 30 days after you apply and pay all applicable fees. You can cancel your plan within 30 days, and Choice will fully refund your purchase. However, the company does charge a $50 cancellation fee to cover administrative costs. If you cancel your plan after the 30-day introductory period, you can still receive a prorated refund.

How to File a Claim with Choice Home Warranty

To submit a claim, you can call Choice Home Warranty's customer service hotline or submit your request online. Choice Home Warranty provides 24/7 claim support online and via phone. Once you submit a claim, Choice Home Warranty will contact an authorized Service Provider to schedule your repair within 48 hours. Service fees are waived for 90 days for parts and 30 days for labor if you require a follow-up appointment for additional repairs. Choice Home Warranty will replace all items that can’t be repaired with an item of similar value. If an item can’t be replaced, Choice Home Warranty will provide you a cash offer equivalent to the replacement cost.

Choice Home Warranty limits the coverage you can receive for any one item to $3,000 per contract term. It also limits coverage for specific features, including:

Well pumps: $500
Limited roof leak: $500
Septic tank pumping: $250
Septic system: $500

Help and Support

If you need help accessing your account, reviewing your coverage, or getting a quote, support is available over the phone from 6:30 am–7:30 pm, Monday–Sunday. Choice Home Warranty also provides 24/7 claims support online and via its automated telephone service. If you request a quote online during business hours, you can expect a call from a representative within minutes. On its website, Choice Home Warranty features blog posts and FAQs that answer many questions about its services and general home warranty topics.

Choice Home Warranty Pricing

How Much Does Choice Home Warranty Cost?

Choice Home Warranty’s plans range from $46.67 to $55.00 per month or $560 to $660 per year. Their pricing structure is in line with industry standards and If you call over the phone, you may qualify for an additional 15% discount. In addition, Choice Home Warranty charges a service fee of between $75 and $85, depending on your service agreement.

Overall, the Choice Home Warranty monthly cost is very affordable.

Expense Type

Cost

Basic Plan

Typically $46.67/month or $560/year

Total Plan

Typically $55/month or $660/year

Service Fee

$75–$85

Choice Home Warranty Alternatives

How Choice Home Warranty Compares to Other Home Warranties

Here’s a quick comparison chart that sets Choice Home Warranty’s services against other home warranty providers.

Details

Liberty Home Guard

Global Home Protection

AFC Home

Average annual premium

$479-839

$330-$600

$350-$600

Contractors

10,000 in-network

In-network only (number unspecified)

Both out and in-network

Service call fee

$60-$75

$45-$100

$75-$125

Service requests

24/7 online and phone

Choice Home Warranty vs. Liberty Home Guard

Compared to Liberty Home Guard, Choice Home Warranty’s premiums are affordably priced. In addition, it features a larger network of contractors. If you want access to a larger network and cheaper full-home coverage, Choice Home Warranty is the right option for you. However, if you prefer to save money on service visits, Liberty Home Guard may be the better choice.

Choice Home Warranty vs. Global Home Protection

Upon comparing the cost of their premiums, Global Home Protection is more affordable than Choice Home Warranty. If you want to save money on premiums and fees, Global may be the better option. However, Choice Home Warranty features a larger confirmed number of contractors. If you value knowing the level of coverage and support that you can expect to receive when components break, Choice could be the right company for you.

Choice Home Warranty Visit Site

Choice Home Warranty vs. AFC Home

When compared to AFC Home, Choice Home Warranty’s premiums are a tad more expensive. In addition, AFC allows you to use contractors both in and out of its network. If you value saving money on your premium and the flexibility of choosing your own contractor, AFC Home is the company for you. However, if you want to save money on service visits, Choice Home Warranty is the better option, as its $75-$85 service fee is more affordable than AFC Home’s $75-$125 fee.

Bottom Line

Choice Home Warranty offers home warranty coverage in 48 states, excluding California and Washington. While it only has two plans, it provides full home coverage for an affordable price. New customers qualify for a month of free coverage, and you can submit a claim 24/7 online or over the phone. However, it caps payouts at $3,000 per item per contract term.

Disclaimer: In California, CHW branded service contracts are issued and offered by Home Service Club of California, Inc. (“HSCCA”) and sold exclusively by Home Service Club of California Insurance Services, Inc. Choice Home Warranties are not available in California.

Choice Home Warranty customer reviews

Based on 142 reviews

Ease of use

Brand satisfaction

Value for money

Service quality

9 months ago

My warranty does not go into effect until July 16th. They are cheaper than my current home warranty. They do not have exclusions on things like rubber washers.

10 months ago

Choice is a great home warranty company. It is important for me to have a company that takes good care of my home.

10 months ago

I like that I get to speak to a real person when calling in for assistance, and the people answering are well informed. They conduct their business in a very professional manner.

10 months ago

Choice has been good. They have covered my items when I had a claim. There were no delays and the price was right. I would recommend them to everyone. I will purchase Choice again.

a year ago

Choice Home Warranty was easy to apply for and it has given me peace of mind knowing that I am protected.

a year ago

I got a home warranty because you never know what will happen, so it's best to have it. We looked into several providers and Choice was the most recommended, and it offers the best price.

a year ago

When we had a wind storm with rain and hail damage to our new roof, they quickly contracted the company that had installed our new roof and they came out and fixed the shingles that were ripped up with no issues. We appreciate their great service and will continue to use them.

a year ago

It was great while we had it. I didn't really think of extending it, but now feel I probably should have done so.

a year ago

I think the reason I like it is mostly due to my terrific sales representative. He is very responsive and makes my job as a realtor easier.

a year ago

Choice makes home repairs very affordable for someone like me on a limited budget and they complete the work in a timely manner.

1 years ago

Choice helps you to select the appropriate warranty that is best for your needs and not just one that's offered to you.

1 years ago

Because it is very creative and innovative. So I really enjoy to using this.

1 years ago

Choice home warranty is unlike any other home warranty company. They are direct and straight to the point and saves me a ton of money.

1 years ago

This can make you feel safe about your property and you do not have to think twice about any issues which are related to your home appliances. It is very good tool .

1 years ago

It's very ease to use, I love the way customers are treated. The value for the money is very satisfying.

1 years ago

Choice has always sent someone out to review my claim, and have mostly been able to repair my appliances. When my microwave caught on fire and could not be saved, they gave me a Lowe's card to replace it.