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Clover Review

30 people say

Ease of use

Brand satisfaction

Value for money

Service quality

30 reviews

In a Nutshell

Clover offers integrated point-of-sale systems for restaurants, retailers, and service companies. Its business model is similar to Apple’s, in that the customer gets a device with basic functionality and purchases additional features from an app store. Clover POS systems include accepting payments of all forms, reporting, managing orders, inventory and employees. Users can add things like payroll, gift cards, and other business management tools.

pros

  • Choice of 4 sophisticated POS devices
  • Simple transaction fee and flat fee on each payment
  • Large selection of third-party integrations

cons

  • Some users have complained about Android operating system
  • Each app billed separately

Clover Clover Visit Site

Ideal For 

  • Small or medium-sized retailers with one or more physical stores
  • Restaurants (mobile, quick-service and full-service)and other hospitality businesses
  • Small and medium-sized businesses looking to grow

Why Go with Clover 

Clover is a solid choice for small and medium-sized businesses looking for a flexible and reliable POS system. Clover was one of the first companies to recognize that most SMBs don’t have the money to pay upfront for a point-of-sale subscription. Businesses make a one-off payment for the device and decide what other features they want. By buying directly from the Clover official website, businesses can purchase devices through an installment plan of 3 payments with 0% interest. Apps can be added and removed at any time and all Clover devices automatically sync with each other, making this a great solution for small and medium-sized businesses with plans to grow.

What’s on Offer 

Clover offers sophisticated POS devices with the option of purchasing extra features through its Clover App Market. 

Here are the main features of a Clover POS system:

  • Choice of 4 POS devices: Go, a miniature Bluetooth device for taking payments on the go; Flex, a sleek, mobile-sized device; Mini, a tablet-sized device; and Station, the largest device, substituting for a cash register. You can pair the Station and Mini together to provide POS facilities on both sides of the counter.

  • Clover POS devices accept all types of payments, with no need to purchase any additional equipment.

  • Includes full support for refunds, returns, sales taxes, and replacing items.

  • Includes customer engagement tools, including loyalty, promotions, gift cards and integration with social media platforms.

  • User-friendly dashboard lets user monitor sales and inventory in real-time.

  • Users are charged a transaction fee plus small flat fee every time they accept a payment from a customer.

  • Dozens of additional features available to download.

Ease of Use

Judging by customer feedback, most Clover users agree the system is easy to set up and use. Like a new phone or tablet, setting up a Clover device really only requires turning it on, installing the software, and configuring the settings to your needs. Adding a new integration is easy: simply log on to the Clover App Market, choose your preferred app, and download (some apps may have an additional subscription fee). If you do happen to run into trouble, the Clover website contains an extensive Help Center with pages on how to set up and use the system. Plus, Clover offers 24/7 U.S. based customer support that you contact via phone, email or chat.

There are no special requirements to join Clover. To join, simply purchase your preferred device and enter your shipping address. Clover offers customer service for prospective, new, and long-term users alike.

What’s Unique About Clover?

Where Clover stands out is its business model. Many POS companies offer an all-inclusive software package with equipment from third-party manufacturers (such as Clover) as an add-on. Clover is basically the opposite: it sells equipment and offers payments and business management software – both built by Clover.

Clover’s unique integrated system can grow with any business, enabling businesses to expand where and how they serve customers and accept payments from the number of Clover devices they use to the apps that they use.

While clover comes with handy, built-in software, businesses can also purchase additional features (apps) through the Clover App Market. Given the Clover App Market is one of the most important features of Clover’s service, we’d like to go into a bit more detail about what you can find there. The Clover App Market offers nearly 400 apps for free download or purchase. They fall under various categories, which we detail below.

  • Under New and Notable, we found 8 apps. Highlights include: Yelp for Business Owners, letting business view analytics and connect with people who wrote reviews; Better Delivery, which integrates with your Clover device and splits deliveries into directional batches; and DispenseMe, which helps give customers the right change in coins.
  • Under Understand Your Business, Clover offers around a dozen third-party apps that provide real-time insights and analytics into customers and business performance.
  • Under Reach Your Customers, there are apps dealing with gift cards, loyalty and rewards programs, and marketing.
  • Under Manage Your Employees, there are apps for recruiting, scheduling, and payroll.
  • Under Sell Online, there are Ecommerce integrations including an app that integrates your BigCommerce-powered website with your physical store.
  • Under Organize Inventory, there are useful apps for inventory management as well as mobile inventory management.
  • Under Fun for Customers, you’ll find things like the Fun and Games App, which prints free games and coloring sheets onto receipts to keep customers’ children happy.

