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Safe Step Walk in Tub Review 2023

Sarah Badani

In a Nutshell

Safe Step is a US-based contractor that designs, builds, and installs walk-in tubs and showers for convenience and peace of mind. These top-quality walk-in tubs include therapeutic benefits like adjustable hydro-jets, aromatherapy, chromotherapy, and more. Safe Step walk-in tubs come with a lifetime guarantee and convenient features like fast-filling tubs and conveniently-placed towel bars. And you can get a free consultation.


  • Financing and discounts available
  • Lots of advanced therapy options
  • Safety features built-in


  • Not a lot of models
  • Need a large water heater or tankless system

Safe Step Safe Step Visit Site

Best for: Safety, hydrotherapy, or independent bathing

Average price range: Available through free in-home consultation (Averages $10,000)

Warranty: Lifetime guarantee

Therapy types: Micro-Soothe advanced air therapy, aromatherapy, chromotherapy, dual hydrotherapy

Main safety features: Anti-scalding tech, built-in grab bars, anti-slip flooring, low-entry door, sanitary gel coating

Tub Types 

Safe Step has a nice selection of walk-in tubs and showers, including the latest features like hydro-jet water therapy, heated seats, and safety grips. Walk-in showers include optional built-in seating features, anti-slip flooring, and shower caddies. Safe Step also offers a hybrid tub-shower combo that offers both options and a boatload of features like a rainfall showerhead, adjustable shower wand, and all of the therapeutic, safety, comfort, and convenience features of each of the individual products (we'll cover those features in more detail further on in the review).

By the way, all Safe Step products are made completely in Tennessee, a fact that Safe Step is quite proud of. 


This is one of the drawbacks of working with Safe Step. There is absolutely no pricing information on the website. It would be pretty nice to have some sort of price list to work with, even a general estimate, so homeowners could get an idea of what they're going to spend.

Of course, Safe Step is not unique in this aspect. Many walk-in tub contractors work on the customer-based pricing models. What’s good about Safe Step is that you can get a free at-home consultation and quote.

Additionally, Safe Step offers discounts and specials frequently. For example, when writing this, the company is offering a free shower package when you buy your walk-in tub, and free heated seat and backrest upgrade. Safe Step also offers rebates and financing for consumers to help offset the costs of a walk-in tub. Finally, you will receive a lowest-price guarantee. So, you are getting a good deal from Safe Step.


“We liked Safe Step a lot better, and it suited us a whole lot better than the other ones that were demonstrated. The sales rep was excellent. He was funny and we liked him. The installation team arrived a little bit early, but they had called us and said they would come half an hour early. They did a Saturday, which was what we had needed for our work. We are able to get a bath without having to actually get down in the tub. We like the quality. It worked a whole lot better for us. We have recommended Safe Step to a couple of our friends already.” Ms. B. Portland

“Our walk in tub is a great improvement to our home. For the first time in three years I am able to enjoy a bath again. The quality is great, and the installers were professional and thorough. I’m very happy with the outcome.” Sharon and Richard

“When my mother was diagnosed with ALS I went from corporate officer to caregiver. I Forest Gumped my way through the experience. One bright spot was the walk-in tubs. It changed mine and my Mother's quality of life. She enjoyed having a bath and your walk in tub made it possible when she lost the use of her legs. The system is amazing. It was easy to have installed. We received some funds from insurance so it was affordable. After a long day I found myself using the tub to relax. My Dad also got one installed in his home. It is perfect for seniors.” Holly S

“Wonderful! Wish we had done this year's prior. It is so relaxing and it helps to sooth my arthritis pain in my hup and my hand. My husband says it helps with the pain he's been suffering with from advanced arthritis. We love it. And my friends hear me talk about how good I feel after I've been in the tub. Now they want one.” Ora and George

Walk-in Tub Features

Safe Step offers the most state-of-the-art features with its walk-in tub models. These tubs and showers are decked out to the hilt, suited up with every feature you could imagine from safety to comfort, therapy, and convenience. Here's a partial list of what you'll get with a Safe Step walk-in tub: 

