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ClickUp Review (2024)

Task and project management with goal tracking
By Daniel RosehillBy Daniel Rosehill -
Last Updated: Jun 08, 2023
298 reviews
by
logo-CLICKUP
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Price
$7-$12/user/month
Storage size
Up to 100MB on free plan, unlimited on paid plans
Views
Kanban, Tasks, Gantt, and more

Our Verdict

Is ClickUp Worth Signing Up For?

ClickUp is a task list and project management tool designed for companies and individuals that want to streamline their internal workflows. The software allows users to configure task dependencies to record whether progress is being blocked by another team member and link appropriate tasks.

Price
$7-$12/user/month
Storage size
Up to 100MB on free plan, unlimited on paid plans
Views
Kanban, Tasks, Gantt, and more

ClickUp at a Glance

9.7
Editorial Score

Customizable Dashboards

Drag-and-drop interface, task lists, kanban boards, calendars, map views, customizable timelines
10.0

Collaboration Tools

Assign task owners, filter by task owner, workload view for teams, tag members, add users to tasks as watchers
9.0

Value for Money

Free plan available, $5-$12/month per member, depending on the plan
10.0

Automations & Integrations

100+ ways to automate processes, 50+ actions to automate, 1,000+ integrations
9.5

Free Trial/Guarantee

Free 30-day trial
10.0

ClickUp Pros & Cons

PROS

Easy to flag blocked tasks
Drag-and-drop interface
Task list and Kanban views

CONS

Multiple layouts might confuse PM rookies
Free plan has 100MB storage limit

Top ClickUp Reviews

Ta
Tamino
Really Good, Amazing customer support!
Really good platform with amazing customer support. ClickUp is so versatile and has so many great features with constant updates. We can really recommend ClickUp for large task lists, documents, and planning. The customer support is also incredibly good—they reply extremely fast and listen to their users. If a bug is reported, they will fix it within 48 hours. It’s really nice to see a company putting the customer first.
Mimoza Paloka
Sometimes slow
Sometimes slow, besides that quite good. I've been using ClickUp since May 2021. The learning curve wasn't for the faint of heart, however, once that was through, it had made everything about my life significantly easier to deal with (business + private). I like to switch between different kinds of PM systems/work flows. Sometimes I feel like Swim Lanes, KANBAN, sometimes Time Blocking, sometimes Ivy Lee Method, etc. So I've set up my ClickUp workspace in a way that I can easily switch between those methods within a click (pun intended) and still be up to date about where I stand and what to do next. It is highly customizable. I've got multiple projects running at the same time paired with the attention span of a squirrel. CU helped me get some structure into my day-to-day. Customer support is very very decent. Anytime I had a question, I would send them an e-mail describing my situation and adding screenshots. They've always responded with a qualified answer (not just links to self-help articles), in a timely manner. Even during weekends/holidays. There are tons of videos on YT helping one set up, understand, and work with CU. One of my favourites being: Ask Yvi Have fun and be productive :) Thank you!
Adam Junior
Best for the startups
Best for the startups, as a project manager I have been using this tool for about 2 years their improvement in this tool is mind blowing. I was using it for free, I tried the AI feature too and it was so much helpful for our business. I would recommend this platform as a new business owners, who can't invest huge amount on managing softwares. They can use it for free too :)
See all ClickUp reviews

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ClickUp ClickUp Visit Site

Overview

Best for: Companies that want a project management tool with fair premium pricing 

Key use: Task and project management with goal tracking

Price: $7-$12 per user per month 

Storage: 100MB on free plan. Unlimited on Paid Plans. 

Free trial: 30 days

How ClickUp Works

Kanban and Task List View

ClickUp allows users to organize their project into a number of different views from lists, calendar, Kanban style boards or Gantt charts. Each user can set up a number of spaces designed to house details about their projects. Additionally, individual tasks can be filtered by status, and subtasks can be hidden or displayed to reduce visual clutter. 

Users can also choose to visualize their task list as:

  • A calendar. This view overlays tasks upon a standard calendar layout.
  • A map. If tasks have addresses added, then tasks can be plotted over a map to stay organized with different locations.
  • A Gantt chart. This classic project management charting format makes it easy for managers to visualize dependencies and expected completion dates.
  • Box charts.
  • Mind maps.
  • Timelines.

Additionally, users can use the embed feature to add content from other websites into tasks, views, docs and dashboards. 

Task Dependencies

If Users’ workflows are being held up by colleagues, then ClickUp makes it easy for team members to signal exactly what is causing the delay. Users can:

  • Add “waiting on” tasks. If users are waiting on tasks to be completed before they can execute this one, they can link the tasks together.
  • Add blockers. If users are unable to proceed because they are being blocked by some uncompleted task, that can be signaled. Project managers can then work to free up resources.

Links can also be made between tasks even when they are not blocking one another to mark dependencies. These will be automatically reflected in charting exports. 

Custom Statuses

Since no two companies have exactly the same internal workflows, ClickUp makes it easy to set up custom statuses for each project workflow. These can either be totally custom statuses or users can choose from templates that were developed for certain functions. For instance, the marketing template option includes statuses such as “in progress,” “running” and “in review.”

Collaboration Tools

Sidebar Widget View 

ClickUp supports live, real-time collaboration. Users are also able to filter project tasks according to the task owner. To make this easy, the tool populates users’ avatars in the People Sidebar. Managers and other users can click on a person’s headshot in order to see the tasks they are currently responsible for. 

