Independent Home Review

In a Nutshell

Independent Home is a trusted walk-in tub and shower contractor with an A+ rating from BBB, hydrotherapy features, and a low-threshold entryway for optimal safety built directly into the designs. What's more, Independent Home tubs are designed for safety with ADA-compliant seats, safety grab bars, no-slip surfaces, and easy-lock door handles. Installations are handled in-house by trained pros, & Independent Home has the reviews to prove it.

pros

  • $1,500 coupon on walk-in tub purchases, lifetime warranty
  • Multiple hydrotherapy features
  • Professional in-house installation

cons

  • No pricing available online
  • Require tankless system or large water heater
  • Not clear if medicare will cover

Independent Home Independent Home Visit Site

Best for: Professional installs of hydrotherapy walk-in tubs and showers

Average price range: Approximately $10,000-$12,000

Warranty: Lifetime warranty

Therapy types: Air-jet therapy, hydrotherapy

Main safety features: Non-slip flooring, angled grab bars, double door seal

Tub Types 

Unlike most walk-in tub distributors, Independent Home has a large range of walk-in tubs to choose from. There are 9 different models on the website that range in features, measurements, and benefits. Here’s a list of the models that you can choose from when making a decision:

  • Cube walk-in bathtub
  • Freedom shower
  • Royal walk-in tub
  • Supreme walk-in tub
  • V4 Celebrity walk-in tub
  • Access walk-in tub
  • Celebrity walk-in tub

These vary in features like inward or outward swinging door, hot tub spa amenities, power lift model, and compact sizing.

Pricing

Independent Home does not publish pricing on the website. This is the downside of working with the brand, but truthfully, you will probably find the same thing on most walk-in tub websites. Independent Home states that the pricing of each walk-in tub project depends on a variety of factors, including which features you want, the size of your current tub spacing, and any upgrades you want to include. In general, homeowners could expect to pay between $10,000 and $12,000 for their walk-in tub from Independent Home.

Fortunately, a professional installer will come to your home for free to assess the situation and give you a custom pricing quote. This is a non-commitment appraisal, so you don’t have to take the tub if you’re not happy with the price.

What’s more, Independent Home offers most customers a $15,000 discount certificate that you can download off of the website (if you qualify). So, this helps augment the costs of the walk-in tub substantially. 

Testimonials 

“So far- we are LOVING our new Supreme bathtub tub and I just thought I would share that with others looking for recommendations on where to purchase a bathtub. The tub has done wonders for my husband and to top it all off I, myself, have been enjoying the benefits of the hydrotherapy features. My arthritis is pretty bad especially after running after the grand kids and the water therapy does wonders for it!” Debra D

“I got an Independent Home tub with a wheelchair access. Everything worked fine. The installation team was excellent. They were in and out, and had it done in eight hours. I can now get in, take a bath without worrying about falling.” Mike of Loudon

“We have wanted a walk in tub for years. Today was the Best Day Ever!! Our bathroom looks Amazing!!! Our experience with everyone we spoke to at Independent Homes were wonderful and very knowledgeable about their product. This morning the installers called to tell me what time they would be here. They were very courteous and friendly. They answered any questions we had, explained to us in detail. Our installers, David ** and Harold **, were their names and they were very knowledgeable in their work and product. And they even cleaned up after the installation. Wow, what a Great job done!!! We are so excited about our new walk-in tub. We will tell all our friends and anyone we come in contact with about this company and how we were treated. A special thanks to Mitch **, our salesman, that came out to our home. He explained everything to us with such detail. Again, thanks to all involved. Thank you, Independent Home!!” Karen of Ashland

Walk-in Tub Features

Independent Home walk-in tubs have built-in hydrotherapy and air massage systems. These tubs offer 3 elements of hydrotherapy treatment: heat from the warm water for increased blood flow, the buoyancy of the water to help reduce body weight, relieving pressure on aching joints and muscles, and massage from the warm water streams and jets.

Independent Home walk-in tubs have some unique features, as well. Some of them include:

  • Customizable hydro-jet settings

The hydro-jets have variable speeds that you can set according to your preferences.

  • Air-jet therapy

Independent Home walk-in tubs also have air-jet therapy systems built into the design. These air jets are fully adjustable and massage the body gently to release tension and improve circulation.

  • Safety features

Independent Home tubs have several safety features built-in, including non-slip surface, angled safety grab bars, and easy lock door handles. Independent Home tubs also have a 60-second speed drain system for faster draining. And while there are no guarantees, of course, Independent Home is noted as being helpful for a long list of conditions, including:

  • Poor Circulation
  • Arthritis
  • Fibromyalgia
  • Muscle Stiffness
  • Joint Pain
  • Diabetes
  • Sleep Apnea
  • High blood pressure
  • Mental depression
  • Rheumatism
  • Run-down condition
  • Sciatica
  • Varicose veins
  • Strains and sprains
  • Lumbago 

Walk-in Tub Installation

Independent Home handles the walk-in tub installations directly, meaning that the job isn't hired out to a third-party contractor. This is a plus in our books because it means you get more personalized attention, and you're dealing directly with the contractors. Independent Home contractors have done thousands of installations, and the brand requires several years of experience before a contractor can work on these tubs.

When the installation is completed, the contractor is required to take the time to explain to you exactly how the tub works, what the different features are, and how to use the various parts. Only after the customer has signed a completion certificate can the installer leave.

And another neat thing that Independent Home offers potential customers is a video walk-thru of the entire installation process. You can visit the website and watch a timelapse of how it all happens. Aside from being cool to watch, the video gives you a better understanding of what to expect, which is always nice. 

Independent Home Independent Home Visit Site

Warranty 

One of the biggest perks to working with Independent Home is the warranty. All of these tubs come with a lifetime guarantee. The warranty covers everything, which means full coverage for all components of the walk-in tub as well as the full installation process. We've already mentioned the certificate of completion that the Independent Home contractors are required to have signed, another indication of quality service in our book.

Summary

Independent Home is a trusted name in the walk-in tub industry. Aside from having an A+ rating from the Better Business Bureau, Independent Home has numerous happy customer reviews online.What’s more, Independent Home walk-in tubs offer hydro and air-jet therapy, solid safety features, and convenience features to make using these tubs easy even for the elderly. A lifetime warranty on all tubs seals the deal on this top-rated walk-in tub distributor.

Sarah Pritzker is a content writer with years of experience and a keen interest in the vast world of online consumer products. She enjoys helping readers make sense of the options on the market in a variety of fields.

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08 Aug 2020

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