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ClickUp Project Management Software Review 2022

Task and project management with goal tracking

9.3
excellent
Daniel Rosehill

In a Nutshell

ClickUp is a task list and project management tool designed for companies and individuals that want to streamline their internal workflows. The software allows users to configure task dependencies to record whether progress is being blocked by another team member and link appropriate tasks.

pros

  • Easy to flag blocked tasks
  • Drag-and-drop interface
  • Task list and Kanban views

cons

  • Multiple layouts might confuse PM rookies
  • Free plan has 100MB storage limit

ClickUp ClickUp Visit Site

Clickup at a Glance

Best for: Companies that want a project management tool with fair premium pricing 
Key use: Task and project management with goal tracking
Price: $5-$19 per user per month 
Storage: 100MB on free plan. Unlimited on Paid Plans. 
Free trial: 30 days

Features and Functionality

Kanban and Task List View

ClickUp allows users to organize their project into a number of different views from lists, calendar, Kanban style boards or Gantt charts. Each user is able to set up a number of spaces designed to house details about their projects. Additionally, individual tasks can be filtered by status and subtasks can be hidden or displayed to reduce visual clutter. 

Users can also choose to visualize their task list as:

  • A calendar. This view overlays tasks upon a standard calendar layout.

  • A map. If tasks have addresses added, then tasks can be plotted over a map to stay organized with different locations.

  • A Gantt chart. This classic project management charting format makes it easy for managers to visualize dependencies and expected completion dates.

  • Box charts.

  • Mind maps.

  • Timelines.

Additionally, users can use the embed feature to add content from other websites into tasks, views, docs and dashboards. 

ClickUp board

Task Dependencies

If Users’ workflows are being held up by colleagues, then ClickUp makes it easy for team members to signal exactly what is causing the delay. Users can:

  • Add “waiting on” tasks. If users are waiting on tasks to be completed before they can execute this one, they can link the tasks together.
  • Add blockers. If users are unable to proceed because they are being blocked by some uncompleted task, that can be signaled. Project managers can then work to free up resources.

Links can also be made between tasks even when they are not blocking one another to mark dependencies. These will be automatically reflected in charting exports. 

ClickUp Dependencies
CickUp project management

Custom Statuses

Since no two companies have exactly the same internal workflows, ClickUp makes it easy to set up custom statuses for each project workflow. These can either be totally custom statuses or users can choose from templates that were developed for certain functions. For instance, the marketing template option includes statuses such as “in progress,” “running” and “in review.”

Collaboration Tools

Sidebar Widget View 

ClickUp supports live, real-time collaboration. Users are also able to filter project tasks according to the task owner. To make this easy, the tool populates users’ avatars in the People Sidebar. Managers and other users can click on a person’s headshot in order to see the tasks they are currently responsible for. 

Workload Visualizer

Not sure which team member has too much on their plate and which could be open to receiving delegated projects? ClickUp’s Workload View feature makes it easy to visualize exactly how occupied each of your project resources are. Assigning additional tasks to team members is as easy as dragging and dropping projects over to them.

Watchers and Assignees

With ClickUp, organizations can greatly cut down on the amount of email that moves around the department. Instead of having to email a team member for their input on a project, users can simply tag that team member by typing the at symbol and then their username. Additionally, users can be added to tasks as watchers rather than assignees. These team members will receive notifications as the project progresses but will not be marked in the system as being responsible for execution of the task in question.

Plans and Pricing

ClickUp is available with a lifetime “free forever” plan which includes unlimited users and tasks—although total storage is limited to 100MB and users can only set up 5 project spaces. The company supports 2 paying tiers—Unlimited and Business—as well as one custom-quoted tier for large, enterprise-scale user-bases.

The Business tier, which costs $12/member/month allows users to add up to 10 guests to the system while the Unlimited tier supports 5 guests. The Business tier also lets users customize the look and feel of the platform to match their branding guidelines and provides them with 10,000 automations per month.

