Overview | Features | Help and Support | Pricing | Alternatives | FAQs
Overview
Choice Home Warranty Plans
With Choice Warranty, you can select between two plans covering most of your home’s major systems and appliances. Its Basic Plan covers your small appliances, electric, water, and heating systems. The cost of the Basic Plan starts at $46.66 per month. If you’re looking for additional protection, Choice also offers a Total Plan, which offers extra cover for your refrigerator, washer, dryer, and air conditioning systems, starting at $55 per month.
- Built-in microwave
- Dishwasher
- Oven
- Cooktop
- Range
- Ductwork
- Ceiling and exhaust fans
- Heating system
- Electric system
- Plumbing system
- Water heater (gas or electric)
- Garage door opener
- Built-in microwave
- Refrigerator
- Dishwasher
- Oven
- Cooktop
- Range
- Washer
- Dryer
- Ductwork
- Ceiling and exhaust fans
- Air conditioner
- Heating system
- Electric system
- Plumbing system
- Water heater (gas or electric)
- Garage door opener
Optional Add-Ons
If you want to customize your plan, you can buy additional coverage for the following appliances and systems:
- Additional garage opener: $40/year
- Additional heater system: $120/year
- Additional water heater: $60/year
- Additional A/C unit: $120/year
- Pool: $180/year
- Limited roof leaks: $70/year
- Central vacuum: $40/year
- Spa: $180/year
- Septic pump: $65/year
- Septic system: $120/year
- Standalone freezer: $40/year
- Sump pump: $40/year
- Well pump: $100/year
Plan Exclusions
Choice Home Warranty only covers damages that occur due to everyday wear and tear. All components must be located inside your home, with the exception of pools and spas, septic tanks, air conditioners, and sump pumps. Additionally, if your home service area is more than 5,000 square feet, you may have to pay extra fees. Choice Home Warranty doesn’t cover commercial properties or pre-existing conditions.
Parts and features excluded from coverage include:
- Garage door opener: door or door track assemblies
- A/C, heating, and ductwork: well pump, outside piping, refrigerant line sets, fuel storage tanks, chimneys, insulation, collapsed ductwork, and damper motors
- Water heater: holding or storage tanks, vents and flues, and energy management systems
- Electrical system: security systems, telephone wiring, faceplates, and circuit overload
- Plumbing system: outside stoppages, broken lines, bathtubs, sinks, showers, toilet lids and seats, jets, caulking or grouting, septic tanks, and water filtration systems
How Choice Home Warranty Works
Although Choice Home Warranty provides services nationwide, coverage is not available in California or Washington. To get started, you can call its customer service center during normal business hours and qualify for coverage over the phone. Choice Home Warranty also allows you to request a free quote on its website. If you already know what type of coverage you want, you can submit an application online.
Your coverage begins 30 days after you apply and pay all applicable fees. You can cancel your plan within 30 days, and Choice will fully refund your purchase. However, the company does charge a $50 cancellation fee to cover administrative costs. If you cancel your plan after the 30-day introductory period, you can still receive a prorated refund. That being said, Choice offers a sample contract on their site so you can get a feel for its set-up before you even sign up.
How to File a Claim with Choice Home Warranty
To submit a claim, you can call Choice Home Warranty's customer service hotline or submit your request online. Choice Home Warranty provides 24/7 claim support online and via phone, and response time is fast. Once you submit a claim, Choice Home Warranty will contact an authorized Service Provider to schedule your repair within 48 hours. Service fees are waived for 90 days for parts and 30 days for labor if you require a follow-up appointment for additional repairs. Choice Home Warranty will replace all items that can’t be repaired with an item of similar value. If an item can’t be replaced, Choice Home Warranty will provide you a cash offer equivalent to the replacement cost.
Choice Home Warranty limits the coverage you can receive for any one item to $3,000 per contract term. It also limits coverage for specific features, including:
- Well pumps: $500
- Limited roof leak: $500
- Septic tank pumping: $250
- Septic system: $500
Help and Support
If you need help accessing your account, reviewing your coverage, or getting a quote, support is available over the phone from 6:30 am–7:30 pm, Monday–Sunday. Choice Home Warranty also provides 24/7 claims support online and via its automated telephone service. If you request a quote online during business hours, you can expect a call from a representative within minutes. On its website, Choice Home Warranty features blog posts and FAQs that answer many questions about its services and general real estate warranty topics.
Choice Home Warranty Pricing
How Much Does Choice Home Warranty Cost?
Choice Home Warranty’s plans range from $46.67 to $55.00 per month or $560 to $660 per year. Their pricing structure is in line with industry standards and If you call over the phone, you may qualify for an additional 15% discount. In addition, Choice Home Warranty charges a service fee of between $75 and $85, depending on your service agreement.
Overall, the Choice Home Warranty monthly cost is very affordable.
Choice Home Warranty Alternatives
How Choice Home Warranty Compares to Other Home Warranties
Here’s a quick comparison chart that sets Choice Home Warranty’s services against other home warranty providers.
Choice Home Warranty vs. Liberty Home Guard
Compared to Liberty Home Guard, Choice Home Warranty’s premiums are affordably priced. In addition, it features a larger network of contractors. If you want access to a larger network and cheaper full-home coverage, Choice Home Warranty is the right option for you. However, if you prefer to save money on service visits, Liberty Home Guard may be the better choice.
Choice Home Warranty vs. Global Home Protection
Upon comparing the cost of their premiums, Global Home Protection is more affordable than Choice Home Warranty. If you want to save money on premiums and fees, Global may be the better option. However, Choice Home Warranty features a larger confirmed number of contractors. If you value knowing the level of coverage and support that you can expect to receive when components break, Choice could be the right company for you.
Choice Home Warranty vs. AFC Home
When compared to AFC Home, Choice Home Warranty’s premiums are a tad more expensive. In addition, AFC allows you to use contractors both in and out of its network. If you value saving money on your premium and the flexibility of choosing your own contractor, AFC Home is the company for you. However, if you want to save money on service visits, Choice Home Warranty is the better option, as its $75-$85 service fee is more affordable than AFC Home’s $75-$125 fee.
Bottom Line
Choice Home Warranty offers home warranty coverage in 48 states, excluding California and Washington. While it only has two plans, it provides full home coverage and covers appliances for an affordable price. New customers qualify for a month of free coverage, and claim processes are made 24/7, online or over the phone. However, it caps payouts at $3,000 per item per contract term.
Disclaimer: In California, CHW branded service contracts are issued and offered by Home Service Club of California, Inc. (“HSCCA”) and sold exclusively by Home Service Club of California Insurance Services, Inc. Choice Home Warranties are not available in California.