  • Safety

All walk-in tub models come with these important safety features, including:

  • Anti-slip tub floor and seat
  • No-strength locking handle
  • Wide, safe doors
  • 17” ADA-compliant seats
  • Low step-in
  • Easy-to-use release drain
  • Two sturdy, built-in grab bars
  • A safe water cleaning system with sanitation ozone purification
  • Mold-resistant sanitary gel coating for the entire tub
  • Overflow drain so water level never gets too high
  • Anti-scalding technology with automatic temperature regulation and scald-free faucets
  • Composite surfaces for easier, less strenuous cleaning

Some models also come with auto-gravity purge jets that eliminate toxic mold and mildew build-up that sometimes occurs in air bubble jets.

  • Therapy

Safe Step has all of the features you would expect, and that includes a lineup of therapy options built into the system. These include:

  • Hydrotherapy

Safe Step walk-in tubs have 10 hydro-jets located strategically throughout the tub to soothe and massage muscles. Jets can be adjusted, and users can change the speed or intensity to tailor the style of hydrotherapy to fit their comfort levels. But probably the coolest part of this hydrotherapy feature is Safe Step’s patented MicroSoothe air therapy system. This shoots out millions of tiny air bubbles constantly during your bath for a truly spa-like experience.

  • Chromotherapy

Chromotherapy lights are situated under the water line in every Safe Step tub. Choose from 7 different colors to relax with in the bath.

  • Aromatherapy

Aromatherapy is another proven therapy option that people have used for centuries to relax, heal, and rejuvenate. Safe Step walk-in tubs have features to incorporate essential oils into your bathing experience.

  • Personal hygiene therapy

Personal hygiene therapy, as Safe Step has termed it, is basically a brilliant way of incorporating features to keep up your personal hygiene in an independent and dignified way even as you age. Geared toward getting to those hard to reach areas of the body, the system has a built-in bidet hidden within the seat of the tub and a water ozone cleaning system that purifies the water whenever you use it.

  • Comfort & Convenience

If all of that weren’t enough, Safe Step’s comfort and convenience features really put the cherry on top of this already delightful sundae. A long list of impressive features include:

  • Heated seat and back, so you’re not cold while the tub fills up and drains
  • Fully-adjustable hand-held shower head
  • Inward-opening doors for right or left configuration
  • Embroidered towel included
  • Rapid fill faucet that is ADA compliant
  • Built-in towel bar
  • Electronic keypad
  • Floating remote
  • Rapid draining system 

Walk-in Tub Installation 

Another big perk is that Safe Step offers professional installation. The tubs are designed to fit into the space of your existing tub. So, no major contracting or construction is required. The only downside to this is that not all contractors in the Safe Step network are as talented as others. But they have received hundreds of positive reviews, so that’s a good thing. Also, Safe Step will remove your old tub for you at no additional cost.

Safe Step Safe Step Visit Site


After the truckload of features included, the Safe Step guarantee is the best feature in the whole package deal. Safe Step offers a lifetime guarantee that includes manufacturing defects, door seal, faucets, water pumps, heaters, blowers, all parts, and labor. That’s an impressive offer you probably won’t find with nearly any other walk-in tub installations.


From solid aluminum frames for long-lasting support to comfort features that are built-in, it's not surprising that Safe Step walk-in tubs are at the top of the charts. With safety features that take every precaution into consideration like water cleaning systems, anti-scalding technology, and overflow drain control, therapy options ranging from hydrotherapy to aromatherapy, and a lifetime guarantee, Safe Step is an obvious choice for anybody who is interested in a safer, more comfortable, and more luxurious bathing experience every day.

Sarah Badani writes for and has extensive research and review experience in the finance industry. With a degree in psychology and education, she brings a level of depth and understanding to her writing along with her own flavor to spice up each topic in a unique and inviting way.
Safe Step

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