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Monday.com Project Management Review 2022

9.9
exceptional
Marth Kendall Custard

In a Nutshell

monday.com Work OS is a fully customizable and collaborative platform that allows managers to manage all of their team’s work in one place. Integrations connect the tools you use, and intuitive drag-and-drop features help you build your ideal workflow and give a high-level overview for your entire team. Communication and real-time updates are kept in the project environment, so you never have to comb through long email threads or messages again.

pros

  • Easy-to-use apps
  • Customizable to any preference
  • Free 14-day trial

cons

  • Pricing is by groups of users
  • Calendar sync needs work
  • Minimum purchase of 3 seats required

monday.com monday.com Get Started

monday.com at a Glance

Best for: Businesses of all sizes, 5-200+

Key use: Work management, project management and team collaboration.

Price: $8-$16+ per user, depending on the package and number of users. Free trial available. 3 seats per month minimum.

Features and Functionality

Visually Pleasing, Easy-to-Use Boards 

monday.com provides a comprehensive view of everything your team is working on by way of a series of boards. You can see who is working on what and seamlessly add tasks, rating them by importance and progress. 

Check Your Pulse 

Within monday.com, users can add new rows called “pulses” to any task board. These rows are fully searchable and can be anything from a new task or a meeting, a client or an appointment that needs to be taken care of. You can make them viewable by the entire team or just specific people. Within the pulses, you can @ specific employees so that they see the mentions in their email. 

Drag and Drop it 

When organizing your pulses on monday.com, you can easily use your mouse to drag and drop them wherever you need. This means that you can shift a task to a specific team or a different supervisor in an instant, or move them up on a certain list as priorities change. It’s quick, simple, and a big part of what makes using monday.com a breeze. 

Dedicated customer success manager 

For Enterprise users, monday.com supplies a dedicated customer success manager who can provide personal support for whatever issues you may have with the platform, and will be at your service 24/7.

Collaboration Tools

Bring your clients on-board

monday.com allows you to invite clients to work as guests and add their own input within the pulses. This boosts collaboration by including the client in the process, while reducing the number of emails and phone calls you receive.

Collaborate across each others boards 

On monday.com, users can make comments or “like” posts within other employees’ pulses, which are sent in real time to make sure everyone is up to speed. These notifications can be sent to a mobile device and answered remotely, which streamlines communication even when employees are out of the office. 

Integrations and collaborations 

monday.com seamlessly integrates with a large number of apps and programs that can help your business stay on top of things. It can integrate with Google Drive and Google calendar, allowing you to upload any files from Drive and sync your Google calendar with your monday.com tasks. You can take your office Slack and turn messages into tasks on monday.com, and you can also upload files from Dropbox and import files from Excel. Other integrations include Trello, Asana, and Jira. 

 Plans and Pricing

What they include:


Basic

Standard

Pro

Enterprise

Storage 

5 GB  

20 GB

100GB

1000GB

Search everything

Filter by person

Over 30 column types 

Kanban views

Forms 

My week 

iOS and Android Apps

Add unlimited boards 

Two-factor authentication 

24/7 support 

Filter by anything 


Create templates


Add updates via email


External integrations 


250 actions 

25,000 actions  

250,000 actions 

Share boards with guests 


Limited guests 


4 (billed as 1 seat) 

Unlimited

Unlimited

API 


Timeline


Calendar View


Map View


Unlimited guests



Private boards 



Tags



Formula column



Chart view 



Google authentication



User profile customization



Higher API rate limit




VIP support with account manager




One on one training




Session management 




Single sign on 




Audit log 




99.9% uptime SLA




24/7 priority support with <30 min response time




How much does it cost?

When it comes to the bottom line, how much you pay for monday.com will depend on how many employees you want to be able to use the system and which package you choose. One problematic aspect of monday.com’s pricing is that the prices are not specifically per person, rather, for 3, 5, 10, 15, 25, 30, 40, 50, 100, and 200+. In other words, if you don’t have a round, divisible by five number of users, for instance you have 12, then you’ll end up having to pay for the 15 users, or pay for 10 users and decide which two employees to leave out. 

For anything over 40 users, you’ll have to get a custom quote. And typically the longer the better—a year-long plan saves you 18% over paying monthly.

Number of users

Basic

Standard

Pro
Enterprise

5

$39/month

$49/month

$79/month

Contact for quote

10

$79/month

$99/month

$159/month

Contact for quote

15

$119/month

$149/month

$239/month

Contact for quote

25

$199/month

$249/month

$399/month

Contact for quote

50

$399/month

$499/month

$799/month

Contact for quote

100

$799/month

$999/month

$1599/month

Contact for quote

200+

Contact for quote

Contact for quote

Contact for quote

Contact for quote

monday.com monday.com Get Quote

Apps

Monday.com Review

Desktop apps 

monday.com has desktop apps for Windows and for Mac. Both are easy to download directly from the monday.com website and set up is quite easy. You can set up your desktop app to send you notifications at any time. You will need to be hooked up to a network to use monday.com, as it is cloud-based. If you have any problems with setting up or running your desktop app, you can contact monday.com at support@monday.com

Mobile apps 

monday.com offers mobile apps for both iOS and Android. Both are free on either Google Play or the App store and include the same features and ease of use as you’d expect on the desktop version of monday.com. 

