In a Nutshell
pros
- Suitable for businesses of all sizes
- Very easy to use
cons
- System prone to crash at times
- No 24/7 phone support
Features
Bindo offers an all in one eCommerce solution and can transform your existing website into a customizable online store in minutes with just one line of HTML code. You can also use Bindo to open a new online store in minutes. Your Bindo storefront is then integrated with your iPad POS solution. This means your in-store and online transactions are always in sync, allowing you to keep track of inventory at a glance.
Where Bindo really stands out from the crowd is with their staff and customer management tools. You will have all your customer data at your fingertips, with easy to build customer profiles, email receipts and a loyalty program which keeps customers coming back for more. You can also view spending history with one touch. Staff management includes the fail-safe Time Clock feature, which takes a photo when your employees clock in and out.
The analytics for Bindo POS are industry leading, with income statement analysis, sales summary reports and comparisons of both products and staff to show you your best and worst performers.
Ease of Use
Bindo is an intuitive iPad based solution, with a clean and simple interface. It takes under 10 minutes to get used to the controls, and although there are over 300 features, it doesn’t feel cluttered or complicated to get the hang of. Adding new items is as easy as scanning in the code and entering a price. Extra features which make Bindo user friendly include the ability to create a product matrix where you can include multiple styles or sizes of the same product, as well as shortcutting favorite products to the register dashboard.
Customer Support
Bindo POS provides a number of ways to troubleshoot if you need help. A well-stocked library of articles and video tutorials can be found from the website, as well as an FAQ section. The customer testimonials are also useful, especially as they are categorized by industry to help you see exactly how Bindo Point of Sale can work for your business.
If you need to speak to a customer service representative you can use the online contact form or call one of the three global offices directly. You can also use the live chat feature during business hours.
Pricing and Payment Processing
Bindo offers a 14 day free trial of their software, which does not require you to enter any credit card details and therefore involves no commitment. After this, Bindo will assign a dedicated expert to create a personal quote based on your business needs. The prices will vary depending on how many items/SKUs you expect to need in your store, and start from around $59 per month for under 50 SKUs.
Credit card fees will be charged separately from this, and are 2.49% + $0.15 for every swiped transaction, and 3.49% + $0.15 for transactions which you key in manually. Bindo calls themselves ‘processor agnostic’ and they guarantee integration of whichever processor you choose within 24 hours. Bindo is also NFC ready, which means you can accept mobile payments like Apple Pay, and EMV capable for chip cards. They include a free EMV credit card reader on sign up.
Contract Terms
As well as the 14 day free trial, Bindo has a no contract policy which means you can cancel at any time and decide month to month whether they are the right all in one eCommerce solution for you. At the end of the trial, you will be assigned a dedicated staff member to discuss your business needs, including size of store, hardware requirements and eCommerce features. They will then provide you with an exact quote.
Bottom Line
Bindo is an iPad Point of Sale system aimed at all sizes and types of retail and service industries. Merchants can easily add and manage their inventory in the cloud, take payments, and create a strong and loyal customer base. Powerful reporting and analytics as well as an integrated online store make Bindo POS one of the best Point of Sale solutions on the market.
