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monday.com Review

9.9
exceptional
Marth Kendall Custard

In a Nutshell

monday.com Work OS is a flexible platform that allows managers to orchestrate all of their team’s work from one central location for seamless collaboration. Integrations connect all of the tools you already use, and intuitive drag-and-drop features build the perfect high-level overviews for your team. Then keep all communication in the project environment using in-app threads so you never have to comb through long email threads or messages again.

pros

  • Easy-to-use apps
  • Customizable to any preference
  • Free 14-day trial

cons

  • Pricing is by groups of users
  • Calendar sync needs work
  • Minimum purchase of 3 seats required

monday.com monday.com Get Started

monday.com at a Glance

Best for: Businesses of all sizes, 5-200+

Key use: Team collaboration

Price: $8-$16+ per user, depending on the package and number of users. Free trial available. 3 seats per month minimum.

Features and Functionality

Visually Pleasing, Easy-to-Use Boards 

monday.com provides a comprehensive view of everything your team is working on by way of a series of boards. You can see who is working on what and seamlessly add tasks, rating them by importance and progress. 

Check Your Pulse 

Within monday.com, users can add new rows called “pulses” to any task board. These rows are fully searchable and can be anything from a new task or a meeting, a client or an appointment that needs to be taken care of. You can make them viewable by the entire team or just specific people. Within the pulses, you can @ specific employees so that they see the mentions in their email. 

Drag and Drop it 

When organizing your pulses on monday.com, you can easily use your mouse to drag and drop them wherever you need. This means that you can shift a task to a specific team or a different supervisor in an instant, or move them up on a certain list as priorities change. It’s quick, simple, and a big part of what makes using monday.com a breeze. 

Dedicated customer success manager 

For Enterprise users, monday.com supplies a dedicated customer success manager who can provide personal support for whatever issues you may have with the platform, and will be at your service 24/7.

Collaboration Tools

Bring your clients on-board

monday.com allows you to invite clients to work as guests and add their own input within the pulses. This boosts collaboration by including the client in the process, while reducing the number of emails and phone calls you receive.

Collaborate across each others boards 

On monday.com, users can make comments or “like” posts within other employees’ pulses, which are sent in real time to make sure everyone is up to speed. These notifications can be sent to a mobile device and answered remotely, which streamlines communication even when employees are out of the office. 

Integrations and collaborations 

monday.com seamlessly integrates with a large number of apps and programs that can help your business stay on top of things. It can integrate with Google Drive and Google calendar, allowing you to upload any files from Drive and sync your Google calendar with your monday.com tasks. You can take your office Slack and turn messages into tasks on monday.com, and you can also upload files from Dropbox and import files from Excel. Other integrations include Trello, Asana, and Jira. 

 Plans and Pricing

What they include:


Basic

Standard

Pro

Enterprise

Storage 

5 GB  

50 GB

100GB

1000GB

Search everything

Filter by person

Over 20 column types 

Kanban views

Forms 

My week 

iOS and Android Apps

Add unlimited boards 

Two-factor authentication 

24/7 support 

Filter by anything 


Create templates


Add updates via email


External integrations 


250 actions 

25,000 actions  

250,000 actions 

Share boards with guests 


Limited guests 


4 (billed as 1 seat) 

Unlimited

Unlimited

API 


Timeline


Calendar View


Map View


Unlimited guests



Private boards 



Tags



Formula column



Chart view 



Google authentication



User profile customization



Higher API rate limit




VIP support with account manager




One on one training




Session management 




Single sign on 




Audit log 




99.9% uptime SLA




24/7 priority support with <30 min response time




How much does it cost?

When it comes to the bottom line, how much you pay for monday.com will depend on how many employees you want to be able to use the system and which package you choose. One problematic aspect of monday.com’s pricing is that the prices are not specifically per person, rather, for 3, 5, 10, 15, 25, 30, 40, 50, 100, and 200+. In other words, if you don’t have a round, divisible by five number of users, for instance you have 12, then you’ll end up having to pay for the 15 users, or pay for 10 users and decide which two employees to leave out. 

For anything over 40 users, you’ll have to get a custom quote. And typically the longer the better—a year-long plan saves you 18% over paying monthly.

Number of users

Basic

Standard

Pro
Enterprise

5

$39/month

$49/month

$79/month

Contact for quote

10

$79/month

$99/month

$159/month

Contact for quote

15

$119/month

$149/month

$239/month

Contact for quote

25

$199/month

$249/month

$399/month

Contact for quote

50

$399/month

$499/month

$799/month

Contact for quote

100

$799/month

$999/month

$1599/month

Contact for quote

200+

Contact for quote

Contact for quote

Contact for quote

Contact for quote

monday.com monday.com Get Quote

Apps

Monday.com Review

Desktop apps 

monday.com has desktop apps for Windows and for Mac. Both are easy to download directly from the monday.com website and set up is quite easy. You can set up your desktop app to send you notifications at any time. You will need to be hooked up to a network to use monday.com, as it is cloud-based. If you have any problems with setting up or running your desktop app, you can contact monday.com at support@monday.com

Mobile apps 

monday.com offers mobile apps for both iOS and Android. Both are free on either Google Play or the App store and include the same features and ease of use as you’d expect on the desktop version of monday.com. 