Data Privacy

All monday.com users have the ability to opt out of providing personal data to the platform, but the company does maintain the right to change this policy at any time. You do not have to provide the company with personal data in order to access general information on the sites, but the company does collect information such as your name and email, phone number, and information you choose to provide such as photo, phone number location, time zone, job title and the like. The site also collects data about how you use it and the links you interact with, and what integrations you use. monday.com will also need to receive your payment details in order to process transactions for the service. 

The company’s log files include IP addresses, browser types, your device type, ISP, date and time stamps, among other data, and also uses cookies. 

monday.com states that the data is used in order to improve the service provided to users, and transfers it to other countries and shares it with subsidiaries or affiliated companies in order to store or process the data. 

In terms of security, monday.com uses what it says are “generally accepted industry standards to protect the personal data submitted to us” and cannot guarantee its absolute security or confidentiality. 

A more comprehensive breakdown of monday.com’s data and privacy policies can be found on the site

Customer Service and Support

If you opt for the enterprise service plan you will have a dedicated customer support manager who can help you out 24/7. For everyone else, you can contact monday.com by way of the support email at support@monday.com, or by phone.

In addition, the company has an online help form you can fill out. You also get access to an extensive self service knowledge base and daily live webinars. 

Finally, monday.com also features a large number of FAQs and articles that can seamlessly walk you through using the platform.

monday.com monday.com Get Started

How monday.com Compares


monday.com
Zoho Projects
FunctionFox
24/7 support
x
x
Dedicated account manager
x
Drag and drop
Integrations
Slack, GSuite, Trello, Asana, Jira, Dropbox, and more
BigCommerce, Magento, WooCommerce, and dozens more
Flick, integrated personal calendar
Unlimited boards
Time tracking
With Pro and Enterprise plans
Users
5-200+
5-25
From 1-25+

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Bottom Line

Running an office—be it a team of 5 or a workforce that’s 250 and growing—presents challenging logistical and manpower issues. Having the right tools at your disposal helps keep everything in running order. monday.com is a great option for helping you get your ducks in a row, by combining a clean, easy-to-use, drag and drop interface that puts all of your tasks across a canvas you can navigate and organize smoothly. You’ll also enjoy the ability to add guests and unlimited users to tasks, and to tag team members so they get instant updates and stay in the loop. Simply put, this is an easy-to-use and highly effective project management platform that may have you rethinking what you think of Mondays.

Martha Kendall Custard writes for top10.com and is a conversion-driven marketer and B2B content creator who improves brand authority while making sales. She works with SaaS and software companies as well as digital advertising agencies to write strategic blog posts that drive traffic and convert.

monday.com customer reviews

Based on 158 reviews

Ease of use

Brand satisfaction

Value for money

Service quality

Top Reviews

Ease of use

Brand satisfaction

Value for money

Service quality

a month ago

Monday.com is a cloud-based project management platform that helps you track anything, literally.

a month ago

Monday.com's software is definitely top notch, from the selection of the template I wanted to use at the beginning down to the completed project. It was all very good. The quality of their software is the best I have seen so far.

a month ago

Monday.com is great and provides us with very good, reliable and well presented project management software.

2 months ago

I prefer using Monday.com's software. It is a great tool for me to help manage my business. I recommend it to anyone looking to improve their business.

2 months ago

Monday.com software is very easy and convenient to use compared to other project management software.

2 months ago

It is easy to use and I found it to be affordable. I think anyone could use it.

2 months ago

It is easy to use, has a great workflow, and is integrated well with my preexisting project management software.

2 months ago

They provide quality services that are affordable and easy to use. Their customer service is also excellent.

2 months ago

We find it's a very good program for allowing our teams to seamlessly managed many different projects at a time in our company.

2 months ago

This is great software to help communicate with other employees on the status of projects and to set expectations for when they are to be completed. It successfully keeps everyone updated on where a project stands.

3 months ago

I'm going to use it when I flesh out my teams, but it does so much in a customizable fashion, which is great for founders known for their own particular visions.

3 months ago

Monday.com's installation and training went smoothly. It worked well with other applications and is a very helpful tool to help our team manage multiple projects.

3 months ago

Their software gives our company all the tools you need in one setting. It is fast and reliable and very easy to use.

3 months ago

Monday.com has great features for connecting all the little dots in managing a business, whether we see them or not. It gives you the opportunity to stay on top of your business needs.

3 months ago

The software is organized in a way that makes it easy to use, and it's very understandable. You will have no problems finding answers to any information you're looking for.

3 months ago

Monday.com's software is easy to use. It's safe and secure for all. It's a great product that keeps your business up to date.

3 months ago

It provides simple and direct services, is easy to use, and is affordable. It allows me to customize projects and workflow to my needs, boosting my overall efficiency.

3 months ago

Monday.com's software provides the best work management platform and offers great interface and the best online experience.

3 months ago

The sheer breadth of services offered is par excellence. The intuitive nature of the interface across devices is so good. They deliver on their promises.

4 months ago

This software helps keep track of tasks and information, as well aiding in problem solving skills. It helps organize activities and helps one keep track of tasks and information. It enables progress quickly, as tasks are grouped accordingly. It aids productivity and plays a role in helping your business expand.

158 reviews