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DeskTime Review (2024)

Track Projects in Real Time
By Martha KendallBy Martha Kendall -
Last Updated: Jun 08, 2023
36 reviews
by
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Price
From $0
Storage size
N/A
Views
Calendar, Time, Category

Our Verdict

Is DeskTime Worth Signing Up For?

DeskTime is not a typical product management software, but rather a time tracking tool that makes projects more efficient by monitoring and reporting on how employees are spending their time. The software, which aims to boost productivity by 30%, also integrates with other product management tools for those who need a more comprehensive solution.

Price
From $0
Storage size
N/A
Views
Calendar, Time, Category

DeskTime at a Glance

2.4
Editorial Score

Customizable Dashboards

This category measures the overall quality of the product
2.4

Collaboration Tools

This category measures the overall quality of the product
2.4

Value for Money

This category measures the overall quality of the product
2.4

Automations & Integrations

This category measures the overall quality of the product
2.4

Free Trial/Guarantee

This category measures the overall quality of the product
2.4

DeskTime Pros & Cons

PROS

Free trial with unlimited users
Integrates with multiple third party apps

CONS

No collaboration tools included
Task management functions limited

Top DeskTime Reviews

Rr
Rahul raj
amazing experience with DeskTime...!
amazing experience with DeskTime...! Must Try it. I am using since 2020
Tricia Leonyca Licaycay
Providing solution
Providing solution
Gelene Domagsang
Very helpful!!
Very helpful!!
See all DeskTime reviews

How do I know I can trust this DeskTime review?

Top10.com authors, contributors, and editors are serious about research. We combine our own experience with the services we recommend, with reviews that come from verified users–just like you! Together, with reviews from industry experts, we find the Top 10 best products and services to make sure you can choose with confidence and ease.

DeskTime DeskTime Visit Site

Overview

How DeskTime Works

Features and Functionality

DeskTime features automatic time tracking so that the hours an employee works are tracked from the moment they turn on their computers until the moment they turn them off. You'll see what websites and apps the employee is using and be able to categorize which of them is productive or unproductive. DeskTime will take this data and calculate the employees’ average productivity. In addition, you'll be able to see the title of the documents your employees are working on to give you a good idea of how much time they are spending on a given project or task.

If you want to drill down even further into how productive your employees are, you can set DeskTime to automatically take screenshots of your employees' screens every 5, 10, 15, or 30 minutes. If you wish to get an idea of productivity without violating your emplyees' privacy, you can program DeskTime to take blurred screenshots.

DeskTime also has a number of reporting features, so that you can see how much time was spent on a project in total and estimate how long future tasks are likely to take. You can set hourly rates for employee time, so that you can automatically calculate costs and how much clients should be billed. You can also create customized reports which can filter the data collected by DeskTime in whichever way you need. 

Other key features of DeskTime include:

  • Offline time tracking
  • Pomodoro timer
  • Private time option
  • Employee absence calendar
  • Team contacts
  • Android and iOS mobile apps
  • Integration with 3rd party apps

Ease of Use

DeskTime has a clean and easy-to-understand interface with simple stats that you should have no problem digesting. Time tracking is automated, which further simplifies the process. You can download the software to your computer with the click of a button and setup is guided step-by-step.

DeskTime Customer Support

DeskTime has an FAQ section that covers all the bases, as well as multiple channels to contact support for those who need further help. There is no telephone number to call, but you can request that a DeskTime agent call you. Additionally, there is an email support option and a live chat. Support is not available 24/7, so you may have to wait for an agent to get back to you outside of business hours, however, paid users get priority support which guarantees a quicker response.

DeskTime Pricing

Pricing & Special Offers

DeskTime offers a free plan which is only good for single users who want to keep track of their own time. The plan offers basic features but doesn’t offer advanced features, such as URL tracking and reports. Businesses will have to opt for DeskTime Pro, which offers all of the software’s features, plus priority support starting at $5.94 per user each month, totalling to $95 per month. The per-user price goes down the more users you have. There is a 14-day free trial to test the paid version.


Lite
Features
Pro
Premium
Enterprise
DeskTime Free
Free
Time and app tracking, mobile app
N/A
N/A
N/A
DeskTime Pro
$5.94/month
All DeskTime features, plus priority support
$95/month* 
$124/month*
$190/month*

* Price for 16 users. The price of the Pro plan fluctuates with the number of users, ranging from 5 to 120+ users.

DeskTime DeskTime Visit Site 

Bottom Line

While it’s not a comprehensive project management solution, DeskTime can help companies and individuals understand how to work more efficiently and boost their productivity significantly. It’s easy to use, and features such as URL tracking and auto screenshots will help ensure your employees are working to their maximum capabilities.

Martha Kendall Custard writes for top10.com and is a conversion-driven marketer and B2B content creator who improves brand authority while making sales. She works with SaaS and software companies as well as digital advertising agencies to write strategic blog posts that drive traffic and convert.

DeskTime reviews

Excellent • Reviews 36
on
Excellent
86%
Great
8%
Average
0%
Poor
0%
Bad
6%
Sort by
Rr
Rahul raj
11 months ago
amazing experience with DeskTime...!
amazing experience with DeskTime...! Must Try it. I am using since 2020
Tricia Leonyca Licaycay
12 months ago
Providing solution
Providing solution
Gelene Domagsang
1 year ago
Very helpful!!
Very helpful!!
Tricia Leonyca Licaycay
1 year ago
Awesome!
They get back to me promptly and they provided the answers I needed for the questions I asked. I've had conversations with Samantha and Tom and both of them are awesome!

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