Workload Visualizer

Not sure which team member has too much on their plate and which could be open to receiving delegated projects? ClickUp’s Workload View feature makes it easy to visualize exactly how occupied each of your project resources are. Assigning additional tasks to team members is as easy as dragging and dropping projects over to them.

Watchers and Assignees

With ClickUp, organizations can greatly cut down on the amount of email that moves around the department. Instead of having to email a team member for their input on a project, users can simply tag that team member by typing the at symbol and then their username. Additionally, users can be added to tasks as watchers rather than assignees. These team members will receive notifications as the project progresses but will not be marked in the system as being responsible for execution of the task in question.

Data Privacy

All data transmitted to ClickUp is secured at rest using AES-256 based encryption. ClickUp also hosts its infrastructure in a redundant and secure environment. Data stored in ClickUp is secured by a firewall and by other security features. 

ClickUp Apps

ClickUp has really poured effort into rolling out an impressive selection of apps and integrations for just about every platform users could need. Firstly, users can access the tool through its web UI simply by accessing a web browser and accessing the software. Additionally, ClickUp makes desktop clients for Windows, Mac, and Linux—as well as iOS and Android for smartphone users. There are also apps for Alexa and Google Home as well as a Chrome extension and a Gmail plugin.

ClickUp Customer Support

ClickUp offers 24/7 support including on holidays. The company has a watchable demo as well as an extensive documentation library detailing everything from use case demonstrations through to feature and integration guides. 

ClickUp Pricing

Pricing & Special Offers

ClickUp is available with a lifetime “free forever” plan which includes unlimited users and tasks—although total storage is limited to 100MB and users can only set up 5 project spaces. The company supports 2 paying tiers—Unlimited and Business—as well as one custom-quoted tier for large, enterprise-scale user-bases.

The Business tier, which costs $12/member/month allows users to add up to 10 guests to the system while the Unlimited tier supports 5 guests. The Business tier also lets users customize the look and feel of the platform to match their branding guidelines and provides them with 10,000 automations per month.


Tier
Free
Unlimited
Business
Enterprise
Price per member per month
Free
$7
$12
By quotation

ClickUp Alternatives

How ClickUp Compares to Other Project Managers


ClickUp
Monday.com
Project Manager
24/7 support
x
Dedicated account manager
x
x

Drag and Drop 
Integrations 
Tableau, Discord, Miro, Calendly 
Dropbox, Hubspot, LinkedIn, Zoom, Mailchimp
Office 365, Excel, QuickBooks, Dropbox, Slack
Unlimited boards
x
x
Time tracking
Users 
Unlimited
Unlimited
Unlimited

ClickUp ClickUp Visit Site

Bottom Line

ClickUp provides a very scalable and robust project management tool suitable for organizations of every size. It allows project managers to visualize project statuses in a wide variety of ways—and supports easy workload balancing and collaboration. 

Daniel Rosehill (BCL, MA) is a freelance PR consultant and writer specializing in developing and executing thought leadership-led communications strategies for clients in the technology sector. He writes for Top10.com and his interests include backups and disaster recovery, Linux and open source, and cloud computing. Daniel is a graduate of University College Cork (BCL / Law) and City University, London (MA / Political Journalism).

ClickUp reviews

Poor • Reviews 298
on
Excellent
57%
Great
10%
Average
5%
Poor
4%
Bad
24%
Sort by
Ta
Tamino
2 months ago
Really Good, Amazing customer support!
Really good platform with amazing customer support. ClickUp is so versatile and has so many great features with constant updates. We can really recommend ClickUp for large task lists, documents, and planning. The customer support is also incredibly good—they reply extremely fast and listen to their users. If a bug is reported, they will fix it within 48 hours. It’s really nice to see a company putting the customer first.
Mimoza Paloka
4 months ago
Sometimes slow
Sometimes slow, besides that quite good. I've been using ClickUp since May 2021. The learning curve wasn't for the faint of heart, however, once that was through, it had made everything about my life significantly easier to deal with (business + private). I like to switch between different kinds of PM systems/work flows. Sometimes I feel like Swim Lanes, KANBAN, sometimes Time Blocking, sometimes Ivy Lee Method, etc. So I've set up my ClickUp workspace in a way that I can easily switch between those methods within a click (pun intended) and still be up to date about where I stand and what to do next. It is highly customizable. I've got multiple projects running at the same time paired with the attention span of a squirrel. CU helped me get some structure into my day-to-day. Customer support is very very decent. Anytime I had a question, I would send them an e-mail describing my situation and adding screenshots. They've always responded with a qualified answer (not just links to self-help articles), in a timely manner. Even during weekends/holidays. There are tons of videos on YT helping one set up, understand, and work with CU. One of my favourites being: Ask Yvi Have fun and be productive :) Thank you!
Adam Junior
6 months ago
Best for the startups
Best for the startups, as a project manager I have been using this tool for about 2 years their improvement in this tool is mind blowing. I was using it for free, I tried the AI feature too and it was so much helpful for our business. I would recommend this platform as a new business owners, who can't invest huge amount on managing softwares. They can use it for free too :)
Enrique Lite
8 months ago
Es la mejor plataforma para gestión de…
Es la mejor plataforma para gestión de proyectos con la que hemos trabajado. Sustituimos Asana por ella hace años y ha sido un gran acierto.

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