AncestryDNA Review Staff

In a Nutshell

With an industry-leading reputation, AncestryDNA testing kits combine reliability and affordability to produce a superior product. was an early pioneer with an online platform that has helped take genealogy mainstream.


  • Largest and most diverse database
  • Over 10 million users
  • More specific insights that other kits


  • Can’t upload raw DNA data from other services
  • No health insights

Ancestry Ancestry Visit Site

Ideal For

  • Finding out more about yourself
  • Looking for living relatives
  • Building family trees

Why Go with AncestryDNA

AncestryDNA’s kit leverages’s strong family tree and genealogy background to provide DNA results that provide information that is focused on genetic links, historical figures, and more recent family histories stretching back hundreds of years. It has the biggest database of all the testing kits on the market, which means that with this kit, you are much more likely to find relatives and complete more of your family tree than with any other kit. As with other kits, it also provides insights into who you are from an ethnicity perspective – where your ancestors are from, and what migratory journeys they went on; both thousands of years ago, as well as more recently.

Where this kit holds a significant advantage over others, is that it offers information both on the distant past, as well as more recent information on relatives and your family tree. More than just providing results however, AncestryDNA also provides powerful tools that can help you with your genealogical research, finding long-lost relatives or even proving your relationship to important historical figures.

For example, a US-born person with an Italian name might have heard that they are of German ancestry. Taking the AncestryDNA test will prove where the strongest ethnic links are, and completing the search through the site will often pinpoint a specific detail, such as a village name. These links often give important clues and reveal intriguing stories, as layers are uncovered showing what may be an Italian family moving to a wine-making region in the Rhineland after a significant historic event.

One of the biggest reasons to choose AncestryDNA is the fact that it’s backed by, which is the largest for-profit genealogy company in the world. When it comes to the best DNA tests, a larger database and more users mean that you are more likely to get a fuller set of results, and more connections to possible relatives.

For some testing kits this matters less, as many kits provide information on more ancient history and ancestral migratory patterns. With kits like AncestryDNA however – where part of the product’s advantage lies in real-world connections – a large database is preferable. This means that in addition to the DNA information provided by other kits on the market, you can use your results to find out a whole lot more about yourself, by finding specific ancestors and connecting with relatives around the world. This part of the service is opt-in—the company takes privacy very seriously. Signup and testing is easy, and results are presented in a fun and interactive way.

Ancestry features include:

  • Full DNA testing kit, providing information on your DNA makeup and ethnicity
  • “Shared Ancestor Hints” find intriguing connections for you
  • Genetic Communities, a product offered by, gives a deep DNA results “experience,” that lets you interact with results
  • Specific results: More than 350 regions around the world, 5 times more than other DNA tests
  • Connect with 90,000,000 family trees and billions of historical records
  • DNA samples are stored forever, so you never have to re-test
  • Get suggestions of relatives that you may not know existed with “New Ancestor Discoveries”
  • Create “DNA Circles” of probable relatives

Unboxing an AncestryDNA Kit: What’s Inside?

Ancestry activation reminder
 Reminder to activate the kit

AncestryDNA keeps things simple and this should be clear from the moment you pop open the box. Inside, the first thing you’ll see a little welcome card that lists the 2 main steps in taking the test: activating the kit online and gathering your DNA sample.

  • The booklet

Ancestry instruction booklet
Step-by-step instructions inside the booklet

The box includes a step-by-step guide with pictures that will walk you through the process of taking the test. These steps are broken down one-by-one, from the moment you register the test to when you place it in a box and ship it.

  • Plastic bag

Ancestry's sample collection bag
The sample collection bag

Under the booklet you’ll find a plastic baggie that you’ll use to hold your DNA sample inside the shipping box.

  • The test container

Ancestry DNA test container
This is where you collect your saliva

Inside the box you’ll also find a smaller plastic box that includes the tube you use to submit your saliva test.

  • Prepaid shipping box

The kit comes with a prepaid shipping box
The kit comes with a prepaid shipping box

A small cardboard box with prepaid shipping is included in every box, for you to ship your sample to the lab free of charge.

The kit also includes a reminder written on the bottom to activate your kit online, so you can track its progress and access your results when they’re ready.

AncestryDNA Pricing

DNA Testing Kit

Shipping & Handling (US & CA)
$9.95 for first kit, $4.95 for each additional kit

*Last updated September 2020

How Do I Take the Test?