Data Privacy

All monday.com users have the ability to opt out of providing personal data to the platform, but the company does maintain the right to change this policy at any time. You do not have to provide the company with personal data in order to access general information on the sites, but the company does collect information such as your name and email, phone number, and information you choose to provide such as photo, phone number location, time zone, job title and the like. The site also collects data about how you use it and the links you interact with, and what integrations you use. monday.com will also need to receive your payment details in order to process transactions for the service. 

The company’s log files include IP addresses, browser types, your device type, ISP, date and time stamps, among other data, and also uses cookies. 

monday.com states that the data is used in order to improve the service provided to users, and transfers it to other countries and shares it with subsidiaries or affiliated companies in order to store or process the data. 

In terms of security, monday.com uses what it says are “generally accepted industry standards to protect the personal data submitted to us” and cannot guarantee its absolute security or confidentiality. 

A more comprehensive breakdown of monday.com’s data and privacy policies can be found on the site

Customer Service and Support

If you opt for the enterprise service plan you will have a dedicated customer support manager who can help you out 24/7. For everyone else, you can contact monday.com by way of the support email at support@monday.com, or by phone.

In addition, the company has an online help form you can fill out. You also get access to an extensive self service knowledge base and daily live webinars. 

Finally, monday.com also features a large number of FAQs and articles that can seamlessly walk you through using the platform.

monday.com monday.com Get Started

How monday.com Compares


monday.com
Zoho Projects
FunctionFox
24/7 support
x
x
Dedicated account manager
x
Drag and drop
Integrations
Slack, GSuit, Trello, Asana, Jira, Dropbox, and more
BigCommerce, Magento, WooCommerce, and dozens more
Flick, integrated personal calendar
Unlimited boards
Time tracking
With Pro and Enterprise plans
Users
5-200+
5-25
From 1-25+

Bottom Line

Running an office—be it a team of 5 or a workforce that’s 250 and growing—presents challenging logistical and manpower issues. Having the right tools at your disposal helps keep everything in running order. monday.com is a great option for helping you get your ducks in a row, by combining a clean, easy-to-use, drag and drop interface that puts all of your tasks across a canvas you can navigate and organize smoothly. You’ll also enjoy the ability to add guests and unlimited users to tasks, and to tag team members so they get instant updates and stay in the loop. Simply put, this is an easy-to-use and highly effective project management platform that may have you rethinking what you think of Mondays.

Martha Kendall Custard writes for top10.com and is a conversion-driven marketer and B2B content creator who improves brand authority while making sales. She works with SaaS and software companies as well as digital advertising agencies to write strategic blog posts that drive traffic and convert.

monday.com customer reviews

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Top Reviews

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6 months ago

Monday provides everything we need for team collaboration. The workflows and task assignments are the most useful.

6 months ago

We use monday at my previous job. I wish we had it at my current one. I feel like everything is disorganized here and they need a tool like monday to get things going correctly.

6 months ago

I love how it's easy to use I love how customer service is always very helpful when I have questions.

7 months ago

They have a simple and clean UI. Their customer service is excellent. They just have a great product.

7 months ago

I have it an overall rating because it was a jack of all trades when it comes to our business. We use it not only for project management but also for our sales funnel. ,

7 months ago

Because it offers a great and easy to use app that links the people I work with.

7 months ago

Works intuitively and helps us to collaborate and complete more projects. There is nothing I dislike.

7 months ago

I like this app for the ease of use and the quality of the service. High quality information which is useful to me.

7 months ago

I like that It's an easy way to streamline tasks. As a small business owner it is essential to the productivity of my employees and making sure that tasks are not being completed by multiple people.

8 months ago

Monday has tools which are very easy to use to manage my team and organize our day to day activities in the office.

8 months ago

It is a very popular project management tool. It works properly for your needs.

8 months ago

I am new to this software and I already love it. It handles my day to day business needs and I can set my schedule with this software. It is very good and I enjoy it and will continue to use it in the future.

8 months ago

I own a small company and it helps me keep track of everything with my employees.

8 months ago

They are very good and reliable and because I have used it before and I like everything about it. They have good ratings. And they have proper project management tools and good team collaboration and software. And I like everything about it. Also, I think am more used to it now. They have good customer service and customer satisfaction and it is an interesting website.

8 months ago

Monday is very versatile as you can use it for more than just a project management tool. I was trained by my team and found it really simple to understand and integrate it into my job role.

8 months ago

We use Monday as our project management tool for about a year now. Before that we just ued excel. This has been a real game changer at our company making things so much more of a seamless process.

8 months ago

Superior customer service support that's always there to solve any problems that may arise. Never had a bad experience using their company.

8 months ago

I love it because it is super user friendly and has so many features! It makes my life easier and helps myself and coworkers be more organized on tasks, projects, etc. it is also a great value!

9 months ago

It is very easy to use and the quality is impeccable and easy to follow instructions.

9 months ago

Monday is very useful at organizing everything. The price is nice and it has help almost everyone keep being on track.

106 reviews