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By Michael GrawBy Michael Graw -
Last Updated: Dec 04, 2025
600 reviews
by
logo-SALESFORCE

Salesforce Pros & Cons

PROS

Highly customizable email builder
In-depth automation tools
AI-powered customer analytics

CONS

Expensive
Steep learning curve

Top Salesforce Reviews

HipnF
Here I could find everything
Reports, automations, all in one place, it’s not cheap but it’s solid
PM
Parker Mendoza
honest service
Feels genuine add reliable.
Andrea Panichi
Credo che chi mette 1 stella non…
Credo che chi mette 1 stella non conosce il proprio ciclo di vendita o non abbia mai fatto corsi sulla vendita. Personalmente il miglior CRM mai usato.
See all Salesforce reviews

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Top10.com authors, contributors, and editors are serious about research. We combine our own experience with the services we recommend, with reviews that come from verified users–just like you! Together, with reviews from industry experts, we find the Top 10 best products and services to make sure you can choose with confidence and ease.

Michael Graw is a freelance writer specializing in finance, business, and tech who writes for Top10.com. His work has appeared in numerous well-known online and print publications, including Techradar, BestMoney, Business2Community, Day Trade Reviews, Pacific Standard, Fortune, Business Insider, and more.

Salesforce reviews

Bad • Reviews 600
on
Excellent
6%
Great
3%
Average
2%
Poor
6%
Bad
84%
Sort by
HipnF
1 month ago
Here I could find everything
Reports, automations, all in one place, it’s not cheap but it’s solid
PM
Parker Mendoza
2 months ago
honest service
Feels genuine add reliable.
Andrea Panichi
2 months ago
Credo che chi mette 1 stella non…
Credo che chi mette 1 stella non conosce il proprio ciclo di vendita o non abbia mai fatto corsi sulla vendita. Personalmente il miglior CRM mai usato.
Le
Les
3 months ago
Salesforce for a small builder
Salesforce has a product for small business. We have three seats and its much cheaper than when I used it five years ago for a larger business. Works well and relatively inexpensive, functional and easy to use.

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