The kit is really easy to use. Basic requirements are standard for these types of tests.

  • Order a kit, which requires minimal information at signup
  • Follow the easy instructions that come with the kit
  • Activate your kit, using the unique details on the pack
  • Return your saliva sample in a prepaid package to the lab (Remember not not eat or drink, brush teeth or smoke before taking the test)

Taking the test itself is straightforward. You open your kit, register with the code provided on the AncestryDNA website, open the small plastic container and spit in it until you reach the indicator line, close up and bag, and send in the envelope to the lab.

Application documents require the most basic information (name, email, etc.). Then the only other info to fill in is when you get your kit, filling in your unique code. All this is explained in the step-by-step instruction manual that comes with your kit.

Speed of DNA Kit Delivery and Results

The kit is delivered within a few days. Taking the actual test will take you only a couple of minutes, and then you just have to mail off the test to the lab. After this step, results take around 6 to 8 weeks, after which you are notified and can see your results on the AncestryDNA site.

Your account is password protected, so only you will have access to your results.

The results are presented in a way that is clear and easy to understand. The ethnicity map allows you to visualize and interact with your DNA results, and colors used on the map correspond to the colors in your ethnicity results pie chart. The map is interactive, so you can click and zoom to hone in on interesting details.

While exploring your results, you’ll see “Predicted Relationships,” as well as a confidence range. For example, this could be “3rd Cousins, Extremely High confidence,” with a full explanation of what this relationship means, possible permutations, and how accurate the prediction is. We found the results informative, with easy-to-use “What does this mean?” buttons and links throughout that give explanations of each section.

The real fun starts when you link your results to an Ancestry family tree, as you begin to find out more about the generations that preceded you, including specifics on distant relatives.

How Ancestry Compares:

Ancestry DNA
MyHeritage DNA
Price Per Kit
Collection Type
Cheek swab
Cheek swab
Results In
6-8 weeks
4-6 weeks
4-6 weeks
DNA Test Type

See how LivingDNA compares to other DNA test kits

DNA Collection Type


DNA Test Type

Autosomal (family DNA)

DNA Report Features

  • Ethnic makeup estimate, regional detail (i.e., specific areas of Ireland or the UK, regions in Germany)
  • Deep ancestry (migration paths from Africa to modern era
  • Neanderthal DNA
  • DNA relative matching

One of the most convenient features of's genealogy product is the ability to customize your own homepage, putting your most used features and resources on the page you see first when you log into Ancestry. Ancestry offers users a way to print attractive posters and history books, using the photographs and information stored in a family tree.

Ancestry's Genealogy Product

In terms of Ancestry’s genealogy offerings, the site has undergone a number of redesigns of its graphic interface over the years. It has arrived at a pretty good balance between looks and organization. With such a sheer volume of information available, the site can seem a bit intimidating to the novice. But after just a few minutes, finding your way around the site gets to be second nature. You can view your family tree in different layouts. Simply clicking on an individual’s name pops up a floating window with basic information and options to view a full profile. It is very intuitive and easy to use. It is easy to add information to your family tree, with the ability to review the new facts before accepting them.

Genealogy Pricing

Monthly Membership
US Discovery
World Explorer
All Access

*Last updated January, 2019

Genealogical Resources/Database Quality and Quantity

Since 1996, Ancestry has amassed more than 17 billion searchable records. While the majority of these records relate to the United States, Ancestry also has an impressive collection of more than 4 billion international records. It averages more than 2 million new records each day. With more than 2.3 million paying subscribers, Ancestry also has 80 million family trees with more than 7 billion individual profiles.

Ease of Use

Ancestry uses saliva collections, meaning the process is a little more involved than cheek-swab DNA tests. The process is still relatively quick, and can be done in a matter of 30-40 minutes. Thanks to Ancestry’s online platform, registering, viewing, and managing your results is easy. To begin the process you must open a free account and register your kit. The process is as follows:

  • Order your kit
  • Create an account for free on the Ancestry page
  • When your kit arrives, click the DNA link on any page and click on “Activate a Test”
  • On the Enter Code page, enter the activation code included with your kit.
  • Enter basic personal details when prompted
  • Fill out the optional consent boxes for “participate in research” and “receive DNA matches”
  • Choose your ethnicity preferences

The collection process itself is as follows:

  • Start by brushing your teeth or rinsing with mouthwash
  • Refrain from eating, smoking, or drinking for 30 minutes prior to taking the test
  • Gently rub the exterior of your cheeks to produce saliva
  • Spit into the provided tube until your saliva reaches the black line
  • Cap the tube and twist the cap
  • Shake for 5 seconds
  • Place the tube in the included storage baggie
  • Mail it back in the prepaid and pre-addressed return box

Ancestry will send an email when your results are ready to be viewed online.