Customer Support

Clover offers 24/7 U.S.-based customer support by telephone and an extensive Help Center on its website. Customers can find contact numbers for the US, Canada, UK, and a number of other countries on Clover’s website. Clover offers support for sales, installation, technical, and billing issues.

Pricing (Software and Hardware)

The following table displays the cost for each device and the plans that customers can choose with each device. Customers must sign up for 1 of 2 monthly processing plans: Register Lite or Register. Register Lite costs $14/month and involves charges of 2.7% plus 10c for in-person transactions and 3.5% + 10c for keyed-in transactions. Register costs $29/month and involves charges of 2.3% + 10c for in-person transactions and 3.5% + 10c for keyed-in transactions. Clover’s plans include accepting payments, refunds, reporting, inventory and employee management. The first 30 days of the software plan is free.

Customers can further customize their Clover system with third-party apps, which can be installed through the Clover App Market and range from free apps to paid apps costing anywhere from around $50 to $500.

Type of Equipment
Equipment Cost
Plans
Go
$69
Register or Register Lite
Flex
$449
Register or Register Lite
Mini
$599
Register or Register Lite
Station
$1,199
Register only
Station + Mini
$1,499
Register only

Contract Terms

Clover doesn’t lock customers into contracts. With that said, it’s only worth forking out for the more expensive Clover devices if you’re planning to stick around for a while.

Clover Clover Visit Site

About Clover 

Clover Network, Inc. was founded in October 2010 and launched in April 2012 after securing $5.5 million in funding from venture capital and angel investors. It was acquired in December 2012 by First Data Corporation, the global leader in payment technology and commerce solutions. Clover manufactures 5 POS devices, which it sells directly to customers and through several licensed third-party POS service providers.

Physical Address

Clover Network, Inc,

415 N Mathilda Ave

Sunnyvale, CA 94085

USA

Our editorial staff is comprised of writers who are knowledgeable about financial services. We specialize in simplifying the process of choosing the right POS system for your business.

Clover customer reviews

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Top reviews

A***J, NJ
5 months ago

Ease of use

Brand satisfaction

Value for money

Service quality

They were an easy company to work with and overall helped me in the fastest way and it was no hidden surprises

A***e, IN
2 months ago

I liked everything about it. There wasn't anything that I saw that I did not like on this POS system.

K**s, KS
2 months ago

It is easy to use. It makes transactions easy and quick. Every time my customers use it, they seem happy with the interface.

M**e, FL
5 months ago

This is a really good company overall. It is something I feel that I need for my daily life

K***T, TX
a month ago

I was helping a friend with her pop up home gift business and it continues to amaze me that credit card sales can be handled virtually anywhere as long as you have a cell signal. Clover allowed us to do great business.

T*m, MO
4 months ago

The products work well, are reliable and have a reasonable price. Customer support is also great and installing technicians are polite and try to make sure the end user understands the product

E**c, OH
5 months ago

Super user friendly and great customer support service. I use clover at work on a daily basis and I love it.

A****a, CA
6 months ago

Because I really like this pos system compared to others I've used in the past. It's good but sometimes freezes or lags.

J*m, AK
3 months ago

This is all I have tried and it hasn't failed me so I do really like it and I do recommend it

L****n, MA
6 months ago

I have given Clover this overall rating because I thoroughly enjoy all the benefits and the service provided by the company.

W*****m, CA
2 months ago

I was initially turned onto this by a friend who had very good things to say about it so I decided to give it a try. I would recommend this POS to a friend now.

A****w, NJ
3 months ago

Has been hard for our staff to learn although once they have been trained they generally find it to be a helpful tool.

J*****a, NY
5 months ago

Clover was easy for me to use and didn't give me any problems. There was never any drop of service.

P**l, PA
2 months ago

I like it, it is easy to use. The only complaint so far is changing the paper. I had to take off half of the roll in order to get it to fit. It also didn't save all the print jobs once the roll was replaced.

A*S, PA
5 months ago

I like the integration of apps with the system for customers but have experienced issues with overall slowness of system too frequently

H****i, WA
2 months ago

We have these devices and they work well for what we do. But the fees are kind of ridiculous but that is due to interchange.

D***y, CA
2 months ago

It was a generally decent application, but I felt that it could have used more ease of access and make it easier for the every day consumer.

H****e, FL
3 months ago

I do like their customer service and website lay out. Easy to navigate and nice people to talk to . Speedy turn around time

M*r, PA
6 months ago

There are many options to choose from depending on the amount of money your willing to spend. Customer service is also great

T****r, LA
4 months ago

The systems are very easy to learn to use, cheap in sale, and very very efficient. We will definitely buy more.

30 reviews