Tier
Free
Unlimited
Business
Enterprise
Price per member per month
Free
$5
$9
By quotation


Apps

ClickUp has really poured effort into rolling out an impressive selection of apps and integrations for just about every platform users could need. Firstly, users can access the tool through its web UI simply by accessing a web browser and accessing the software. Additionally, ClickUp makes desktop clients for Windows, Mac, and Linux—as well as iOS and Android for smartphone users. There are also apps for Alexa and Google Home as well as a Chrome extension and a Gmail plugin.

Data Privacy

All data transmitted to ClickUp is secured at rest using AES-256 based encryption. ClickUp also hosts its infrastructure in a redundant and secure environment. Data stored in ClickUp is secured by a firewall and by other security features. 

Customer Service and Support

ClickUp offers 24/7 support including on holidays. The company has a watchable demo as well as an extensive documentation library detailing everything from use case demonstrations through to feature and integration guides. 

ClickUp ClickUp Visit Site

How ClickUp Compares


Clickup
Monday.com
Project Manager
24/7 support
x
x
Dedicated account manager
x
x
x
Drag and Drop 
Integrations 
Tableau, Discord, Miro, Calendly 
Dropbox, Hubspot, LinkedIn, Zoom, Mailchimp
Office 365, Excel, QuickBooks, Dropbox, Slack
Unlimited boards
x
x
Time tracking
Users 
Unlimited
Unlimited
Unlimited

Bottom Line

ClickUp provides a very scalable and robust project management tool suitable for organizations of every size. It allows project managers to visualize project statuses in a wide variety of ways—and supports easy workload balancing and collaboration. 

Daniel Rosehill is a technology writer and reviewer who writes for top10.com and his experience includes leading marketing communications strategies at 2 SaaS companies. His interests include backups and disaster recovery, Linux and open source, and cloud computing.

ClickUp customer reviews

Based on 78 reviews

Ease of use

Brand satisfaction

Value for money

Service quality

Top Reviews

Ease of use

Brand satisfaction

Value for money

Service quality

1 months ago

ClickUp is a great value for the price and easy to understand and use. I will recommend it.

1 months ago

As a project manager, I think this is the best software that can be used for project management and planning.

2 months ago

I think ClickUp is great software for project management. It is very easy to use, has no time for bs, and makes it easy for everybody.

2 months ago

ClickUp is a great example of project management software because the product gives various alternative options to help one with project needs.

2 months ago

ClickUp is the best example of project management software that I can think of.

3 months ago

It is great for team management. It is easy to track time on each task and keep a running list of tasks.

3 months ago

It makes project management easy and works smoothly. I have had great success with them. It's a very powerful tool for both workers and employers.

4 months ago

ClickUp is one of the best systems I have ever used. I would suggest it to my co-workers.

4 months ago

It is an all-in-one suite to manage people, projects, and also everything in between. Free Forever!

a year ago

Great for collaboration. I enjoyed how easy it was to use the service to communicate with multiple partners across various states.

a year ago

It is a very lucrative tool that enables me do multiple tasks easily and make my plans.

a year ago

I currently use clickup for work. It is very easy to use and suits our company's needs.

a year ago

This is reliable quality service that is helpful to all who use it. And it is reasonably priced.

a year ago

I thought this tool was also easy to use and easy to understand. The ease of use was amazing and should be good for any future customers. I also feel it's worth the cost for how many products are available.

a year ago

Clickup is very easy to use and has all the software programs I need for this job. And the customers and our company are very satisfied.

a year ago

I really love everything about them a lot more and more because they really do make to explore a lot more.

a year ago

ClickUp has some truly inspired design and feels easier and more fun to use than many other management tools. Great experience with the product

a year ago

The best tool that's ever been invented. The people who make it probably invaded my brain and figured out how to do things just the way I want it

a year ago

It works well for me. I never had any problems. I can count on this software. I got it for a good price..

a year ago

I gave Clickup this good rating since I love to use this brand and plan to for many years to come. I know this brand will be around for a long time.

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78 reviews