Customer Support

Ancestry has a dedicated customer service call center, as well as a full support website. This includes common questions and popular topics, videos, and other instructions. Here you’ll also find links to social sites (Facebook, Twitter, Pinterest, etc.) where Ancestry is active and you can find answers to any questions or concerns.

Contact Details

Toll-free phone: 1-800-615-6560 or 1-800-401-3193

Physical Address

1300 West Traverse Parkway

Lehi, UT

United States, 84043


In short, AncestryDNA is probably the most comprehensive solution on the market, and is certainly worth the price. While lacking health information, it offers details from ancient to history to modern family tree information, and offers a great, user friendly experience.

It comes with many added features, for example Shared Ancestor Hints and Genetic Communities, which mean that there is something for everyone, from serious family tree sleuth to an individual that just wants to find more about themselves. With a major investment firm as its prime shareholder, we can expect Ancestry will continue to innovate with technology, adding to its menu of products and services.

Ancestry Ancestry Visit Site


Ancestry, Inc. was established in 1984, originally as a publishing company. The company listed on the NASDAQ in November 2009, and today has offices around the world. The company is the largest for-profit genealogy company in the world, employing 1,400 people and active in over 30 international markets, with more than 2.6 million paying subscribers and 4 million AncestryDNA customers.'s editorial staff is a professional team of editors, writers and experts with dozens of years of experience covering consumer, financial and business products and services.

Ancestry customer reviews

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Top Reviews

Gale, NY
7 months ago

Ease of use

Brand satisfaction

Value for money

Service quality

I enjoy the site, and they make it easy to investigate your family's heritage, DNA testing was easy to do, and everything was provided for you

Charlene, OR
7 months ago

I wish they would not take away the research done when stopping membership.

Judith, MI
10 months ago

I was completely satisfied with the whole process. It was easy and so informative

Honoka, NV
10 months ago

It was fast and efficient. Nothing to dislike about the company. Did what it was designed to do

Mike, LA
9 months ago

There were no problems at all, but it was a little pricy. It was easy to use and the turnaround was timely.

a year ago

It served its purpose for me to personally obtain information with regards to my heritage

Steven, NM
8 months ago

It got much more specific ancestry locations than 23 and Me. They seem to have a much larger data base.

Kolton, MD
6 months ago

Ancestry helped me find out that I am 90% Serbian and 10% Russian. It gave me peace of mind in its works.

6 months ago

Ancestry is easy to work with and has a large variety of choices. I like the way it automatically searches newly added records.

Lorenzo, FL
6 months ago

I was looking if I have any other family members in the world and this brand actually found a few. Pretty fascinating

Kabir, CA
6 months ago

It was pretty easy to use, take a swab. Mail it in then wait for the results. It seemed a bit expensive. But they all are. The returned results seemed accurate from what i know of my family. With a few surprises that seemed very possible.

Arielle, MI
6 months ago

I have been a customer off and on for about 20 years. It has been so helpful in my research.

Anonymous, IN
5 months ago

I found Ancestry to be very user friendly and interesting. It was helpful in finding out some personal family history.

Beth, IL
8 months ago

Its a bit high priced for my. However, I have been able to track down relatives that I didn't know about as well as learn my history dating back several generations.

Ared, NM
9 months ago

Generally good. Value changes as kit price drops, reducing the value for what I paid, but better for later-comers.

9 months ago

Good service, had matches, got results in a timely manner

Gilman, CA
9 months ago

They continue to update me on any recent genetic hits. They are fast and efficient.

Karolyn, FL
a year ago

I like it but I find it difficult to fix when I make a mistake on the family tree. I also find it is pretty expensive to use on a monthly basis.

Joe, OH
8 months ago

It provided a lot of interesting information with a lot of details and years of migration.

John, NJ
a year ago

It was easy to use and interesting. The results were surprising and the whole experience was fun

42 customer reviews